Ruckus Wireless ZoneFlex 7762-S User Manual

802.11g access point; 802.11g outdoor access point; 802.11n access point; dual band 802.11n access point; dual band 802.11n outdoor access point; dual band 802.11n outdoor sector access point; 2.4ghz 802.11n smart wi-fi access point; dual band 802.11n sma

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Page 1 ZoneFlex 7962 Dual Band 802.11n Access Point ■ ZoneFlex 7762 Dual Band 802.11n Outdoor Access Point ■ ZoneFlex 7762-S Dual Band 802.11n Outdoor Sector Access Point ■ ZoneFlex 7341 2.4GHz 802.11n Smart Wi-Fi Access Point ■ ZoneFlex 7343 2.4GHz 802.11n Smart Wi-Fi Access Point ■...
Page 3: Table Of Contents
Contents About This Guide Document Conventions ..........i Related Documentation .
Page 4 Disconnect the Access Point from the Network ......45 Step 3: Deploy the Access Point......... .46 1.
Page 5 Enabling Logging and Sending Event Logs to a Syslog Server ....92 Sending a Copy of the Log File to Ruckus Wireless Support ....93 Saving a Copy of the Current Log to Your Computer .
Page 7: About This Guide
Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format (PDF) or HTML on the Ruckus Wireless Support Web site at: http://support.ruckuswireless.com/...
Page 8: Related Documentation
ZoneDirector User Guide (available from the Ruckus Wireless website). Documentation Feedback Ruckus Wireless is interested in improving its documentation and welcomes your comments and suggestions. You can email your comments to Ruckus Wireless at: docs@ruckuswireless.com When contacting us, please include the following information: Document title ■...
Page 9: Introducing The Zoneflex Access Point
......2 Overview of the ZoneFlex Access Point Congratulations on your purchase of the Ruckus Wireless ZoneFlex Access Point! ZoneFlex Access Points are the industry’s first centrally-managed Wi-Fi access points that are capable of extending wireless signals two to four times farther than a conventional access point.
Page 10: Unpacking The Zoneflex Access Point
Getting to Know the Access Point Features This section identifies the physical features of each ZoneFlex Access Point model that is discussed in this guide. Before you begin the installation process, Ruckus Wireless recommends that you become familiar with these features.
Page 11: Zoneflex 2942/7942 Access Point
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 2942/7942 Access Point The side panel of ZoneFlex 2942/7942 features four LED indicators that can be used to assess both device and network status. The rear view displays the connector panel, which includes the LAN ports and the optional external antenna connection.
Page 12 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 3. ZoneFlex 2942/7942 side panel elements Number LED/Button Name Description DIR LED • Off: The Access Point is not being managed by ZoneDirector (standalone mode). • Green: The Access Point is being managed by ZoneDirector.
Page 13 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 3. ZoneFlex 2942/7942 side panel elements Number LED/Button Name Description Kensington Lock The Kensington lock feature, located on the opposite side of the unit from the pictured LEDs, is designed to prevent the sliding door from opening, thus locking the unit.
Page 14 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features The external antenna connectors are for indoor use only. Do not connect CAUTION: them to outdoor antennas. Table 4. ZoneFlex 2942/7942 rear panel elements Number Item Name Description Power Connect the power adapter to this socket.
Page 15: Zoneflex 7962 Access Point
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7962 Access Point The physical features of ZoneFlex 7962 are very similar to ZoneFlex 2942/7942. It uses the same dome-type chassis with the sliding door and Kensington lock on the side panel.
Page 16 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 6. ZoneFlex 7962 side panel elements Number LED/Button Name Description DIR LED • Off: The Access Point is not being managed by ZoneDirector (standalone mode). • Green: The Access Point is being managed by ZoneDirector.
Page 17 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 6. ZoneFlex 7962 side panel elements Number LED/Button Name Description HARD RESET Pushing and quickly releasing this internal button Button reboots the AP. Pushing and holding it for six seconds resets the AP to factory default settings.
Page 18 110-240V AC, Output 12V 1.0A DC). Power can also be supplied via the 10/100/1000 PoE port. Lock Hasp The lock hasp works with a cable or Ruckus Wireless mounts. The recommended lock type is Masterlock 120 series (D, T, Q, KAD types).
Page 19: Zoneflex 7341 Access Point
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 7. ZoneFlex 7962 rear panel elements Number Item Name Description OPTIONAL Button Not active in this model at this time. SOFT RESET Use to reset AP. This is a normal reset and does not Button set AP back to factory defaults.
