ScoutGuard SG-660 User Manual page 26

7: Short video clips—not recording to the length set
a. Check to make sure that the SD card is not full.
b. Make sure that the camera has good batteries in it. Near the end of the battery life, the
camera may choose to record shorter video clips to conserve power.
8: Under the circumstance of IR LED on, why the pictures or videos are occurred colors
and black & white sometimes?
a. This phenomenon will happen if photography at indoor, or at dusk time of outdoor. Due to
the camera is automatically senses the brightness of the light, and different brightness depends
on different light intensity and angle of view, we can't feel the difference by our own eye, but
the camera is so sensitive, they could catch the difference, so it respond by colors or black &
white sometimes.
b. You just move a little angle of camera aiming, the result will be different.
c. The light intensity of this camera has been set and developed per Infrared sensitivity outdoor
standard.
d. Didn't recommend to turn on the IR LED at indoor, daytime, but it must turn on the IR LED
at night.
Q: SG-660 Series date/time Stamp not appearing on images
A: Make sure that the "Time Stamp" setting is set to "On" in the Menu.
Q: Photos Do Not Capture Subject of Interest
A:
1: Check the "Sensor Level" (PIR sensitivity) parameter setting. For warm environmental
conditions, set the Sensor Level to "High" and for cold weather use, set the sensor for "Low".
2: Try to set your camera up in an area where there is not a heat source in the camera's line of
sight.
3: In some cases, setting the camera near water will make the camera take images with no
subject in them. Try aiming the camera over ground.
4: Try to avoid setting the camera up on small trees that are prone to being moved by strong
winds.
5: Remove any limbs which are right in front of the camera lens.
Q: PIR Sensor LED Flashes/Doesn't Flash
A: Under working status, the LED will not flash or flash at a short time, aim to keep the
camera hidden. Then it can't be found by people or animals.
Q: SG-660 Series won't retain settings
A: 1. Make sure that you have saved the changes that you make during the menu setup of the
camera.
2. If you don't select and save these settings, the camera will revert back to the default
settings.
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