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Summary of Contents for Digimerge DHU504
- Page 1 DHU500 SERIES MPEG4 NETWORKABLE DVR Model: DHU500 Series DHU504/DHU508/DHU516 Installation / User Manual English Version 1.0 © Copyright 2006 Digimerge Technologies Inc.
- Page 2 Thank you for purchasing the DHU500 Series DVR. Digimerge is committed to providing our customers with a high quality, reliable security product. The DHU500 Series line of Pentaplex Network DVR’s offer a full-featured Networkable video recording solution. Record in Real Time with 120 fps recording capability.
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Page 3: Important Safeguards
Important Safeguards Important Safeguards In addition to the careful attention devoted to quality standards in the manufacture process of your video product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment. - Page 4 Important Safeguards Service 13. Servicing - Do not attempt to service this video 19. Cleaning - Unplug the video product from the wall equipment yourself as opening or removing covers outlet before cleaning. Do not use liquid cleaners or may expose you to dangerous voltage or other aerosol cleaners.
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Page 5: General Precautions
4. Keep enough space around the unit for ventilation. Slots and openings in the storage cabinet should not be blocked 5. During lightning storms, or when the unit is not used for a long time, disconnect the power supply, antenna, and cables to protect the unit from electrical surge DIGIMERGE TECHNOLOGIES INC. http://www.digimerge.com... - Page 6 DHU500 Series DVR Features DHU500 Series DVR Features Technology • Embedded LINUX OS • Total maximum recording rate 120 fps • High-resolution & high-quality MPEG-4 algorithm • Uses Watermarking & scrambling technologies • Strong protection recorded data • MPEG-4: 1 ~ 2 Kbytes per image with resolution 360x240 •...
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Page 7: Table Of Contents
Table of Contents Table of Contents Getting Started ..................9 DHU500 Series - Front ..............10-11 DHU500 Series - Back ............... 12-13 Remote Control ..................14 Starting the DVR - Self Test Screens ............. 15 Starting the DVR - QUAD Display ............15 Powering Off the DVR/Stopping Recording .......... - Page 8 Table of Contents USB - Updating the DVR Firmware ............44 Compatible USB Devices ......................44 Network Connectivity ................45 DVR Network Settings ................46 Finding Your External IP Address ..................... 46 Router Port Forwarding ................47 Setting Up Your DDNS Account ............. 48 Setting up DDNS on the DVR ..............
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Page 9: Getting Started
Getting Started Getting Started The DHU500 Series comes with the following components: DHU500 SERIES DVR REMOTE CONTROL POWER CABLE CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM, INCLUDING ALL COMPONENTS SHOWN ABOVE. -
Page 10: Dhu500 Series - Front
DHU500 Series - Front DHU500 Series - Front 3 4 5 6 1. POWER - Turns the DVR unit ON/OFF. 2. CDRW DRIVE - Drive bay for CD-RW Drive 3. STOP / EJECT - Stops the playback of a previously recorded event / Ejects the CDRW Drive. 4. - Page 11 DHU500 Series - Front 12. SCREEN SELECT / MENU NAVIGATION - Performs a dual purpose: • Changes the Camera view to Single, 4 Camera, 9 Camera or 16 Camera views. • Use the buttons to navigate through the MENU options (in MENU mode).
