Nortel CallPilot 150 Installation And Maintenance Manual page 54

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54
Chapter 8 Backing up and restoring CallPilot
Note: Check the Country and Language settings on the CallPilot 100/150 before starting
the Restore. The Country and Language settings must be the same as the backup CallPilot
information you are restoring.
If the Country setting is different than the backup, use CallPilot Manager to change the
language to match the backup CallPilot information. For information about how to change
the Country settings, refer to the CallPilot Manager Set Up and Operation Guide.
If the Language settings are different than the backup, use the Language Configuration
Utility to change the languages to match the backup CallPilot information. For
information about how to use the Language Configuration Utility, refer to
Configuration Utility" on page
To restore the CallPilot information:
1
Start your web browser.
2
Log on to CallPilot Manager.
3
Click the Operations heading.
4
Click the Backup/Restore link.
5
Click the Proceed button.
Note: When you click the Proceed button to start a restore, the CallPilot 100/150 shuts
down and drops all of the users accessing CallPilot. This includes users accessing their
mailboxes, callers leaving a message and callers waiting in Call Center Skillsets.
Make sure that there is no one using the CallPilot 100/150 before you start the restore. For
information about how to determine if the CallPilot ports are busy, refer to
CallPilot 100/150 DNs to memory buttons" on page
6
Close your web browser.
Note: To ensure proper operation, you must close the web browser window.
7
If you have a connection to the CallPilot Modem, make sure you disconnect the modem before
starting the CallPilot Backup and Restore Utility.
8
Start the CallPilot Backup and Restore Utility (CallPilotBRU.exe).
The CallPilot Backup/Restore Utility screen appears.
9
Click the Restore option.
10 In the Local Folder box, enter the path name of the directory on your computer in which the
CallPilot backup information is stored.
11 In the CallPilot 150 hostname or IP addresses box, enter the host name or IP address of the
CallPilot 100/150 to which you want to restore information.
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