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E. Getting Help
If, at any time, you encounter difficulties with your application or with any of our products, or if you simply
need guidance on system setups and capabilities, contact our Technical Support at:
North America
Tel.: (450) 437-5682
Fax: (450) 437-8053
If you have any questions about Kontron, our products, or services, visit our Web site at:
You also can contact us by E-mail at:
North America:
support@ca.kontron.com
EMEA:
support-kom@kontron.com
Or at the following address:
North America
Kontron Canada, Inc.
4555, Ambroise-Lafortune
Boisbriand, Québec
J7H 0A4 Canada
E.1
Returning Defective Merchandise
Before returning any merchandise please do one of the following:
• Call
1Call our Technical Support department in North America at (450) 437-5682 and in EMEA at +49 (0)
8341 803 333. Make sure you have the following on hand: our Invoice #, your Purchase Order #,
and the Serial Number of the defective unit.
2Provide the serial number found on the back of the unit and explain the nature of your problem to
a service technician.
EMEA
Tel.: +49 (0) 8341 803 333
Fax: +49 (0) 8341 803 339
EMEA
Kontron Modular Computers GmbH
Sudetenstrasse 7
87600 Kaufbeuren
Germany
E-1
www.kontron.com
AT8050
www.kontron.com
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