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Page 12: Dhu500 Series - Back
DHU500 Series - Back DHU500 Series - Back 1. BNC VIDEO INPUTS - Video inputs for direct connection to Cameras or for looping input to a DVR. The number of ports will vary based on the DVR model (4 Channel, 8 Channel or 16 Channel). -
Page 13: Dhu500 Series - Back
DHU500 Series - Back 7. AUDIO OUT - Connect the Audio OUT to the AUDIO IN on an DVR or Monitor. 8. RS232 PORT - Connection for an RS-232 Device. * Not available on 4-Channel DVR Model. 9. ETHERNET PORT - Connects the DVR to a router for connection to the internet. Refer to the Instructions on Page 51 for Remote Connection. -
Page 14: Remote Control
Remote Control Remote Control Listed below is a quick reference for the Remote Control. For details on specific features, refer to the DHU500 Series - Front Panel features on Pages 10-11 REC - Starts/Stops POWER BUTTON - Manual Recording Turns the DVR ON PTZ - Accesses the Pan/Tilt/Zoom Setup menu... -
Page 15: Starting The Dvr - Self Test Screens
Starting the DVR - Self Test Screens Starting the DVR - Self Test Screens Once the DVR has been connected and powered on, the following self-test screens will appear: LOADING PROGRAMS ..CHECKING HDD INTEGRITY ..INITIALIZING DEVICES ... NOTE: If a new HARD DRIVE is detected by the system, the DVR will automatically FORMAT the new drive. -
Page 16: Main Menu Control
Main Menu Control Main Menu Control • Enter the MENU screen by pressing the MENU button. The System Password may be required, based on system settings. • Scroll through the 5 Main options by pressing the buttons. • To enter a sub-menu, navigate to the option and press the SEL button. •... -
Page 17: Main Menu Tree
Main Menu Tree Main Menu Tree Main Menu Display Set Monitor Adjustment (4 CH Only) Camera Covert Camera Name OSD ON/OFF Set Display Sequence (8/16 CH Only) Event Clear Recording Set Global Parameter Normal Recording Alarm Recording Motion Recording Schedule Recording Recording ON/OFF System Set Basic... -
Page 18: Display Set
Display Set Display Set This submenu allows you to change the DISPLAY options for the DVR unit and any connected cameras. Selecting options on this Menu will access additional settings and options. Display Set Menu Tree Display Set Monitor Adjustment Left Key = Move Left Right Key = Move Right (4 CH Only) -
Page 19: Camera Covert
Display Set Display Set Monitor Set (4 CH only) Allows the attached monitor horizontal and vertical positioning to be adjusted. Use the arrows to adjust the screen left/right and up/down. Press the SEL button to Save and Exit. Camera Covert Page: Camera 1: Camera Covert... -
Page 20: Osd On/Off Covert
Display Set OSD ON/OFF Covert OSD ON/OFF OSD: Turns the information display/camera Save & Exit names, hard drive usage, date and time) ON/OFF. 1. OSD: Turns the ON SCREEN DISPLAY to ON/OFF. To change the setting, press the ←→ buttons to highlight, and press the buttons to switch between ON/OFF. -
Page 21: Event Clear
Display Set Set Display Sequence 1. FULL DISPLAY SEQUENCE: Set the length of time each camera is displayed in cycling Full Screen Display mode: • PAGE: Displays up to 8 camera configurations per page (second page only available for 16 camera setups). -
Page 22: Recording Set
Recording Set Recording Set This submenu allows you to change the RECORDING options for the DVR unit. Selecting options on this Menu will access additional settings and options. Recording Set Menu Tree Recording Set (Enter Password) Global Parameter Audio 1 Rec: Audio 2 Rec: Audio 3 Rec: Audio 4 Rec:... - Page 23 Recording Set Schedule Recording FPS/ QUALITY HIGH Setup Schedule Schedule Setup Details Save & Exit Alarm Rec: Recording ON/OFF Motion Rec: Schedule Rec: Save & Exit...
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Page 24: Global Parameters
Recording Set Recording Set Global Parameters Global Parameter Audio 1 Rec: Audio 2 Rec: Settings for General Parameters. Audio 3 Rec: Audio 4 Rec: Repeat Rec: Watermark Emb Rec Res 720 x 480 Save & Exit 1. AUDIO # REC: Turns Audio recording ON/OFF. press the buttons to highlight, and ←→... -
Page 25: Alarm Recording
Recording Set Alarm Recording Sensor 1 Input: None Sensor 2 Input: None Alarm Settings for the DVR. Sensor 3 Input: Sensor 4 Input: Alarm Out: Save & Exit FPS/ QUALITY Alarm Recording HIGH Alarm 1: Alarm 2: Alarm 3: PostAlarm: 150 sec. Alarm 4: Setup Alarm Setup Sensor... -
Page 26: Motion Recording
Recording Set 3. SETUP ALARM: Configuration Page: 1: Alarm 1: sub-menus for Alarm and Sensors. Alarm 2: CH1: Press the buttons to CH2: Alarm 3: highlight, and press the SEL button CH3: Alarm 4: to access the Alarm Submenu. Use to choose the CH4: Setup Sensor... - Page 27 Recording Set Motion Recording 1. CH1 - CH4: Lists all available cameras for configuration. Press the buttons to highlight, ←→ and press the buttons to select the FPS or Quality for each CH. Use the and buttons to change the settings, and press SEL to accept the changes: •...
