Ruckus Wireless ZoneFlex 7781CM User Manual
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Ruckus Wireless ZoneFlex 7781CM User Manual

Zoneflex series outdoor access point
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See also: User Manual , Installation Manual
Ruckus Wireless
™
ZoneFlex
Outdoor Access Point
™
Release 9.8.1 User Guide
For the following ZoneFlex and SmartCell outdoor Access Points:
- ZoneFlex 7761-CM Dual-Band 802.11n AP with Integrated Cable Modem
- ZoneFlex 7762, 7762-AC, 7762-S, 7762-S-AC and 7762-T Dual-Band 802.11n APs
- ZoneFlex 7781CM Dual-Band 802.11n AP with Integrated Cable Modem
- ZoneFlex 7782, 7782-E, 7782-N and 7782-S Dual-Band 802.11n APs
- SmartCell 8800-S Outdoor Access Point
- T300 Omni 802.11ac Outdoor Access Point
- T301n 30-Degree Narrow Sector 802.11ac Outdoor Access Point
- T301s 120-Degree Wide Sector 802.11ac Outdoor Access Point
Part Number 800-70598-001 Rev B
Published July 2014
www.ruckuswireless.com

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Summary of Contents for Ruckus Wireless ZoneFlex 7781CM

  • Page 1 For the following ZoneFlex and SmartCell outdoor Access Points: - ZoneFlex 7761-CM Dual-Band 802.11n AP with Integrated Cable Modem - ZoneFlex 7762, 7762-AC, 7762-S, 7762-S-AC and 7762-T Dual-Band 802.11n APs - ZoneFlex 7781CM Dual-Band 802.11n AP with Integrated Cable Modem - ZoneFlex 7782, 7782-E, 7782-N and 7782-S Dual-Band 802.11n APs...

  • Page 2: Limitation Of Liability

    Ruckus Wireless, Ruckus, the bark logo, ZoneFlex, FlexMaster, ZoneDirector, SmartMesh, ChannelFly, SmartCell, Dynamic PSK, and Simply Better Wireless are trademarks of Ruckus Wireless, Inc. in the United States and other countries. All other product or company names may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Overview of the ZoneFlex Access Point........
  • Page 4 Logging Into the ZoneFlex AP Web Interface........
  • Page 5 Enabling Logging and Sending Event Logs to a Syslog Server ....126 Sending a Copy of the Log File to Ruckus Wireless Support ....127 Saving a Copy of the Log File to Your Computer .

  • Page 6: About This Guide

    About This Guide This guide describes how to configure and manage the Release 9.8.1 Ruckus Wireless ZoneFlex Access Point. This guide is written for those responsible for managing network equipment. Consequently, it assumes that the reader has basic working knowledge of local area networking, wireless networking, and wireless devices.
  • Page 7 Related Documentation NOTE If you plan to manage your ZoneFlex Access Points using ZoneDirector, then refer to the ZoneDirector User Guide (available from the Ruckus Wireless website). ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 8: Document Conventions

    Information that describes important features or instructions CAUTION! Information that alerts you to potential loss of data or potential damage to an application, system, or device WARNING! Information that alerts you to potential personal injury ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 9: Documentation Feedback

    • Part number: 800-70598-001 Revision B • Page 11 Please note that we can only respond to comments and questions about Ruckus Wireless product documentation at this email address. Questions related to tech- nical support or sales should be directed in the first instance to your network supplier.

  • Page 10: Introducing The Zoneflex Access Point

    Introducing the ZoneFlex Access Point In this chapter: • Overview of the ZoneFlex Access Point • Installing the Access Point • Getting to Know the Access Point Features ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 11: Overview Of The Zoneflex Access Point

    Access Point models also support chip level transmit beamforming (TxBF), which complements BeamFlex to provide enhanced interference mitigation. Your ZoneFlex Access Point can be deployed in standalone mode or as part of the ZoneFlex Smart WLAN system, in which it can be managed by either FlexMaster or ZoneDirector WLAN controller.

  • Page 12: Installing The Access Point

    Installing the Access Point Installing the Access Point This User Guide assumes that the ZoneFlex Outdoor APs have already been installed and have already been initially configured as described in the corresponding Installation Guide or Getting Started Guide. NOTE DO NOT connect the Access Point to your live network when first connecting the AP to an administrative computer.

  • Page 13: Getting To Know The Access Point Features

    Getting to Know the Access Point Features Getting to Know the Access Point Features This section identifies the physical features of each ZoneFlex Access Point model that is discussed in this guide. Ruckus Wireless recommends that you become familiar with these features.

