Digimerge DH100 Series Instruction Manual
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Digimerge DH100 Series Instruction Manual

4/8/16 h.264 cms-dh 3g mobile real-time view & record
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Download this manual See also: Setup Manual
DH100 Series
Digital Video Surveillance Recorder
4/8/16
H.264 CMS-DH 3G Mobile Real-Time View & Record
Instruction Manual
English Version 4.0
www.digimerge.com
Copyright © 2012 Digimerge Technologies Inc.

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Summary of Contents for Digimerge DH100 Series

  • Page 1 DH100 Series Digital Video Surveillance Recorder 4/8/16 H.264 CMS-DH 3G Mobile Real-Time View & Record Instruction Manual English Version 4.0 www.digimerge.com Copyright © 2012 Digimerge Technologies Inc.
  • Page 2 Thank you for purchasing this product. Digimerge is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: • DH100 Series For more information on this product, firmware updates, and accessory products, please visit us at: www.digimerge.com...

  • Page 3: Important Safeguards

    Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing process of your video product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment.

  • Page 4: General Precautions

    Service 13. Servicing - Do not attempt to service this video 19. Cleaning - Unplug the video product from the wall equipment yourself as opening or removing covers outlet before cleaning. Do not use liquid cleaners or may expose you to dangerous voltage or other aerosol cleaners.
  • Page 5 General Precautions 1. All warnings and instructions in this manual should be followed. 2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water dampened cloth for cleaning. 3. Do not use this unit in humid or wet places. 4.
  • Page 6 Features • H.264 compression, supports D1 resolution video recording • Security Certified Hard Disk with up to 2TB of data storage • Back-up through USB port • Excellent quality live and recorded video and audio • 240fps real-time viewing, 120fps recording @ D1 (4-channel) / 240fps recording @ 2CIF (8-channel) / 480fps recording @ CIF (16-channel) •...

  • Page 7: Table Of Contents

    TABLE OF CONTENTS Getting Started ..........1 Basic Setup .
  • Page 8 Setting Up Continuous Recording + Motion: ..........24 Setting up Motion Only Recording .
  • Page 9 Starting CMS-DH ............45 Adding a Virtual DVR .
  • Page 10 Controlling PTZ Cameras ..............87 Changing Views During Normal Viewing .
  • Page 11 Appendix G: Touch Screen Monitor Setup ......112 Step 1 of 3: Connect the Cables ............112 Step 2 of 3: Power on the Monitor .

  • Page 13: Getting Started

    GETTING STARTED The system comes with the following components: DH100 SERIES DIGITAL VIDEO RECORDER POWER SUPPLY MOUSE REMOTE CONTROL INSTRUCTION MANUAL, OCTOPUS CABLE QUICKSTART GUIDE, & (16-CHANNEL ONLY) SOFTWARE CD HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY BY MODEL.

  • Page 14: Basic Setup

    BASIC SETUP 1. Connect the Cameras a. Connect BNC cameras to the BNC ports on the rear panel (4/8-channel models) (Figure 1.0). a. 16-channel only: connect the single end of the octopus cable (included) into the Camera IN port Figure 1.0 Connect BNC cameras to the system (Figure 1.1).

  • Page 15: Front Panel

    FRONT PANEL 1. USB Port: Connect a USB mouse (included), connect a USB flash drive (not included) for data backup or firmware upgrades, or connect a USB cable (not included) for a touch screen monitor (not included). 2. IR receiver: IR receiver for the remote control. Keep the IR receiver clear from obstructions. If your remote does not respond to the DVR, ensure the IR receiver is not blocked by objects.

  • Page 16: Rear Panel

    Rear Panel REAR PANEL Rear panel (8-channel model shown) 1. ALARM IN: Alarm block to connect external alarm or motion devices (not included). • RS485: Connection block for an RS485 PTZ camera (not included). 2. DC 12V: Port for 12V DC 3A power supply (included). 3.

  • Page 17: Remote Control

    REMOTE CONTROL 1. LOCK: Press to lock / unlock the system. 2. ESC: Press to exit from system menus. 3. Navigation/Menu: Move cursor up within menus. During playback, press to play video in slow motion. Move cursor to Move cursor to the left within the right within menus.

  • Page 18: Mouse Control

    Mouse Control The mouse is the primary control device for the system. To connect a USB mouse: • Connect a USB mouse to the USB port on the front or rear panel. 1. Left-Button: • While in a split-screen display mode, double-click an individual channel to view it in full-screen.

  • Page 19: Using The System

    USING THE SYSTEM The default system password is 000000 To power the system ON/OFF: • Connect the power cable to the DC12V port to turn on the system. The system turns on automatically. • Disconnect the power cable from the DC12V port to turn off the system. DC12V power port 8-channel model shown Password...

  • Page 20: On-Screen Display

    Using the System On-Screen Display The system shows the following for all display views: Quick Menu : Right-click to open the quick menu to the system. 2. Channel Status Indicator ( ): Shows the status of the channels. • : Video loss / : Alarm Event / : Motion event 3.

  • Page 21: About The Quick Menu

    Using the System About the Quick Menu The Quick menu gives you access to the system’s key functions. To access the Quick Menu, right-click the screen during live view. Record On/Off Main Menu Search Setup Backup PTZ Control Playback Display Setup Full Screen View Pause Zoom...