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Page 28: Schedule Recording
Recording Set Schedule Recording Setup and configurations for Scheduled events. Schedule Recording FPS/ QUALITY HIGH Setup Schedule Schedule Setup Details Save & Exit NOTE: The number of cameras, alarms and sensors displayed on submenus will change based on the Model of DVR: 4, 8 or 16 Cameras are available. 1. -
Page 29: Recording On/Off
Recording Set Recording ON/OFF Controls the Recording for Event Types. Alarm Rec: Recording ON/OFF Motion Rec: Schedule Rec: Save & Exit ALARM RECORDING: Turns Alarm Recording ON/OFF. Press the buttons to highlight, ←→ and press the buttons to switch between ON and OFF. MOTION RECORDING: Turns Motion Recording ON/OFF. -
Page 30: System Set
System Set System Set This submenu allows you to change the SYSTEM options for the DVR unit. Selecting options on this Menu will access additional settings and options. Recording Set Menu Tree System Set Basic Language English Initialization Date Format MM-DD-YYYY Date/Time 01-15-2006... -
Page 31: Basic
System Set System Set Basic Basic Language English Initialization Settings for General Parameters. Date Format MM-DD-YYYY Date/Time 01-15-2006 Information Save & Exit 1. LANGUAGE: Displays the current default language on the DVR (English). This option cannot be changed. 2. INITIALIZATION: Resets all settings to Factory Default. To change the setting, press the buttons to highlight, and press the SEL button. -
Page 32: Disk Format
System Set Disk Format Displays Hard Drive information. Disk Format Internal HDD External HDD Execute Format 1. INTERNAL HDD: Allows the user to format the HDD. Use the to change this option to YES or NO. To format the Drive, set this option to YES and select the EXECUTE FORMAT option. 2. -
Page 33: Client Account
Program Update Allows the user to update the DVR firmware by downloading the most current application from the Digimerge website, and using a Memory Stick. Download the most current program from the http://www.digimerge.com website, and copy it to a Memory Stick. Connect the Memory Stick to the USB 2.0 Port on the front panel of the DVR. -
Page 34: Ptz Menu
System Set PTZ Menu Pan / Tilt / Zoom control (for Pelco D or Pelco P Model Cameras only) PTZ (enter Password) Pan/Tilt/Zoom Focus Setup Save & Exit 1. PAN / TILT / ZOOM: Accesses the PTZ Control for a camera. -
Page 35: Network Set
DVR to set the Domain Save & Exit Name (i.e. To enter the Domain Name DHU504.digimerge.net, just enter DHU504) • USER NAME: Press the buttons to highlight, and press the button to set to enter setup. -
Page 36: Ip Set
Network Set IP Set The options in the IP Set menu control the local network setup for the Unit. See 45 for additional network setup instructions. • DHCP: Press the buttons to highlight, ←→ and press the buttons to set to NO/YES. DHCP: Set this option to YES to allow the unit to get IP Address:... -
Page 37: Event Notification
Event Notification Event Notification This submenu allows you to change the NETWORK options for the DVR unit. The options will change based on the DYNAMIC IP being set to NO or YES. Event Notification Menu Tree Event Notification Email Registration User 1: User 2: User 3:... -
Page 38: Email Registration
Event Notification Event Notification Email Registration Configuration settings for automatic emailing of events. Email Registration User 1: User 2: User 3: Sender Mail ID Sender Domain Send Test Email Save & Exit 1. USER 1 - USER 3: Setup of up to 3 email accounts to receive event emails. Press the buttons to highlight, and press the SEL key to enter the configuration. -
Page 39: Notification Out
Event Notification Notification Out Configuration settings for Notifications. Email Video Loss Notification Out Beep Alarm Alarm Out Motion 5 Sec. Duration Power Loss Save & Exit 1. EMAIL: Specifies an event type to be sent as an automatically generated email. Press the buttons to highlight, and press the SEL key to enter the Email submenu: •... -
Page 40: Event Search Function
Event Search Function Event Search Function The Event Search function is used to locate previously recorded events (Motion, Sensor or Manual Event recording), and to view a list of logged system events. Press the SEARCH button located on the front panel of the DVR to access the Event Search Menu. -
Page 41: Date / Time Search
Event Search Function Date / Time Search Search and play previously recorded events by Date, Time and Event type. Date/Time Search Event: Internal HDD: 01-01-2006 01:01:01 Date: PLAY 1. EVENT: Select an event type - Alarm, Motion or All. Press the buttons to highlight, and press buttons to select an event type. -
Page 42: Backup Menu
Event Search Function Backup Menu A USB Memory Stick can be connected to the front panel of the DVR, and is used as a backup device or to upgrade the Firmware on the DVR. Backup to USB / CDRW 1. Insert the USB Memory Stick into the DVR or place a CD is placed in the CDRW Drive, then choose the Backup Menu from the Search Function. -
