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MC40
USER GUIDE

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Troubleshooting

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  • Page 1

    MC40 USER GUIDE...

  • Page 3: User Guide

    MC40 USER GUIDE 72E-166940-01 Rev. A November 2012...

  • Page 4

    Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with other program material, create a derivative work from a licensed program, or use a licensed program in a network without written permission from Motorola.

  • Page 5: Revision History

    Revision History Changes to the original guide are listed below: Change Date Description -01 Rev A 11/30/12 Initial release.

  • Page 6

    MC40 User Guide...

  • Page 7: Table Of Contents

    TABLE OF CONTENT About This Guide Introduction ............................. xxiii Documentation Set ........................xxiii Configurations..........................xxiii Software Versions ........................xxiv Chapter Descriptions ........................xxiv Notational Conventions........................xxiv Related Documents ........................xxv Service Information ......................... xxv Chapter 1: Getting Started Features ............................1-1 Unpacking ............................

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    MC40 User Guide General Sound Settings ......................1-11 Notifications Settings ....................... 1-11 Feedback Settings ........................1-11 Chapter 2: Using the MC40 Introduction ............................ 2-1 Home Screen ..........................2-1 Status Bar ..........................2-2 Status Icons ........................2-2 Notification Icons ........................ 2-3 Managing Notifications ........................

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    Table of Contents Imager ............................3-1 Operational Modes ........................3-1 Digital Camera ..........................3-2 Scanning Considerations ....................... 3-2 Bar Code Capture with Imager ...................... 3-2 Bar Code Capture with Integrated Camera ..................3-4 Reading Magnetic Stripe Cards ..................... 3-4 DataWedge ............................ 3-5 Enable DataWedge ........................

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    viii MC40 User Guide View and Browse Photos ....................6-8 Slideshow ........................... 6-9 Rotate a Photo ........................6-9 Crop a Photo ........................6-9 Use a Photo as a Contact Icon ..................6-10 Set a Photo as Wallpaper ....................6-10 Get Photo Information ......................6-10 Share a Photo ........................

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    Table of Contents Appendix A: Technical Specifications MC40 Technical Specifications ...................... A-1 MC40 Accessory Specifications ..................... A-4 Single Slot Charge Cradle ....................... A-4 MultiFive Slot Universal Charge Only Cradle ................A-5 Four Slot Spare Battery Charger ..................... A-6 Glossary Index...

  • Page 12

    MC40 User Guide...

  • Page 13: About This Guide

    ABOUT THIS GUIDE Introduction This guide provides information on using the MC40 and accessories. NOTE Screens pictured in this guide are samples and can differ from actual screens. Documentation Set The documentation set for the MC40 provides information for specific user needs, and includes: •...

  • Page 14: Software Versions

    MC40 User Guide Software Versions To determine the current software versions touch > Settings > About device. • Android version • Build number. Chapter Descriptions Topics covered in this guide are as follows: • Chapter 1, Getting Started provides information on getting the MC40 up and running for the first time. •...

  • Page 15: Related Documents

    Software type and version number Manufacturing label Motorola responds to calls by email or telephone within the time limits set forth in support agreements. If your problem cannot be solved by Motorola Solutions Global Customer Support Center, you may need to...

  • Page 16

    MC40 User Guide damages incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the warranty. If you purchased your product from a Motorola business partner, contact that business partner for support.

  • Page 17: Features

    CHAPTER 1 GETTING STARTED Features This chapter provides the features of the MC40 and explains how to set it up for the first time. Light/Proximity Receiver Sensor Right LED Microphone Left LED Power Button Touch Screen PTT Button Menu Button Search Button Left Scan/Action...

  • Page 18

    1 - 2 MC40 User Guide Battery Latch Battery Finger Strap Plug MSR Slot (Optional) Camera Right Scan/Action Button Exit Window Volume Control MC40 Rear View Figure 1-2 Features Table 1-1 Item Function Left LED Indicates decode functionality. Lights red when scanning in process. Lights green indicating a successful decode.

