CyberData 10935 Operation Manual
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CyberData 10935 Operation Manual

Voip intercom
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The IP Endpoint Company
VoIP Intercom
Operations Guide
Part #010935
Document Part #930242A-D
for Firmware Version 6.5.1
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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  • Page 1 The IP Endpoint Company  VoIP Intercom Operations Guide Part #010935 Document Part #930242A-D for Firmware Version 6.5.1 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Connections". Browsers Supported The following browsers have been tested against firmware version 6.5.1: • Internet Explorer (version: 10) • Firefox (also called Mozilla Firefox) (version: 23.0.1) • Chrome (version: 29.0.154.66 m) • Safari (version: 5.1.7) Operations Guide 930242A-D CyberData Corporation...

  • Page 4: Important Safety Instructions

    Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes. GENERAL ALERT Warning Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT CyberData Corporation 930242A-D Operations Guide...
  • Page 5 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 930242A-D Operations Guide...

  • Page 6: Table Of Contents

    C.4.1 Warranty & RMA Returns within the United States ............83 C.4.2 Warranty & RMA Returns outside of the United States ..........83 C.4.3 Spare in the Air Policy ....................84 C.4.4 Return and Restocking Policy ..................84 C.4.5 Warranty and RMA Returns Page ................84 Index Operations Guide 930242A-D CyberData Corporation...

  • Page 7: Chapter 1 Product Overview

    1.1 How to Identify This Product To identify the VoIP Intercom, look for a model number label similar to the one shown in Figure 1-1. The model number on the label should be 010935. Figure 1-1. Model Number Label WWW.CYBERDATA.NET VoIP INTERCOM, PoE...

  • Page 8: Typical System Installation

    Figure 1-3. Typical Installation—Mass Notification Generic PoE Hub Strobe Speaker Loudspeaker IP Phone IP PBX Server Light Amplifier Figure 1-4. Typical Installation—Emergency Phone Generic PoE Hub VoIP Intercom IP Phone IP Phone IP Phone IP PBX Server Operations Guide 930242A-D CyberData Corporation...
  • Page 9 Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes. GENERAL ALERT Warning Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Operations Guide 930242A-D CyberData Corporation...

  • Page 10: Product Features

    One dry contact relay for auxiliary control ● Autoprovisioning ● Configurable audio files ● Night Ringer ● Three year warranty ● Peer-to-peer capable ● Door closure and tamper alert signal ● Optional Torx screws with driver kit Operations Guide 930242A-D CyberData Corporation...

  • Page 11: Supported Protocols

    Packet Time 20 ms 1.5 Supported SIP Servers Go to the following link to find the VoIP Intercom product page which will have information on how to configure the VoIP Intercom for various supported SIP servers: http://www.cyberdata.net/support/server/index.html Operations Guide 930242A-D CyberData Corporation...

  • Page 12: Product Specifications

    C (14 F to 122 Payload Types G711, A-law and µ-law Regulatory Compliance FCC Class A, UL 60950 Part Number 010935 Dimensions 5” x 5” x 2.5” Weight 1.6 lbs./shipping weight of 2.2 lbs. (0.7 kg/shipping weight of 1.0kg) Auxiliary Relay...

  • Page 13: Dimensions

    Product Overview How to Identify This Product 1.7 Dimensions Figure 1-5. Dimensions—Size of Unit With Case 5.00 [127.0] 4.64 [117.8] 2.36 [60.0] WALL CUTOUT DIMENSIONS ARE IN INCHES [MILLIMETER] Operations Guide 930242A-D CyberData Corporation...
  • Page 14 Product Overview How to Identify This Product Figure 1-6. Dimensions—Size of Unit Without Gang Box 5.000 [127.0] 1.985 [50.4] DIMENSIONS ARE IN INCHES [MILLIMETER] 4.200 [106.7] Operations Guide 930242A-D CyberData Corporation...