Page 43: Log View
Event Search Function Log View Displays all logged system events. LOG LIST (1/#) 01-01-2006 01:01:01 Power Fail 01-01-2006 02:02:02 Power On 01-01-2006 03:03:03 Video Loss 01-01-2006 04:04:04 Power Off 01-01-2006 05:05:05 Record Start 01-01-2006 05:05:06 Record Stop 01-01-2006 05:05:06 Record Error 01-01-2006 06:06:06 Motion CH3 Navigate through events using the buttons to highlight, and press the SEL key on the... -
Page 44: Usb - Updating The Dvr Firmware
Occasionally, updates to the DVR firmware become available on our website. These updates can be installed on your DVR unit using the USB Memory Stick. 1. Download the most current program from the http://www.digimerge.com website, and copy it to a Memory Stick. Compatibility has been successfully tested with the Lexar Jumpdrive 128/ 256 MB, Sandisk Mini Cruzer 128 MB and Cruzer Micro 256MB. -
Page 45: Network Connectivity
2. Enable PORT FORWARDING on your Router. Refer instructions on Page 47 for details. INTERNET 3. Set up a web account at http:// DDNS.digimerge.net. Refer to Pages 48-49 setup ROUTER configuration instructions. (Not Included) 4. Access the DVR Software with... -
Page 46: Dvr Network Settings
DVR Network Settings DVR Network Settings Network Related settings for the DVR unit are set through the Menu options. See Page 36 for IP Set Menu options. 1. Press the Menu button on the front panel of the DVR. Select the Network Set option, and select DHCP: the IP Set option. -
Page 47: Router Port Forwarding
IP address:port number (i.e Router External IP 216.13.154.34:2000 to DVR Internal IP 192.168.0.3:2000). The instructions found online in the Router Configuration Guide will assist you in the port forwarding configurations for a selection of different router models.Visit our website at http:// www.digimerge.com for more details... -
Page 48: Setting Up Your Ddns Account
Setting Up Your DDNS Account Digimerge offers a free DDNS server for use with your System. A DDNS account allows you to set up a web site address that points back to your Local Network. The following outlines how to set up your free DNS account. - Page 49 Setting Up Your DDNS Account 4. Complete the System Information fields as follows: PRODUCT LICENSE SECTION: • Product Code: Select your product model from the Product Code drop down menu • <Product Code> - <MAC Address>: Locate the MAC address of your System by pressing the Info button on the Remote (or from the menu).
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Page 50: Setting Up Ddns On The Dvr
NOTE: When you configure your DDNS information, only the first part of the address needs to be input (i.e. dhu504.digimerge.net - for the Domain Name entry, only enter dhu504). • Select the DDNS Status Check to confirm that the DDNS Service can be reached. An error message will be displayed if a connection cannot be reached. -
Page 51: Accessing The Dvr Locally / Remotely With A Pc
Remote: Use either the external IP address or the DDNS name: • http://216.15.59.221 • http://tomsmith.digimerge.net If you are using a different Web server port number, you will need to add this to the end of the address (i.e. using port 2005): •... -
Page 52: Internet Explorer Settings - Allowing Pop-Ups
Accessing the DVR Locally / Remotely with a PC Internet Explorer Settings - Allowing Pop-Ups The Web based client software requires the use of Pop-Ups in Internet Explorer. Once the address has been entered into the Address bar, an alert may appear indicating that a Pop-Up window has been blocked: 1. -
Page 53: Web Client Software
Web Client Software Web Client Software Minimum System Requirements: The minimum requirements are the same for the 4, 8 and 16 channel models. • Operating System: Windows XP Home or Professional • CPU: Pentium 4 1.7GHZ or equivalent • Memory: 512 MB or greater •... -
Page 54: Web Client - Main Window
Web Client - Main Window Web Client - Main Window NOTE: Third party Internet Explorer toolbars (such as Google or Yahoo toolbars) may interfere with screen display. Please disable or uninstall these toolbars prior to use. 1. Channels Window - Displays Active Cameras. Inactive cameras or unavailable channels will be displayed in blue. -
Page 55: Channels Window
Channels Window Channels Window Displays all Active Cameras. Inactive cameras or unavailable channels will be displayed in blue. An individual camera can be loaded into full screen mode by double clicking on a selected channel. NOTE: Windows can be dragged-and-dropped anywhere within the Multi-view screen mode. -
Page 56: Remote/Local Controls
Remote/Local Controls Remote/Local Controls System 1. Playback Buttons - Controls the recording and playback of cameras at the Remote DVR. All recording takes place on the DVR, and playback is retrieved from the DVR to the local PC. 2. Recording - Pressing the REC Button starts recording on the remote DVR, and pressing the REC button a second time stops the recording. -