  • Page 22: Setting The Time

    Using the System Setting the Time It is highly recommended to set the time on the system prior to doing any recording. To set the date and time: 1. In the main viewing mode, right-click to open the quick menu. Quick menu 2.

  • Page 23: Multi-Screen Display

    Using the System Multi-Screen Display The system can display channels in full-screen single channel, quad, and multi split-screen displays. Full-Screen 9-Channel split 13-Channel split Quad 16-Channel split (8/16-channel (16-channel (16-channel models only) models only) models only) To change the screen display: 1.

  • Page 24: Starting And Stopping Continuous Recording

    Using the System Starting and Stopping Continuous Recording By default, the system immediately begins recording in continuous mode from any connected cameras. The system records with the default recording settings (FRAME resolution, HIGH quality, at 15 FPS). You can start and stop the system from Continuous Recording once you are logged into the system as the administrator.

  • Page 25: Recording

    RECORDING By default, the system is set to immediately record at startup from connected cameras. This is called Continuous Recording. It is highly recommended to keep Continuous Recording on at all times. The system can perform Continuous Recording, Event Recording, and Schedule Recording. However, the system can only perform one type of recording at a given time.

  • Page 26: Motion

    Recording Motion Motion Recording allows the DVR to mark video as an event. This allows you to search for motion recordings in the search menu. For example, if you enable motion recording, during Event Search, you can search for only the events that contain movement. When motion is detected by the camera, the motion icon appears.

  • Page 27: Quick Playback

    Quick Playback QUICK PLAYBACK The Quick Playback function allows you to playback recently recorded video starting from the beginning of the hour. For example, if the time is currently 1:33pm, when you start Quick playback, the playback begins at 1:00pm. To begin playback: 1.

  • Page 28: Zoom

    Zoom To zoom into a portion of the screen: 1. During playback, double-click on the channel you wish to zoom into, and click the Zoom button ( Zoom 2. Drag the square inside the viewfinder to change the area of view. 3.

  • Page 29: Search

    Search SEARCH Search for recorded video data on the system using the Time Search menu. To open the Time search menu: 1. Press the TIME SEARCH button on the remote control, OR • Right-click in the main viewing window, and click Search Setup ( 2.
  • Page 30 Search 3. Beside "From", select the checkbox. Click the date field. Date field From checkbox 4. In the calendar, enter the year, month, date, and time you wish to begin searching. Year Month Date Time 5. Right-click and click Yes to save your settings. 6.

  • Page 31: Time Search

    Search Time Search Time Search allows you to search for video within a specified date and time. To perform a Time search: 1. Click Time Search. Time Search 2. Enter the year and month. Click the date you wish to search. The Time bar appears. Enter year and month Click the date 3.

  • Page 32: File Search

    Search File Search File Search allows you to search for video files backed up to a USB device (i.e USB memory key). Prerequisite: • Back up video to a USB memory key. To perform a File Search: 1. Insert a USB memory key to the front panel of the system. Note that this USB key must contain video backed up from the system.
  • Page 33 Search Step 2: Back up the video 1. Right-click in the main viewing window, and click Backup ( Backup 2. Beside "From" and "To", click the date field and select the start and stop times you wish to back up. From and To date fields 3.

  • Page 34: Setting Up Sequencing

    Setting up Sequencing SETTING UP SEQUENCING Sequencing allows you to view channels in a rotating interval. To enable sequence view: • Press the AUTO button on the remote control. The icon appears to indicate sequence view. The DVR begins sequence view in full screen view.  ...

  • Page 35: Setting Up Motion Recording

    Setting up Motion Recording SETTING UP MOTION RECORDING Motion recording allows the system to mark motion detection events. This allows you the option to search only footage that has movement using Event Search. Enabling Motion Recording You must enable motion detection on your cameras to use motion recording. To enable motion detection on your cameras: 1.

  • Page 36: Setting Up Continuous Recording + Motion

    Setting up Motion Recording Setting Up Continuous Recording + Motion: Step 1 of 2: Configure the schedule for 24/7 Continuous Recording and Motion: 1. Right-click in the main viewing window and click Main Menu>Schedule Setup ( 2. Click on the desired schedule to configure on the left panel. Click on the desired schedule 3.

  • Page 37: Setting Up Motion Only Recording

    Setting up Motion Recording Setting up Motion Only Recording Step 1 of 2: Configure the Schedule for 24/7 motion recording: 1. Right-click in the main viewing window and click Main Menu>Schedule Setup ( 2. Click on the desired schedule to configure on the left panel. Click on the desired schedule 3.

  • Page 38: Display Setup Menu

    Display Setup Menu DISPLAY SETUP MENU The Display Setup menu allows you to pause live video, enable Picture in Picture (PIP), Zoom, Auto Sequence, and lock the system. To configure the Display Setup menu: 1. Right-click in the main viewing window, and select Display Setup ( Lock Pause Zoom...

  • Page 39: Using The Main Menu

    Using the Main Menu USING THE MAIN MENU To open the Main Menu: • Using the Remote Control: Press the MENU button. • Using the Mouse: Right-click in the main viewing window>Setup ( )>Main Menu ( 1. Record Setup: Configure recording frame rate, quality, and hard drive recording mode. 2.