  • Page 19

    Lithium-ion battery • Quick Start Guide • Regulatory Guide. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Motorola Solutions Global Customer Support Center immediately. See page xiii for contact information. Getting Started To start using the MC40 for the first time:...

  • Page 20: Installing The Battery

    1 - 4 MC40 User Guide Install the battery Charge the MC40 Power on the MC40. Installing the Battery To install the battery: Align the battery with the slots in the battery compartment. Lower the battery and press down until it snaps into place. Press down on the battery latch.

  • Page 21: Charging Temperature

    Getting Started 1 - 5 • Micro USB Cable • Single Slot Charging Cradle • Five Slot Universal Charge Only Cradle. To charge the main battery: Connect the charging accessory to the appropriate power source. See Chapter 7, Accessories for more information.

  • Page 22: Replacing The Battery

    1 - 6 MC40 User Guide Replacing the Battery NOTE Ensure that the Battery Swap mode procedures are followed, otherwise the backup battery will deplete quickly. To replace the battery: Press the Power button until the Device options menu displays. Touch Battery swap.

  • Page 23: Battery Management

    Getting Started 1 - 7 Lower the battery and press down until it snaps into place. Press down on the battery latch. If the battery is charged, the MC40 turns on automatically. Battery Management NOTE Prior to checking the battery charge level, remove the MC40 from any AC power source (cradle or cable). To check the charge status of the main battery, touch >...

  • Page 24: Battery Optimization

    1 - 8 MC40 User Guide Low Battery Notification Figure 1-7 The user should replace the battery or charge the MC40 using one of the charging accessories. When the battery charge drops below 10%, the MC40 goes into critical suspend mode to save data. The screen turns off.

  • Page 25: Turning Off The Radios

    Getting Started 1 - 9 Touch Turning Off the Radios To turn off all radios: Touch > Settings > Wireless & networks. Touch the Airplane Mode checkbox to disable all radios. The icon appears in the Status bar. Touch Setting the Date and Time To set the date and time: Touch >...

  • Page 26: Screen Rotation

    1 - 10 MC40 User Guide Screen Rotation To set the screen rotation: Touch > Settings > Display. The Display settings screen appears. Check Auto-rotate screen to set the MC40 to automatically switch orientation when the MC40 is rotated. Rotate the MC40 90° to the left or to the right. Touch Screen Timeout To set the screen timeout:...

  • Page 27: Feedback Settings

    Getting Started 1 - 11 Feedback Settings • Audible selection - Check to play a sound when making screen selections. • Screen lock sounds - Check to play a sound when locking and unlocking the screen. • Haptic feedback - Check to have the MC40 vibrate when touching soft keys and on certain screen interactions.

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    1 - 12 MC40 User Guide...

  • Page 29: Chapter 2 Using The Mc40

    CHAPTER 2 USING THE MC40 Introduction This chapter describes the screens, status and notification icons, and controls on the MC40, and provides basic instructions for using the MC40. Home Screen The Home screen displays when the MC40 turns on. Depending upon the configuration, the Home screen might appear different.

  • Page 30: Status Bar

    2 - 2 MC40 User Guide The Home screen consists of the following: • Status Bar - Displays the time, status icons (right side), and notification icons (left side). For more information see Status Icons on page 2-2 Managing Notifications on page 2-4.

  • Page 31: Notification Icons

    Using the MC40 2 - 3 Status Icons Table 2-1 Icon Description Icon Description Indicates that Bluetooth is on. Indicates that the MC40 is connected to a Bluetooth device. Indicates that the Alarm is active. Indicates that all sounds except media and alarms are silenced and vibrate mode is active.

  • Page 32: Managing Notifications

    2 - 4 MC40 User Guide Notification Icons (Continued) Table 2-2 Icon Description Icon Description Indicates that the MC40 is downloading Indicates that the MC40 is connected via data when animated and download is USB cable. complete when static. Indicates that the MC40 is connected to Preparing On-device Storage.

  • Page 33: Widgets

    Using the MC40 2 - 5 To close the Notification Panel, drag the bottom of the Notifications Panel to the top of the screen or touch Widgets Widgets are self-contained applications placed on the Home screen to access frequently used features. To add a Widget to the Home screen: Go to the desired Home screen.