Page 20 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 8. ZoneFlex 7341 front panel elements Description DIR LED • Off: The Access Point is not being managed by ZoneDirector (standalone mode). • Green: The Access Point is being managed by ZoneDirector.
Page 21: Zoneflex 7343 Access Point
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 6 shows the rear panel of ZoneFlex 7341. For a description of each rear panel part, refer to Table Figure 6. ZoneFlex 7341 rear panel Table 9.
Page 22 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Figure 7. ZoneFlex 7343 front panel Table 10. ZoneFlex 7343 front panel elements Description PWR LED • Off: Off. • Red: Boot up in process. • Green: On. OPT LED Not used in this model DIR LED...
Page 23 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 10. ZoneFlex 7343 front panel elements Description WLAN LED • Off: The WLAN service is down. • Amber: The WLAN service is up and no clients are associated (standalone), or no wireless clients and no downlink MAPs are connected (RAP).
Page 24: Rear Panel
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 8 shows the rear panel of ZoneFlex 7343. For a description of each rear panel part, refer to Table Figure 8. ZoneFlex 7343 rear panel Table 11.
Page 25: Zoneflex 7363 Access Point
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7363 Access Point ZoneFlex 7363 features five LEDs on its front panel, and buttons and connectors on its rear panel. Front Panel Figure 9 shows the front panel of ZoneFlex 7363. For a description of each front panel part, refer to Table Figure 9.
Page 26 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 12. ZoneFlex 7363 front panel elements Description 2.4G LED (WLAN) • Off: The WLAN service is down. • Amber: The WLAN service is up, at least one wireless client is associated (standalone), or at least one downlink MAP is connected (RAP), or uplink RAP is connected (MAP), but signal...
Page 27: Zoneflex 7363 Rear Panel
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 10 shows the rear panel of ZoneFlex 7363. For a description of each rear panel part, refer to Table Figure 10. ZoneFlex 7363 rear panel Table 13.
Page 28: Zoneflex 2741 Outdoor Access Point
ZoneFlex 2741 Outdoor Access Point Figure 11 Figure 12 identify the physical features of the ZoneFlex 2741 Outdoor Access Point. Ruckus Wireless recommends that you become familiar with these features. Figure 11. ZoneFlex 2741 Outdoor Access Point LEDs and bottom connectors Table 14.
Page 29 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 14. ZoneFlex 2741 LEDs and bottom panel connectors Label Description Reset Using a pointed object (for example, a pen), press this button to restart the Access Point or to restore it to factory default settings: •...
Page 30 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 15. ZoneFlex 2741 LED states and behaviors Meaning • Off: The WLAN service is down. • Green: The AP is functioning as a Root AP (RAP) or Mesh AP (MAP), and the uplink signal is good.
Page 31 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Figure 12. The antenna connector is protected by a metal cap Metal Cap...
Page 32: Zoneflex 7762/7762-S Outdoor Access Point
ZoneFlex 7762/7762-S Outdoor Access Point Figure 13 Figure 14 identify the physical features of the ZoneFlex 7762 and 7762- S Outdoor Access Points. Ruckus Wireless recommends that you become familiar with these features. Figure 13. ZoneFlex 7762/7762-S Outdoor Access Point parts...
Page 33 • Flashing amber: The WLAN service is up and no wireless clients are currently associated. If the AP is being managed by Ruckus Wireless ZoneDirector: • Green: The AP is part of a mesh network (either as Root AP or Mesh AP) and is connected to an uplink with good signal.
Page 34 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Figure 14. The 5GHz antenna connectors are protected by metal caps Metal Caps...
Page 35: Installing The Access Point
Installing the Access Point In This Chapter Before You Begin ........... 27 Step 1: Preconfigure the Access Point.
Page 36: Perform A Site Survey
Installing the Access Point Before You Begin Perform a Site Survey Before installing the Access Point, perform a site survey to determine the optimal Access Point placement for maximum range, coverage, and network performance. When performing a site survey, consider the following factors: Data rates: Range is generally inversely proportional to data rates.
Page 37: Determine The Optimal Mounting Location And Orientation
Orientation The location and orientation that you choose for the Access Point play a critical role in the performance of your wireless network. In general, Ruckus Wireless recommends installing the Access Point away from obstructions and sources of interference and ensuring that the top of the Access Point is pointing in the general direction of its wireless clients.
