Ruckus Wireless ZoneFlex User Manual
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Ruckus Wireless ZoneFlex User Manual

Indoor access point
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See also: Installation Manual
ZoneFlex
TM
Indoor Access Point
Release 9.8.1 User Guide
For the following indoor ZoneFlex AP models:
- 7025 802.11n Wired/Wireless Wi-Fi Wall Switch
- 7055 Dual Band 802.11n Wired/Wireless Wi-Fi Wall Switch
- 7321 2.4/5GHz 802.11n Smart Wi-Fi Access Point
- 7341 802.11n Smart Wi-Fi Access Point
- 7343 802.11n Smart Wi-Fi Access Point
- 7351 802.11n Smart Wi-Fi Access Point
- 7352 802.11n Smart Wi-Fi Access Point
- 7363 Dual Band 802.11n Smart Wi-Fi Access Point
- 7372 Dual Band 802.11n Smart Wi-Fi Access Point
- 7441 802.11n DAS Access Point
- 7962 Dual Band 802.11n Smart Wi-Fi Access Point
- 7982 Dual Band 802.11n Smart Wi-Fi Access Point
- R300 Dual Band 802.11n Smart Wi-Fi Access Point
- R500 Dual Band 802.11ac Smart Wi-Fi Access Point
- R600 Dual Band 802.11ac Smart Wi-Fi Access Point
- R700 Dual Band 802.11ac Smart Wi-Fi Access Point
Part Number 800-70601-001 Rev C
Published October 2014
www.ruckuswireless.com

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Summary of Contents for Ruckus Wireless ZoneFlex

  • Page 1 ZoneFlex Indoor Access Point Release 9.8.1 User Guide For the following indoor ZoneFlex AP models: - 7025 802.11n Wired/Wireless Wi-Fi Wall Switch - 7055 Dual Band 802.11n Wired/Wireless Wi-Fi Wall Switch - 7321 2.4/5GHz 802.11n Smart Wi-Fi Access Point - 7341 802.11n Smart Wi-Fi Access Point - 7343 802.11n Smart Wi-Fi Access Point...

  • Page 2: Limitation Of Liability

    Dynamic PSK, FlexMaster, MediaFlex, MetroFlex, Simply Better Wireless, SmartCast, SmartMesh, SmartSec, Speed- Flex, ZoneDirector, ZoneSwitch, and ZonePlanner are trademarks of Ruckus Wireless, Inc. in the United States and other countries. All other product or company names may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Getting to Know the Access Point Features ........13 ZoneFlex 7025 Wired/Wireless Wall Switch ....... . . 14 ZoneFlex 7055 Dual Band Wired/Wireless Wall Switch.
  • Page 4 ZoneFlex 7025 Physical Installation ........101 Mounting the ZoneFlex 7025 to an outlet box ......101 Using the 110 Punch down Block .
  • Page 5 Enabling Logging and Sending Event Logs to a Syslog Server ....173 Sending a Copy of the Log File to Ruckus Wireless Support ....174 Saving a Copy of the Current Log to Your Computer .

  • Page 6: About This Guide

    Consequently, it assumes that the reader has basic working knowledge of local area networking, wireless networking, and wireless devices. SNMP is enabled by default on all ZoneFlex standalone Access Points. For infor- mation on how to disable SNMP management and other network management options, refer to the Ruckus Wireless ZoneFlex Access Point User Guides, available from the Ruckus Wireless Support website.

  • Page 7: Safety Warnings

    CAUTION! This product and all interconnected equipment must be installed indoors within the same building, including the associated LAN connections as defined by Environment A of the IEEE 802.af Standard. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 8: Document Conventions

    Information that describes important features or instructions CAUTION! Information that alerts you to potential loss of data or potential damage to an application, system, or device Information that alerts you to potential personal injury WARNING! ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 9: Related Documentation

    AP up and running within minutes. • Release Notes: Provide information about the current software release, including new features, enhancements, and known issues. • The Ruckus Wireless AP and bridge guides are available for download on the Ruckus Wireless Support Web site at http://support.ruckuswireless.com.

  • Page 10: Introducing The Zoneflex Access Point

    Introducing the ZoneFlex Access Point In this chapter: • Overview of the ZoneFlex Access Point • Unpacking the ZoneFlex Access Point • Getting to Know the Access Point Features ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 11: Overview Of The Zoneflex Access Point

    Your ZoneFlex Access Point can be deployed in standalone mode or as part of the ZoneFlex Smart WLAN system, in which it can be managed by either FlexMaster or ZoneDirector WLAN controller.

  • Page 12: Unpacking The Zoneflex Access Point

    • Software License Agreement/Product Warranty Statement • Quick Setup Guide • (Ethernet cables, power adapters and mounting kits are optional accessories that may or may not be included depending on the SKU purchased) ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 13: Getting To Know The Access Point Features

    Getting to Know the Access Point Features Getting to Know the Access Point Features This section identifies the physical features of each ZoneFlex Access Point model that is discussed in this guide. Before you begin the installation process, Ruckus Wireless recommends that you become familiar with these features.

