Motorola MC40 User Manual page 137

Single Slot Charging Cradle
Troubleshooting the Single Slot Charging Cradle
Table 9-2
Symptom
MC40 battery is not
charging.
Five Slot Universal Charge Only Cradle
Troubleshooting the Five Slot Universal Charge Only Cradle
Table 9-3
Symptom
MC40 battery is not
charging.
Spare batteries are not
charging in Four Slot
Battery Charger.
Possible Cause
MC40 was removed Ensure cradle is receiving power. Ensure MC40 is seated
from cradle or cradle correctly. Confirm the battery is charging. The 2680 mAh
was unplugged from battery charges in approximately four hours.
AC power too soon.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
The MC40 is not fully Remove and re-insert the MC40 into the cradle, ensuring it is
seated in the cradle. firmly seated.
Extreme battery Battery does not charge if ambient temperature is below 0 °C
temperature. (32 °F) or above 40 °C (104 °F).
Cause
MC40 removed from Replace the MC40 in the cradle. The 2680 mAh battery
the cradle too soon.
charges in approximately four hours. Tap
About device > Status to view battery status.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
MC40 is not inserted Remove the MC40 and reinsert it correctly. Verify charging is
correctly in the
active. Tap
cradle.
battery status.
Ambient temperature Move the cradle to an area where the ambient temperature is
of the cradle is too between 0 °C (32 °F) and 35 °C (95 °F).
warm.
Missing Four Slot The Four Slot Battery Charger requires a separate power
Battery Charger supply. Obtain the correct power supply and connect to the
power supply. charger.
Maintenance & Troubleshooting
Action
Solution
> Settings > About device > Status to view
9 - 7
> Settings >