  • Page 34: Folders

    2 - 6 MC40 User Guide Folders Use Folders to organize items. To add a folder: Go to the desired Home screen. Touch and hold on the screen until the Add to Home screen menu appears. Touch Folders. The Select folder menu appears. Touch an option: •...

  • Page 35: Removing An Item From The Home Screen

    Using the MC40 2 - 7 Removing an Item from the Home Screen To remove an item from the Home screen: Touch and hold the item until it enlarges. Drag the item over When the icon turns red, lift finger. The item is removed from the Home screen. Using the Touchscreen Use the multi-touch sensitive screen to operate the MC40.

  • Page 36: Context Menus

    2 - 8 MC40 User Guide Options Menu Example Figure 2-5 Context Menus Context menus contain functions that apply to a specific item on the screen. To open a context menu, touch and hold an item on the screen. Context Menu Example Figure 2-6 Using the On-screen Keyboard Use the on-screen keyboard to enter text in a text field.

  • Page 37: Entering Numbers, Symbols, And Special Characters

    Using the MC40 2 - 9 Text Field Suggestion Strip Keyboard On-screen Keyboard Figure 2-7 Touch keys on the keyboard to enter text. The entered text appears in the text field and in the suggestion strip. When the keyboard has a suggestion, the word is underlined in the text field and the suggestions appear in orange.

  • Page 38: Editing Text

    2 - 10 MC40 User Guide Editing Text Edit entered text and use menu commands to cut, copy, and paste text within or across applications. Some applications do not support editing some or all of the text they display; others may offer their own way to select text.

  • Page 39: Changing The Keyboard Language

    Using the MC40 2 - 11 Select Text Figure 2-9 Drag either tab to expand or reduce the selected text. To delete the selected text touch To replace the selected text, type new text to overwrite the selected text or touch the text and touch Paste from the Edit text menu.

  • Page 40: Applications

    2 - 12 MC40 User Guide Lift finger. The keyboard layout changes to the new language. Applications The Launcher displays icons for all installed applications. Table 2-4 list the default applications on the MC40. Refer to the MC40 Integrator Guide for information on installing and uninstalling application. MC40 Default Applications Table 2-4 Icon...

  • Page 41

    Using the MC40 2 - 13 MC40 Default Applications (Continued) Table 2-4 Icon Description Icon Description Settings - Use to configure the MC40. Wi-Fi Settings - Use to configure the For more information, refer to the MC40 MC40 Wi-Fi settings. For more Integrator Guide.

  • Page 42: Un-locking The Screen

    2 - 14 MC40 User Guide Recently Used Applications Figure 2-12 Touch an icon to open it or press to return to the current screen. Un-Locking the Screen Use the Lock screen to protect access to data on the MC40. Some email account require locking the screen. Refer to the MC40 Integrator Guide for information on setting up the locking feature.

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    Using the MC40 2 - 15 Lock Screen Figure 2-13 PIN Screen Figure 2-14 Pattern Screen Figure 2-15...

  • Page 44: Multiuser Login

    2 - 16 MC40 User Guide Password Screen Figure 2-16 MultiUser Login With MultiUser login, multiple users can log on to the MC40 with each user having access to various applications and features. When enabled, the Login screen appears after powering on, resetting or after the MC40 wakes from suspend mode.

  • Page 45: Resetting The Mc40

    Using the MC40 2 - 17 Touch Logout. The Login screen appears. Resetting the MC40 There are two reset functions, Soft Reset and Hard Reset. Soft Reset Perform a Soft Reset if applications on the MC40 stop responding. To perform a Soft Reset: Press and hold the Power button until the Device options menu appears.

  • Page 46: Using File Browser

    2 - 18 MC40 User Guide Using File Browser Use the File Browser application to view and mange files on the MC40. To open File Browser, touch > File Browser. Multiple Select Device Root SDcard Folder Root Current Folder Back Path Folder File...