  • Page 14: Zoneflex 7025 Wired/Wireless Wall Switch

    SmartCell Gateway (SCG) 1.1 and later, or virtual SmartCell Gateway (vSCG) 2.5 and later to operate. The ZoneFlex 7025 is designed for installation in an electrical junction box. This section identifies the physical features of each ZoneFlex 7025 Wi-Fi Wall Switch model that is discussed in this guide.
  • Page 15 One 10/100 RJ-45 LAN port with PoE out. Supports 802.3af PSE Class 0/2 (depending on power input). “Reset Buttons” on page 20 Reset Buttons (left Refer to for details. side) ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 16 Power over Ethernet (PoE) input. Punch down Block 110 punchdown block. Pass Through Port RJ-45 pass through port for the pass through connection. LEDs Table 7 for LED descriptions and behaviors. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 17 Power Input Optional 48V DC power input. LAN1-LAN3 Three 10/100 RJ-45 Ethernet Ports. LAN4 One 10/100 RJ-45 LAN port with PoE out. Supports 802.3af PSE Class 0/2 (depending on power input). ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 18 PoE In LAN 5/Uplink Uplink LAN port that supports 802.3af and 802.3at Power over Ethernet (PoE) input. Punch down Block 110 punchdown block. Pass Through Port Uplink RJ-45 pass through port for the pass through connection. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 19 Green: On. Red: Bootup in process. Off: Off. LAN5/Uplink Green: Link up. Flashing green: Activity. Off: Link down. LAN1 - LAN4 Green: Link up. Flashing green: Activity. Off: Link down. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 20 Press and release the Soft Reset button to reboot the AP. Press and hold the Hard Reset button for three seconds or more to reset the AP to factory defaults. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 21: Zoneflex 7055 Dual Band Wired/Wireless Wall Switch

    Ruckus Wireless recommends that you become familiar with these features. Front View Features The front view of the ZoneFlex 7055 features four Ethernet Ports, a pass through port and a DC in socket on the bottom front panel. Refer to Table 8 for more information.
  • Page 22 Reset buttons Refer to for details. Rear Panel Features Figure 7 shows the rear panel of the ZoneFlex 7055. For a description of each rear panel element, refer to Table Figure 7. ZF7055 rear panel Table 9. ZF 7055 rear panel features...
  • Page 23 Amber: The WLAN is up, but no clients are associated and no downlink MAPs are connected. Green: The WLAN is up and at least one client is associated. No downlink MAPs are connected. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 24 Press and hold the Soft Reset button for three seconds or more to reset the AP to factory defaults. Press and release the Hard Reset button to restart the AP. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 25 Getting to Know the Access Point Features NOTE On the ZoneFlex 7055, the Hard reset button restarts the AP, while the Soft reset button reverts the AP to factory default settings. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 26: Zoneflex 7321 Access Point

    The ZoneFlex 7321 requires a minimum of ZoneFlex firmware version 9.4 and later, SmartCell Gateway (SCG) 1.1 and later, or virtual SmartCell Gateway (vSCG) 2.5 and later to operate. ZoneFlex 7321 features five LEDs on its front panel and buttons and connectors on its rear panel. Front Panel Figure 9 shows the top view of the ZoneFlex 7321.
  • Page 27 MAP is connected. No clients are associated. • Fast flashing green (two flashes every second): The WLAN is up, at least one downlink MAP is connected, and at least one client is associated. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 28: Rear Panel

    MAP is connected, and at least one client is associated. Rear Panel Figure 10 shows the bottom view of ZoneFlex 7321. For a description of each rear panel part, refer to Table Figure 10. ZoneFlex 7321 rear panel...
  • Page 29 Resetting the AP to factory default CAUTION! settings erases all previously configured settings. Power Connect the power adapter (12 VDC/1.25A) to this socket. Power can also be supplied via the 10/100/ 1000 PoE (802.3af) port. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 30: Zoneflex 7341 Access Point

    The ZoneFlex 7341 requires a minimum of ZoneFlex firmware version 9.0 and later, SmartCell Gateway (SCG) 1.0 and later, or virtual SmartCell Gateway (vSCG) 2.5 and later to operate. ZoneFlex 7341 features five LEDs on its front panel and buttons and connectors on its rear panel. Front Panel Figure 11 shows the front panel of the ZoneFlex 7341.
  • Page 31 AP is still searching for a mesh uplink. Fast flashing green (two flashes every second): The AP is • fair . functioning as a MAP and the wireless signal to its uplink AP is ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 32 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 12 shows the rear panel of the ZoneFlex 7341. For a description of each rear panel part, refer to Table Figure 12. ZoneFlex 7341 rear panel Table 14.

  • Page 33: Zoneflex 7343 Access Point

    The ZoneFlex 7343 requires a minimum of ZoneFlex firmware version 9.0 and later, SmartCell Gateway (SCG) 1.0 and later, or virtual SmartCell Gateway (vSCG) 2.5 and later to operate. ZoneFlex 7343 features five LEDs on its front panel, and buttons and connectors on its rear panel. Front Panel Figure 13 shows the front panel of the ZoneFlex 7343.
  • Page 34 AP is still searching for a mesh uplink. Fast flashing green (two flashes every second): The AP is • fair . functioning as a MAP and the wireless signal to its uplink AP is ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 35 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 14 shows the rear panel of the ZoneFlex 7343. For a description of each rear panel part, refer to Table Figure 14. ZoneFlex 7343 rear panel Table 16.

