Motorola MC40 User Manual page 136

9 - 6 MC40 Integrator Guide
Troubleshooting the MC40 (Continued)
Table 9-1
Problem
A message appears
stating that the MC40
memory is full.
The MC40 does not
decode when reading
bar code.
MC40 cannot find any
Bluetooth devices
nearby.
MC40 does not read
magnetic stripe card.
Cannot connect to
WLAN.
Cause
Too many Remove user-installed applications on the MC40 to recover
applications installed
memory. Select
on the MC40.
Applications. Select the unused programs and touch
Uninstall.
DataWedge is not Ensure that DataWedge is enabled and configured properly.
enable. See
information.
Unreadable bar Ensure the symbol is not defaced.
code.
Distance between Place the MC40 within proper scanning range.
the MC40 and bar
code is incorrect.
MC40 is not Program the MC40 to accept the type of bar code being
programmed for the scanned. Refer to the MC40 Integrator Guide for DataWedge
bar code type. configuration.
MC40 is not If the MC40 does not beep on a good decode, set the
programmed to application to generate a beep on good decode.
generate a beep.
Too far from other Move closer to the other Bluetooth device(s), within a range
Bluetooth devices. of 10 meters (30 feet).
The Bluetooth Turn on the Bluetooth device(s) to find.
device(s) nearby are
not turned on.
The Bluetooth Set the Bluetooth device(s) to discoverable mode. If needed,
device(s) are not in refer to the device's user documentation for help.
discoverable mode.
Magnetic stripe on Ensure that magnetic stripe card is oriented correctly.
the card is facing the Magnetic stripe on the card should be facing the display.
wrong way.
Access Point (AP)
Disable 802.11d feature. Touch
does not broadcast
& networks > Wi-Fi settings. Touch
country code.
Deselect the Enable 802.11d checkbox.
Solution
> Settings > Applications > Manage
Chapter 4, DataWedge Configuration for more
> Settings > Wireless
> Advanced.