Polycom VVX 600 Series User Manual
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Polycom VVX 600 Series User Manual

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Effective July 10, 2019.
Polycom
VVX 600 Series
Phone User Guide
wowforbusiness.com

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Summary of Contents for Polycom VVX 600 Series

  • Page 1 Effective July 10, 2019. Polycom VVX 600 Series Phone User Guide wowforbusiness.com...

  • Page 2: Table Of Contents

    Effective July 10, 2019. Polycom VVX 600 Series Table of Contents Main Screen Views ..................2 Placing a Call ....................3 Placing & Ending a Call ................. 4 Local Directory ....................4 Missed Call/Last Call Received ..............5 Hold and Resume ................... 5 Answering an Incoming Call ...............

  • Page 3: Main Screen Views

    Effective July 10, 2019. Polycom VVX 600 Series Basic Phone Functions Main Screen Views for Polycom VVX 600 touch screen When the phone is in ready state you will see this screen displaying: • The Message Center button • Bluetooth Radio shows enabled •...

  • Page 4: Placing A Call

    Effective July 10, 2019. Polycom VVX 600 Series Basic Phone Functions continued Placing a Call 3. Choose from the list of numbers 1. Pick up the handset and dial the 2. Use the headset or speakerphone displayed, or scroll to older number on the keypad.

  • Page 5: Placing & Ending A Call

    Effective July 10, 2019. Polycom VVX 600 Series Basic Phone Functions continued Placing and Ending a Call 1. Making a call from the home 2. Choose the New Call icon. 3. Choose a number from the list, screen – Press the Home hard or dial a number on the key pad, button.

  • Page 6: Missed Call/Last Call Received

    Effective July 10, 2019. Polycom VVX 600 Series Basic Phone Functions continued Missed Call/Last Call Received Missed call indicator is the balloon By tapping on the lists button it will bring you to the recent call list. situated on the lists button.

  • Page 7: Answering An Incoming Call

    Effective July 10, 2019. Polycom VVX 600 Series Basic Phone Functions continued Answering an Incoming Call You have multiple options for answering an incoming call. 1. Lift up the handset. 3. Press the Headset button. 4. Press the Speaker Phone button.

  • Page 8: Do Not Disturb (Dnd)

    Effective July 10, 2019. Polycom VVX 600 Series Basic Phone Functions continued Do Not Disturb (DND) Tap the DND soft key. Or the DND icon from the Home screen. NOTE: When DND is enabled any caller will be given a recording “we’re sorry the person you...

  • Page 9: Warm (Attended) Transfer

    Effective July 10, 2019. Polycom VVX 600 Series Basic Phone Functions continued Warm (Attended) Transfer Allows you to confirm that the person you want to transfer the call to is available and willing to take the call. 1. When on a live call that needs to 2.

  • Page 10: Way Conferencing

    Effective July 10, 2019. Polycom VVX 600 Series Basic Phone Functions continued 3 Way Conferencing 1. When on a call: Tap the Confrnc 2. Type in the extension, full 10 digit 3. Tap the Send soft key again to soft key which will automatically number or scroll down to the # of connect to that number.

  • Page 11: Call Waiting

    Effective July 10, 2019. Polycom VVX 600 Series Basic Phone Functions continued Call Waiting When you are on a call and a second call comes in that you need to answer, let your current caller know that you will be putting them on hold.

  • Page 12: Accessing Voicemail

    Effective July 10, 2019. Polycom VVX 600 Series Basic Phone Functions continued Accessing Voicemail 1. Press the Messaging icon on the main screen or on the Home screen. 2. Select Message Center. Note: the bubble with the number indicates you have new messages.

  • Page 13: Call List

    Effective July 10, 2019. Polycom VVX 600 Series Basic Phone Functions continued Call List 1. Press the “Call List” Key. 2. Select the desired option. While in the “Call List’ you will have multiple choices including the options: • Dialpad – once a entry is selected pressing the key will dial the number •...

  • Page 14: Enhanced Call Park

    Effective July 10, 2019. Polycom VVX 600 Series Basic Phone Functions continued Enhanced Call Park First identify what orbit & where While connected to a call, to place Once on the “Home Screen” you can your Call Park key has been set. (See the call on Park press the “Home”...

  • Page 15: Usb Call Recording

    Basic Phone Functions continued USB Call Recording Note: USB flash drives with 32GB < and less are compatible with the Polycom Phone. (This is due to the FAT32 partition format requirement) • Recordings are saved in the .wav file extension •...
  • Page 16 To activate call recording login to your Business Comm Portal, click on Settings, select “Device Settings,” change “Local USB Call Recording” from “No” to “Yes.” The VVX 600 series phones has 2 Once the USB stick has been You can also view the storage by...

  • Page 17: Usb Background Images

    Basic Phone Functions continued USB Background images Note: USB flash drives with 32GB < and less are compatible with the Polycom Phone. (This is due to the FAT32 partition format requirement). See page 14 on how to format USB stick.
  • Page 18 © 2016 Polycom, Inc. All rights reserved. All Polycom® names and marks associated with Polycom products are trademarks or service marks of Polycom, Inc. and are registered or common law marks in the United States and other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient’s personal use, without the express written permission...

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