Page 38 Installing the Access Point Before You Begin Figure 16. Recommended orientation for maximum vertical plane coverage Excellent Reach Good Limited Reach Reach Excellent Reach...
Page 39 Installing the Access Point Before You Begin Figure 17. Recommended orientation for maximum mesh coverage Limited Limited Reach Reach Excellent Excellent Excellent Reach Reach Reach Good Good Reach Reach ZoneFlex 7341, 7343 and 7363 Orientation ZoneFlex 7341, 7343 and 7363 have a more rounded coverage area and less horizontal range (when mounted horizontally) compared to the ZoneFlex 2942, 7942 and 7962 APs.
Page 40 Installing the Access Point Before You Begin Figure 19. ZoneFlex 7341/7343/7363 recommended wall mounting orientation Excellent Reach Limited Reach Excellent Reach Excellent Reach...
Page 41: Step 1: Preconfigure The Access Point
Installing the Access Point Step 1: Preconfigure the Access Point Figure 20. ZoneFlex 7341/7343/7363 wall mounting in a corridor (top view) Excellent Reach Limited Reach Excellent Reach Limited Reach Excellent Reach Excellent Reach Limited Reach Step 1: Preconfigure the Access Point The procedure for completing the Access Point’s essential configuration depends on whether you want it to be managed by either ZoneDirector or FlexMaster or to operate as a standalone access point.
Page 42: Configuring For Management By Zonedirector
Installing the Access Point Step 1: Preconfigure the Access Point Configuring for Management by ZoneDirector If ZoneDirector is installed on the network, you can configure the Access Point for management by ZoneDirector. Simply connect the Access Point to same Layer 2 subnet as ZoneDirector.
Page 43: Configuring For Standalone Operation Or For Management By Flexmaster
Management by FlexMaster This section describes the steps you need to complete to set up the AP in standalone mode or to be managed by Ruckus Wireless FlexMaster, if you have one installed on the network. What You Will Need...
Page 44: Prepare The Administrative Computer
Installing the Access Point Step 1: Preconfigure the Access Point 1. Prepare the Administrative Computer NOTE: The following procedure is applicable if the administrative computer is running Windows XP or Windows 7. If you are using a different operating system, refer to the documentation that was shipped with your operating system for information on how to modify the computer’s IP address settings.
Page 45 Installing the Access Point Step 1: Preconfigure the Access Point Figure 21. Sample configuration in the Internet Protocol (TCP/IP) Properties dialog box 2. Connect the Access Point to the Administrative Computer 1. Connect one end of an Ethernet cable to an Ethernet port on the Access Point, and then connect the other end to the administrative computer’s Ethernet port.
Page 46: Configure The Wireless Settings
Installing the Access Point Step 1: Preconfigure the Access Point Figure 22. The ZoneFlex Access Point login page 5. In User name, type super. 6. In Password, type sp-admin. 7. Click Log In. The Web interface appears, displaying the Device page. 8.
Page 47 Installing the Access Point Step 1: Preconfigure the Access Point Configure Common Wireless Settings 1. On the left menu of the Web interface, click Configuration > Wireless. The Common page appears. NOTE: For dual band APs (ZoneFlex 7962/7762/7363), the two radios (2.4GHz and 5GHz) need to be configured separately on the Web interface.
Page 48 4. Clear the SSID box, and then type a unique and descriptive name that you want to call this wireless network. For example, you can type Ruckus Wireless AP. This SSID is the name that will help users identify this wireless network in their wireless network connection application.
Page 49 Installing the Access Point Step 1: Preconfigure the Access Point Figure 24. The Configuration > Wireless > Wireless 1 tab (Optional) Set the FlexMaster Server Address If you have a FlexMaster server installed on the network and you intend to use FlexMaster to manage the Access Point, you can set the FlexMaster server address at this point.
Page 50 Installing the Access Point Step 1: Preconfigure the Access Point http://192.168.20.1/intune/server https://192.168.20.1/intune/server 5. Click Update Settings to save your changes. You have completed setting the FlexMaster server address on the Access Point. Figure 25. Type the FlexMaster server URL NOTE: Instructions on how to verify that the Access Point and FlexMaster can communicate with each other are provided in “Check the TR069 Status (FlexMaster Management Only)”...
