Polycom SoundPoint IP 430 User Manual
Sip 1.6
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Table of Contents
Related Manuals for Polycom Polycom SoundPoint IP 430
Summary of Contents for Polycom Polycom SoundPoint IP 430
- Page 1 ® User Guide SoundPoint IP 430 SIP 1.6 ®...
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Page 2: Table Of Contents
Contents Introduction ... 1 Parts List ... 1 Installing SoundPoint Connecting Network and Power Source ... 2 Connecting the Handset and Optional Headset... 3 Attaching the Base ... 3 Features ... 5 Key Descriptions ... 6 Using SoundPoint Placing a Call ... 7 Answering a Call ... - Page 3 Multilingual Support (Localization)... 18 Phone Reboot ... 19 Optional Features ... 19 Text Messaging ... 19 Presence / Status / Buddy Lists ... 20 Troubleshooting ... 22 Safety and Compliance... 23 Part 15 Rules ... 23 Class B Digital Device or Peripheral... 23 Modifications...
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Page 4: Introduction
Introduction Thank you for choosing SoundPoint IP 430 SIP, a full-duplex, hands-free phone running the industry standard Ses- sion Initiation Protocol (SIP). This unit provides business telephony features and functions such as Multiple Call Appear- ances, Call Hold, Transfer, and Confer- ence over an IP network. -
Page 5: Installing Soundpoint
Installing SoundPoint This section provides basic installation instructions and information for obtaining the best performance with the Sound- Point IP 430 SIP phone. If you require ® additional information or assistance with your new phone, please contact your sys- tem administrator. Connecting Network and Power Source AC Power Option Connect the supplied Network cable be-... -
Page 6: Connecting The Handset And Optional Headset
Connecting the Handset and Optional Headset 1. Connect the short, straight end of the phone cord to the handset and the corresponding longer straight end of the cord to the handset jack on the back of the phone. 2. Connect the headset (optional accessory) to the headset jack on the back of the phone. - Page 7 Wallmount Method 1. Place all cords in the recessed area above the modular jacks as shown in previous example. 2. On the back of the phone, remove the key located behind the hook- switch. (See below.) 3. Reposition it so that the end tab (at 45º...
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Page 8: Features
Features Soft Keys The screen will display labels for these keys, to identify their context- sensitive functions. Speakerphone Microphone Mute Dial Pad These 12 keys provide the 10 digits, alphabetic, and special characters available in context sensitive applications. Volume Adjustment Keys Use these to adjust the volume of the handset, headset, speaker, and ringer. -
Page 9: Key Descriptions
Key Descriptions Feature Key Description Allows for hands-free communication during calls. Mutes audio transmission locally during calls. Allows users to place and receive calls through an optionally con- Directories nected headset. Menu Directories Directories Services Messages Line or Speed Dial keys with LED indicators. Services Call Lists Services... -
Page 10: Using Soundpoint Placing A Call
Using SoundPoint Placing a Call Using the Handset: 1. To obtain dial tone, pick up the handset. 2. Dial the desired number. Dial by SIP URL/IP address • After obtaining dial tone, press Name • Enter URL or IP (press * for “.” and # or “@”) •... -
Page 11: Answering A Call
Answering a Call Using the Handset: ick up the handset. Using Hands-Free Speakerphone Mode: Press , or with the handset on hook press the line key with the active indicator, or the Answr soft key . Using the Headset: Conference Directories Press to answer the call through an... -
Page 12: General Key Use
Services Services General Key Use Conference Conference To navigate through menus and to enter Transfer Transfer data, these are useful tips: Redial Redial 1. Use Hold lists. In some lists the Hold keys can be used as “Page Up” and “Page Down”. -
Page 13: Transferring A Call
Transferring a Call 1. During a call, press the Trnsfr soft key (the active call is placed on hold). 2. Dial the number to which you want to transfer the call. Use the arrow keys to access speed dial numbers, missed, placed, and received call lists. -
Page 14: Call Forwarding
Call Forwarding Calls may be Forwarded (Diverted) to another extension as follows: 1. Press the Fwd soft key from the phone’s idle display or press and select Features and Menu Forward at any time. 2. (Optional) If multiple lines are in Messages use, select which line to forward. -
Page 15: Time And Date
Time and Date Forward Time and Date is clearly displayed on the Transfer SoundPoint IP 430 SIP phone. If the ® phone cannot obtain a time and date from Call Lists the server, the display will flash. Contact your system administrator if either time or Speed Dial Conference Conference... -