  • Page 14: Zoneflex 7761-Cm Cable Modem Access Point

    Getting to Know the Access Point Features ZoneFlex 7761-CM Cable Modem Access Point ZoneFlex 7761-CM Cable Modem Access Point NOTE ZoneFlex 7761-CM requires a minimum of ZoneFlex (ZF) firmware version 9.4 and later to operate. Figure 1 Figure 2 identify the 7761-CM Cable Modem AP (CMAP) external features.
  • Page 15 Connects to the cable modem termination system (CMTS) at the Connector B headend using a tap on the plant and it provides AC power to the CMAP. AC power is supplied via Power Over Cable (POC). ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 16: Cmap Connectors

    • PoE-Out connector: RJ-45 port that can supply power to devices that support PoE. • Three N-type antenna connectors: Connects to the three 5GHz antennas (not supplied, with the CMAP). ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 17: Cmap Ethernet/Poe-Out Port

    ZoneDirector is managing it. Upon bootup, the LEDs are in CM (Cable Modem) Mode. Once bootup is completed, the LEDs alternate between CM Mode and AP Mode. Refer to the ZoneFlex 7761CM Dual Band 802.11n Outdoor Access Point with Integrated Cable Modem Installation Guide for more information on the CMAP LED operation.

  • Page 18: Cmap Supported Power Sources

    Web interface. The cable modem heater cannot be disabled. CMAP Operation Refer to the 7761CM Dual Band 802.11n Outdoor Access Point with Integrated Cable Modem Installation Guide for information on the Cable Modem configuration and operation procedures. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 19: Zoneflex 7762 Access Point

    Getting to Know the Access Point Features ZoneFlex 7762 Access Point ZoneFlex 7762 Access Point NOTE ZoneFlex 7762 requires a minimum of ZoneFlex (ZF) firmware version 9.4 and later to operate. Figure 3 Figure 4 identify the Access Point external features.
  • Page 20 If you want to extend the range of your wireless network, you can connect external high gain antennas (5GHz only) to the standard N-type radio frequency (RF) antenna connectors on the top panel of the Access Point. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 21 Getting to Know the Access Point Features ZoneFlex 7762 Access Point Figure 4. The 7762 5GHz antenna connectors are protected by metal caps Metal caps ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 22: Zoneflex 7762-Ac Access Point

    Getting to Know the Access Point Features ZoneFlex 7762-AC Access Point ZoneFlex 7762-AC Access Point NOTE ZoneFlex 7762-AC requires a minimum of ZoneFlex (ZF) firmware version 9.4 and later to operate. Figure 5 Figure 6 identify the AP external features.
  • Page 23 Connectors • PoE IN port: Supports 10/100/1000Mbps connections, connects to the network and receives 802.at PoE from the Ruckus Wireless 60W PoE injector (not supplied, may be ordered separately – part number 902-0180-XX00, where XX is the country code). PoE OUT port: Supports 10/100Mbps connections. If the AP is •...
  • Page 24 (5GHz only) to the standard N-type radio frequency (RF) antenna connectors on the top panel of the AP. Figure 6. The 7762-AC 5GHz antenna connectors are protected by metal caps Metal caps ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 25: Zoneflex 7762-S Access Point

    Getting to Know the Access Point Features ZoneFlex 7762-S Access Point ZoneFlex 7762-S Access Point NOTE ZoneFlex 7762-S requires a minimum of ZoneFlex (ZF) firmware version 9.4 and later to operate. Figure 7 Figure 8 identify the Access Point external features.
  • Page 26 NOTE: If you connect the Access Point to both PoE and DC power sources at the same time, it uses PoE as the primary power source and DC power as the backup power source. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 27: 7762-S 5Ghz Antenna Connectors

    (RF) antenna connectors on the top panel of the Access Point. Figure 8. The 7762-S 5GHz antenna connectors are protected by metal caps Metal caps Make a note of the MAC address on this label. You will need it later. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 28: Zoneflex 7762-S-Ac Access Point

    Getting to Know the Access Point Features ZoneFlex 7762-S-AC Access Point ZoneFlex 7762-S-AC Access Point NOTE ZoneFlex 7762-S-AC requires a minimum of ZoneFlex (ZF) firmware version 9.4 and later to operate. Figure 9 Figure 10 identify the AP external features.
  • Page 29 Connectors • PoE IN port: Supports 10/100/1000Mbps connections, connects to the network and receives 802.at PoE from the Ruckus Wireless 60W PoE injector (not supplied, may be ordered separately – part number 902-0180-XX00, where XX is the country code). PoE OUT port: Supports 10/100Mbps connections. If the AP is •...
  • Page 30 (5GHz only) to the standard N-type radio frequency (RF) antenna connectors on the top panel of the AP. Figure 10. The 7762-S-AC 5GHz antenna connectors are protected by metal caps Metal caps ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 31: Zoneflex 7762-T Access Point