  • Page 40: Record Setup

    Using the Main Menu RECORD SETUP Quality & Frame Rate Setup To adjust the recording quality and frame Use the Record menu to configure rate: system recording settings. 1. Click the Quality & Frame Rate Setup button. To configure hard drive recording mode: 1.

  • Page 41: Event Setup

    Using the Main Menu EVENT SETUP • Motion Area Setup: Opens the Motion setup grid. Configure Motion or Sensor configuration. • Configure the following: The Event Setup window has two menus — Motion Setup and Sensor Setup. Mask Mouse Selection •...

  • Page 42: Sensor Setup

    Using the Main Menu Sensor Setup SCHEDULE SETUP The Sensor Setup window allows you to Configure recording schedule, and configure the sensor type, and the alarm recording types. duration. To configure the Schedule Setup settings: To configure Sensor Setup settings: 1.

  • Page 43: Holiday Setup

    Using the Main Menu Time comes before the Start Time, create 2. In the drop-down menu, select the month multiple schedules. For example, if you you want to enable holiday recording. want to record from 17:00 - 9:00 (i.e. 3. Click the dates of the month you wish to 5pm-9am), create one schedule for 17:00 - enable holiday recording.

  • Page 44: Camera Setup

    Using the Main Menu CAMERA SETUP PTZ SETUP Configure camera color and Configure PTZ camera settings. brightness properties and camera name. To configure the Camera Setup menu: To configure the PTZ setup menu: 1. Click on the channel number that the PTZ 1.

  • Page 45: Ptz Control Details

    Using the Main Menu PTZ Control Details NETWORK SETUP Configure network, email notification, and DDNS options. • : Cancel all PTZ functions. • : Assign preset number. • : Go to preset. Configuring Network Type You can set the system to be in DHCP mode •...

  • Page 46: Http Setup

    Using the Main Menu HTTP Setup DDNS Setup The HTTP Setup menu allows you to change The DDNS Setup window allows you to enter the system port number and video streaming your Digimerge DDNS settings in the DVR. This quality during remote viewing. step is required for remote access.

  • Page 47: Mail Setup

    Using the Main Menu • Sender E-mail: Enter the email that appears to the receivers. • Video Loss, Motion, Sensor: Select the type of events you want to receive. For Connecting to your system example, you can configure the system to send out motion email alerts only After you have port forwarded the required port, created a DDNS account, and enabled...

  • Page 48: System Setup

    Using the Main Menu SYSTEM SETUP 3. Right-click and click Yes to save your settings. Configure the system display setup, 4. Click the Receiver E-mail button. date and time, device setup, account 5. Enter up to 10 email addresses that will setup, and SPOT monitor setup.

  • Page 49: Display Setup

    Using the Main Menu Display Setup Date/Time Setup The Display Setup menu allows you to Configure the system date and time using the configure system OSD settings, and Auto Date/Time Setup menu. Sequence duration. To configure the Date/Time setup: 1. Configure the following: To adjust the Display Setup settings: •...

  • Page 50: Changing The Time Zone

    Using the Main Menu Device Setup 3. Right-click and click Yes to save your settings. The device setup menu allows you to adjust system Buzzer, relay, and video output Changing the Time Zone settings. To change the time zone: 1. Click Time Zone Setup. 2.

  • Page 51: Av Output Setup

    Using the Main Menu • Relay: Select the events that will trigger To Add a new user: the system relay (alarm block) to trigger 1. Under "No.", select the checkbox. when an event occurs (HDD Error, Video 2. Under "User Name", enter the desired Loss, Motion or Sensor event).

  • Page 52: Spot Setup

    Using the Main Menu UTILITIES 2. Under "New" and "Confirm", enter the new admin password. The Utility menu allows you to 3. Click the Change Admin Password button format hard drives, restore system to update the admin password. defaults, upgrade the system firmware, and configure other system settings.

  • Page 53: Usb Initialization

    Using the Main Menu USB Initialization Download Setup from USB To format a USB drive: After you have copied the system settings to a USB key, you can download the settings to the DVR. WARNING: Formatting the USB drive permanently erases all data. To download system settings to your DVR: 1.

  • Page 54: Information

    Using the Main Menu 7. The system beeps several times, and the screen turns black. This is normal.The screen will remain black for up to 5 minutes, then beep again.   Wait for the system to boot into the main viewing mode for the firmware upgrade to complete.

  • Page 55: Cms-Dh Central Management Software

    CMS-DH CENTRAL MANAGEMENT SOFTWARE CMS-DH is a central management software that allows you to view and manage up to 300 DH100 series DVRs. System Requirements Your system must meet the system requirements below: Minimum system requirements Recommended system requirements • Windows XP SP 1 •...

  • Page 56: Installing Cms-Dh

    CMS-DH Central Management Software Installing CMS-DH To install CMS-DH: 1. Insert the software CD, and click the Install CMS-DH button. Follow the directions to download the CMS-DH software from Digimerge’s website. NOTE: You can also go to www.digimerge.com, and search under the DH100’s product page for the CMS-DH software....

