Warranty Return Procedure - Go Power GP-SW3000 Owner's Manual

Go Power! GP-SW3000, GP-SW2000, GP-SW1000and GP-SW600
• Failure that is in any way attributable to the improper use, storage, maintenance,
installation or placement of the Go Power! Product.
• Failure caused by abuse, misuse, abnormal use, or use in violation of any applicable
standard, code or instructions for use in installations, including, but not limited to,
those contained in the National Electrical Code, the Standards for Safety of
Underwriters Laboratory, Inc., Standards for the International Electrotechnical
Commission, Standards for the American National Standards Institute, or the
Canadian Standards Association.
• Failure due to acts of God.
9.1.3 Restrictions and Limitations to Go Power!'s Warranty
• This Warranty is not transferable and only applies to the Purchaser.
• Go Power! does not warrant the results obtained from the implementation of
recommendations made by Go Power! or its authorized distributors concerning the
use, design or application of Go Power! Products
• The end-user who purchases the Product assumes all responsibility and liability for
loss or damage resulting from the handling or use of Go Power! Products.
• Go Power!'s liability on any claim, whether in warranty, contract, negligence, or any
other legal theory, for loss, damage or injury arising directly or indirectly from or in
relation to the use of the Go Power! Product shall in no event exceed the purchase
price of the Go Power! Product which gave rise to the claim. IN NO EVENT SHALL
GO POWER! BE LIABLE FOR PUNITIVE, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES WHETHER FORSEEABLE OR NOT INCLUDING
BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUES, LOSS OF USE OF
GOODS, OR LOSS OF BARGAIN.
• The Warranty set out above is the sole warranty granted by Go Power! with respect to
the Product. No oral understanding, representations or warranties shall be of any
effect and Go Power! makes no further warranties, express or implied concerning the
Go Power! Products other than the Warranty set out above. The Buyer, where
permitted by applicable law, hereby expressly waives any statutory or implied warranty
that the Go Power! Product shall be merchantable or fit for a particular purpose.

9.2 Warranty Return Procedure

This warranty procedure is based on the typical flow of sale:
Go Power! → Supplier → Dealer → End User
9.2.1 End Users
Contact your sales representative or Dealer and discuss the problem. Often the sales
representative can troubleshoot common scenarios. If applicable, warranty will be handled
between the End User and the Dealer. Go-Power! will only accept returned items from an
End User as a last resort. If you are unable to contact the Dealer, or the Dealer refuses to
provide service, please contact Go-Power! directly.
9.2.2 Dealers
Dealers will handle warranty either through their supplier or Go-Power! if they qualify as a
Purchaser.
9.2.3 Units bought directly from Go Power!
The Purchaser will return the product, freight prepaid, to Go Power! You must obtain a
Return Material Authorization (RMA) number from Go Power! before returning a product.
The RMA number MUST be clearly indicated on the outside of the box.
Items received without an RMA number will be refused.
Owner's Manual
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