    Getting to Know the Access Point Features ZoneFlex 7762-T Access Point ZoneFlex 7762-T Access Point NOTE ZoneFlex 7762-T requires a minimum of ZoneFlex (ZF) firmware version 9.4 and later to operate. Figure 11 Figure 12 identify the Access Point external features.
  • Page 32 If you want to extend the range of your wireless network, you can connect external antennas (5GHz only) to the standard N-type radio frequency (RF) antenna connec- tors on the top panel of the Access Point. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 33 The maximum value for the antenna gain that you should set depends on the type of external antennas that you are connecting to the AP. Figure 12. The 7762-T 5GHz antenna connectors are protected by metal caps Metal caps ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 34: Zoneflex 7781Cm Access Point With Cable Modem

    Getting to Know the Access Point Features ZoneFlex 7781CM Access Point with Cable Modem ZoneFlex 7781CM Access Point with Cable Modem NOTE ZoneFlex 7781CM requires a minimum of ZoneFlex (ZF) firmware version 9.5.1 and later to operate. Figure 13 Figure 14 identify the 7781CM AP with integral Cable Modem AP (7781CM) external features.
  • Page 35 Connects to the CMTS at the headend using a tap on the plant, and Connector B provides AC POC to the 7781CM. For more information, refer to the ZoneFlex 7781CM Cable Modem Access Point Installation Guide. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 36 Getting to Know the Access Point Features ZoneFlex 7781CM Access Point with Cable Modem Figure 14. 7781CM LEDs when the dome is pointing downwards ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 37: Reading The 7781Cm Leds

    • LED 2 (white) on indicates CM mode. • LEDs 3, 4, 5 and 6 (blue, middle green, yellow and red) are on. The LEDs alternate between CM and AP modes. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 38: Reading Leds In Access Point Mode

    At least one 2.4GHz wireless Yellow client is associated with the client is associated with the access point and signal strength access point and signal strength is weak. is weak. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 39: Reading Leds In Cable Modem Mode

    The customer-ordered 1.5A 12 VDC power supply part number is 902-0169-xxyy, where xx = Country and yy = revision. NOTE The 7781CM does not provide PoE output or support internal heater operation when powered by 12 VDC. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 40: Cable Modem Heater

    The 901-7781-WW11 EuroDOCSIS 7781CM does not include a built-in heater. 7781CM Operation Refer to the ZoneFlex 7781CM Cable Modem Access Point Installation Guide for information on Cable Modem configuration and operation. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 41: Zoneflex 7782 Access Point

    Getting to Know the Access Point Features ZoneFlex 7782 Access Point ZoneFlex 7782 Access Point NOTE ZoneFlex 7782 requires a minimum of ZoneFlex (ZF) firmware version 9.5.1 and later to operate. Figure 15 identifies the connectors and LEDs on the 7782 Omni AP.
  • Page 42 Off: No power is available, or the AP is not connected to a power • source. • Red: The AP is powering on. • G reen: The AP is connected to a power source and has completed its power-on sequence. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 43: Zoneflex 7782-E Access Point

    Getting to Know the Access Point Features ZoneFlex 7782-E Access Point ZoneFlex 7782-E Access Point NOTE ZoneFlex 7782-E requires a minimum of ZoneFlex (ZF) firmware version 9.5.1 and later to operate. Figure 16 identifies the connectors and LEDs on the bottom of the 7782-E External Antenna AP.
  • Page 44 ANT 2 ANT 2 5GHz connectors. • When you are connecting three 5GHz antennas to the AP, use the all three ANT 0, ANT 1 and ANT 2 5GHz connectors. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 45 The 7782-E supplies 3.3 VDC to the GPS antenna; make sure that a customer- supplied GPS antenna does not require more than 150mA. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 46: Zoneflex 7782-N Access Point

    Getting to Know the Access Point Features ZoneFlex 7782-N Access Point ZoneFlex 7782-N Access Point NOTE ZoneFlex 7782-N requires a minimum of ZoneFlex (ZF) firmware version 9.5.1 and later to operate. Figure 18 identifies the connectors and LEDs on the 7782-N 30-Degree Narrow Sector AP.
  • Page 47 Off: No power is available, or the AP is not connected to a power • source. • Red: The AP is powering on. • G reen: The AP is connected to a power source and has completed its power-on sequence. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 48: Zoneflex 7782-S Access Point