  • Page 57: Starting Cms-Dh

    Starting CMS-DH To start CMS-DH: • Double-click the CMS-DH icon ( ) on the desktop. Adding a DVR from the local area network (LAN) Once you open CMS-DH, you can add a DVR. To add a DVR to CMS-DH: 1. Click Device. Device 2.
  • Page 58 CMS-DH Central Management Software 3. Click on the DVR you wish to add to CMS-DH, and then click Apply>OK. • The DVR appears on the left panel. Apply If you have changed the default password of the DVR, you must select the DVR from the list, then manually re-enter the new password in the Password field, and then click Apply and then OK.
  • Page 59 Adding a DVR using a DDNS address If you have DVR systems that have DDNS set up, you can add them to CMS-DH. Prerequisites • Create a DDNS account. • Enter the DDNS information into the DVR locally. • Port forward the required port (default, port 80) to the router. To add a DVR using a DDNS address: 1.
  • Page 60 CMS-DH Central Management Software 4. Enter the following into the blank fields: • Name: Enter the DVR name of your choice. • IP/DDNS: Enter the DVR’s DDNS address (for example tomsmith.digimerge.net). • Port: Enter the DVR’s port number (by default, port 80). •...
  • Page 61 CMS-DH Central Management Software 6. Click the Offline button to connect to the DVR. Double-click the DVR icon to begin viewing. 1. Click the Offline button 2. Double-click DVR icon Final Result Once you have added the DVR, you can add multiple DVRs and view them in the tab. To switch DVR, click on the tabs near the top of the window.

  • Page 62: Adding A Virtual Dvr

    Adding a Virtual DVR A virtual DVR allows you to add video sources from multiple DVRs, into one main window. Example In the example below, multiple video sources from two DVRs are grouped into the Virtual DVR. 7 8 9 DVR # 1 Video feed from DVR #1 A B C...
  • Page 63 CMS-DH Central Management Software 2. Double-click the virtual DVR icon in the tree menu on the left. Virtual DVR icon 3. Click the + symbol to expand the DVR menu tree. Click the + symbol to expand menu tree 4. Drag the desired camera into the Virtual DVR window. NOTE: You can drag the camera into any desired channel in the virtual DVR.

  • Page 64: Creating New Group Folders & Sub Folders

    CMS-DH Central Management Software Creating New Group Folders & Sub folders Creating group folders and sub-folders helps you organize multiple DVRs. For example, you can create a new folder for each different DVR. To create group folders: 1. Right-click on the Group folder, then click New Group. New Group folder 2.

  • Page 65: Configuring General System Settings

    CMS-DH Central Management Software Configuring General System Settings To configure general system settings: 1. Open CMS-DH to access the Login window and then click Setup (Or, click File> Setup once you are logged in to CMS DH) Setup 2. Configure the following in the Setup menu: •...

  • Page 66: Adding Users

    Adding Users You can add multiple users to CMS-DH, specifying the DVR menus that each user is allowed to access. To add a new user: 1. Log in to CMS-DH. 2. Click File>CMS-DH Account. 3. Enter the following: • ID: Enter the desired user name. •...

  • Page 67: Recording Video To The Hard Drive

    Recording Video to the Hard Drive CMS-DH allows you to record video to your local hard drive. The amount of video that you can record depends on the size of your computer’s hard drive. To record video: 1. During live view, click the Rec button ( ).

  • Page 68: Playing Back Recorded Video

    Playing Back Recorded Video The video is saved as a proprietary file that is playable only by CMS-DH. To play back previously recorded video files: 1. From the main window, click File>File Playback. 2. Click the Open button. Open button 3.

  • Page 69: Remote Search

    CMS-DH Central Management Software Remote Search Remote search allows you to search for archived video on the DVR. Note that only Normal Recording mode is supported for support search. Motion and Alarm search is not supported. Prerequisite • Ensure you are connected to the DVR that you wish to search from. To search for video: 1.

  • Page 70: Video Playback Controls

    CMS-DH Central Management Software Video Playback Controls Once the video begins to play, use the video controls to manipulate video playback. Use the playback controls to control video speed Select hour Select minute Video speed slider Local Search Local search allows you to search for video stored locally on the computer hard drive. Prerequisite Ensure you are connected to the DVR that you wish to search from.

  • Page 71: Saving Video Files

    2. To search for the video: a. Click to select the desired month. b. Select the date of the video. c. Select the hour. d. Select the minute Play button 3. Click the Play button to begin watching the video. Saving Video Files You can save the proprietary video files to your local hard drive from the Search menu.

  • Page 72: Converting Video Files To Avi

    Converting video files to AVI Converting proprietary .CMS video files to AVI allows you to play the video on a computer that does not have the CMS-DH software. Prerequisite • Make sure that you are in the Local Search menu (Right-click on the DVR, and click Local Search) To convert video files to .AVI: 1.

  • Page 73: Schedule Backup

    CMS-DH Central Management Software Schedule Backup You can schedule regular backup of video to your local hard drive. The schedule can be configured to back up 24 hours of video, or during a specified time only. Prerequisite • 3GB of hard drive space (backup will not function if there is less than 3GB). •...
  • Page 74 5. In the Minute drop-down menu, enter how many minutes the system should wait before recording. For example, if you enter 10 minutes, the system will backup video footage from 8:10 a.m to 9:10 a.m. 6. In the Hour drop-down menu, enter the time you wish to begin backup. For example, if you enter 5:00pm (05:00hr), the backup will start at 5:00pm, and end at 4:49am (the next day).

