Chapter 3
Troubleshooting
Resetting the Switch
Resetting the switch reboots the switch.
Note
To reset the switch:
1.
2.
The switch displays the prompt to run the initial configuration dialog. See
the Switch with the CLI Setup Program."
Alternatively, you can press the Reset button on the rear of the switch to power cycle the switch.
Finding the Switch Serial Number
If you contact Cisco Technical Assistance, you need to know the switch serial number.
Figure 3-2
command to see the switch serial number.
Figure 3-1
OL-23803-02
At the switch prompt, enter enable, and press Return or Enter.
At the Privileged EXEC prompt,
show the serial number locations. You can also use the show version privileged EXEC
Serial Number Location for the Catalyst 2960CPD-8TT-L and the 2960CPD-8PT-L
SN: XXXNNNNXXXX
#, enter setup and press Return or Enter.
switch
Catalyst 3560-C and 2960-C Switch Hardware Installation Guide
Resetting the Switch
Appendix C, "Configuring
Figure 3-1
and
3-5