    Getting to Know the Access Point Features ZoneFlex 7782-S Access Point ZoneFlex 7782-S Access Point NOTE ZoneFlex 7782-S requires a minimum of ZoneFlex (ZF) firmware version 9.5.1 and later to operate. Figure 19 identifies the connectors and LEDs on the 7782-S 120-Degree Sector Table 16 describes the LEDs and connectors.
  • Page 49 Off: No power is available, or the AP is not connected to a power • source. • Red: The AP is powering on. • G reen: The AP is connected to a power source and has completed its power-on sequence. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 50: Smartcell Sc8800-S Outdoor Access Point

    5 GHz 5GHz 50-ohm N-type connector. Can be used with an external ANT 2 port antenna for operator-defined coverage areas and point-to-point deployments. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 51 RESET/PoE OUT RJ-45 waterproof gland. button under the PoE IN Supports 10/100/1000Mbps connections, connects to the RJ45 data network and receives Power over Ethernet (PoE) from the Ruckus connector Wireless 60W PoE injector. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 52 PWR LED • Off: No power is available, or the AP is not connected to a power source. Solid Red: The AP is powering on. • Solid Green: The AP is connected to a power source and has • completed its power-on sequence. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 53 2.4G LED • Off: WLAN service is down. • Amber (Yellow): WLAN service is up but with no client connected. Solid Green: WLAN service is up with at least one client • connected. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 54 MAP is connected, and at least one client is associated. Slow Flashing Green (once every two seconds): The WLAN is • up and at least one downlink MAP is connected. No clients are associated. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 55: T300 Outdoor Access Point

    The minimum software revision for the T300 AP is ZoneFlex (ZF) 9.8.1, or SmartCell Gateway (SCG) 2.5.1 or later. Do not connect the T300 AP to a Ruckus Wireless Controller with ZF 9.8.0 or earlier, or to SCG 2.5.0 or earlier.
  • Page 56 • Slow flashing green (one flash every two seconds): Mesh networking is enabled, but the AP is still searching for a mesh uplink. Note: The mesh (RAP and MAP) functions are available on the T300 in a future release. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 57 Refer to the Ruckus Wireless T300 data sheet for recommended PoE accessories. RESET This button resets the AP to its factory defaults, and is mounted button under the RESET/PoE IN RJ-45 waterproof gland. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 58: T301N Outdoor Access Point

    The minimum software revision for the T301n AP is ZoneFlex (ZF) 9.8.1, or SmartCell Gateway (SCG) 2.5.1 or later. Do not connect the T301n AP to a Ruckus Wireless Controller with ZF 9.8.0 or earlier, or to SCG 2.5.0 or earlier.
  • Page 59 • Slow flashing green (one flash every two seconds): Mesh networking is enabled, but the AP is still searching for a mesh uplink. Note: The mesh (RAP and MAP) functions are available on the T301n in a future release. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 60 Refer to the Ruckus Wireless T301n data sheet for recommended PoE accessories. RESET This button resets the AP to its factory defaults, and is mounted button under the RESET/PoE IN RJ-45 waterproof gland. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 61: T301S Outdoor Access Point

    The minimum software revision for the T301s AP is ZoneFlex (ZF) 9.8.1, or SmartCell Gateway (SCG) 2.5.1 or later. Do not connect the T301s AP to a Ruckus Wireless Controller with ZF 9.8.0 or earlier, or to SCG 2.5.0 or earlier.
  • Page 62 • Slow flashing green (one flash every two seconds): Mesh networking is enabled, but the AP is still searching for a mesh uplink. Note: The mesh (RAP and MAP) functions are available on the T301s in a future release. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 63 Refer to the Ruckus Wireless T301s data sheet for recommended PoE accessories. RESET This button resets the AP to its factory defaults, and is mounted button under the RESET/PoE IN RJ-45 waterproof gland. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 64: Navigating The Web Interface

    When Using a Dual-Band Access Point Logging Into the ZoneFlex AP Web Interface You can manage your AP with the ZoneFlex Web interface (which you already used to configure basic AP parameters). If your ZoneFlex network is managed by a Ruckus Wireless ZoneDirector, then you can manage APs using ZoneDirector rather than individually logging into each AP’s Web interface.

  • Page 65: Navigating The Web Interface

    Click this button to open a help window with information related specifically to the options currently displayed in the workspace. Workspace This large area displays features, options and indicators relevant to your menu bar choices. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 66: When Using A Dual-Band Access Point

    When Using a Dual-Band Access Point When Using a Dual-Band Access Point If your ZoneFlex AP model is dual-band, then note that elements on the Web interface menu are slightly different from single-band ZoneFlex AP models. Dual-band ZoneFlex APs have one 2.4GHz radio (for 802.11b/g/n clients) and one 5GHz radio (for 802.11a/n clients).