  • Page 75: Taking Screen Captures

    CMS-DH Central Management Software Taking Screen Captures You can capture screen shots as JPeg or Bitmap images (JPG or BMP). To take a screen capture: 1. During live view, click Capture ( Click the Print button to print the image to a printer. 2.

  • Page 76: Changing Viewing Modes

    Changing viewing modes To change the viewing modes of CMS-DH: 1. Log in to CMS-DH, and connect to a DVR. 2. Click ( )to change the viewing mode (single-channel, quad-channel, etc). Click to change viewing modes Sequencing If you monitor multiple DVRs, you can have each tab change continuously. This process is called sequencing.
  • Page 77 CMS-DH Central Management Software E-Map The E-Map feature allows you to visually map your cameras over a Jpeg image. Example Camera list From the camera list, you can drag Jpeg image of a house blueprint the camera icon over the Jpeg image Prerequisite •...

  • Page 78: E-Map Setup

    2. Click File>Background. Locate the file you wish to import, and then click Open. 3. Drag the desired cameras from the camera list, over the image. TIP: You can also drag the DVR icon and E-MAP icon over the image. Drag Tip: To rotate the camera, right-click on the...

  • Page 79: Viewing Video On E-Map

    CMS-DH Central Management Software Viewing Video on E-Map Once you have mapped your cameras on E-Map, you can view and search channels from the E-Map directly. To view live video on E-Map: • Double-click on the desired camera icon to open live view. Live channel Configuring E-Map Camera Settings To configure E-Map camera settings:...

  • Page 80: Zooming Into The E-Map

    CMS-DH Central Management Software Zooming into the E-Map • To zoom into the E-Map, click the Zoom In / Zoom Out buttons ( Zoom In/ Zoom Out Removing Camera Icon in the E-Map • Select the camera icon in the e-map, and click the Remove Item button ( Remove Item Adding Multiple E-Maps To add multiple E-Maps:...

  • Page 81: Viewing Dvr Health

    CMS-DH Central Management Software Viewing DVR Health To view the status of the DVR: 1. Select the DVR on the menu tree on the left. 2. Click the Health button ( Closing Windows To close open tabs: • Click the Close button, and select Close or Close All. Locking Windows •...

  • Page 82: Dvr Log

    CMS-DH Central Management Software DVR Log The DVR log allows you to check events that occurred in the DVR, such as hard drive malfunction, video loss, motion detection, and alarm settings. To access the DVR log: 1. Connect to the DVR that you wish to view the log from. 2.
  • Page 83 CMS-DH Central Management Software CMS-DH System Log The CMS-DH log allows you to view video events that occurred in the system (i.e motion and camera loss events). Prerequisite: • Ensure the DVR(s) are online and connected to CMS-DH. To view the system log: 1.

  • Page 84: Setting Ptz Pre-Sets

    CMS-DH Central Management Software To activate the PTZ control, click the PTZ button ( NOTE: You must select the channel that has a PTZ camera before using PTZ controls. Pan & Tilt Zoom Out Zoom In Focus In Focus Out Auto Focus Open Iris Auto Iris...
  • Page 85 CMS-DH Central Management Software System Setup To access the full system setup menu: 1. Right-click on the DVR you wish to configure. Setup 2. Click Setup from the sub-menu to access the full Setup menu. NOTE: The menu structure is identical to the menu structure on the local DVR.

  • Page 86: Configuring Post Event Action Tab

    CMS-DH Central Management Software Configuring Post Event Action Tab The Post Event Action tab allows your system to alert you when an alarm event triggers the DVR. For example, when the system detects motion from an input device, the computer speakers play a sound to alert you.
  • Page 87 CMS-DH Central Management Software • Parameter: Select the desired alert sound you want the computer to play. Click here to configure the Command and Parameter settings 5. Click Apply and then OK to save your settings. 6. Under Alarm Output, right-click the light bulb icon, and click Control. 7.

  • Page 88: Setting Message Pop-Up Notifications

    CMS-DH Central Management Software Setting Message Pop-up Notifications You can configure CMS-DH to produce message pop-up windows when an event occurs. To configure CMS-DH to produce message pop-up events: 1. Expand the menu tree under the desired DVR that you wish to configure. 2.

  • Page 89: Setting Video Pop-Up Notifications

    CMS-DH Central Management Software Result When the camera detects motion, a pop-up window appears on the bottom-right corner of the screen to alert you. Setting Video Pop-up Notifications You can configure CMS-DH to produce video pop-up windows when an event occurs. To configure CMS-DH to produce video pop-up events: 1.
  • Page 90 CMS-DH Central Management Software 3. In the Events drop-down menu, select the type of event that will trigger CMS-DH to produce a pop-up window when an event is detected. 4. In the Device drop-down menu, select the name of your DVR. 5.

  • Page 91: Running Cms-Dh On Multiple Monitors

    CMS-DH Central Management Software Running CMS-DH on Multiple Monitors CMS-DH can support a maximum of 8 monitors on a single system. Running 8 monitors is extremely resource intensive. The recommended system specifications is listed below. If your system does not meet the requirements below, you may experience slow system performance. Minimum system recommendations to run CMS-DH on multiple monitors •...