  • Page 36: Zoneflex 7351 Access Point

    The ZoneFlex 7351 requires a minimum of ZoneFlex firmware version 9.6 and later, SmartCell Gateway (SCG) 2.1 and later, or virtual SmartCell Gateway (vSCG) 2.5 and later to operate. ZoneFlex 7351 features five LEDs on its front panel and buttons and connectors on its rear panel. Front Panel Figure 15 shows the top view of the ZoneFlex 7351.
  • Page 37 • Amber: The WLAN service is up, at least one wireless client is associated (standalone), or at least one downlink MAP is connected (RAP), or uplink RAP is connected (MAP), but signal quality is poor (RSSI < 15). ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 38 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel The rear panel of the ZoneFlex 7351 features one 10/100/1000 PoE Ethernet port, power socket and reset button. See Table 18 for a description of each rear panel part.

  • Page 39: Zoneflex 7352 Access Point

    The ZoneFlex 7352 requires a minimum of ZoneFlex firmware version 9.5.1 and later, SmartCell Gateway (SCG) 2.1 and later, or virtual SmartCell Gateway (vSCG) 2.5 and later to operate. ZoneFlex 7352 features five LEDs on its front panel and buttons and connectors on its rear panel. Front Panel Figure 16 shows the top view of the ZoneFlex 7352.
  • Page 40 AP is still searching for a mesh uplink. Fast flashing green (two flashes every second): The AP is • fair . functioning as a MAP and the wireless signal to its uplink AP is ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 41 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 17 shows the rear panel of the ZoneFlex 7352 (and ZoneFlex 7372). For a description of each rear panel part, refer to Table Figure 17. ZoneFlex 7352/7372 rear panel Table 20.

  • Page 42: Zoneflex 7363 Access Point

    ZoneFlex 7363 Access Point NOTE ZoneFlex 7363 requires a minimum of ZoneFlex firmware version 9.0 and later to operate. ZoneFlex 7363 features five LEDs on its front panel, and buttons and connectors on its rear panel. Front Panel Figure 18 shows the front panel of the ZoneFlex 7363.
  • Page 43 • Amber: The WLAN service is up, at least one wireless client is associated (standalone), or at least one downlink MAP is connected (RAP), or uplink RAP is connected (MAP), but signal quality is poor (RSSI < 15). ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 44 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 19 shows the rear panel of the ZoneFlex 7363. For a description of each rear panel part, refer to Table Figure 19. ZoneFlex 7363 rear panel Table 22.

  • Page 45: Zoneflex 7372 Access Point

    The ZoneFlex 7372 requires a minimum of ZoneFlex firmware version 9.5.1 and later, SmartCell Gateway (SCG) 2.1 and later, or virtual SmartCell Gateway (vSCG) 2.5 and later to operate. ZoneFlex 7372 features five LEDs on its front panel and buttons and connectors on its rear panel. Front Panel Figure 20 shows the top view of the ZoneFlex 7372.
  • Page 46 MAP is connected. No clients are associated. • Fast flashing green (two flashes every second): The WLAN is up, at least one downlink MAP is connected, and at least one client is associated. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 47 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel The rear panel of the ZoneFlex 7372 is the same as the ZoneFlex 7352. See Figure ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 48: Zoneflex 7441 Das Access Point

    ZoneFlex 7441 features five LEDs, power, network and DAS coaxial connectors on its front panel. Front Panel Figure 21 shows the front view of the ZoneFlex 7441. For a description of each front panel part, refer to Table Figure 21. ZoneFlex 7441 top view Table 24.
  • Page 49 • Flashing green: The WLAN service is up and no clients are associated. AIR LED • Not used at this time. Cable antenna • Type N female coaxial cable connector for in-building DAS connector wireless systems. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 50: Zoneflex 7962 Access Point

    SmartCell Gateway (SCG) 1.0 and later, or virtual SmartCell Gateway (vSCG) 2.5 and later to operate. The side panel of ZoneFlex 7962 features four LED indicators that can be used to assess both device and network status. The rear view displays the connector panel, which includes the LAN ports and power adapter connector.
  • Page 51 WLAN service is up but no clients are associated. • Amber: The WLAN service is up, at least one client is associated, but signal quality is poor (RSSI < 15). ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 52 The Kensington lock works with a Kensington MicroSaver lock. Power LED (front) • Off: Off. • Amber: Boot up in process. • Green: On. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 53: Rear Panel Features

    Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Features Figure 23 shows the rear panel of the ZoneFlex 7962. For a description of each rear panel part, refer to Table Figure 23. ZoneFlex 7962 rear panel features Table 26.
  • Page 54 Not active in this model at this time. SOFT RESET Use to reset AP. This is a normal reset and does not Button set AP back to factory defaults. Table 27. Behavior of Ethernet port LEDs on ZoneFlex 7962 LEDs Description Not connected Amber + Green...

  • Page 55: Zoneflex 7982 Access Point

    The ZoneFlex 7982 requires a minimum of ZoneFlex firmware version 9.4 and later, SmartCell Gateway (SCG) 1.1 and later, or virtual SmartCell Gateway (vSCG) 2.5 and later to operate. The ZoneFlex 7982 features five LEDs on its front panel and buttons and connectors on its rear panel. Front Panel Figure 24 shows the top view of the ZoneFlex 7982.
  • Page 56 MAP is connected. No clients are associated. • Fast flashing green (two flashes every second): The WLAN is up, at least one downlink MAP is connected, and at least one client is associated. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 57 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 25 shows the rear panel of the ZoneFlex 7982. For a description of each rear panel part, refer to Table Figure 25. ZoneFlex 7982 rear panel Table 29.
  • Page 58 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 30. Behavior of Ethernet port LEDs on ZoneFlex 7982 LEDs Description Not connected Amber + Green Connected to 10Mbps device Amber Connected to 100Mbps device Green Connected to 1000Mbps device WARNING! For units with Power over Ethernet (PoE).