  • Page 47

    Using the MC40 2 - 19 • Touch to view additional functions. • Touch > New Folder to create a new folder in the current folder. • Touch > Search to search for a file or folder. • Touch > Sort to sort the list by name, by type, by size or by date. •...

  • Page 48: Ptt Express Voice Client

    2 - 20 MC40 User Guide PTT Express Voice Client With PTT Express, when a user presses the Power button, the display turns off but the WLAN radio remains on so that incoming calls can be received by the MC40. PTT Express Voice Client creates Push-To-Talk (PTT) communication capability between disparate enterprise devices.

  • Page 49: Select A Talk Group

    Using the MC40 2 - 21 PTT Express Window Figure 2-20 Touch the OFF button to turn on PTT Express. The button changes to a blue ON button. Select a Talk Group One of 32 talk groups can be selected by PTT Express users. However, only one talk group may be enabled at a time on the MC40.

  • Page 50: Group Broadcast (one To Many)

    2 - 22 MC40 User Guide Talk Button Private Button MC40 PTT Buttons Figure 2-21 Group Broadcast (One to Many) Press and hold the Talk button and listen for the talk tone to play. If a busy tone is heard, release the Talk button and wait a moment before making another attempt. Ensure that PTT Express and the WLAN are enabled.

  • Page 51: Disable Ptt Express Voice Client Communication

    Using the MC40 2 - 23 Within 10 seconds, press and hold the Private button, and listen for the talk tone to play. If a busy tone is heard, release the Private button and wait a moment before making another attempt. Ensure that PTT Express and the WLAN are enabled.

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    2 - 24 MC40 User Guide...

  • Page 53: Chapter 3 Data Capture

    CHAPTER 3 DATA CAPTURE Introduction The MC40 offers the following data capture options: • integrated imager • integrated digital camera • Magnetic stripe reader (MSR). DataWedge is installed and enabled on the MC40 by default. NOTE Imager The MC40 with an integrated imager has the following features: •...

  • Page 54: Digital Camera

    3 - 2 MC40 User Guide • Pick List Mode: This mode allows the user to selectively decode a bar code when more than one bar code is in the MC40’s field of view. To accomplish this, move the aiming crosshair over the required bar code to decode only this bar code.

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    Data Capture 3 - 3 Bar Code Scanning Figure 3-1 Press and hold the Right Scan/Action button. The red laser aiming pattern turns on to assist in aiming. Ensure the bar code is within the area formed by the brackets in the aiming pattern. The aiming dot is used for increased visibility in bright lighting conditions.

  • Page 56: Bar Code Capture With Integrated Camera

    3 - 4 MC40 User Guide Release the Right Scan/Action button. The captured data appears in the text field. Bar Code Capture with Integrated Camera To capture bar code data: Ensure that an application is open on the MC40 and a text field is in focus (text cursor in text field). Aim the rear-facing camera at a bar code.

  • Page 57: Datawedge

    Data Capture 3 - 5 Swiping a Magnetic Stripe Card Figure 3-5 The captured data appears in the text field. DataWedge DataWedge is a utility that adds advanced bar code scanning capability to any application without writing code. It runs in the background and handles the interface to both built-in and attached bar code scanners. The captured bar code data is converted to keystrokes and sent to the target application as if it was typed on the keypad.

  • Page 58: Configuration

    3 - 6 MC40 User Guide Touch > DataWedge. The DataWedge Profiles window appears. Touch the profile to use. Touch the Profile enabled checkbox. The green checkmark disappears from the checkbox. Touch Configuration To configure DataWedge refer to the MC40 Integrator Guide.

  • Page 59: Chapter 4 Wlan

    CHAPTER 4 WLAN Introduction Wireless local area networks (WLANs) allow the MC40 to communicate wirelessly inside a building. Before using the MC40 on a WLAN, the facility must be set up with the required hardware to run the WLAN (sometimes known as infrastructure). The infrastructure and the MC40 must both be properly configured to enable this communication.

  • Page 60

    4 - 2 MC40 User Guide Wi-Fi Settings Screen Figure 4-1 Scroll through the list and select the desired WLAN network. For open networks, touch Connect or for secure networks enter the required password or other credentials then touch Connect. See the system administrator for more information. The MC40 obtains a network address and other required information from the network using the dynamic host configuration protocol (DHCP) protocol.

