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Motorola MC65 User Manual

Enterprise digital assistant.
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MC65 Enterprise Digital Assistant
User Guide

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   Summary of Contents for Motorola MC65

  • Page 1

    MC65 Enterprise Digital Assistant User Guide...

  • Page 3

    MC65 Enterprise Digital Assistant User Guide 72E-133769-01- Rev. 1 March 2010...

  • Page 4: Patents

    Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with other program material, create a derivative work from a licensed program, or use a licensed program in a network without written permission from Motorola.

  • Page 5: Revision History

    Revision History Changes to the original manual are listed below: Change Date Description...

  • Page 6

    MC65 User Guide...

  • Page 7: Table Of Contents

    Charging the Battery ........................1-7 Charging the Main Battery ....................... 1-7 Charging Spare Batteries ......................1-8 Charging Temperature ......................1-8 Powering On the MC65 ........................1-8 Calibrating the Screen ......................1-8 Carrier Activation ..........................1-10 Checking Battery Status ........................ 1-10 Replacing the Battery ..........................

  • Page 8

    Changing the Keypad Backlight Settings ..................1-12 Turning Off the Radios ........................1-12 Handstrap Replacement ........................1-14 Removal ............................1-14 Installation ............................1-15 Chapter 2: Using the MC65 Introduction ............................2-1 Finger Scrolling ............................ 2-1 Home Screens ............................. 2-1 Windows Mobile Home Screen ...................... 2-1 Classic Today Screen ......................

  • Page 9

    Viewing Photos and Videos ......................... 2-44 Chapter 3: Using GPS Navigation Introduction ............................3-1 Software Installation ..........................3-1 MC65 GPS Setup ..........................3-1 Operation ............................. 3-2 GPS Maps on microSD Cards ....................... 3-2 Answering a Phone Call While Using GPS ..................3-2 Losing the GPS Signal While in a Vehicle ..................

  • Page 10

    ActiveSync Using Serial Port Services ..................5-12 Phone Book Access Profile Services ..................5-14 Chapter 6: Accessories Introduction ............................6-1 Single Slot USB Cradle ........................6-2 Charging the MC65 Battery ......................6-2 Charging the Spare Battery ......................6-3 Battery Charging Indicators ......................6-3...

  • Page 11

    Charging ............................6-6 Battery Charging Indicators ......................6-6 Charging Temperature ......................6-6 VCD5000 Vehicle Cradle ........................6-7 Charging the MC65 Battery ......................6-7 Removing the MC65 ........................ 6-7 Battery Charging Indicators ......................6-8 Charging Temperature ......................6-8 Four Slot Battery Charger ........................6-9 Battery Charging ...........................

  • Page 12

    Four Slot Battery Charger ......................7-11 Cables ............................7-11 Magnetic Stripe Reader ......................... 7-12 Appendix A: Technical Specifications MC65 Technical Specifications ......................A-1 MC65 ............................. A-1 MC65 Accessory Specifications ......................A-7 Single Slot USB Cradle ........................A-7 Four Slot Battery Charger ......................A-7 Four Slot Charge Only Cradle ......................

  • Page 13: About This Guide

    The documentation set for the MC65 provides information for specific user needs, and includes: • MC65 Quick Start Guide - describes how to get the MC65 EDA up and running. • MC65 User Guide - describes how to use the MC65 EDA.

  • Page 14: Configurations

    MC65 User Guide Configurations This guide covers the following configurations: Data Capture Operating Configuration Radios Display Memory Keypads Options System MC659B WLAN: 802.11 a/b/g 3.5” QVGA 128 MB RAM/ 1D laser Windows Numeric, WPAN: Bluetooth Color 256 MB Flash scanner, Mobile 6.5...

  • Page 15

    About This Guide xiii OEM Version To determine the OEM software version: Tap Start > Settings > System tab > System Information icon > System tab. Fusion Software To determine the Fusion software version: Tap Wireless Strength icon > Wireless Status > Versions. Phone Software To determine the Phone software version: Tap Start >...

  • Page 16: Chapter Descriptions

    Topics covered in this guide are as follows: • Chapter 1, Getting Started provides information on getting the MC65 up and running for the first time. • Chapter 2, Using the MC65 provides basic instructions for using the MC65, including powering on and resetting the MC65, and entering and capturing data.