  • Page 67: Configuring The Access Point

    Configuring Ethernet Ports • Configuring Hotspot Service This chapter provides instructions for configuring ZoneFlex Access Points in a standalone configuration. If you plan to manage your ZoneFlex network using ZoneDirector, refer to the ZoneDirector User Manual, available from the Ruckus website at http://support.ruckuswireless.com/documents.

  • Page 68: Configuring Device Settings

    LEDs. This can be useful when the AP is installed in a public location, to avoid drawing attention to the AP. • Enable Internal Heater and PoE OUT Port (specific models only) if needed. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 69 • TACACS+ port: 49 is the default, but it can be set to any available TCP port. • TACACS+ Service: Login name. • Share Key: TACACS+ Password. • Confirm Share Key: retype the TACACS+ Password. 6 Click Update Settings to save and apply your changes. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 70: Configuring Internet Settings

    Figure 29. The Configuration > Internet page VLAN Settings Overview A Ruckus Wireless access point is like a network switch, in that it supports Wi-Fi connections. As such, like many advanced switches, Ruckus APs conform to the IEEE 802.1Q standard -- the standard that defines virtual LANs. In an 802.1Q switch, the concept of VLANs is always present.

  • Page 71: Configuring An Ntp Server

    VLAN (untagged VLAN) if the packet contains no 802.1Q header. In general, if your network has VLANs deployed already, you should apply VLAN configuration to Ruckus APs so that the configuration across the network is consistent. Configuring an NTP Server A network time protocol (NTP) server should be configured to ensure that the Access Point maintains the correct time.

  • Page 72: Obtaining And Assigning An Ip Address

    IP addresses to one or more networked devices prove to be unusable or in conflict with others, or when the AP loses its DHCP- assigned IP address for some reason. 1 Go to Status > Internet. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 73: Configuring Ipv4 Auto/Manual Configuration

    3 In IPv4 DNS Mode, select Auto or Manual. • When you select Auto, the AP automatically searches for an IPv4 DNS server. • When you select Manual, also make the following entries: ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 74: Configuring Ipv6 Auto Configuration

    3 When the Internet Connection Settings options appear, you can make changes to the following settings: • (IPv6 only) IPv6 Primary DNS Server: The IP address of the primary IPv6 DNS server. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 75: Pppoe

    2 Under IPv4 Connection Type, select PPPoE. 3 Enter a PPPoE Username. 4 Enter a PPPoE Password. 5 Retype the password in PPPoE Password Confirmation. 6 Click Update Settings to save your changes. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 76: Configuring L2Tp Connection Settings

    In a typical WLAN implementation, these rules include a captive portal to authenticate users’ credentials. In the case of L2TP, the ZoneFlex AP functions as a remote bridge. As such, it forwards traffic into PPP sessions over the L2TP tunnel. This implementation ensures that you have complete visibility into MAC addresses of users, as individual Wi-Fi clients are essentially placed (bridged) onto the ISP’s core network.
  • Page 77 6 In Close WLAN When Tunnel Fail, select Enable if you want to disable the WLAN when the tunnel connection is lost. This prevents clients from remaining seemingly connected to the WLAN but without Internet connectivity. 7 Click Update Settings to save your changes. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 78: Configuring Local Subnets

    Configuring L2TP Connection Settings Configuring Local Subnets ZoneFlex Access Points can be configured to provide routing/network address translation (NAT) functionality using the Local Subnets feature. When a Local Subnet is enabled, the standalone AP serves as a gateway router that can manage its own subnets, providing DHCP server and DNS cache functions for both wired and wireless clients.
  • Page 79 “40” as the VLAN for this subnet.) 9 Click Update Settings to save your changes. The local subnet is created immediately and can now be applied to WLANs or Ethernet ports from their respective configuration pages. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 80: Configuring Wireless Settings

    > Radio 2.4G or Configuration > Radio 5G. 1 Go to Configuration > Wireless/Radio 2.4G/Radio 5G. The Configuration > Wireless > Common page appears. Figure 33. The Configuration > Wireless > Common page ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 81 Ruckus Wireless devices that are sold in the USA are preconfigured with the correct country code and this setting is non-configurable. Advanced Settings Refer to “Reviewing Common Advanced Settings” on page 83 ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 82 • Enter the Ekahau ERC port. 3 If you are using AeroScout RFID Tags in your organization to locate assets or personnel, then you can use your ZoneFlex AP to relay location or presence data from the AeroScout Tags to the AeroScout Engine via Wi-Fi.