Page 57: Remote/Local Controls
Remote/Local Controls Remote/Local Controls Local 1. Playback Buttons - Controls the recording and playback of Remote cameras to the Local PC. All recording and playback takes place on the PC. 2. Recording - Pressing the REC Button starts recording from the remote DVR to the local PC. 3. -
Page 58: Save Controls
Save Controls Save Controls Saves images and recordings to the local PC. Download Save View Saved Images 1. Download - Retrieves previously recorded data from the DVR Hard Drive, and makes a local PC copy. After the Download button has been selected, a Start / End Time selection window appears to select a date and time range for download. -
Page 59: Live
Live Live Indicates whether the currently displayed images are Live or previously recorded. Disconnect Clicking on the QUIT button will exit the Web Client Software. A prompt will appear to provide the password, and a confirmation window will appear. Clicking YES will exit the software. -
Page 60: Display Options
Display Options Display Options Changes the view of the currently displayed cameras (Full, 4, 8, 9 or 16 Camera Display). Connect Button Reconnects to the DVR (if the connection is lost). Clicking on the Connect button will open the Login screen to enter the Username and Password. Setup Controls features for the Remote DVR or Local PC 1. - Page 61 Setup 1. Display Set • Camera Definition - Assign names to all detected Cameras • Full Display Sequence Submenu - Configures the display sequence for all available cameras. Any camera set to Bypass will not be displayed in DVR Sequencing mode. •...
- Page 62 Setup 2. Recording Set The Recording Set option controls 3 subgroups - Basic Configuration, Recording Group and Recording ON/OFF. • Basic Configuration - Controls some of the basic functions of the DVR: Audio Recording: Turns the recording for audio channels ON or OFF. Repeat Recording: Sets recording repeat to ON or OFF (i.e.
- Page 63 Setup Alarm Page: Configures the number of FPS (Frames per Second) and sets the Recording Quality for all available Cameras. The Alarm Duration (in seconds) can also be set to a maximum of 150 Seconds. Use the SET Menu Button to turn Alarm Recording ON or OFF for each available camera.
- Page 64 Setup Schedule Page: Configures the number of FPS (Frames per Second) and sets the Recording Quality for all available Cameras Use the SET Menu Button to set up the Motion Detection Area for each available camera. • Recording ON/OFF - Sets Recording for Alarm, Motion and Schedule to ON or OFF.
- Page 65 Setup 3. System Set The System Set controls some of the general functionality of the remote DVR: • User Accounts - Add up to 5 user accounts for remote access to the DVR unit. • PTZ Camera Model Setup - Configuration for PTZ enabled cameras. •...
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Page 66: Local Setup
Setup 4. Event Set The Event Set controls event related reporting and alerts: • Email Registration - Add email addresses for automatic event alerts. • Email Report - Configuration for Alert Reporting to email by Day, Time, and when the email should be sent (i.e. -
Page 67: Firmware Upgrade
Firmware Upgrade The firmware on the remote DVR unit can be updated through the web client. 1. Download the most recent firmware from the Digimerge website, and place the downloaded file in the C:\DGClient\Upgrade folder on the PC 2. Select the Firmware Upgrade option from the Setup Menu. IF the new firmware is detected, an Upgrade dialogue box will appear. -
Page 68: Troubleshooting
Troubleshooting Troubleshooting When a malfunction occurs, it may not be serious and can be easily corrected. The following describes the most common problems and solutions. Please refer to the following before calling your DVR dealer Problem: DVR Unit is not receiving power, or is not powering up Check: •... - Page 69 Troubleshooting Problem: The message “Can't display page is shown when failing to connect to DVR (when inputting the IP Address or Domain Name in the Internet Explorer). Check: • Check the network connection • Try connecting the DVR to a different port on the Router •...
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Page 70: Dvr Specifications - Appendix #1
DVR Specifications - Appendix #1 DVR Specifications - Appendix #1... -
Page 71: Connecting Motion / Alarm Device - Appendix #2
Connecting Motion / Alarm Device - Appendix #2 Connecting Motion / Alarm Device - Appendix #2 Motion detection and Alarm controls are enabled through the Menu system on the DVR. Additional motion sensor devices can be connected to the system (Motion Sensors, Door/ Window Sensors). - Page 72 It’s all on the web Product Information Specification Sheets User Manuals Software Upgrades Quick Start Guides Firmware Upgrades VISIT www.digimerge.com www.digimerge.com Digimerge Technologies Inc.