  • Page 15: Chapter 2 Installing The Voip Intercom

    2 Installing the VoIP Intercom 2.1 Parts List Table 2-1 illustrates the SiP VoIP and PoE Speaker parts. Table 2-1. Parts List Quantity Part Name Illustration Intercom Assembly Installation Quick Reference Guide Intercom Mounting Accessory Kit Operations Guide 930242A-D CyberData Corporation...

  • Page 16: Intercom Setup

    Intercom from a non-PoE +12VDC power 6 = Door Sense Ground Reference source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the Intercom and void the product warranty. Operations Guide 930242A-D CyberData Corporation...

  • Page 17: Connecting The Intercom To The Auxiliary Relay

    DTMF tones generated from the phone being called. The DTMF tones are selectable from the web interface as well. Note The three digit code for the auxiliary relay must be sent in conformance with RFC2833 DTMF generation. Operations Guide 930242A-D CyberData Corporation...
  • Page 18 Figure 2-2. Auxiliary Relay Wiring Diagram Example of External Relay (not supplied) High PIV UltraFast Solid State Controlled Device Switching Diode Such As Mechanical Electric Door Strike Relay Intercom PCB Strobe Light Output Contacts AC or DC rated Depending Upon Controlled Device Requirements VoIP Intercom...

  • Page 19: Identifying The Voip Intercom Connectors

    2.1.3 Identifying the VoIP Intercom Connectors See the following Figures and Tables to identify the connectors and functions. Figure 2-3. J2, J5, and J6 Connector Locations Table 2-2. Connector Functions Connector Function Call Button. LED Interface Microphone Interface Speaker Interface Operations Guide 930242A-D CyberData Corporation...
  • Page 20 Factory Only Factory Only Factory Only Factory Only Factory Only Factory Only Factory Only Factory Only Factory Only Factory Only Factory Only JP10 Disables the intrusion sensor when installed. RTFM (see Section 2.1.6, "RTFM Button") Operations Guide 930242A-D CyberData Corporation...

  • Page 21: Call Button And The Call Button Led

    The Call Button LED will still blink during initialization and calls. • The Call Button LED will flash briefly at the beginning of RTFM mode. Figure 2-5. Call Button and Call Button LED Call Button and Call Button LED Operations Guide 930242A-D CyberData Corporation...

  • Page 22: Network Connectivity, And Data Rate

    2-7). The Link light changes color to confirm the auto-negotiated baud rate: • This light is yellow at 10 Mbps. • It is orange at 100 Mbps. Figure 2-6. Network Connector Prior to Installation Ethernet Link Activity Operations Guide 930242A-D CyberData Corporation...
  • Page 23 Installing the VoIP Intercom Intercom Setup 2.1.5.1 Verify Network Activity The square, yellow Activity light blinks when there is network activity. Figure 2-7. Network Connector Operations Guide 930242A-D CyberData Corporation...

  • Page 24: Rtfm Button

    Address and test the audio is working. Your intercom will have an RTMF button or a JP11 jumper but not both. Note You must do these tests prior to final assembly. Figure 2-8. RTFM Button (SW1) Operations Guide 930242A-D CyberData Corporation...
  • Page 25 Installing the VoIP Intercom Intercom Setup Figure 2-9. Jumper on JP11 Operations Guide 930242A-D CyberData Corporation...

  • Page 26: Announcing The Ip Address

    1. If you have an Intercom with an RTFM button, then press and hold the RTFM button (see SW1 Figure 2-10) until the IP address is announced. 2. Release the Call Button after the IP address is announced. Figure 2-10. RTFM Button (SW1 Button) Operations Guide 930242A-D CyberData Corporation...