  • Page 61: Chapter 5 Bluetooth

    When AFH is enabled, the Bluetooth radio “hops around” (instead of through) the 802.11b high-rate channels. AFH coexistence allows Motorola mobile computers to operate in any infrastructure. The Bluetooth radio in this MC40 operates as a Class 2 device power class. The maximum output power is 2.5 mW and the expected range is 10 meters (32.8 feet).

  • Page 62: Security

    5 - 2 MC40 User Guide NOTE It is not recommended to perform Bluetooth wireless technology inquiry when high rate 802.11b operation is required. Security The current Bluetooth specification defines security at the link level. Application-level security is not specified. This allows application developers to define security mechanisms tailored to their specific need.

  • Page 63: Bluetooth Power States

    Bluetooth 5 - 3 • Advanced Audio Distribution Profile (A2DP) - Allows the MC40 to stream stereo-quality audio to a wireless headset or wireless stereo speakers. • Audio/Video Remote Control Profile (AVRCP) - Allows the MC40 to control televisions, hi-fi equipment, etc.

  • Page 64: Discovering Bluetooth Device(s)

    5 - 4 MC40 User Guide Discovering Bluetooth Device(s) The MC40 can receive information from discovered devices without pairing. However, once paired, the MC40 and a paired device exchange information automatically when the Bluetooth radio is on. To find Bluetooth devices in the area: Ensure that Bluetooth is enabled on both devices.

  • Page 65: Connect To A Bluetooth Device

    Bluetooth 5 - 5 Touch Device name. The Device name dialog box appears. Enter a name and touch OK. Touch Connect to a Bluetooth Device Once paired, connect to a Bluetooth device: Touch > Settings > Wireless & networks > Bluetooth settings. If Bluetooth is not turned on, touch Bluetooth to turn it on.

  • Page 66

    5 - 6 MC40 User Guide Touch > Settings > Wireless & networks > Bluetooth settings. In the Bluetooth devices list, touch and hold on a device until a menu appears. Touch Unpair or Disconnect & unpair. Touch...

  • Page 67: Chapter 6 Photos And Videos

    CHAPTER 6 PHOTOS AND VIDEOS Introduction This chapter provides information for taking photos and recording videos using the integrated digital cameras. Photos and videos are stored on the On-device Storage. To copy photos and videos to a host computer, refer to the MC40 Integrator Guide.

  • Page 68: Camera Settings

    6 - 2 MC40 User Guide Video/Camera Switch Camera Mode Figure 6-1 If necessary, slide the Video/Camera Slider to the position. Adjust exposure, flash, and other settings using the camera settings. See Camera Settings on page 6-2 more information. Touch the Zoom icon 1x and then select a zoom level. Frame the subject on screen.

  • Page 69: Recording Videos

    Photos and Videos 6 - 3 • Scene mode - Touch to select a preset combination of camera settings designed for specific scenes. Options: Auto (default), Portrait, Landscape, Night, Night portrait, Theatre, Beach, Snow, Sunset, Steady photo, Sports or Party. •...

  • Page 70: Video Settings

    6 - 4 MC40 User Guide If necessary, slide the Video/Camera Slider to the position. Select the camera to use and adjust the quality, color effect, flash, and other settings. Point the lens and frame the scene. Touch to start recording. The MC40 starts recording the video.

  • Page 71: Viewing Photos And Videos

    Photos and Videos 6 - 5 Viewing Photos and Videos NOTE The MC40 supports the following image formats: jpeg, gif, png and bmp. The MC40 supports the following video formats: H.263, H.264 and MPEG4 Simple Profile. Use Gallery to: • view photos •...

  • Page 72: Working With Albums

    6 - 6 MC40 User Guide Working with Albums Albums are groups of images and videos in folders. Touch an album to open it. The photos and videos are listed in a chronologically ordered grid. The name of the album displays at the top of the screen. Photos Inside an Album Figure 6-4 Touch an arrow in the scroll tool at the bottom of the screen to scroll images across the screen or drag the...