  • Page 92: Remote Viewing On The Mac

    Remote Viewing on the Mac REMOTE VIEWING ON THE MAC You can remotely connect and configure your DVR using the Safari browser in Mac OSX 10.6 or above. Prerequisites • Port (or whichever port your system is using) must be port forwarded to your router. •...
  • Page 93 Remote Viewing on the Mac Step 2 of 2: Configure and launch iDVR 1. Double-click the iDVR icon to start the program. 2. Enter the following: • IP: Enter the local IP address of the DVR or DDNS address in full (i.e. tomsmith.digimergeddns.net).

  • Page 94: Remote Viewing On The Pc

    Remote Viewing on the PC REMOTE VIEWING ON THE PC Along with the CMS-DH remote client software, you can also view your system remotely using Internet Explorer (version 7 or later recommended). Remote viewing through Internet Explorer allows for viewing from up to three simultaneous connections. NOTE: Remote viewing is only compatible with Internet Explorer.
  • Page 95 Remote Viewing on the PC 5. Click the warning bar and select Install This Add-on for All Users on This Computer. 6. Click Install to continue. 7. Live viewing starts after the software installs. NOTE: The interface and functionality is identical to the local menu.

  • Page 96: Mobile Connectivity

    The DH100 Series is compatible with the iPhone/iPad, Blackberry, and Android Devices. iPhone /iPad Digi iMobile DH100 is an iPhone/ iPad app that allows you to remotely view your DH100 series DVR. Compatible Devices • iPhone 3GS, iPhone 4, iPod Touch (3rd and 4th generation), iPad.

  • Page 97: Configuring Digi Imobile Dh100

    Mobile Connectivity Configuring Digi iMobile DH100 Once you have installed the application, enter your DVR‘s information to connect remotely. Step 1 of 2: Enter your DVR information To enter your DVR information into Digi iMobile DH100: 1. Tap the ( ) button.

  • Page 98: Step 2 Of 2: Connect To Your Dvr

    Mobile Connectivity Step 2 of 2: Connect to your DVR To connect to your DVR: 1. Tap the name of the DVR you wish to connect to. NOTE: To erase an account, swipe your finger across the name of the DVR you wish to delete. Next, tap the Delete button.

  • Page 99: Controlling Ptz Cameras

    Mobile Connectivity Controlling PTZ Cameras To control connected PTZ cameras: 1. Select the channel that has the PTZ camera connected. 2. Tap the PTZ button ( Drag your finger to pan and tilt camera Focus Open iris Exit Set Preset Lock screen Go to Preset orientation...

  • Page 100: Configuring The Relay Menu

    Mobile Connectivity Configuring the Relay Menu To open the alarm relay menu: 1. Tap the relay button ( Trigger button Select relay duration 2. Select the relay duration, and tap Trigger to activate the relay. Configuring Presets The PTZ preset menu allows you to store and go to PTZ presets. To set a preset: 1.

  • Page 101: Android-Based Devices

    Compatible Devices • Android OS (2.1 and above, touch screen models only). • Digimerge DH100 Series DVR. Prerequisites • Port (or whichever port your system is using) must be port forwarded to your router.

  • Page 102: Configuring Digi Imobile Dh100

    Mobile Connectivity Configuring Digi iMobile DH100 Step 1 of 2: Enter your DVR Information To configure Digi iMobile DH100: 1. Tap New. 2. Enter the following: • DVR: Enter the desired DVR name. • Address: Enter your DDNS address (i.e. tomsmith.digimerge.net). •...

  • Page 103: Digi Imobile Dh100 Features And Functions

    Mobile Connectivity Digi iMobile DH100 Features and Functions Tap to change video streaming Tap to open login window method (h.264 recommended) Tap to change to quad view Tap to change channels...

  • Page 104: Blackberry

    NOTE: Compatible Devices • Blackberry 9000, 9700, 9800. • Blackberry Desktop Manager 4.6 and above. • Digimerge DH100 Series DVR. Prerequisites • Port (or whichever port your system is using) must be port forwarded to your router. • You must create a DDNS account, and have the DDNS settings configured in your DVR.
  • Page 105 Mobile Connectivity Enabling APN (Access Point Name) In order for the app to run, you must enable APN (Access Point Name) on your Blackberry. Contact your service provider for your Blackberry’s APN name. To enable APN: 1. Press the Menu button ( 2.

  • Page 106: Step 1 Of 3: Install The .Alx File To Your Blackberry

    Mobile Connectivity Step 1 of 3: Install the .alx file to your Blackberry To install Connection h.264 to your Blackberry: 1. Go to www.digimerge.com, and go to the DH100’s product page. Download the Blackberry remote app. 2. Extract the zip files to a folder. The zip file contains two files, one ending in .alx and one in .cod.

  • Page 107: Step 3 Of 3: Log In To Your Dvr

    Mobile Connectivity 3. Enter the following: • NAME: Enter the desired DVR name. • IP: Enter the DVR’s local IP address or DDNS address (i.e. tomsmith.digimergeddns.net). • PORT: Enter the DVR’s port number (by default, port 80). • ACCOUNT: Enter your DVR’s user name (by default, admin). •...

  • Page 108: Functions And Features

    Mobile Connectivity Functions and Features Changing Channels 1. During live view, press the Menu button ( ) to open the sub-menu. 2. Select Single, then select the desired channel. Viewing in Full Screen 1. During live view, press the Menu button ( ) to open the sub-menu.