  • Page 59: R300 Access Point

    Getting to Know the Access Point Features R300 Access Point NOTE The R300 requires a minimum of ZoneFlex firmware version 9.7 and later, SmartCell Gateway (SCG) 2.5 and later, or virtual SmartCell Gateway (vSCG) 2.5 and later to operate. The R300 features five LEDs on its front panel and buttons and connectors on its rear panel.
  • Page 60 Rear Panel The rear panel of the R300 features one 10/100/1000 PoE Ethernet port, power socket and reset button. See Table 32 for a description of each rear panel part. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 61 Resetting the AP to factory default settings CAUTION! erases all previously configured settings. Power Connect the power adapter (12 VDC/1.25A) to this socket. Power can also be supplied via the 10/100/1000 PoE port. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 62: R500 Access Point

    The R500 is a high-performance 2x2:2 802.11ac dual band Access Point. NOTE The R500 requires a minimum of ZoneFlex firmware version 9.8.1 and later, SmartCell Gateway (SCG) 2.5.1 and later, or virtual SmartCell Gateway (vSCG) 3.0 and later to operate.

  • Page 63: R500 Front Panel Leds

    • Off: The WLAN service is down. • Green: The WLAN is up and at least one client is associated. • Amber: The WLAN is up. No clients are associated. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 64 MAP is connected, and at least one client is associated. Note: The mesh (RAP and MAP) functions are available on the R500 in a future release. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 65: Rear Panel View

    802.3af/at) connection. (The R500 is a Class 3 device.) Ethernet One RJ-45 port for a 10/100/1000 connection. Port 12VDC Connect the power adapter (12 VDC/1.25A) to this socket. Power can also be supplied via the 10/100/1000 PoE port. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 66 For units using Power over Ethernet (PoE). These products and all interconnected equipment must be installed indoors within the same building, including the associated LAN connections, as defined by Environment A of the IEEE 802.3af Standard. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 67: R600 Access Point

    The R600 is a high-performance 3x3 802.11ac dual band Access Point. NOTE The R600 requires a minimum of ZoneFlex firmware version 9.8.1 and later, SmartCell Gateway (SCG) 2.5.1 and later, or virtual SmartCell Gateway (vSCG) 3.0 and later to operate.
  • Page 68 • Off: The WLAN service is down. • Green: The WLAN is up and at least one client is associated. • Amber: The WLAN is up. No clients are associated. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 69 MAP is connected, and at least one client is associated. Note: The mesh (RAP and MAP) functions are available on the R600 in a future release. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 70 PoE Port One RJ-45 port for a 10/100/1000 PoE (Power over Ethernet, 802.3af/at) connection. (The R600 is a Class 3 device.) Ethernet One RJ-45 port for a 10/100/1000 connection. Port ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 71 For units using Power over Ethernet (PoE). These products and all interconnected equipment must be installed indoors within the same building, including the associated LAN connections, as defined by Environment A of the IEEE 802.3af Standard. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 72: R700 Access Point

    R700 Access Point The R700 is a high-performance 802.11ac dual band Access Point. NOTE The R700 requires a minimum of ZoneFlex firmware version 9.8 and later, SmartCell Gateway (SCG) 2.1 and later, or virtual SmartCell Gateway (vSCG) 2.5 and later to operate.
  • Page 73 • Off: The WLAN service is down. • Green: The WLAN is up and at least one client is associated. • Amber: The WLAN is up. No clients are associated. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 74 The rear panel of the R700 features one 10/100/1000 PoE Ethernet port, 10/100/ 1000 Ethernet port, power socket and reset button. See Table 40 for a description of each rear panel part. Figure 33. R700 rear panel ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 75 For units using Power over Ethernet (PoE). These products and all interconnected equipment must be installed indoors within the same building, including the associated LAN connections, as defined by Environment A of the IEEE 802.3af Standard. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 76: Installing The Access Point

    Step 2: Verify Access Point Operation • Step 3: Deploy the Access Point • Troubleshooting Installation • ZoneFlex 7055 Physical Installation • ZoneFlex 7025 Physical Installation • ZoneFlex 7441 Physical Installation ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 77: Before You Begin

    • Physical environment: Clear or open areas provide better radio range than closed or filled areas. The less cluttered the operating environment, the greater the wireless range. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 78: Determine The Optimal Mounting Location And Orientation