  • Page 27: Restore The Factory Default Settings

    Note Each Intercom is delivered with factory set default values. Note The device will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present). Operations Guide 930242A-D CyberData Corporation...
  • Page 28 Complete the following steps to restore defaults on an Intercom that has an RTFM button: 1. Press and hold the RTFM button (SW1 in Figure 2-12) until the Intercom announces the IP address. Figure 2-12. RTFM Button (SW1 Button) Operations Guide 930242A-D CyberData Corporation...
  • Page 29 3. Press and hold the Call Button until "restoring defaults" is announced. Figure 2-13. Call Button and Call Button LED Call Button and Call Button LED 4. Release the Call Button and wait for the Intercom to reboot. Operations Guide 930242A-D CyberData Corporation...
  • Page 30 4. Release the Call Button and wait for the Intercom to reboot. 5. Remove the jumper and cycle power by unplugging Intercom and plugging it back in. Figure 2-15. Call Button and Call Button LED Call Button and Call Button LED Operations Guide 930242A-D CyberData Corporation...

  • Page 31: Adjust The Volume

    Table 2-4. Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Address 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Mask 255.0.0.0 Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 930242A-D CyberData Corporation...

  • Page 32: Intercom Web

    Link to the Sensor Configuration page. Link to the Multicast Configuration page. Link to the Audio Configuration page. Link to the Event Configuration page. Link to the Autoprovisioning Configuration page. Link to the Update Firmware page. Operations Guide 930242A-D CyberData Corporation...

  • Page 33: Log In To The Configuration Home Page

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: http://www.cyberdata.net/support/voip/discovery_utility.html...
  • Page 34 Installing the VoIP Intercom Intercom Setup Figure 2-16. Home Page Operations Guide 930242A-D CyberData Corporation...
  • Page 35 Shows the current status of Backup Server 2. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 930242A-D CyberData Corporation...

  • Page 36: Configure The Device

    Installing the VoIP Intercom Intercom Setup 2.2.3 Configure the Device 1. Click the Device Configuration button to open the Device Configuration page. See Figure 2- Figure 2-17. Device Configuration Page Operations Guide 930242A-D CyberData Corporation...
  • Page 37 Intercom speaker until someone presses the button. Button Lit When Idle When selected, the Call Button remains lit when idle. Play Ringback Tone When selected, you will hear a ringback tone while making a call. Operations Guide 930242A-D CyberData Corporation...
  • Page 38 Click on the Reboot button to reboot the system. Note You can change the Speaker Volume Microphone Gain without rebooting the device. You must save and reboot the device for other changes to take effect. Operations Guide 930242A-D CyberData Corporation...

  • Page 39: Configure The Network Parameters

    Installing the VoIP Intercom Intercom Setup 2.2.4 Configure the Network Parameters 1. Click the Networking button to open the Network Configuration page (Figure 2-18). Figure 2-18. Network Configuration Page Operations Guide 930242A-D CyberData Corporation...
  • Page 40 Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. 3. You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930242A-D CyberData Corporation...

  • Page 41: Configure The Sip Parameters

    Intercom Setup 2.2.5 Configure the SIP Parameters 1. Click SIP Config to open the SIP Configuration page (Figure 2-19). Note For specific server configurations, go to the following website address: http://www.cyberdata.net/support/server/index.html Figure 2-19. SIP Configuration Page Operations Guide 930242A-D CyberData Corporation...
  • Page 42 When selected, the device is prevented from including the public WAN IP address in the contact information sent to remote SIP servers. This setting will generally only need to be enabled when using an SBC in conjunction with a remote SIP server. Operations Guide 930242A-D CyberData Corporation...
  • Page 43 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 64. Operations Guide 930242A-D CyberData Corporation...
  • Page 44 Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point Mode. Note Receiving point-to-point SiP calls may not work with all phones. Figure 2-20. SIP Configuration Page Set to Point-to-Point Mode Intercom is set to NOT register with a SIP server Operations Guide 930242A-D CyberData Corporation...
  • Page 45 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 25. Operations Guide 930242A-D CyberData Corporation...

  • Page 46: Configure The Nightringer Parameters

    The Nightringer is designed to be used in buildings where calls made after hours are directed to a ring group. 1. Click on the Nightringer button to open the Nightringer Configuration page. See Figure 2-21. Figure 2-21. Nightringer Configuration Setup Operations Guide 930242A-D CyberData Corporation...
  • Page 47 Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. 3. You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930242A-D CyberData Corporation...