  • Page 17: Related Documents

    For the latest version of this guide and all guides, go to: http://www.motorola.com/enterprisemobility/manuals. Service Information If you have a problem with your equipment, contact Motorola Enterprise Mobility support for your region. Contact information is available at: http://www.motorola.com/enterprisemobility/contactsupport. When contacting Enterprise Mobility support, please have the following information available: •...

  • Page 18

    DRAWING Manufacturing label Motorola responds to calls by email, telephone or fax within the time limits set forth in support agreements. If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return your equipment for servicing and will be given specific directions. Motorola is not responsible for any damages incurred during shipment if the approved shipping container is not used.

  • Page 19: Chapter 1 Getting Started

    Chapter 1 Getting Started Introduction This chapter lists the parts and accessories for the MC65 and explains how to set up the MC65 for the first time. Radio Status Charging/Battery Scan/Decode Touch Screen with Status LED Protective Overlay Scan/Action Button...

  • Page 20: Unpacking

    Inspect the equipment for damage. If any equipment is missing or damaged, contact the Motorola Enterprise Mobility Support center immediately. See page xv for contact information. Prior to using the MC65 for the first time, remove the protective shipping film that covers the scan window, display and camera window.

  • Page 21: Accessories

    MC65 with a host computer through a USB connection. Single Slot CRD5500-1000XR Charges the MC65 main battery and a spare battery. Synchronizes Ethernet/Modem/USB the MC65 with a host computer through an Ethernet, Modem or USB Cradle connection. Four Slot Charge Only CRD5500-4000CR Charges up to four MC65 devices.

  • Page 22: Getting Started

    KT-67525-01R Package of 3 screen protectors. Software Enterprise Mobility Developer Kits (EMDKs), available at: http://support.symbol.com. Getting Started To start using the MC65 for the first time: • Install a microSD card (optional) • Install the SIM card (GSM only) •...

  • Page 23: Installing The Sim Card

    GSM only. GSM phone service requires a Subscriber Identification Module (SIM) card, or smart card. Obtain the card from the your service provider. The card fits into the MC65 and can contain the following information: • Mobile phone service provider account details.

  • Page 24: Installing The Battery

    NOTE For detailed information about WWAN activation and settings, refer to the MC65 Integrator Guide. Installing the Battery NOTE The MC65 ships with either a 2400 mAh or 3600 mAh battery. The 2400 mAh battery is shown in this installation procedure.

  • Page 25: Charging The Battery

    Battery Safety Guidelines on page 7-2. Charging the Main Battery Before using the MC65 for the first time, charge the main battery until the amber Charging/Battery Status LED remains lit (see Table 1-2 on page 1-8 for charge status indications). To charge the MC65, use a cable or a cradle with the appropriate power supply.

  • Page 26: Charging Spare Batteries

    Powering On the MC65 After inserting the battery or when turning the MC65 on for the first time, the splash screen displays for about a minute as the MC65 initializes its flash file system, then the calibration window appears. Note that these windows also appear upon cold boot.

  • Page 27

    Getting Started 1 - 9 Repeat as the target moves around the screen, then tap the screen to continue.

  • Page 28: Carrier Activation

    NOTE To check battery status, remove the MC65 from any AC power source (cradle, cables, etc.) To check the charge status of the main battery in the MC65, tap Start > Settings > System tab > Power icon to display the Power window.

  • Page 29: Removing The Microsd Card

    Figure 1-9 Lift the battery from the MC65. Insert the replacement battery, bottom first, into the battery compartment in the back of the MC65. Press the battery down until the battery release latch snaps into place. The MC65 powers up after inserting the battery.

  • Page 30: Battery Management

    1 - 12 MC65 User Guide Battery Management Observe the following battery saving tips: • Leave the MC65 connected to AC power at all times when not in use. • Set the MC65 to turn off after a short period of non-use. •...

  • Page 31

    Getting Started 1 - 13 To open Wireless Manager, tap Start > Settings > Connectivity > Wireless Manager > . Select Wireless Manager. Wireless Manager Window Figure 1-10 NOTE Wireless connection options vary depending upon configurations. To enable or disable a wireless connection, tap the specific button. To enable or disable all wireless connections, tap and hold the All button.