Page 51: Step 2: Verify Access Point Operation
You are now ready to connect the Access Point to your network. Step 2: Verify Access Point Operation Before deploying the Access Point to your environment, Ruckus Wireless strongly recommends that you verify that the Access Point is operating correctly. To do this,...
Page 52: Check The Leds
The WLAN LED is green. ■ If you do not have Ruckus Wireless ZoneDirector on the network, the DIR LED is ■ off. This indicates that the Access Point is operating in standalone mode. If there is a ZoneDirector device on the network, the DIR LED is green.
Page 53: Associate A Wireless Client With The Access Point
“Configure Wireless # Settings” page 40. For example, if you set the SSID to Ruckus Wireless AP, click the wireless network named Ruckus Wireless AP. 4. Click Connect. Your wireless client connects to the wireless network. After the wireless client connects...
Page 54: Step 3: Deploy The Access Point
Installing the Access Point Step 3: Deploy the Access Point Step 3: Deploy the Access Point In this step, you will place the Access Point in a suitable location on the network and connect it to a power source and to your network environment. 1.
Page 55: Troubleshooting Installation
Installing the Access Point Troubleshooting Installation 2. Connect the power adapter to a power source. 3. Obtain an Ethernet cable that is long enough to connect the Access Point to your network’s router, switch, or hub. 4. Connect one end to a LAN port on the AP, and then connect the other end to your network’s router, switch, or hub.
Page 56 Installing the Access Point Troubleshooting Installation...
Page 57: Navigating The Web Interface
If you need to manage your AP, you do it with the features of the ZoneFlex Web interface (which you already used to set up the AP for use). If your ZoneFlex network will be managed by a Ruckus Wireless ZoneDirector, you can manage APs through ZoneDirector rather than logging into each AP’s Web interface individually.
Page 58: Navigating The Web Interface
Navigating the Web Interface Navigating the Web Interface Navigating the Web Interface You manage the Access Point through a Web browser-based interface that you can access from any networked computer. Table 20 lists the Web interface features that are identified in Figure Figure 26.
Page 59: If You Are Using A Dual Band Zoneflex Access Point
Navigating the Web Interface If You Are Using a Dual Band ZoneFlex Access Point Table 20. ZoneFlex AP Web interface elements Element Description Help Button Click this button to open a help window with information related specifically to the options currently displayed in the workspace.
Page 60 Navigating the Web Interface If You Are Using a Dual Band ZoneFlex Access Point Figure 27. Menu items are slightly different in dual band APs (left) and other ZoneFlex AP models (right)
Page 61: Configuring The Access Point
Configuring the Access Point In This Chapter Configuring the Device Settings ........53 Configuring the Network Settings .
Page 62: Enabling The Poe Out Port For Zoneflex 7762/7762-S Outdoor Aps
Enabling the PoE OUT Port for ZoneFlex 7762/ 7762-S Outdoor APs If you are using the supplied Ruckus Wireless PoE injector for the 7762 (or 7762-S) AP (and power adapter) to supply power to the AP, you can use the PoE OUT port to supply PoE to any 802.3af PoE-capable device (for example, another ZoneFlex 7762...
Page 63 Figure 29. Select the Use custom PoE injector check box In addition to the supplied Ruckus Wireless PoE injector for the ZoneFlex 7762 AP, you can also use DC power or a standard 802.3af/802.3at PoE injector to supply power to the AP. Note, however, that some features (specifically, the built-in heater and PoE for the PoE OUT port) will be unavailable if the supplied PoE injector is not used.
Page 64: Configuring The Network Settings
Configuring the Access Point Configuring the Network Settings NOTE: If the built-in heater is disabled, the lowest operating temperature that the Access Point can support is -20° C. Configuring the Network Settings This section describes how to view and configure the AP’s network settings. Topics discussed include: Default IP Addressing Behavior ■...
Page 65: Configuring The L2Tp Settings
Configuring the Access Point Configuring the Network Settings Figure 30. The Configuration > Internet page To review and modify the network configuration 1. Go to Configuration > Internet. The Internet page appears. 2. For Connection Type, select Static IP. 3. When the Static IP options appear, you can make changes to the following settings: •...
Page 66 Configuring the Access Point Configuring the Network Settings You can implement transparent bridging with ZoneFlex through the use of L2TP (Layer 2 Tunneling Protocol) tunneling. By tunneling traffic from a ZoneFlex AP to a central- ized data center, access controllers with policy enforcement software can apply rules and services.
