Troubleshooting; Breakdown Codes; Safety Alarms; Sensor Alarms - DeDietrich ECODENS DTG 1300-24 Eco / V130 User Manual

6. Troubleshooting

6 Troubleshooting
In the event of a fault, the display indicates an alarm message by
alternately showing AL and a code from which the type of fault can
be determined.

6.1 Breakdown codes

6.1.1

Safety alarms

Alarm code Meaning
cA Igniter fault
cI Ionization error
tS Overheating alarm
PA No water
cd Communication error with the safety control box (card side)
c8 Internal error safety control box
A1 Communication error with the safety control box (box side)
TH Communication with the communicating remote interrupted
6.1.2

Sensor alarms

Alarm code Meaning
40 Fault external sensor
41 No outside sensor on start-up if outlet sensor B present
42 Fault outlet sensor B
50 or 51 Fault temperature sensor heating outlet
54 or 44 Domestic hot water outlet sensor fault
58 or 59 Fault electronic manometer
6.1.3

Before contacting the installer

Try to restart the boiler once by pressing the key Q
control panel.
If this fails after a second try to restart,inform the professional
responsible for maintaining the boiler.
Note the following information on the appliance's rating plate:
- Boiler type
- Date of manufacture
- Serial no. of the appliance
- Type of gas used.
12
on the
DTG 1300-24 Eco / V130 11/09/09 - 300010111-001-B