  • Page 83: Reviewing Common Advanced Settings

    Configuring Common Wireless Settings 4 If you are using an Ekahau Real Time Location System (RTLS) in your organization, then you can use your ZoneFlex AP to relay location or presence data to the Ekahau Real Time Location System RTLS Controller (ERC).
  • Page 84 (this value differs according to the current country code). 5.8 GHz (Only available in certain countries selected using the Country Code Enable to activate the optional 5.8GHz channels Channels option.) Select (disabled by default). ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 85: Configuring Wireless # Settings

    1 Go to Configuration > Wireless/Radio 2.4G/Radio 5G. The Configuration > Wireless > Common page appears. 2 Click one of the eight Wireless (#) tabs. The Configuration > Wireless > Wireless [#] page appears. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 86 Mode you activated on the Configuration > Wireless > Advanced > Wireless [#] page. If Protection Mode is not active, ignore this option. “Setting Threshold Options” on page 95 For more information, see ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 87 Dynamic VLAN allows the dynamic assignment of VLANs to clients based on RADIUS attributes. Enable this option only if your RADIUS server is configured to segment clients using dynamic VLAN. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 88: Using Wep

    NOTE WEP encryption has been proven to be easily circumvented. Therefore, Ruckus Wireless recommends using WPA whenever possible, and only use WEP if your client devices do not support WPA. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 89 4 Review the encryption settings listed in Table 27, and then make changes as required. Table 27. WEP Options Encryption Setting Description Open is the only authentication mode available with WEP Authentication Mode encryption. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 90: Using Wpa

    WLAN unless their devices support WPA-PSK and are configured with the same passphrase. 1 Go to Configuration > Wireless/Radio 2.4/Radio 5G. The Configuration > Wireless > Common page appears. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 91 3 Click the Encryption Method menu, and select WPA. An additional set of WPA- specific options appear. 4 Review the encryption settings listed in Table 28, and then make changes as required. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 92 Passphrase Enter a new passphrase between 8 and 32 characters long, using any combination of printable characters (letters, numbers, hyphens and underscores). ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 93: Customizing 802.1X Settings

    1 Go to Configuration > Wireless/Radio 2.4G/Radio 5G. The Configuration > Wireless > Common page appears. 2 Click a Wireless # tab to configure. The Configuration > Wireless > Wireless [#] page appears. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 94 WEP key, but not as strong as the newer AES algorithm. • AES: AES (Advanced Encryption Standard) replaces TKIP as the default (and recommended) encryption algorithm for modern wireless LANs. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 95: Setting Threshold Options

    Ruckus Wireless APs do not support arbitrary rate values for 802.1X clients (if client rate limiting attributes are configured on the RADIUS server). ZoneFlex APs support only those WLAN rate limiting values that can be set using the AP web interface.
  • Page 96 5 Click Update Settings to save and apply the changes. A confirmation message appears at the top of the page. You have completed configuring the threshold options. To reopen the previous page, click the Go back to Wireless Configuration link. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 97: Rate Limiting

    Access controls can be configured for each WLAN from its respective Wireless # tab. Access Control List (ACL) Options This section describes the options that you can use to control access to the wireless network. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 98 3 Click the Edit Settings button next to Access Control. 4 Select the radio button for the desired access control. (For a description of the options, refer to “Access Control List (ACL) Options”.) The Access Controls Table appears. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 99 To remove a MAC address from the ACL table, click the Cancel button in the Remove column, and then click Update. The ACL table refreshes, and the MAC address that you deleted disappears from the table. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 100: Configuring Ethernet Ports

    Trunk Port : This port passes all VLAN traffic. • • Access Port : This port provides network access. • General Port : User-defined VLAN membership. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 101 Access Port as the port type. This option allows you to select which subnet this port’s traffic is part of. You must have previously configured a subnet from the Configuration > Local Subnets page before it becomes available here. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 102: All Ethernet Port Options Table

    Description Authentication Server Enter the authentication server IP address, port, and server (required) secret for all Ethernet ports. Only available if 802.1X Authenticator are enabled (includes any packet forward selection). ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 103: Setting Ethernet Port Type

    Supplicant are enabled (includes any packet forward selection). 4 Click Update Settings to save your changes. Setting Ethernet Port Type ZoneFlex AP Ethernet ports can be configured as one of the following port types: • Trunk Port • Access Port •...

