Scanner Error Codes - Xerox DocuMate 5445 User Manual

Maintenance
• Vertical Line Reduction: clicking on this button initiates the vertical line adjustment utility.
Please see "Vertical Line Reduction" on page 52 for instructions.
• Caution Setting: clicking this button opens a window for you to set when to receive a notice
that it is time to clean the rollers.
Scanner Counter—this section shows the number of pages scanned. Use the options in this
window to keep track of maintenance performed on the scanner.
System: displays the number of pages scanned through the ADF after the last counter
•
update.
• After Clean Roller: displays the number of pages scanned after the last time the rollers were
cleaned and the counter reset. Please see "Cleaning the Scanner" on page 39 for instructions
on monitoring and changing this setting.
After Replace Roller: displays the number of pages scanned after the rollers have been
•
replaced and the counter reset. Please refer to our website
parts options and instructions available for your scanner.
• Update All Counters: clicking this button updates the current count display next to the 3
fields described directly above. The counters do not update automatically during document
scanning, you must click on this button to display the current count information.
• Clear Counter: clicking either of these buttons clears the counters back to 0 for the
appropriate section.
About—click on the About button to see more information about the application.
Help—clicking on this button opens the help file.
Select Scanner—clicking on this button opens a window for you to select a different scanner if
you have multiple scanners installed.
Save Info—clicking on this button opens a Windows Save As dialogue for you to save the current
scanner and computer information into a .log file.
Close—clicking this button closes the User Utility.

Scanner Error Codes

The User Utility displays an error code and message in the Scanner Status field. The following
table lists the codes, messages, possible causes and common resolutions.
If you are unable to resolve the issue using the troubleshooting steps in this table, please refer to
the section "Troubleshooting" on page 55.
User Guide
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Xerox DocuMate 5445/5460
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