Soft Keys
The soft keys located underneath the phone screen perform the
functions that appear directly above them on the display. Their functions
are context sensitive, which means the function of the soft keys changes
depending upon your current activity. For example, if you are
conferencing, the soft keys display functions related to the conference
function.
Line Keys
With the VVX 250, you have the ability to access up to four physical lines
and up to 12 additional virtual keys. The line keys, located to the left of
the phone screen, indicate the status of your lines and associated
activity. The icon informs you when a line is idle, ringing, in use, on hold
or disconnected altogether. Use the left and right navigation buttons to
change virtual pages of line keys.
Navigation Keys
The Navigation keys allow you to scroll through the options and lists on
the display keys by pressing left, right, up or down. To select an item,
press the Select button (the button in the center of the navigation keys).
Answer a Call
To answer a call, simply pick up the handset or press the Answer soft key,
Speakerphone key or Headset key.
Place a Call
To place a call, simply pick up the handset or press the New Call soft key,
Speakerphone key or Headset key. Then dial the number.
my.sharepoint.com/personal/bstclair_pioneertelephone_com/Documents/Documents/Pioneer CS & UC Training
Poly ® VVX ® 250 Business Media Phone
The Polycom VVX 250 business IP phone is a modern, four-line, basic IP desk
phone with color display, ideal for home office and cubicle workers.
https://azurepioneertelephone-
Guides/Polycom Guides/Polycom VVX250.docx
Feature Codes
*72 Call Forwarding Always Activation
*73 Call Forwarding Always Deactivation
*90 Call Forwarding Busy Activation
*91 Call Forwarding Busy Deactivation
*92 Call Forwarding No Answer Activation
*93 Call Forwarding No Answer Deactivation
*44 Call Recording (if enabled)
*67 Calling Line ID Delivery Blocking per Call
*65 Calling Line ID Delivery per Call
*68 Call Park
*88 Call Park Retrieve
*98 Call Pickup
*11 Call Pull
*69 Call Return
*70 Cancel Call Waiting
*99 Clear Voice Message Waiting Indicator
*55 Direct Voicemail Transfer
*78 Do Not Disturb Activation
*79 Do Not Disturb Deactivation
*62 Voice Portal Access
*66 Last Number Redial
Note: Some of these codes may not be
available to all users. See your group admin to
add features.
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