About Your Login Credentials - Polycom WX 1500 User Manual

Polycom VVX 1500 Business Media Phone User Guide
You can dial a buddy from the Buddy Status list or from the buddy's Speed Dial key.
(You can also dial contacts from the CMA Directory. For more information, see
from the CMA Directory.)
Note: Your Buddies May be Offline
If you try to dial a buddy and the message "Resource unavailable" displays, the buddy you're trying
to dial is offline and unavailable for a call.
If you try to dial a buddy and the message "Directory Server not responding" displays and "CMA
Directory not registered" scrolls on the status bar, access to the CMA Directory is unavailable and
the call won't be placed.
To dial from the Buddy Status list:
1 From the idle screen, tap the Buddies soft key.
2 From the Buddy Status screen, do one of the following:

Tap the buddy you want to call.

Scroll to the buddy you want to call using
The call is placed.
To dial from a Speed Dial Key:
» From the idle screen, tap the buddy's Speed Dial Key.
The call is placed.

About Your Login Credentials

If your phone is provisioned by a CMA system, your system administrator has assigned you a domain,
user name, and password on the system and on your phone. This integration allows you to access CMA
features (for example, the CMA Directory, Buddies, and your Buddy Status List) on your phone. Your
system administrator sets your domain, user name, and password on the system and on your phone.
If there is a problem with the system or your login credentials, you can't access the CMA features on your
phone. The following happens:
 An icon,
, displays on the status bar. You can tap the icon to access the Login Credentials
screen.
 The message "Login Credentials have failed. Please update them if information is incorrect"
displays for 10 seconds.
 The messages "CMA authentication failed," "Invalid login credentials," and "CMA Presence not
registered" scroll on the status bar.
 When you try to search the CMA Directory, the message "Login Error" displays on the touch
screen.
 Your Buddy Status list doesn't list any records.
Polycom, Inc.
Searching and Dialing
or , and then tap the Dial soft key.
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