Page 67: Configuring Common Wireless Settings
Configuring the Access Point Configuring Common Wireless Settings Configuring Common Wireless Settings Common wireless settings are settings that are applied to all WLANs. The settings include the wireless mode, wireless channel, and country code. To configure the wireless settings common to all WLANs 1.
Page 68 If you purchased the AP in the United States, you do not need to manually set the country code. Ruckus Wireless APs that are sold in the US are preconfigured with the correct country code and this setting cannot be changed.
Page 69: Reviewing The Advanced > Common Options
Configuring the Access Point Configuring Common Wireless Settings NOTE: If ZoneDirector exists on the network, you can enable AeroScout RFID tag detection on all its managed APs at once. Refer to the ZoneDirector online help for more information. 4. Click Update Settings to save your settings. Figure 31.
Page 70 Configuring the Access Point Configuring Common Wireless Settings NOTE: If you are using a ZoneFlex 7363/7762/7962 AP, go to Configuration > Radio 2.4G or Configuration > Radio 5G. 2. Configure the advanced settings listed in Table 23 as required. Table 23. Advanced > Common options Option Description Transmit Power...
Page 71: Setting Threshold Options
Configuring the Access Point Configuring Common Wireless Settings Figure 32. The Configuration :: Wireless :: Advanced :: Common page Setting Threshold Options The following options allow you to fine-tune the “Protection Mode” behavior, set previously on the Configuration > Wireless > Advanced > Common page. After activating a Protection Mode, you can open each Wireless tab and customize the threshold settings, which determine what is put in effect and when.
Page 72 Configuring the Access Point Configuring Common Wireless Settings 4. Review the options listed in Table 24, and then make any needed changes. Table 24. Threshold options Option Description Beacon Interval (The default value is 100.) This value indicates the frequency interval of the beacon in milliseconds.
Page 73: Configuring Wlan Settings
Configuring the Access Point Configuring WLAN Settings Figure 33. Threshold settings Configuring WLAN Settings This section describes how to configure WLAN-specific settings, such as wireless availability, SSID, encryption, and authentication. To configure WLAN settings 1. Go to Configuration > Wireless. The Configuration :: Wireless :: Common page appears.
Page 74 Configuring the Access Point Configuring WLAN Settings 3. Review the WLAN options listed in Table 25, and then make changes as required. Table 25. Wireless # options Option Description Wireless Network Enter a name for the WLAN. This name is only displayed in the Web interface.
Page 75 Ruckus Wireless strongly recommends using WPA encryption, as WEP has been proven to be easily circumvented. For more information, see either “Using...
Page 76: Using Wep
CAUTION: WEP encryption has been proven to be easily circumvented. Therefore, Ruckus Wireless recommends using WPA whenever possible, and only use WEP if your client devices do not support WPA. WEP Using WEP encryption limits the performance of the AP to 802.11g CAUTION: rates.
Page 77 Configuring the Access Point Configuring WLAN Settings 3. Click the Encryption Method menu, and then click WEP. An additional set of WEP- specific encryption options appear on this page. 4. Review the encryption settings listed in Table 26, and then make changes as required.
Page 78: Using Wpa
Configuring the Access Point Configuring WLAN Settings 5. Click Update Settings to save and apply the changes. A confirmation message appears at the top of the page. 6. Click Go back to Wireless Configuration to reopen the previous page. Figure 35. WEP settings Using WPA Use of WPA (Wi-Fi Protected Access) or WPA2 provides enhanced security over WEP,...
Page 79 Configuring the Access Point Configuring WLAN Settings 4. Review the encryption settings listed in Table 27, and then make changes as preferred. Table 27. WPA settings Encryption Setting Description WPA Version Your options are WPA, WPA2 or WPA Auto. • WPA is the recommended default for best compatibility.
Page 80: Customizing 802.1X Settings
Configuring the Access Point Configuring WLAN Settings 5. Click Update Settings to save and apply the changes. A confirmation message appears at the top of the page. 6. Click Go back to Wireless Configuration to reopen the previous page. Figure 36. WPA settings Customizing 802.1X Settings If you choose “WPA”...
Page 81: Rate Limiting
Configuring the Access Point Rate Limiting 5. Configure the following settings to customize your 802.1X authentication. • RADIUS NAS-ID: Enter the network ID assigned to your RADIUS server. • Authentication Server [-Required-]: Enter the information needed to estab- lish a connection between the AP and the RADIUS server. The default port for RADIUS authentication is 1812.