    Orientation The location and orientation that you choose for the Access Point play a critical role in the performance of your wireless network. In general, Ruckus Wireless recom- mends installing the Access Point away from obstructions and sources of interfer- ence and ensuring that the top of the Access Point is pointing in the general direction of its wireless clients.
  • Page 79 Installing the Access Point Before You Begin ZoneFlex 7962 Orientation The dome-shaped ZoneFlex 7962 AP has a wider horizontal plane coverage area (when mounted on the ceiling or desktop) compared to other ZoneFlex APs. Figure 34. Recommended orientation for maximum horizontal plane coverage...
  • Page 80 Excellent Reach Good Limited Reach Reach Excellent Reach Figure 36. Recommended orientation for maximum mesh coverage Limited Limited Reach Reach Excellent Excellent Excellent Reach Reach Reach Good Good Reach Reach ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 81 ZoneFlex R300, 7982, 7372, 7352, 7351, 7363, 7343, 7341 and 7321 Orientation ZoneFlex R300, 7982, 7372, 7352, 7351, 7363, 7343, 7341 and 7321 have a more rounded coverage area and less horizontal range (when mounted horizontally) compared to the dome-shaped ZoneFlex 7962 AP.
  • Page 82 Before You Begin When wall mounted, ZoneFlex R300, 7982, 7372, 7352, 7351, 7363, 7343, 7341 and 7321 should be staggered to maximize coverage. Figure 38. ZoneFlex R300, 7982, 7372, 7352, 7351, 7363, 7343, 7341 and 7321 recommended wall mounting orientation Excellent...
  • Page 83 Installing the Access Point Before You Begin Figure 39. ZoneFlex R300, 7982, 7372, 7352, 7351, 7363, 7343, 7341 and 7321 wall mounting in a corridor (top view) Excellent Reach Limited Reach Excellent Reach Limited Reach Excellent Reach Excellent Reach Limited Reach ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 84: Step 1: Preconfigure The Access Point

    Management by FlexMaster This section describes the steps you need to complete to set up the AP in standalone mode or to be managed by a Ruckus Wireless FlexMaster server, if you have one installed on the network. Continue with the following: •...

  • Page 85: Prepare The Administrative Computer

    5 Click Use the following IP address, and then configure the IP address settings with the values listed in Table 42. For a sample configuration, refer to Figure ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 86 DHCP server, the AP acquires a new IP address from DHCP and you are unable to access it via the default IP address (192.168.0.1). ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 87: Configure The Wireless Settings

    To complete this step, configure the settings on the Common tab and at least one Wireless # tab. These are the essential wireless settings that enable wireless devices on the network to associate with the Access Point. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 88 2.4G or Radio 5G on dual band APs). The Configuration > Common page appears. NOTE For dual band APs (ZoneFlex R300, 7982, 7962, 7372, 7363 and 7055), the two radios (2.4GHz and 5GHz) need to be configured separately on the Web interface. To configure the common wireless settings, click Configuration > Radio 2.4G or Radio 5G.
  • Page 89 3 If you made any changes to the Common tab, click Update Settings. 4 Continue to “Configure Wireless # Settings” below. Configure Wireless # Settings 1 Click one of the Wireless # tabs. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 90 4 Clear the SSID box, and then type a unique and descriptive name that you want to call this wireless network. For example, you can type Ruckus Wireless AP. This SSID is the name that helps users identify this wireless network in their wireless network connection application.
  • Page 91 FlexMaster server URLs: http://flexmaster/intune/server https://flexmaster/intune/server http://192.168.20.1/intune/server https://192.168.20.1/intune/server 5 Click Update Settings to save your changes. You have completed setting the FlexMaster server address on the Access Point. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 92 5 On the TCP/IP Properties dialog box, click OK to close it. 6 Click OK again to close the Local Area Connection Properties dialog box. You are now ready to connect the Access Point to your network. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 93: Step 2: Verify Access Point Operation

    Step 2: Verify Access Point Operation Step 2: Verify Access Point Operation Before deploying the Access Point in your environment, Ruckus Wireless strongly recommends that you verify that the Access Point is operating correctly. To do this, connect the Access Point to your live network temporarily and make sure that the network connection works and that wireless clients are able to associate with the Access Point and connect to your network and the Internet.

  • Page 94: Check The Leds

    • The WLAN LED is green. • If you do not have Ruckus Wireless ZoneDirector on the network, the DIR LED is off. This indicates that the Access Point is operating in standalone mode. If there is a ZoneDirector device on the network, the DIR LED is green.

  • Page 95: Check The Tr069 Status (Flexmaster Management Only)

    2 Disconnect the Ethernet cable that runs to the Access Point’s RJ45 port from your network’s router or switch. You are now ready to deploy the Access Point to its permanent mounting location. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 96: Step 3: Deploy The Access Point

    • Air flow around the unit and through the vents in the side of the case is not restricted. Review the recommendations in “Determine the Optimal Mounting Location and Orientation” on page 78 for help in choosing a suitable location for the Access Point. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 97: Connect The Access Point To A Power Source And The Network

    NOTE If your ZoneFlex model supports PoE, you can also supply power to the AP from a PoE switch or injector. For information on how to make the PoE connections, refer to the documentation that was shipped with the PoE switch or injector.

  • Page 98: Troubleshooting Installation

    You can now reconnect your computer directly to the AP (as described in “2. Connect the Access Point to the Administrative Computer” on page 86), and then start over with installation, using the default network settings. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 99: Zoneflex 7055 Physical Installation

    LAN connectivity running to the outlet box where the AP will be installed. 1 Prepare the electrical outlet box. 2 The ZoneFlex 7055 can be mounted to a variety of commonly used electrical outlet box formats, including US style outlet boxes conforming to NEMA-WD6, and EU style outlet boxes conforming to BS 4662.
  • Page 100 • Use the two Torx bracket screws provided to secure the AP to the mounting bracket using a T10 Torx screwdriver. Figure 46. Secure the AP to the bracket using Torx screws Torx bracket screws ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 101: Zoneflex 7025 Physical Installation

    Mounting the ZoneFlex 7025 to an outlet box 1 Prepare the electrical outlet box. The ZoneFlex 7025 requires a single-gang electrical outlet box mounted in a wall cavity. The US version requires a box conforming to NEMA-WD6, with a minimum depth of 1.4 inches. The EU version requires a box conforming to BS 4662, with a minimum depth of 35mm.