Page 16: Ring Type
Ring Type Many ring types are available including a “Silent Ring”. Users can select different rings to distinguish between lines or to have a different ring from their neighbor’s phone. To change the incoming ring: Conference Directories . Select Settings fol- 1. -
Page 17: Speed Dial
To add or edit a contact: and select Features, 1. Press Menu Contact Directory. 2. Press More and then Add to enter Messages another contact into the phone’s da- Do Not Disturb tabase or highlight an existing entry then press Edit. 3. -
Page 18: Multiple Lines
Idle display could now be as shown: To dial a number assigned to a Line Key, simply press the line key directly opposite the number on the display. To quickly view a complete list of assigned speed dial entries, press display. -
Page 19: Multiple Call Appearances
Multiple Call Appearances Each line on the phone can be configured to have one or more call appearances. More than one call appearance is useful if there is an active call and an incoming call arrives on the same line. In the example shown, extension 2020 is in an outbound call with 2024. -
Page 20: Shared Lines
Shared Lines The phone supports shared lines shared line is indicated by a different line icon. In the diagram, the first line is private and the second line is shared. If two phones share a line, an incoming call to that number will cause both phones to ring. -
Page 21: Distinctive Ringing / Call Treatment
Distinctive Ringing / Call Treatment Users can set distinctive incoming ringing tones for contacts in their local directory. This allows identifica- tion of a contact by a specific ring tone. To set a distinctive ring for a local contact: 1. Press then Features, and Menu Conference... -
Page 22: Phone Reboot
Phone Reboot Periodically, the phone may require a user reboot. Reasons for this include accepting a new configuration or new software. There are two ways to reboot the phone: ► Simultaneously press and hold the Messages, Hold, and Volume keys (see illustration) for more than 3 seconds or until a beep is heard. -
Page 23: Presence / Status / Buddy Lists
To send a text message: 1. Press 2. Select Instant Messages. 3. (Optional) If multiple lines are in use, first select from which line to send a message. 4. Press the New soft key. 5. Enter the desired extension or SIP URL. - Page 24 To view and change Presence settings: 1. Press Menu and select Features and Presence. 2. Choose My Status to change your Messages own status (online, busy, etc.). This affects information sent to watch- Do Not Disturb ing phones. Presence information will also be sent to watching phones when the user goes off-hook or Hold...
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Page 25: Troubleshooting
Troubleshooting No Dial-Tone Verify power is correctly applied to the SoundPoint IP 430 SIP phone: ® • Check that the display is illuminated. • Make sure the LAN cable is inserted properly at the rear of the phone (try unplugging and re-inserting the cable). -
Page 26: Safety And Compliance
No Response from Feature Key Presses Verify phone is in active state: • Make a call to the phone to check for inbound call display and ring- ing as normal. If successful, try to press feature keys within the call to access Directory or Buddy Status for example. -
Page 27: Modifications
Modifications In accordance with Part 15 of the FCC Rules, the user is cautioned that any chang- es or modi Installa tion Instructions Installation must be performed in accor- dance with all relevant national wiring rules. Plugs Acts as Disconnect Device The socket outlet to which this apparatus is connected must be installed near the equip- ment and must always be readily accessible. -
Page 28: Exclusions
ADTRAN, Inc. shall not be liable for any incidental or consequential damages, including, but not limited to, loss, damage, or expense directly or indirectly arising... -
Page 29: Service Agreements
Repair and Return If you determine that a repair is needed, please contact your ADTRAN certified Service Agreements Please contact your ADTRAN authorized dealer for information about service Limitation Of Liability LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW,... - Page 30 ADTRAN, Inc. Do not remove (or allow anybody else to remove) any product identification, copyright or other notices. ADTRAN and the ADTRAN logo are registered trademarks of ADTRAN, Inc. All other trademarks and registered trademarks mentioned in this publication are the property of their respective owners.
- Page 31 ® ADTRAN, Inc. 901 Explorer Blvd. Huntsville, AL 35806 ©2005 Polycom, Inc. All Rights Reserved. Polycom®, SoundPoint®, and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies.