Optical Drive Troubleshooting - Toshiba PORTEGE S100 Maintenance Manual

2 Troubleshooting Procedures
2.9

Optical drive Troubleshooting

This section describes how to determine if the optical drive in the Slim Select Bay is
functioning properly. Perform the steps below starting with Procedure 1 and continue with
the other procedures as required.
Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connector Check and Replacement Check
Procedure 1 Diagnostic Test Program Execution Check
The CD-ROM/DVD-ROM test program is stored in the Diagnostics Disk.
For the test, prepare test Media.
Then insert the Diagnostics Disk in the computer's floppy disk drive, turn on the computer
and run the test. Refer to Chapter 3, Tests and Diagnostics, for more information about the
diagnostics test procedures.
If any errors occur while executing the CD-ROM/DVD-ROM test, go to Procedure 2.
Procedure 2 Connector Check and Replacement Check
The optical drive is connected to the system board. The connectors may be disconnected
from the system board or may be damaged. Disassemble the computer following the steps
described in Chapter 4, Replacement Procedures and perform the following checks:
Check 1 Make sure the drive to test is firmly connected to CN1810 on the system board.
If the connection is loose, reconnect firmly and repeat Procedure 1. If there is still
an error, go to Check 2.
Check 2 The optical drive may be defective or damaged. Replace it with a new one. If
there is still an error, go to Check 3.
Check 3 Replace the system board with a new one following the steps in Chapter 4,
Replacement Procedures.
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2.9 Optical drive Troubleshooting
PORTEGE S100 Maintenance Manual (960-508)