  • Page 104: General Port

    AAA server. If the credentials are accepted the supplicant is allowed access. • Authentication Server (AAA Server): The AAA server verifies the supplicant’s credentials and permits or rejects its request for access. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 105 Configuring Ethernet Ports Working with 802.1X on Wired Ethernet Ports For wired 802.1X, a Ruckus AP’s Ethernet port can be configured as either an Authenticator or as a Supplicant, depending on which port type is selected. Table Table 33 describe the 802.1X roles available by port type.

  • Page 106: Configuring Hotspot Service

    Working with 802.1X on Wired Ethernet Ports Configuring Hotspot Service Hotspot service can be deployed on standalone ZoneFlex APs through the Web interface. At a minimum, you must configure a login redirect URL and a RADIUS server to which users are authenticated. Additional options and controls are provided on subsequent pages.

  • Page 107: Customizing Hotspot Optional Settings

    Optional Hotspot settings include a number of options for fine-tuning your Hotspot service, such as maximum session time, grace period, accounting update interval, and so on. 1 Go to Configuration > Hotspot. 2 Click More Options/Edit Settings. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 108 Hotspot authentication has failed. If enabled, an optional MAC authentication password can be entered. If no password is specified, the system uses the client’s MAC address as the password. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 109 Enter the maximum session time in minutes. Grace Period Specify the maximum time that a user may disconnect from the Hotspot service and return without the need to login again. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 110: Creating A Hotspot Walled Garden

    (such as www.yahoo.com), as users may be redirected to reauthenticate when they navigate through the page. 1 Go to Configuration > Hotspot. 2 Click Walled Garden/Edit Settings. 3 Click Add new entry. A field entitled Walled Garden Host appears. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 111: Removing Entries From The Walled Garden Hosts Table

    Allowing Unrestricted Hotspot Access by MAC Address 1 Go to Configuration > Hotspot. 2 Click Unrestricted Clients/Edit Settings. 3 Click Add new entry, and enter the MAC address of a client in the fields provided. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 112 Configuring Hotspot Service Allowing Unrestricted Hotspot Access by MAC Address Figure 46. Configuring Hotspot unrestricted clients table 4 Click Update to save your changes. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 113: Managing The Access Point

    Where to Find More Information This chapter provides instructions for managing standalone ZoneFlex Access Points using the Web interface. For information on managing your ZoneFlex network using ZoneDirector, refer to the ZoneDirector User Guide, available from the Ruckus Wireless website.

  • Page 114: Viewing Current Device Settings

    The Status > Device page displays a general overview of the AP’s current status, including device name, serial number, MAC address, current software version, and so on. Figure 47. The Status > Device page ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 115: Viewing Current Internet Connection Settings

    Internet. Information includes IP address, gateway, DNS server, NTP server and connection type (method of obtaining an IP address -- DHCP or static IP). Figure 48. The Status > Internet page ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 116: Viewing Current Local Subnet Settings

    If you want to make changes to any of these settings, then go to Configuration > Local Subnets. Refer to “Configuring Local Subnets” on page 78 for more infor- mation. Figure 49. The Status > Local Subnet page ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 117: Viewing Current Wireless Settings

    2.4GHz 11 Mbps: Allows 11b devices only. • 11ng: Operates with 802.11n, 802.11g and 802.11b devices • in the 2.4GHz spectrum only. 11na: Operates with 802.11n and 802.11a devices in the • 5GHz spectrum only. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 118 If you want to make changes to any of these settings, go to the Configuration > Wireless/Radio 2.4G/Radio 5G page. Refer to “Configuring Common Wireless Settings” on page 80 for more information. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 119: Viewing Associated Wireless Clients

    1 Go to Status > Wireless. The Status > Wireless page appears. NOTE If you are using a dual-band ZoneFlex AP, go to Status > Radio 2.4G or Status > Radio 5G. 2 Click any of the Wireless # tabs. Wireless clients that are associated with this particular wireless network appear under Connected Devices.

  • Page 120: Changing The Administrative Login Settings

    The default user name is super and the default password is sp-admin. To prevent unauthorized users from logging into the Web interface using these default admin- istrator login settings, Ruckus Wireless recommends that you change the default Web interface password immediately after your first login.