  • Page 32: Handstrap Replacement

    1 - 14 MC65 User Guide Handstrap Replacement Removal To remove a handstrap from the MC65: Slide the handstrap clip out of the handstrap slot. Handstrap Clip Removal Figure 1-12 Remove the battery. CAUTION When removing handstrap pin, be carefully not to damage handstrap mounting area.

  • Page 33: Installation

    Repeat for the other side of the handstrap. Remove pin from the handstrap. Pin Removal Figure 1-14 Pull handstrap through handstrap slot. Installation To install a new handstrap: Feed bottom end of handstrap into handstrap slot on the bottom of the MC65.

  • Page 34

    1 - 16 MC65 User Guide Feed handstrap into Handstrap Slot Figure 1-15 Slide pin into bottom of handstrap. Center the pin in the handstrap loop. NOTE Handstrap and pin should fit securely into the handstrap mounting area. When pulling on handstrap use enough force to engage pin into place.

  • Page 35

    Getting Started 1 - 17...

  • Page 36

    1 - 18 MC65 User Guide...

  • Page 37: Chapter 2 Using The Mc65

    Chapter 2 Using the MC65 Introduction This chapter explains the buttons, status icons, and controls on the MC65, and provides basic instructions for using the MC65, including powering on and resetting the MC65, and entering and capturing data. Finger Scrolling Finger scrolling can be used to scroll up and down web pages, documents, and lists such as the contacts list, file list, message list, calendar appointments list, and more.

  • Page 38

    2 - 2 MC65 User Guide Status Bar Today Screen Tile Bar Open the Start Menu Tiles Windows Mobile Home Screen Figure 2-1 Touch and hold the screen with your finger and move the Home screen up and down. As the application names move under the Information Status bar, information relevant to that application appear in the bar.

  • Page 39: Classic Today Screen

    Using the MC65 2 - 3 Moving Information Status Bar Figure 2-3 Application Icon Application Information Information Bar Example Figure 2-4 To customize the Home screen, tap > Settings > Today. On the horizontal scroll, use Appearance to customize the background and the Items to change the display format.

  • Page 40: Status Bar

    2 - 4 MC65 User Guide To change to the classic view tap > Settings > Home > Items. Home Screen Settings Figure 2-6 Deselect the Windows Default checkbox and select any of the other checkboxes. The task bar at the bottom of the screen can contain the task tray icons listed in Table 2-1.

  • Page 41

    Using the MC65 2 - 5 Status Bar Icons Table 2-2 Icon Description Notifications Backup battery low. Is there a backup battery???? Notification that one or more instant messages were received. Notification that one or more e-mail/text messages were received.

  • Page 42

    2 - 6 MC65 User Guide Status Bar Icons (Continued) Table 2-2 Icon Description Call missed. Dialing while no SIM card is installed. Voice call in progress. Calls are forwarded. Call on hold. Speakerphone is on. Antenna/signal icon: wireless on/good signal.

  • Page 43: Tile Bar

    Using the MC65 2 - 7 Status Bar Icons (Continued) Table 2-2 Icon Description SIM Card not installed. (GSM only) Audio All sounds are on. All sounds are off. Vibrate is on. Battery Main battery is charging. Main battery has a full charge.

  • Page 44: Program Shortcuts

    2 - 8 MC65 User Guide Tap to Open Date and Time Tap to Configure Cards Tap to Configure Card Settings Card Settings Tap to Open Email Tap to Open Calendar Owner’s Company Name Owner’s Name Card Example Figure 2-9 See for more information on the Enterprise Home screen.

  • Page 45

    Using the MC65 2 - 9 You can move often-used program and folder icons to the top of the Start screen for easy access. Press and hold the icon that you want to move. Drag the icon to a new location and release.

  • Page 46: Internet Sharing

    2 - 10 MC65 User Guide Programs on the Program Window (Continued) Table 2-3 Icon Name Description Icon Name Description PowerPoint OneNote Create new notes or view ®4 View Microsoft Mobile Mobile existing notes. ® PowerPoint slides and presentations. Word Mobile...