  • Page 109: Appendix A: System Specifications

    Appendix A: System Specifications APPENDIX A: SYSTEM SPECIFICATIONS Description Specification Video IN / Loop Out 4ch: 4 input, 8ch: 8 input, 16ch: 16 input Video Display 4ch: 1,4 Split, 8ch: 1,4,8 Split, 16ch: 1,4,9,13,16 Split Monitor Out 1 ch Spot Out Audio In/Out 1 In/1 Out Video Compression...

  • Page 110: Appendix B: Setting Up Remote Viewing

    Appendix B: Setting up Remote Viewing APPENDIX B: SETTING UP REMOTE VIEWING Setting up the Remote Viewing Feature requires several steps. Networking skills are required to correctly configure the remote viewing functions. What Do I Need? • DVR System. • A PC with the installed CMS-DH software. •...

  • Page 111: How Do I Find My Ip And Mac Addresses

    Appendix B: Setting up Remote Viewing How Do I Find My IP and MAC addresses? The IP and MAC address of your system are necessary for DDNS setup. DDNS allows you to view and control your system from a remote location. IP address &...

  • Page 112: How Do I Enable Port Forwarding

    Appendix B: Setting up Remote Viewing How Do I Enable Port Forwarding? You need to enable port forwarding on your router to allow for external communications with your system for the following port: • 80 Computers, DVRs, and other devices inside your network can only communicate directly with each other within the internal network.

  • Page 113: Appendix C: Digimerge Auto Port Forwarding Wizard

    Appendix C: Digimerge Auto Port Forwarding Wizard APPENDIX C: DIGIMERGE AUTO PORT FORWARDING WIZARD The Digimerge Auto Port Forwarding Wizard is an exclusive software that easily automates router port forwarding. Before setting up a DDNS account, it is recommended to run the Auto Port Forwarding Wizard to port forward the required ports.

  • Page 114: Obtaining Your Router Model Number And Version

    Appendix C: Digimerge Auto Port Forwarding Wizard 5. Click the Next button and then click Finish to complete the software installation. Finish button 6. Double-click the Digimerge Auto Port Forwarding shortcut ( )from your desktop to start the program. Obtaining Your Router Model Number and Version On most routers, the model and version number can be found underneath the router, printed on a sticker.

  • Page 115: Configuration

    Appendix C: Digimerge Auto Port Forwarding Wizard Configuration You must have the following before you configure the software: 1. Your router’s model number and version number 2. Your router’s user name and password 3. Your Digimerge device’s IP address 4. Your Digimerge device’s port numbers that require port forwarding Initial Startup: Select Language 1.

  • Page 116: Step 2: Enter Your Router Settings

    Appendix C: Digimerge Auto Port Forwarding Wizard Step 2: Enter your Router Settings 1. Under the Router drop-down list, select the model of your router. • Click the Search button ( ) to enter the name of your router model. NOTE: Click the Auto Detect button ( )if you have a Linksys or Netgear router (works with most Linksys or Netgear models).

  • Page 117: Step 3: Update The Router Settings

    Appendix C: Digimerge Auto Port Forwarding Wizard Step 3: Update the Router Settings 1. Click the Update Router button. • You will see your router window open. The Auto Port Forwarding Wizard automatically populates your router with the relevant information. This will take a few moments. Update Router button 2.

  • Page 118: Scenario A: Router/Modem Combination + Router

    Appendix C: Digimerge Auto Port Forwarding Wizard • The "Possible 1st Router" refers to the router directly connected to your system. This is the router that requires the port forward information. • The "Possible 2nd Router" refers to the router immediate to the internet connection. This is the router that requires you to configure a DMZ host connection.

  • Page 119: Example

    Appendix C: Digimerge Auto Port Forwarding Wizard Configuring a DMZ host connection Example • Connect to "Router 1" on your network (referred DMZ stands for Demilitarized Zone. Enabling a DMZ to as "Possible 1st Router" in the Auto Port IP on your router enables one of the routers to pass Forwarding Wizard).

  • Page 120: Appendix D: Setting Up Ddns Service

    Appendix D: Setting Up DDNS Service APPENDIX D: SETTING UP DDNS SERVICE Digimerge offers a free DDNS service for use with your DVR. A DDNS account allows you to set up a web site address that points back to your local network. The following outlines how to set up your free DDNS account.

  • Page 121: How Do I Enable Ddns On My System

    Appendix D: Setting Up DDNS Service You will need this information for remote access to your system. Record your information below: Username: Domain name*: Password: * Only the first part of the Domain Name is required for setup on the system. For tomsmith.digimerge.net example, if the full domain name is , you only need to enter...

  • Page 122: Appendix E: Connecting Ptz Cameras

    Appendix E: Connecting PTZ Cameras APPENDIX E: CONNECTING PTZ CAMERAS You can connect RS-422/485 PTZ cameras (not included) to the PTZ Control Block on the rear panel of the system. 8-channel model shown Connect to T+ and T- PTZ CAMERA (not included) Connecting a PTZ camera (not included) To install a PTZ Camera:...

  • Page 123: Appendix F: Connecting An External Or Spot Out Monitor

    Appendix F: Connecting An External or Spot Out Monitor APPENDIX F: CONNECTING AN EXTERNAL OR SPOT OUT MONITOR Use the Video OUT port (BNC) on the rear panel of the system to connect an external monitor or spot out monitor (4/8-channel models only). An external monitor displays the exact on-screen display of the system.