  • Page 121: Enabling Other Management Access Options

    AP. These options include management access using HTTP, Telnet and SSH. You can also view and set up the connection to a Ruckus Wireless FlexMaster server under the TR-069/SNMP Management Choice options. If your ZoneFlex device is to be managed by FlexMaster, then the FlexMaster information (server URL and contact interval) is preconfigured before you receive your ZoneFlex device.
  • Page 122 Continue service When the recovery process is invoked, the WLAN service is Enabled ) or halted ( Disabled ). Only available on WLANs when in continued ( recovery mode selected APs. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 123 TCP port 443 on the firewall to allow connections through port 443. If FlexMaster server is used, open TCP ports 80 and 443 for HTTP/HTTPS communications, and TCP port 8082 for AP wake-up commands. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 124: Viewing Flexmaster Management Status

    Shows the date and time of the AP’s last successful contact Contact with FlexMaster. Last Contact Result Shows the result of the last attempt to contact FlexMaster (success or failure, and failure error code if applicable). ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 125: Pointing The Ap To Flexmaster

    Last successful contact. Pointing the AP to FlexMaster Your ZoneFlex device is required to “call home” to register with your FlexMaster; FlexMaster does not initiate initial contact. To register successfully with FlexMaster, your ZoneFlex device must know the FlexMaster server’s URL. You need TCP ports 80 and 443 open between APs and FlexMaster when traversing Layer 3/firewall boundaries.

  • Page 126: Working With Event Logs And Syslog Servers

    AP’s current log file text. You can use the former to send the log to Ruckus Wireless support or save it to a local file, and use the latter to configure automatic delivery of log files to a syslog server.

  • Page 127: Sending A Copy Of The Log File To Ruckus Wireless Support

    Working with Event Logs and Syslog Servers Sending a Copy of the Log File to Ruckus Wireless Support Sending a Copy of the Log File to Ruckus Wireless Support The Support Info log consists of the configuration and run-time status of the AP and can be useful for troubleshooting.

  • Page 128: Saving A Copy Of A Support File To Your Computer

    5 When the “Save as...” dialog box appears, find a convenient location on your local computer to save the file, and change the file extension from .html to .txt. 6 Click Save to save the support file to your computer. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 129: Upgrading The Firmware

    2 Click the host name field, and then type the URL of the server. Or click the IP address field, and then type the IP address of the server. Remember to start the ftp:// URL with ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 130: Upgrading Manually Via The Web

    Do not change any of the Image Control File, Username or Password entries. 3 Verify that the Auto Upgrade option is set to Enabled. 4 Toggle the Interval to Check for Software Upgrade drop-down list to select your preferred interval. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 131 After you click one of these two options, a status bar appears during the upgrade process. When the upgrade is complete, the AP automatically reboots at the time you specified in Step 5. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 132: Rebooting The Ap And Cable Modem

    NOTE The 7761-CM and 7781CM access points with integral cable modems can also be remotely reset using the OID and CLI commands described in the ZoneFlex 7761-CM and 7781CM Installation Guides. ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 133: Resetting The Ap To Factory Defaults

    DO NOT reset the Access Point to factory defaults unless you are directed to do so by Ruckus Wireless support staff or by a network administrator. Do this only if you are able to immediately reconnect the restored AP to your computer, to reconfigure it for Wi-Fi network use —...

  • Page 134: Running Diagnostics

    2 Click the text field by the option you want to activate, and type the network address of a site you wish to connect to. 3 Click Run test. The results appear in the text field below each option. Figure 58. Pinging an IP address ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 135 Running Diagnostics Scheduling Automatic Upgrades Figure 59. Running traceroute on ruckuswireless.com ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...

  • Page 136: Where To Find More Information

    Scheduling Automatic Upgrades Where to Find More Information If you have questions that this User Guide does not address, visit the Ruckus Wireless Support Portal at http://support.ruckuswireless.com. The Support Portal hosts the latest versions of user documentation. You can also find answers to frequently asked questions (FAQs) for each Ruckus Wireless product type.
  • Page 137 92, 95 WPA auto default IP address WPA TKIP default user name and password AP factory defaults, resetting delivery traffic indication message AP, installing device associated clients location ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 138 GPS coordinates guest VLAN name, device network heater, internal network settings, Hotspot help network time protocol server Hotspot basic settings network settings optional settings optional settings, Hotspot unrestricted access walled garden ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 139 SSID standalone mode static IP connection type walled garden, Hotspot syslog web interface WEP key index width, channel T300 AP wireless T301n AP advanced settings T301s AP channel tabs ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 140 WPA2 WPA version ZoneDirector ZoneFlex 7761-CM AP 7762 AP 7762-AC AP 7762-S AP 7762-S-AC AP 7762-T AP 7781CM AP 7782 AP 7782-E AP 7782-N AP 7782-S AP ZoneFlex smart WLAN system ZoneFlex Outdoor Access Point 9.8.1 User Guide, 800-70598-001 Rev B...
  • Page 141 Copyright © 2006-2014. Ruckus Wireless, Inc. 350 West Java Dr. Sunnyvale, CA 94089. USA www.ruckuswireless.com...

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