  • Page 47

    Using the MC65 2 - 11 Programs on the Program Window (Continued) Table 2-3 Icon Name Description Icon Name Description Rapid Facilitates software Search Install Microsoft application Deployment downloads from a Mobility Widget on the ES400. Client Services Platform Console FTP server to the ES400.

  • Page 48: Adjusting Volume

    2 - 12 MC65 User Guide Adjusting Volume To adjust the system volume using the Speaker icon in the navigation bar: Tap the Speaker icon. The Volume dialog box appears. Volume Dialog Box Figure 2-11 Tap and move the slide bar to adjust the volume.

  • Page 49: Battery Reserve Options

    Figure 2-14 Battery Reserve Options If the charge of the battery reaches a critical threshold, the MC65 shuts down. This threshold can be changed but affects the amount of time that data can be retained. Tap Start > Settings > System tab > Power icon > RunTime tab. A warning message appears.

  • Page 50: Main Battery Temperature Notifications

    • Level 3: Temperature Error; this level indicates the battery has reached an unusable temperature threshold and immediately suspends the MC65. This level does not have any graphical notification associated with it. Main Battery Temperature Watch Dialog Box Figure 2-17...

  • Page 51: Led Indicators

    LED Indicators The MC65 has three LED indicators. The Scan/Decode LED indicates status for scanning. The Charging/Battery Status LED indicates battery charging and status.The Radio Status LED indicates WWAN radio status. Table 2-4 describes the LED indications.

  • Page 52: Resetting The Mc65

    A cold boot also restarts the MC65, and also initializes some drivers. Data saved in flash memory or a memory card is not lost. If the MC65 is not functioning properly, perform a warm boot first. If the MC65 still does not respond, perform a cold boot.

  • Page 53: Locking The Es400

    You can lock the ES400 by disabling key presses and screen tap or by requiring a password or finger swipe. There are two types of locking features available; the standard Microsoft lock and the Motorola lock. To select either the Microsoft lock or the Motorola lock: >...

  • Page 54: Password Locking

    2 - 18 MC65 User Guide Lock Screen Figure 2-20 Drag to either the right or left side of the screen. Password Window Figure 2-21 If a password is set up, enter the password and then tap to unlock and display the Home screen, tap to unlock and display the Contacts window, tap to unlock and display the Messaging window.

  • Page 55

    Using the MC65 2 - 19 Password Window Figure 2-22 Select Prompt if device unused for check box to enable password protection. From the drop-down list, select a time value for the protection to take affect after non-use. From the Password type: drop-down list, select either Simple PIN or Strong alphanumeric.

  • Page 56: Motorola Locking

    Slide the Lock button to the left or right. Enter the password to un-lock the device. Enter Password Window Figure 2-25 Tap the Unlock icon. Motorola Locking With the Motorola Lock you can use a password or fingerprint swipe to un-lock the device. > Lock.

  • Page 57: Password Locking

    Using the MC65 2 - 21 Motorola Lock Settings Window Figure 2-26 Password Locking Tap Password type to toggle between Simple and Strong. For a simple password: enter a four-digit password in the Password field. Re-enter the password in the Confirm: field.

  • Page 58: Finger Swipe Locking

    Tap Program launched to select a program to automatically launch when you swipe a particular fingerprint. To remove a fingerprint, tap Remove fingerprint. Tap Yes to confirm deleting the fingerprint. Edit Lock Screen When the device suspends and you try to resume, the Motorola Lock screen appears.

  • Page 59: Audio Feedback

    Using the MC65 2 - 23 Figure 2-29 Motorola Lock Screen Figure 2-30 You can change what information appears on the screen. Tap Edit Lock Screen. Edit Lock Screen Window Figure 2-31 Select the item to display on the Lock screen. A yellow target appears when the item is enabled.

  • Page 60: Keypads

    2 - 24 MC65 User Guide Keypads The MC65 offers three types modular keypad configurations: Numeric, alpha-numeric and PIM. Numeric Keypad Configuration The numeric keypad contains application keys, scroll keys, and function keys. The keypad is color-coded to indicate the alternate function key (blue) values. Note that an application can change keypad functions so the MC65’s keypad may not function exactly as described.

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