  • Page 124: Appendix G: Touch Screen Monitor Setup

    The USB cable must be connected to the monitor’s USB port  and the DVR’s USB port to enable the touch screen function. The DH100 Series DVRs can be controlled with a touch screen monitor (not included). Touch screen monitors must be Windows 7® Touch compatible to work with the system.

  • Page 125: Step 2 Of 3: Power On The Monitor

    Appendix G: Touch Screen Monitor Setup Step 2 of 3: Power on the Monitor Step 3 of 3: Test the Touch Screen Functions Before you start: 1. Make sure your monitor is turned on. 2. Power on your DVR. 3. Wait for the DVR to boot into the main viewing mode. Access Quick Menu •...

  • Page 126: Appendix H: Connecting Motion / Alarm Devices

    Appendix H: Connecting Motion / Alarm Devices APPENDIX H: CONNECTING MOTION / ALARM DEVICES You can enable motion detection and alarm control from the Main Menu. You can also connect additional motion sensor devices to the system (i.e. motion sensors, door/window sensors). Use a motion detector or sensor to send a signal to the system to begin camera viewing and recording on the matching camera channel (when enabled in the Menu).

  • Page 127: Appendix I: Full Connectivity Diagram

    Appendix I: Full Connectivity Diagram APPENDIX I: FULL CONNECTIVITY DIAGRAM The following diagram outlines a general set of connections available with the DVR. VGA MONITOR (Not Included) AUDIO CAPABLE (Not Included) PTZ CAMERA CAMERA BNC CAMERAS* (Not Included) (Not Included) (Not Included) POWER LINE OUT/AMPLIFIED...

  • Page 128: Appendix J: Replacing The Hard Drive

    Appendix J: Replacing the Hard Drive APPENDIX J: REPLACING THE HARD DRIVE The system comes with a pre-installed 3.5" SATA hard drive. You can install up to one 1.5TB hard drive. NOTE: Make sure that the system is and the power cable has been disconnected before changing the hard drive.
  • Page 129 Appendix J: Replacing the Hard Drive 3. Carefully slide the cover away from the front panel and lift away from the housing. NOTE: Make sure the cover is clear of all ports and connectors on the rear panel. Slide cover 4.

  • Page 130: Replacing The Hard Drive

    Appendix J: Replacing the Hard Drive Replacing the Hard Drive To replace the hard disk: 1. Place the new hard drive in the housing. Carefully flip the DVR over, with your hand clasping the hard drive. Secure the hard drive with the 4 silver screws from the bottom of the DVR. DVR Front 2.

  • Page 131: Formatting The Hard Drive

    Appendix J: Replacing the Hard Drive Formatting the Hard Drive After installing a new hard drive, you must format it before the system can recognize it. all data This step cannot : Formatting the HDD erases on the hard disk. ATTENTION be undone .

  • Page 132: Appendix K: Using Listen-In Audio

    Appendix K: Using Listen-in Audio APPENDIX K: USING LISTEN-IN AUDIO Listen-in audio allows you to listen to, and record live audio on the system. DVR* LINE OUT / AMPLIFIED SPEAKERS AUDIO CAPABLE CAMERAS (not included) (not included) *8-channel model shown. To enable listen-in audio: 1.

  • Page 133: Troubleshooting

    Troubleshooting TROUBLESHOOTING When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling Digimerge Technical Support: Error Possible Causes Solutions • DVR is not receiving •...

  • Page 134: Troubleshooting (Cont'd.)

    Troubleshooting Troubleshooting (cont’d.) Error Possible Causes Solutions • There is no picture • Camera cables are loose or • Check the camera video cable and connections on selected channels have become disconnected • Disconnect and reconnect the cable at the DVR / camera picture is and at the Camera not being displayed...

  • Page 135: Need Help

    Right for Business Need Help? Need Help? Please make sure to visit our website www.digimerge.com to receive product updates and information. 3 Easy Ways To Contact Us Online: Pro duct s up p o r t is ava i l ab l e 24/ 7 in c lu d in g pro duct i nfor m ati o n , u s e r man u a ls , q u ic k start up gui de s a n d FAQ ’s at w w w.d i gim e rge .co m...
  • Page 136 NOTE: Products are subject to continuous improvement. DIGIMERGE Technologies Inc. and its subsidiaries reserve the right to modify product design, specifications and prices, without notice and without incurring any obligation. Software and firmware are subject to updates from time to time.
  • Page 137 Schenker Logistics 2363 E. Perry Road Suite 171, Dock Door 44 Plainfield, IN 46168 In Canada: Digimerge Technologies Inc., Attention: Repair Department, 250 Royal Crest Court, Markham, Ontario, Canada, L3R 3S1 Out of warranty service: Please visit our web site (www.digimerge.com) for the name and location of the Digimerge authorized service centers.
  • Page 140 IT’S ALL ON THE WEB! Tout est sur le Web! ¡Todo está en la Web! Product Information Quick Start Guides Software Upgrades Information sur le produit Guides de démarrage rapide Mises à jour du logiciel Información acerca del producto Guías de arranque rápido Actualizaciones del programa User Manuals Specification Sheets...

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