  • Page 73: Share An Album

    Photos and Videos 6 - 7 In addition to working with whole albums and with individual photos, select one or more photos or videos in an album to work on them in batches. Open the album to view the photos and videos. Touch twice.

  • Page 74: View And Browse Photos

    6 - 8 MC40 User Guide View and Browse Photos To view a photo: Touch > Gallery. Touch an album to open it. Touch a photo. Photo Example Figure 6-6 Drag left or right to view the next or previous photo in the album. •...

  • Page 75: Crop A Photo

    Photos and Videos 6 - 9 Crop a Photo To crop a photo: Touch a photo to view the controls. Touch Menu > More. Touch Crop. The orange cropping tool appears. Use the cropping tool to select the portion of the photo to crop. •...

  • Page 76: Get Photo Information

    6 - 10 MC40 User Guide Touch Wallpaper. The orange cropping tool appears. Use the cropping tool to select the portion of the photo to crop. • Drag from the inside of the cropping tool to move it. • Drag an edge of the cropping tool to resize it to any proportion. •...

  • Page 77: Send Video In An Email

    Photos and Videos 6 - 11 Playing Video Figure 6-8 Touch the screen to view the playback controls. Send Video in an Email To send a video using Email: While viewing an album, touch twice. Check the videos to share. Touch Share.

  • Page 78

    6 - 12 MC40 User Guide...

  • Page 79: Chapter 7: Accessories

    CHAPTER 7 ACCESSORIES Introduction Table 7-1 lists the accessories available for the MC40. MC40 Accessories Table 7-1 Accessory Part Number Description Cradles Single Slot Charge Only CRDMC40XX-1000R Charges the MC40. Cradle Five Slot Universal CRDUNIV-XX-5000R Provides charging for up to five MC40 devices or four Charge Only Cradle MC40 devices and one Four Slot Battery Charger using Base...

  • Page 80

    7 - 2 MC40 User Guide MC40 Accessories (Continued) Table 7-1 Accessory Part Number Description 2-way DC Cable 25-122026-02R Connects one power supply (PWRS-14000-148C) to two Four Slot Battery Chargers. 4-way DC Cable 25-85992-01R Connects one power supply (PWRS-14000-241R) to four Four Slot Battery Chargers.

  • Page 81: Communication

    Accessories 7 - 3 Micro USB Cable Use the Micro USB cable to connect the MC40 to the power supply for charging or to a host computer for communication. Charging Using the Micro USB Cable Figure 7-1 Communication When the MC40 is connected to a host computer using the Micro USB cable, the MC40 appears as a Removable Disk on the host computer.

  • Page 82: Single Slot Charge Cradle

    7 - 4 MC40 User Guide Single Slot Charge Cradle The Single Slot Charge cradle provides 5 VDC power for operating the MC40 and charging the battery. NOTE Do not connect the micro USB cable from the Single Slot Charge cradle to a host computer USB port. The cradle cannot charge the MC40 if connected to a host computer.

  • Page 83

    Accessories 7 - 5 Five Slot Universal Charge Only Cradle The Five Slot Universal Charge Only cradle: • Provides 5 VDC power for operating the MC40. • Simultaneously charges up to five MC40s. • Consists of a cradle base and optional cups that can be configured for various charging requirements. •...

  • Page 84: Four Slot Battery Charger

    7 - 6 MC40 User Guide Four Slot Battery Charger The Four Slot Battery Charger: • Provides 12 VDC power for charging the batteries. • Simultaneously charges up to four MC40 batteries. To charge a spare battery: Connect the charger to a power source. Insert the battery into a battery charging well and gently press down on the battery to ensure proper contact.

  • Page 85

    Accessories 7 - 7 Battery LED Charging Indicators Table 7-2 Indication No battery in slot. Battery is not charging. Battery is not inserted correctly in the charger. Charger is not powered. Slow Blinking Amber Battery is charging. Solid Green Charging complete. Fast Blinking Amber Charging error.