  • Page 48: Configure The Sensor Configuration Parameters

    Call an extension and establish two way audio • Call an extension and play a pre-recorded audio file Note Calling a preset extension can be set up as a point-to-point call, but currently can't send delayed DTMF tones. Operations Guide 930242A-D CyberData Corporation...
  • Page 49 Installing the VoIP Intercom Intercom Setup 1. Click Sensor Config to open the Sensor Configuration page (Figure 2-22). Figure 2-22. Sensor Configuration Page Operations Guide 930242A-D CyberData Corporation...
  • Page 50 Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. 3. You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930242A-D CyberData Corporation...

  • Page 51: Configure The Multicast Parameters

    RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number.
  • Page 52 SIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all prioritized. Ringtones and Ringtones all play at the same priority level. This means that it is possible to have a nightring tone Nightringtones and a normal ringtone playing at the same time. Operations Guide 930242A-D CyberData Corporation...

  • Page 53: Configure The Audio Configuration Parameters

    The Audio Configuration page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Intercom. 1. Click Audio Config to open the Audio Configuration page (Figure 2-24). Figure 2-24. Audio Configuration Page Operations Guide 930242A-D CyberData Corporation...
  • Page 54 Installing the VoIP Intercom Intercom Setup Figure 2-25. Audio Configuration Page (continued) Operations Guide 930242A-D CyberData Corporation...
  • Page 55 '9' corresponds to the spoken word “nine.” Corresponds to the spoken word “dot.” (24 character limit) Audiotest Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit) Pagetone Corresponds to a simple tone used for beep on initialization and beep on page (24 character limit).
  • Page 56 RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-26 through Figure 2-28. Figure 2-26. Audacity 1 Figure 2-27. Audacity 2 Operations Guide 930242A-D CyberData Corporation...
  • Page 57 Intercom Setup When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-28. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 930242A-D CyberData Corporation...

  • Page 58: Configure The Event Parameters

    Click the Event Config button to open the Event Configuration page (Figure 2-29). The Event Configuration page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. Figure 2-29. Event Configuration Page Operations Guide 930242A-D CyberData Corporation...
  • Page 59 Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Test Event button to test an event. Click on the Reboot button to reboot the system. Operations Guide 930242A-D CyberData Corporation...
  • Page 60 Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 61 Installing the VoIP Intercom Intercom Setup User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>...
  • Page 62 Installing the VoIP Intercom Intercom Setup User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>...

  • Page 63: Configure The Autoprovisioning Parameters

    The device does not have a real time clock but can sync with a network time server on boot. 1. Click the Autoprovisioning button to open the Autoprovisioning Configuration page.  Figure 2-30. Figure 2-30. Autoprovisioning Configuration Page Operations Guide 930242A-D CyberData Corporation...
  • Page 64 Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. 3. After changing the parameters, click the Save button. Operations Guide 930242A-D CyberData Corporation...
  • Page 65 DHCP server. The device will use the address specified in OPTION 150 (TFTP-server- from DHCP name) or OPTION 66. If both options are set, the device will use OPTION 150. Refer to the documentation of your DHCP server for setting up OPTION 150. Operations Guide 930242A-D CyberData Corporation...
  • Page 66 1. The board downloads and writes a new firmware file. 2. After the next reboot, the board recognizes that the firmware version does not match. 3. The board downloads and writes the firmware file again. Operations Guide 930242A-D CyberData Corporation...
  • Page 67 Installing the VoIP Intercom Intercom Setup CyberData has timed a firmware upgrade at 140 seconds. Therefore, if you suspect the board is stuck in a loop, either remove or comment out the FirmwareVersion line in the XML file and let the board boot as it normally does.
  • Page 68 Time of day to change M11.1.0/2:00:00 The date and time when daylight savings ends. The eleventh month (November) The 1st occurrence of the day (next item) in the month Sunday /2:00:00 Time of day to change Operations Guide 930242A-D CyberData Corporation...
  • Page 69 Hawaii GMT-9 Alaska GMT-8 PST, Pacific US GMT-7 MST, Mountain US GMT-6 CST, Central US GMT-5 EST, Eastern US GMT-4 Atlantic, Canada GMT-3 Brazilia, Buenos Aries GMT-2 Mid-Atlantic GMT-1 Cape Verdes Greenwich Mean Time, Dublin Operations Guide 930242A-D CyberData Corporation...
  • Page 70 GMT+3 Moscow, Kuwait GMT+4 Abu Dhabi, Muscat GMT+5 Islamabad, Karachi GMT+6 Almaty, Dhaka GMT+7 Bangkok, Jakarta GMT+8 Hong Kong, Beijing GMT+9 Tokyo, Osaka GMT+10 Sydney, Melbourne, Guam GMT+11 Magadan, Soloman Is. GMT+12 Fiji, Wellington, Auckland Operations Guide 930242A-D CyberData Corporation...