  • Page 102: Using The 110 Punch Down Block

    Only one connection can be used at a time. If you prefer to use the 110 Punch-down block connector rather than the RJ-45 connector for power and network connectivity, refer to the following diagram for wiring details. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 103 Installing the Access Point ZoneFlex 7025 Physical Installation Figure 48. Punch-down block wiring White/Orange Orange White/Green Blue White/Blue Green White/Brown Brown ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 104: Zoneflex 7441 Physical Installation

    ZoneFlex 7441 Physical Installation ZoneFlex 7441 Physical Installation The ZoneFlex 7441 DAS AP is intended for installation in an in-building distributed antenna system (DAS) and can be co-located with other carrier or public safety services. The ZoneFlex 7441 can be operated in standalone mode, or controlled by a ZoneDirector controller or FlexMaster server.
  • Page 105 Installing the Access Point ZoneFlex 7441 Physical Installation The ZoneFlex 7441 DAS AP can be installed in a variety of configurations, as designed by the DAS vendor. For one example scenario in a multi-floor building, see Figure 49. DAS systems typically require RF design using sophisticated RF modeling tools in order to design effective Wi-Fi coverage on the DAS system.

  • Page 106: Antenna Gain And Cable Loss

    • DIN Rail Mounting • Grounding the Access Point • DIN Rail Removal Wall Mounting (Flat) 1 Attach the wall mounting brackets to the ZoneFlex 7441 as shown in Figure ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 107 2 Place the AP on the wall and mark the locations for screw holes. 3 Drill screw holes, place the AP onto the wall and insert screws. Wall Mounting (Horizontal) The ZoneFlex 7441 can be mounted to a wall horizontally as shown in Figure Figure 52. Horizontal wall mount...

  • Page 108: Din Rail Mounting

    53. The clip has a tab to prevent rotation which fits into the corresponding slot in the housing. Figure 53. DIN rail clip 2 Mount the AP to the DIN rail as shown in Figure ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 109: Grounding The Access Point

    16 to 25 gauge. Figure 55. Grounding the AP DIN Rail Removal A large, flat screwdriver inserted from the bottom of the product can be used to pry the clip off the rail. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 110: Navigating The Web Interface

    Navigating the Web Interface In this chapter: • Logging Into the ZoneFlex Web Interface • Navigating the Web Interface • If You Are Using a Dual Band ZoneFlex Access Point ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 111: Logging Into The Zoneflex Web Interface

    Logging Into the ZoneFlex Web Interface Logging Into the ZoneFlex Web Interface If you need to manage your AP, you do it with the features of the ZoneFlex Web interface (which you already used to set up the AP for use).

  • Page 112: Navigating The Web Interface

    Click this button to log out of the AP. Help Button Click this button to open a help window with information related specifically to the options currently displayed in the workspace. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 113: If You Are Using A Dual Band Zoneflex Access Point

    Figure 57 highlights the differences between the ZoneFlex 7962 menus. Figure 57. Menu items are slightly different in single band APs (left) and dual band ZoneFlex AP models (right) ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 114: Configuring The Access Point

    Configuring Ethernet Ports • Configuring Hotspot Service This chapter provides instructions for configuring ZoneFlex Access Points in a standalone configuration. If you are managing your ZoneFlex network using Zone- Director, FlexMaster or SmartCell Gateway, refer to the relevant User Guide, available from the Ruckus website, at https://support.ruckuswireless.com.

  • Page 115: Configuring Device Settings

    • Username: Type the name that you want to use for logging into the Web interface. The default user name is super. • Current Password: When you are changing the password, enter the existing password here. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 116 • TACACS+ port: 49 is the default, but it can be set to any available TCP port. • TACACS+ Service: Login name. • Share Key: TACACS+ Password. • Confirm Share Key: TACACS+ Password. 9 Click Update Settings to save and apply your changes. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 117: Configuring Internet Settings

    Configuring L2TP Connection Settings VLAN Settings Overview A Ruckus Wireless access point is in many ways like a network switch with the capability to service Wi-Fi connections. As such, like many advanced switches, Ruckus APs conform to the IEEE 802.1Q standard -- the standard that defines virtual LANs.

  • Page 118: Configuring Ntp Server And Management Vlan

    NTP Server A Network Time Protocol (NTP) Server should be configured to ensure that the Access Point maintains the correct time. The default Ruckus Wireless NTP Server (ntp.ruckuswireless.com) can be used if you do not have an NTP server on your network.
  • Page 119 IP address. Log in to the device using the default IP address (192.168.0.1) and click on Renew DHCP to request a new lease from the DHCP server. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 120 • IPv4 Address: Enter the static IP address that you want to assign to the AP in IPv4 (dot-decimal) format. • IPv4 Subnet Mask: Enter the subnet mask for the network. • IPv4 Gateway: Enter the gateway IP address of the Internet interface. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 121 PPPoE server. PPPoE is available only for the IPv4 connection type; PPPoE is not supported in IPv6 environments. 1 Go to Configuration > Internet. 2 Under IPv4 Connection Type select PPPoE. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 122: Configuring L2Tp Connection Settings