Page 82: Controlling Access To The Wireless Network
Configuring the Access Point Controlling Access to the Wireless Network 5. Set the maximum Downlink and Uplink rate per station, or leave disabled if you do not want to limit traffic rate per station in that direction. 6. The table below updates to show the maximum transfer rates for each traffic type. 7.
Page 83: Removing Mac Addresses From The List
Configuring the Access Point Controlling Access to the Wireless Network 4. Select the radio button for the desired access control. (For a description of the options, see“Access Control Options” page 75.) The Access Controls Table appears. 5. Click Add new entry to add a MAC address to the table. 6.
Page 84: Disabling Wlan Access Restrictions
Configuring the Access Point Controlling Access to the Wireless Network Disabling WLAN Access Restrictions If you select Disable WLAN access restrictions, then MAC-address-based restrictions on which stations can join the WLAN are disabled; thus, any station can join. If the WLAN uses encryption, then the station must still supply the correct encryption pass- phrase.
Page 85: Configuring Vlan Settings
Configuring the Access Point Configuring VLAN Settings Configuring VLAN Settings The VLAN page is used to configure the virtual LAN (VLAN) parameters of the AP. Traffic never uses VLAN tags over wireless links, but traffic originating on or destined for WLAN stations can be differentiated by a VLAN identifier as it travels over other links, such as Ethernet, DSL or Cable Internet, etc., thus given the appropriate segmentation as it traverses the LAN or the Internet.
Page 86 Configuring the Access Point Configuring VLAN Settings VLAN tagging: Each RJ45 port can be configured to use VLAN tagging. By ■ default, no RJ45 port is tagged. When the icon contains a white “tag,” that port is tagged; otherwise it is un-tagged. Clicking on the icon switches between tagged and un-tagged modes.
Page 87 Configuring the Access Point Configuring VLAN Settings connectivity fails, the device will revert to the previous VLAN settings and a warning message will appear to tell you the test failed and the settings were reverted to their original values. When changing VLAN settings, you must ensure that your management CAUTION: device (admin computer) is a member of the same VLAN that you configure.
Page 88 Configuring the Access Point Configuring VLAN Settings...
Page 89: Managing The Access Point
Managing the Access Point In This Chapter Viewing Current Device Settings ........81 Viewing Current Internet Connection Settings .
Page 90: Renewing Or Releasing Dhcp
Managing the Access Point Viewing Current Internet Connection Settings Renewing or Releasing DHCP This task should be performed only if you have access to the DHCP server or have some way to determine what IP address has been assigned to the AP. It serves as a troubleshooting technique when IP addresses to one or more networked devices prove to be unusable or in conflict with others, or when the AP loses its DHCP- assigned IP address for some reason.
Page 91: Viewing Current Wireless Settings
Managing the Access Point Viewing Current Wireless Settings Viewing Current Wireless Settings If you want to view the current common wireless settings that the AP is using, go to the Status > Wireless page (on dual band APs, go to Status > 2.4G or Status > 5G). Table 28 lists the descriptions of each common wireless setting.
Page 92: Viewing Associated Wireless Clients
Managing the Access Point Viewing Associated Wireless Clients Figure 44. The Status > Wireless page Viewing Associated Wireless Clients A usage-monitoring capability has been built into the Access Point to help you monitor wireless clients that are associated with your wireless network. To view associated wireless clients 1.
Page 93: Changing The Administrative Login Settings
The default user name is super and the default password is sp-admin. To prevent unauthorized users from logging in to the Web interface using these default admin- istrator login settings, Ruckus Wireless recommends that you change the default Web interface password immediately after your first login.
Page 94: Enabling Other Management Access Options
AP. These options include manage- ment access via HTTP, Telnet, and SSH. You can also view and set up the connection to a Ruckus Wireless FlexMaster server under the TR-069/SNMP Management Choice options. If your ZoneFlex device is to be managed by FlexMaster, then the FlexMaster information (server URL and contact interval) is preconfigured before you receive your ZoneFlex device.
Page 95 Managing the Access Point Enabling Other Management Access Options Figure 47. The Administration > Management page To enable other management access options 1. Go to Administration > Management. The Management page appears.
Page 96 Table Table 30. TR-069 and SNMP Management Options Option Description Auto Enables the ZoneFlex device to connect to either SNMP server, Ruckus Wireless ZoneDirector, or Ruckus Wireless FlexMaster. SNMP only Only allow SNMP management FlexMaster only Only allow FlexMaster management...