  • Page 86

    7 - 8 MC40 User Guide...

  • Page 87: Chapter 8 Maintenance & Troubleshooting

    CHAPTER 8 MAINTENANCE & TROUBLESHOOTING Introduction This chapter includes instructions on cleaning and storing the MC40, and provides troubleshooting solutions for potential problems during MC40 operation. Maintaining the MC40 For trouble-free service, observe the following tips when using the MC40: •...

  • Page 88: Cleaning

    CAUTION Always wear eye protection. Read warning label on compressed air and alcohol product before using. If you have to use any other solution for medical reasons please contact Motorola for more information. WARNING Avoid exposing this product to contact with hot oil or other flammable liquids. If such exposure occurs, unplug the device and clean the product immediately in accordance with these guidelines.

  • Page 89: Cleaning Instructions

    Maintenance & Troubleshooting 8 - 3 chlorinated hydrocarbons; acqueous or alcoholic alkaline solutions; ethanolamine; toluene; trichloroethylene; benzene; carbolic acid and TB-lysoform. Cleaning Instructions Do not apply liquid directly to the MC40. Dampen a soft cloth or use pre-moistened wipes. Do not wrap the device in the cloth or wipe, but gently wipe the unit.

  • Page 90: Cleaning Cradle Connectors

    8 - 4 MC40 User Guide Use the cotton-tipped applicator dipped in alcohol to remove any grease and dirt near the connector area. Use a dry cotton-tipped applicator and repeat steps 3 through 5. Do not point nozzle at yourself and others, ensure the nozzle or tube is away from your face. CAUTION Spray compressed air on the connector area by pointing the tube/nozzle about ½...

  • Page 91: Troubleshooting

    Maintenance & Troubleshooting 8 - 5 Troubleshooting MC40 Troubleshooting the MC40 Table 8-1 Problem Cause Solution When the user presses Battery is completely Re-charge or replace the battery. the Power button, the discharged. MC40 does not turn on. Battery not installed Install the battery properly.

  • Page 92

    8 - 6 MC40 User Guide Troubleshooting the MC40 (Continued) Table 8-1 Problem Cause Solution A message appears Too many Remove user-installed applications on the MC40 to recover stating not enough applications installed memory. Touch > Settings > Applications > Manage storage memory.

  • Page 93: Single Slot Charge Cradle

    Maintenance & Troubleshooting 8 - 7 Single Slot Charge Cradle Troubleshooting the Single Slot Charge Cradle Table 8-2 Symptom Cause Action MC40 battery is not MC40 was removed Ensure cradle is receiving power. Ensure MC40 is seated charging. from cradle or cradle correctly.

  • Page 94: Four Slot Battery Charger

    8 - 8 MC40 User Guide Four Slot Battery Charger Troubleshooting The Four Slot Battery Charger Table 8-4 Symptom Cause Action Battery not charging. Battery was removed Re-insert the battery in the charger or re-connect the from the charger or charger’s power supply.

  • Page 95: Appendix A Technical Specifications

    APPENDIX A TECHNICAL SPECIFICATIONS MC40 Technical Specifications The following tables summarize the MC40’s intended operating environment and technical hardware specifications. MC40 Technical Specifications Table A-1 Item Description Physical Characteristics Dimensions Height: 143.9 mm (5.66 in.) Width: 72.8 mm (2.87 in.) Non-MSR: Depth: 20.1 mm (0.79 in.) MSR: Depth: 31.8 mm (1.25 in.) Weight...

  • Page 96

    A - 2 MC40 User Guide MC40 Technical Specifications (Continued) Table A-1 Item Description Performance Characteristics Texas Instruments OMAP 4430 @ 800 MHz, dual-core Operating System Android-based ASOP 2.3 Memory 1 GB RAM, 8 GB Flash Output Power (USB) Docking Connector: 5 VDC @ 500 mA max. User Environment Operating Temperature 0 °C to 50 °C (32 °F to 122 °F)

  • Page 97

    Specifications A - 3 MC40 Technical Specifications (Continued) Table A-1 Item Description Rear-facing Camera For bar code scanning and image capture: 8 MP auto-focus camera with aiming; captures 1D and 2D bar codes, photographs, video, signatures and documents. Magnetic Stripe Reader Reads data on magnetic stripe cards.

