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IBM Infoprint 1130/1140
User Message
Primary
31 Defective Print
Cartridge
32 Unsupported
Print Cartridge
34 Short Paper
User
Message
Explanation
Secondary
Error code 31 is displayed when the top
front cover is closed and a defective
print cartridge is detected. It may take
the printer 10-20 seconds to determine if
the print cartridge is defective.
Depending on the setting of the Machine
Class ID the printer may be allowed to
print pages during this 10-20 second
interval. If pages are allowed to print,
they are not reprinted once a good print
cartridge is inserted.
Note: This error indicates the printer
was able to read the cartridge ID, but
the ID did not pass the verification test.
To pass the verification test, the ID read
from the print cartridge must match the
ID from the last "good" print cartridge or
the same ID must be read from the print
cartridge twice. The last "good" print
cartridge ID is stored in NVRAM.
Error 32 is displayed when the top cover
is closed and an unsupported print
cartridge is detected. It may take the
printer 10-20 seconds to determine if the
print cartridge is supported. Depending
on the setting of the Machine Class ID
the printer may be allowed to print
pages during this 10-20 second interval.
If pages are allowed to print, then they
are not reprinted once a good print
cartridge is inserted. If this does not fix
the problem, go to the
Cartridge Contact Assembly Service
Check" on page
The printer determines the paper length
is too short to print the formatted data.
This occurs when the printer does not
know the actual paper size loaded in the
tray. For auto-size sensing trays, this
error occurs if the paper stop is in the
incorrect position. Make sure the Paper
Size setting is correct for the size paper
that is being used.
"Smart
2-121.
Diagnostic Information
2-33
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