  • Page 71: Upgrade The Firmware And Reboot The Intercom

    2.3 Upgrade the Firmware and Reboot the Intercom Note To guard against failed firmware upgrades, units shipped from CyberData with firmware version 5.1.2 and later feature a built-in "fail safe" mechanism. Note that field upgrading earlier units with v5.x.x will not allow for this feature.
  • Page 72 Shows the current firmware version. Use the Browse button to navigate to the location of the Intercom firmware file that you want to upload. Click on the Submit button to automatically upload the selected firmware and reboot the system. Operations Guide 930242A-D CyberData Corporation...

  • Page 73: Reboot The Intercom

    To reboot a Intercom, log in to the web page as instructed in Section 2.2.2, "Log in to the Configuration Home Page". 1. Click Reboot (Figure 2-33). A normal restart will occur. Figure 2-33. Reboot System Section Reboot Operations Guide 930242A-D CyberData Corporation...

  • Page 74: Command Interface

    Play the "2" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_2=yes" Play the "3" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_3=yes" Operations Guide 930242A-D CyberData Corporation...
  • Page 75 Play the "Intrusion Sensor Triggered" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_intrusionsensortriggered=yes" Play the "Door Ajar" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_doorajar=yes" Operations Guide 930242A-D CyberData Corporation...
  • Page 76 Play the "Intrusion Sensor Triggered" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_intrusionsensortriggered=yes" Play the "Door Ajar" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_doorajar=yes" Operations Guide 930242A-D CyberData Corporation...
  • Page 77 Play the "Intrusion Sensor Triggered" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_intrusionsensortriggered=yes" Play the "Door Ajar" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_doorajar=yes" Operations Guide 930242A-D CyberData Corporation...
  • Page 78 Delete the "Rebooting" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_rebooting=yes" Delete the "Restoring Default" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_restoringdefault=yes" Operations Guide 930242A-D CyberData Corporation...
  • Page 79 --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/sensorconfig.cgi" --post-data "intrusiontest=yes" a.Type and enter all of each http POST command on one line. b. Must be in point-to-point mode see Section 2.2.5.2, "Point-to-Point Configuration" Operations Guide 930242A-D CyberData Corporation...