Page 97 Managing the Access Point Enabling Other Management Access Options Table 30. TR-069 and SNMP Management Options Option Description Digest-authentication This information is automatically generated by the Username/Digest- AP and used for authentication with FlexMaster. authentication password Change this value only if you want the AP to connect to another access control server (ACS).
Page 98: Viewing Flexmaster Management Status
Managing the Access Point Enabling Other Management Access Options Viewing FlexMaster Management Status If you configure the AP to be managed by FlexMaster, you can check the TR-069 Status section on the Administration > Management page. Figure 48. TR-069 status information...
Page 99: Pointing The Ap To Flexmaster
Managing the Access Point Enabling Other Management Access Options Table 31 lists the TR-069 status information that the AP provides. Table 31. TR-069 status information Status Information Description Currently using Shows the FlexMaster server IP address or URL with which the AP is currently registered Last attempted contact Shows the date and time of the AP’s last attempt to contact FlexMaster.
Page 100: Working With Event Logs And Syslog Servers
Managing the Access Point Working with Event Logs and Syslog Servers Working with Event Logs and Syslog Servers Enabling Logging and Sending Event Logs to a Syslog Server If you have a syslog server on the network, you can configure the Access Point to send the device logs to the server.
Page 101: Sending A Copy Of The Log File To Ruckus Wireless Support
Managing the Access Point Working with Event Logs and Syslog Servers Sending a Copy of the Log File to Ruckus Wireless Support The Support Info log consists of the configuration and run-time status of the AP and can be useful for troubleshooting. You have three options for sending a copy of the...
Page 102: Upgrading The Firmware
Run a one-time manual update right now ■ By default, the automatic upgrade option is active, and will check the Ruckus Wireless update server every 12 hours. To get started with upgrading the firmware, go to Maintenance > Upgrade. When the Maintenance >...
Page 103: Upgrading Manually Via The Web
Managing the Access Point Upgrading the Firmware Do not change any of the Image Control File, Username, or Password CAUTION: entries. 3. Click Perform Upgrade. A status bar appears during the upgrade process. 4. After the upgrade is completed, you must manually reboot the AP. Upgrading Manually via the Web 1.
Page 104: Rebooting The Access Point
Managing the Access Point Rebooting the Access Point 4. Toggle the Interval to Check for Software Upgrade drop-down list to select your preferred interval. 5. You have two options at this point: • Click Perform Upgrade, which will start the process and the clock. The next upgrade will occur at the selected interval.
Page 105: Resetting The Access Point To Factory Defaults
WARNING: DO NOT reset the Access Point to factory defaults unless you are directed to do so by Ruckus Wireless support staff or by a network administrator. Do this only if you are able to immediately reconnect the restored AP to your computer, to reconfigure it for Wi-Fi network use —...
Page 106 Managing the Access Point Running Diagnostics The results appear in the text field below each option. Figure 52. Pinging ruckuswireless.com Figure 53. Running traceroute on ruckuswireless.com...
Page 107: Where To Find More Information
Where to Find More Information Where to Find More Information If you have questions that this User Guide does not address, visit the Ruckus Wireless Support Portal at http://support.ruckuswireless.com/. The Support Portal hosts the latest versions of user documentation. You can also find answers to frequently asked...
Page 108 Managing the Access Point Where to Find More Information...
Page 109 Index Numerics FlexMaster management status , 90 FlexMaster server address , 41 802.1X , 72 GPS coordinates , 53 access control , 74 administrative login , 85 AeroScout Tags , 60 associated clients , 84 Help , 51 auto discovery , 34 installation , 27...
Page 110 orientation wireless channel , 29 , 59, 83 wireless mode , 59, 83 wireless security 802.1X , 72 package contents , 68 passphrase , 69 , 70 password , 54 WLAN settings , 65 ping , 97 workspace , 50 protection mode , 62 , 70...

This manual is also suitable for:

Zoneflex 2741 Zoneflex 7343 Zoneflex 7363 Zoneflex 7942 Zoneflex 7962 Zoneflex 7762 ... Show all

Ruckus Wireless ZoneFlex 7762-S User Manual

About this Guide

Introducing the Zoneflex Access Point

Installing the Access Point

Navigating the Web Interface

Configuring the Access Point

Managing the Access Point