Table of Contents
Advertisement
•
System: displays the number of pages scanned through the ADF after the last counter update.
•
After Clean Roller: displays the number of pages scanned after the last time the rollers were cleaned and the
counter reset. Please see
changing this setting.
•
After Replace Roller: displays the number of pages scanned after the rollers have been replaced and the
counter reset. Please refer to our website www.xeroxscanners.com for spare parts options and instructions
available for your scanner.
•
Update All Counters: clicking this button updates the current count display next to the 3 fields described
directly above. The counters do not update automatically during document scanning, you must click on this
button to display the current count information.
•
Clear Counter: clicking either of these buttons clears the counters back to 0 for the appropriate section.
About—click on the About button to see more information about the application.
Help—clicking on this button opens the help file.
Select Scanner—clicking on this button opens a window for you to select a different scanner if you have multiple
scanners installed.
Save Info—clicking on this button opens a Windows Save As dialogue for you to save the current scanner and
computer information into a .log file.
Close—clicking this button closes the User Utility.
Scanner Error Codes
The User Utility displays an error code and message in the Scanner Status field. The following table lists the codes,
messages, possible causes and common resolutions.
If you are unable to resolve the issue using the troubleshooting steps in this table, please refer to the section
Troubleshooting
on page 220.
Error
Code
Message
U11
A paper jam has
U12
occurred.
U13
U14
U15
U16
U18
Paper remains in the
scanner.
Cleaning the Inside of the Scanner
Cause
Paper has jammed while
being fed through the
scanner.
There is paper in the
scanner.
on page 205 for instructions on monitoring and
Resolution
Open the scanner's door, remove documents,
and then close the door. Place the
documents back in the document input tray.
Please see page 200 for complete
instructions.
If the problem persists, clean the rollers as
described in the section
of the Scanner
on page 205.
Open the scanner's door, remove documents,
and then close the door. Place the
documents back in the document input tray.
®
Xerox
DocuMate
Cleaning the Inside
®
215
5445 / 5460
User's Guide
Hide quick links:
Advertisement
Table of Contents