  • Page 80: Appendix A Mounting The Intercom

    Table A-1. Mounting Components (Part of the Accessory Kit) Quantity Part Name Illustration Outlet Box Plugs Flush Mounting Plate 8-32 x 1/4" Flat Head Phillips Machine Screw 10-24 x 5/16" Pan Head Phillips Machine Screw T-15H Torx Key Security Torx Screw Operations Guide 930242A-D CyberData Corporation...
  • Page 81 1. Plug the Ethernet cable into the Intercom Assembly (see Figure A-1). Section 2.1.5, "Network Connectivity, and Data Rate" explains how the Link and Status LEDs work. Figure A-1. Network Connector Prior to Installation Ethernet Link Activity Operations Guide 930242A-D CyberData Corporation...
  • Page 82 PCB assembly to the gang box. To prevent over-torque damage to the gasket, do not apply more than 10 inch-pounds force. Over-torquing will cause the GENERAL ALERT gasket to tear, risk moisture intrusion, and effectively void the manufacturer's warranty. Operations Guide 930242A-D CyberData Corporation...
  • Page 83 Figure A-3. Mounting the VoIP Intercom Assembly Apply good quality waterproof sealant to all threads. HOLE PLUG CONDUIT Figure A-4 shows the restrictions of the conduit going into the box. Figure A-4. Conduit Restrictions Not to Exceed 0.1" CONDUIT (1/2”) Operations Guide 930242A-D CyberData Corporation...
  • Page 84 Mount the Intercom Figure A-5 shows how to properly mount the VoIP Intercom. Figure A-5. Mounting Flush Mounting Plate (2x) Flat Head Phillips Machine Screw (2x) Mounting Screw (Not Provided) Operations Guide 930242A-D CyberData Corporation...

  • Page 85: Custom Flush Mounting

    A.1.1 Custom Flush Mounting Figure A-6 shows how to do a custom flush mounting for the VoIP Intercom. Figure A-6. Custom Flush Mounting DEPTH BELOW GASKET 5.00 [127.0] 4.40 [111.8] 3.70 [94.0] 1.70 [43.2] 0.35 [8.9] REF. 0.10 [2.5] 0.57 [14.4] REF. VIEW A-A DIMENSIONS ARE IN INCHES [MILLIMETER] CUTOUT FOR PCBA...

  • Page 86: Appendix B Setting Up A Tftp Server

    1. Install and start the software. 2. Select File Configure Security tab Transmit Only. 3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. Operations Guide 930242A-D CyberData Corporation...

  • Page 87: Appendix C Troubleshooting/Technical Support

    Select the support page for your product to see a list of frequently asked questions for the CyberData product: C.2 Documentation The documentation for this product is released in an English language version only.  You can download PDF copies of CyberData product documentation from the VoIP Intercom product page at: http://www.cyberdata.net/products/voip/digitalanalog/intercom/docs.html Operations Guide...

  • Page 88: Contact Information

    3 Justin Court  Monterey, CA 93940  Attention: RMA "your RMA number" RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA Status form at the following web address: http://www.cyberdata.net/support/rmastatus.html Operations Guide...

  • Page 89: Warranty

    If an End of Life device cannot be repaired, the replacement offered may be the current version of the device. Products shipped to CyberData, both within and out of warranty, are shipped at the expense of the customer. CyberData will pay return shipping charges for repaired products.

  • Page 90: Spare In The Air Policy

    Warranty C.4.3 Spare in the Air Policy CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address: http://www.cyberdata.net/support/warranty/spareintheair.html...

  • Page 91: Index

    59 configurable parameters 29, 31, 34 autoprovisioned audio files 61 contact information 82 autoprovisioned firmware upgrades 60 contact information for CyberData 82 autoprovisioning autoupdate 60 Current Network Settings 34 autoprovisioning from DHCP 59 current network settings 34 autoprovisioning server (IP address) 60...
  • Page 92 Linux, setting up a TFTP server on 80 flush mounting, custom 79 local SIP port 36 log in address 27 gang box, fastening 76 gasket, avoid over-torque damage 76 MGROUP GMT table 63 MGROUP Name 46 GMT time 63 Operations Guide 930242A-D CyberData Corporation...
  • Page 93 46 SIP Server 36 product SIP configuration parameters configuring 25 outbound proxy 36, 41 mounting 74 registration and expiration, SIP server lease 36, 41 parts list 9 unregister on reboot 36 product features 4 Operations Guide 930242A-D CyberData Corporation...
  • Page 94 & RMA returns outside of the United States 83 password for login 36 warranty and RMA returns page 84 SIP servers supported 5 warranty policy at CyberData 83 unregister from 36 web access password 25 user ID for login 36...

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