    In a typical WLAN implementation, these rules include a captive portal to authenticate users’ credentials. In the case of L2TP, the ZoneFlex AP functions as a remote bridge. As such, it forwards traffic into PPP sessions over the L2TP tunnel. This implementation ensures that you have complete visibility into MAC addresses of users, as individual Wi-Fi clients are essentially placed (bridged) onto the ISP’s core network.
  • Page 123 6 In Close WLAN When Tunnel Fail, select Enable if you want to disable the WLAN when the tunnel connection is lost. This prevents clients from remaining connected to the WLAN but without Internet connectivity. 7 Click Update Settings to save your settings. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 124: Configuring Local Subnets

    Configuring Local Subnets Configuring Local Subnets ZoneFlex Access Points can be configured to provide routing/network address translation (NAT) functionality by using the Local Subnets feature. When a Local Subnet is enabled, the standalone AP serves as a gateway router with the ability to manage its own subnets, providing DHCP server and DNS cache functions for both wired and wireless clients.
  • Page 125 “40” as the VLAN for this subnet.) 9 Click Update Settings to save your changes. The local subnet is created immediately and can now be applied to WLANs or Ethernet ports from their respective configuration pages. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 126: Configuring Wireless Settings

    Refer to the sections below for instructions on how to configure each set of wireless settings: • Configuring Common Wireless Settings • Configuring Common Advanced Settings • Configuring Wireless # Settings ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 127: Configuring Common Wireless Settings

    1 Go to Configuration > Wireless. The Configuration > Wireless > Common page appears. NOTE If you are using a dual band ZoneFlex AP, go to Configuration > Radio 2.4G or Configuration > Radio 5G. Figure 63. The Configuration > Wireless > Common page...
  • Page 128 If you purchased the Access Point in the United States, you do not need to set the country code manually. Ruckus Wireless devices that are sold in the US are preconfigured with the correct country code and this setting is non- configurable.
  • Page 129 3 Click Update Settings to save your settings. Band Selection on ZoneFlex 7321 The ZoneFlex 7321 is a dual band selectable (2.4 GHz or 5 GHz) single radio Access Point. This means it can operate on the 2.4 GHz band or the 5 GHz band at any time, but not both at the same time.

  • Page 130: Configuring Common Advanced Settings

    Configuring the Access Point Configuring Wireless Settings Figure 64. The ZoneFlex 7321 can be configured to operate in either 2.4GHz or 5GHz mode Configuring Common Advanced Settings Advanced wireless settings should only be changed by an experienced adminis- trator. Incorrect settings can severely impact wireless performance. It is recom- mended that the default settings are retained for best performance.
  • Page 131 RTS/CTS : Choose this option to force both sending and receiving • devices to confirm a data exchange on both ends before proceeding. 3 Click Update Settings to save and apply the changes. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 132: Configuring Wireless # Settings

    This wireless network name is for management purposes only, and is not visible to the user. Wireless Availability This option controls whether or not the wireless network is available to users (Enabled or Disabled). ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 133 Layer 3 network address translation (NAT). Bridge to L2TP Tunnel : Uses Layer 2 Tunneling Protocol to deliver packets encapsulated with an L2TP header in UDP datagrams. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 134 Ruckus Wireless strongly recommends using WPA as the encryption method as WEP is easily circumvented. For more information, refer to either “Using WEP” on page 135 “Using WPA” on page 137 ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 135: Using Wep

    2 Click the Wireless # tab that you want to configure. The Configuration > Wireless > Wireless[#] page appears. 3 Select WEP from the Encryption Method menu. An additional set of WEP- specific encryption options appear on this page. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 136 Configuring the Access Point Configuring Wireless Settings Figure 67. WEP settings ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 137: Using Wpa

    Selecting WPA as the Encryption Method allows you to choose WPA version, WPA Authentication and WPA Algorithm. This section discusses WPA-PSK (pre-shared key). For information on WPA-Enterprise (WPA-802.1X), refer to “Customizing 802.1X Settings” on page 140. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 138 2 Click the Wireless # tab that you want to configure. The Configuration > Wireless > Wireless[#] page appears. 3 Select WPA from the Encryption Method menu. An additional set of WPA- specific options appear on this page. Figure 68. WPA settings ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 139 TKIP or AES is used. Note however that allowing TKIP reduces the performance of the WLAN (as broadcast packets are limited to slower transfer rates), and is therefore not recommended. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 140 3 Click the Encryption Method menu, then click WPA. The basic set of WPA- specific encryption options appears on the page. 4 Select 802.1X as the WPA Authentication mode. Additional options appear. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 141 Ruckus Wireless APs do not support arbitrary rate values for 802.1X clients (if client rate limiting attributes are configured on the RADIUS server). ZoneFlex APs support only those WLAN rate limiting values that can be set using the AP web interface.

