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Or, dial the number, and then press
Answering a Call
Handset: Pick up the handset. You will be prompted with a greeting that offers several options. To
accept the call press "#". To place the caller into voice mail press "*". If you send the call to voice mail,
you can listen in to the message being left and pick up at any time by pressing "#".
Speakerphone: Press
With Optional Headset: Press
Ending a Call
Press the EndCall soft key or the line key corresponding to the line. Or, depending on the call mode, press
, press
, or hang up the handset.
Dialing another Extension in Your Virtual PBX System
To dial another extension on your system simply pick up the handset and dial the extension number.
Redial
Press
to display the Placed Call list. Scroll to select the desired recipient and press
[Dial]
Additional Phone Features
Transfer a Call
To transfer a caller, press "*" at any time during the call. The VPBX System will put the caller on hold. The
caller will hear your selected music on hold. The system will prompt you for forwarding instructions.
(Feature does not apply to outbound calls)
Virtual PBX Call Hold and Resume
To put a caller on hold using the VPBX system press "*" at any time during the call as if you were going to
transfer a call. The VPBX System will put the caller on hold and play music on hold. The transfer prompts
can be ignored and the caller will be on hold until the call is released by pre ssing "*" again. (Feature does
not apply to outbound calls)
Polycom Call Hold and Resume
The Polycom phone itself also has a hold function, separate from the Virtual PBX system hold. It does not
allow call transfers from hold, and does not play music on hold. Callers will hear nothing at all. To use:
During a call, press
To resume the call, press
Microphone Mute
,
, or the Answer soft key.
.
.
again, the Resume soft key, or the
or
.
Virtual PBX Phone User's Guide, Page 2
again.
[Dial]
.
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