Answering Another Call; Managing Multiple Calls - Polycom VVX 410 User Manual

Answering Another Call

If you have a call and an incoming call arrives on the same or a different line, a call waiting tone
beeps, and the Incoming Call window displays. To answer the call, press Answer. The call you
were in is held.
If you don't answer the call within 10 seconds, the Incoming Call window disappears, and Calls
view displays.

Managing Multiple Calls

You can easily manage multiple calls from Lines and Calls view.
Calls view displays all the calls for each phone line, as shown next. All the calls for a phone line
display under the associated phone line. Scroll up or down to see all your lines and calls. To
switch to Lines view, press More, and then Lines or press
Lines view shows you each line on your phone, and how many calls each line has, as shown
next. In the example below, line 2340 has one active call, and line 2333 has one held call.
If you press a line key that doesn't have an active call, the most recent call on that line will
become active. The current call will be held.
To manage a call, use the up and down keys to highlight it. Then, press one of the soft keys to
hold, resume, end, or transfer the highlighted call, or set up a conference with the highlighted
call.
5 | P a g e
Commercial in Confidence