  • Page 98: Mc40 Accessory Specifications

    A - 4 MC40 User Guide Data Capture Options Table A-2 Item Description 1D Bar Codes Chinese 2 of 5 Codabar Code 11 Code 128 Code 39 Code 93 Coupon Code Discrete 2 of 5 EAN-8 EAN-13 GS1 DataBar GS1 DataBar 14 GS1 DataBar Expanded GS1 DataBar Expanded Stacked GS1 DataBar Limited...

  • Page 99: Four Slot Spare Battery Charger

    Specifications A - 5 Five Slot Universal Charge Only Cradle Five Slot Universal Charge Only Cradle Technical Specifications Table A-4 Feature Description Dimensions (Base only) Height: 40.2 mm (1.6 in.) Width: 449.6 mm (17.7 in.) Depth: 120.3 mm (4.7 in.) Dimensions (Base with five Charging Height: 90.1 mm (3.5 in.) Cups)

  • Page 100

    A - 6 MC40 User Guide Four Slot Spare Battery Charger Technical Specifications (Continued) Table A-5 Feature Description Operating Temperature 0 °C to 40 °C (32 °F to 104 °F) Storage Temperature -40 °C to 70 °C (-40°F to 158 °F) Charging Temperature 0 °C to 40 °C (32 °F to 104 °F) Humidity...

  • Page 101: Glossary

    GLOSSARY API. (Application Programming Interface) An interface by means of which one software component communicates with or controls another. Usually used to refer to services provided by one software component to another, usually via software interrupts or function calls AFH. Adaptive Frequency Hopping. Bar Code.

  • Page 102

    Glossary - 2 MC40 User Guide CDRH. Center for Devices and Radiological Health. A federal agency responsible for regulating laser product safety. This agency specifies various laser operation classes based on power output during operation. CDRH Class 1. This is the lowest power CDRH laser classification. This class is considered intrinsically safe, even if all laser output were directed into the eye's pupil.

  • Page 103

    Glossary - 3 FHSS (Frequency Hopping Spread Spectrum). A method of transmitting radio signals by rapidly switching a carrier among many frequency channels, using a pseudorandom sequence known to both transmitter and receiver. Hz. Hertz; A unit of frequency equal to one cycle per second. Host Computer.

  • Page 104

    Glossary - 4 MC40 User Guide Key. A key is the specific code used by the algorithm to encrypt or decrypt the data. Also see, Encryption and Decrypting. LASER. Light Amplification by Stimulated Emission of Radiation.The laser is an intense light source. Light from a laser is all the same frequency, unlike the output of an incandescent bulb.

  • Page 105

    Glossary - 5 RAM. Random Access Memory. Data in RAM can be accessed in random order, and quickly written and read. RF. Radio Frequency. ROM. Read-Only Memory. Data stored in ROM cannot be changed or removed. Router. A device that connects networks and supports the required protocols for packet filtering. Routers are typically used to extend the range of cabling and to organize the topology of a network into subnets.

  • Page 106

    Glossary - 6 MC40 User Guide Symbology. The structural rules and conventions for representing data within a particular bar code type (e.g. UPC/EAN, Code 39, PDF417, etc.). TCP/IP. (Transmission Control Protocol/Internet Protocol) A communications protocol used to internetwork dissimilar systems. This standard is the protocol of the Internet and has become the global standard for communications. TCP provides transport functions, which ensures that the total amount of bytes sent is received correctly at the other end.

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    INDEX Numerics adaptive frequency hopping ....5-1 changing name ......5-5 2-D bar codes .

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    Index - 2 MC40 User Guide imager operational modes decode mode ......3-1 main battery pick list mode ......3-2 charging .

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    Index - 3 screen timeout setting ....1-9, 1-10 widgets ........2-5 screen un-locking .

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    Index - 4 MC40 User Guide...

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    MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2012 Motorola Solutions, Inc. All Rights Reserved.

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