  • Page 142: Setting Threshold Options

    Configuration > Wireless > Wireless [#] page appears. 3 Look for Threshold Settings, and then click Edit Settings. The Configuration > Wireless > Advanced > Wireless [#] page appears. Figure 70. Threshold settings ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 143 5 Click Update Settings to save and apply the changes. A confirmation message appears at the top of the page. You have completed configuring the threshold options. To reopen the previous page, click the Go back to Wireless Configuration link. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 144: Rate Limiting

    5 The table under the Downlink and Uplink selections updates to show the maximum transfer rate per station for each traffic type. 6 Click Update Settings to save your changes. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 145: Controlling Access To The Wireless Network

    3 Click Allow only stations listed in the Access Controls Table or Deny only stations listed in the Access Controls Table. (For a description of the options, refer to “Access Control Options” in the previous section.) The Access Control Table appears. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 146 To remove a MAC address from the ACL table, click the Cancel button under the Remove column, and then click Update. The ACL table refreshes, and the MAC address that you deleted disappears from the table. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 147: Configuring Ethernet Ports

    If you do not want to provide wired access through the AP, uncheck Enable box next to each LAN port. (clear) the ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 148 You must have previously configured a subnet from the Configuration > Local Subnets page before it becomes available here. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 149 When this option is Enabled, the AP attempts to identify client devices by their operating system, device type and host name, if available. 3 Click Update Settings to save your changes. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 150: Setting Ethernet Port Type

    Setting Ethernet Port Type • Working with Port-Based VLANs • Working with 802.1X on Wired Ethernet Ports Setting Ethernet Port Type ZoneFlex AP Ethernet ports can be configured as one of the following port types: • Trunk Port • Access Port •...

  • Page 151: Working With Port-Based Vlans

    Authenticator or as a Supplicant, depending on which port type is selected. Table Table 54 describe the 802.1X roles available by port type. Table 53. Authenticator support by port type Trunk Port Access Port General Port Port-based mode MAC-based mode ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 152 Enable MAC authentication bypass: If MAC authentication bypass is enabled, the port first attempts to authenticate the attached device by MAC address, and if that fails, it attempts to authenticate the device using 802.1X. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 153: Configuring Hotspot Service

    Configuring Hotspot Service Configuring Hotspot Service Hotspot service can be deployed on standalone ZoneFlex APs through the Web interface. At a minimum, you must configure a login redirect URL and a RADIUS server to which users are authenticated. Additional options and controls are provided on subsequent pages.
  • Page 154 Additional configuration options are available using the Edit Settings buttons at the bottom of the page: • Customizing Hotspot Optional Settings • Creating a Hotspot Walled Garden • Allowing Unrestricted Access by MAC Address ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 155: Customizing Hotspot Optional Settings

    MAC addresses if the local Hotspot authentication has failed. If enabled, an optional MAC authentication password can be entered. If no password is specified, the system uses the client’s MAC address as the password. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 156 Specify the maximum time that a user may disconnect from the Hotspot service and return without the need to login again. RADIUS Disconnect Port UDP port to listen to for accepting RADIUS disconnect requests. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 157 UAM secret. UAM Shared Secret The UAM Shared Secret is the shared secret between this Access Point and the HTTP server for the Redirection URL. This setting is optional. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 158: Creating A Hotspot Walled Garden

    3 In Walled Garden Host, enter a host name, IP address, network segment (e.g., 192.168.1.0/24) or a domain name. If a domain name is entered, it is resolved every 5 minutes. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 159: Allowing Unrestricted Access By Mac Address

    Figure 77. Configuring Hotspot unrestricted clients table 2 Click Add new entry, and enter the MAC address of each client in the fields provided. 3 Click Update to save your changes. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 160: Managing The Access Point

    Where to Find More Information This chapter provides instructions for managing standalone ZoneFlex Access Points using the Web interface. For information on managing your ZoneFlex network using ZoneDirector, FlexMaster or SmartCell Gateway, refer to the relevant User Guide, available from the Ruckus Wireless Support website.

  • Page 161: Viewing Current Device Settings

    The Status > Device page displays a general overview of the AP’s current status, including device name, serial number, MAC address, current software version, etc. Figure 78. The Status > Device page ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 162: Viewing Current Internet Connection Settings

    Internet. Information includes IP address, gateway, DNS server, NTP server and connection type (method of obtaining an IP address -- DHCP or static IP). Figure 79. The Status > Internet page ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 163: Viewing Current Local Subnet Settings

    If you want to make changes to any of these settings, go to Configuration > Local Subnets. Refer to Configuring Local Subnets for more information. Figure 80. The Status > Local Subnet page ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 164: Viewing Common Wireless Settings

    • 2.4GHz 11 Mbps: Allows 11b devices only. • 11ng: Operates with 802.11n, 802.11g and 802.11b devices in the 2.4Ghz spectrum only. • 11na: Operates with 802.11n and 802.11a devices in the 5GHz spectrum only. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 165 System RTLS Controller. If you want to make changes to any of these settings, go to the Configuration > Wireless page. Refer to Configuring Common Wireless Settings for more informa- tion. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 166: Viewing Associated Wireless Clients

    1 Go to Status > Wireless. The Status > Wireless page appears. NOTE If you are using a dual band ZoneFlex AP, go to Status > Radio 2.4G or Status > Radio 5G. 2 Click any of the Wireless # tabs. Wireless clients that are associated with this particular wireless network appear under Connected Devices.

  • Page 167: Changing The Administrative Login Settings

    4 Click Update Settings. The message Your parameters were saved appears. You have completed changing the default login settings. The next time you log in to the Web interface, make sure you use these updated login settings. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 168: Enabling Other Management Access Options

    AP. These options include management access via HTTP, Telnet, and SSH. You can also view and set up the connection to a Ruckus Wireless FlexMaster server under the TR-069/SNMP Management Choice options. If your ZoneFlex device is to be managed by FlexMaster, then the FlexMaster information (server URL and contact interval) is preconfigured before you receive your ZoneFlex device.
  • Page 169 SNMP server, Ruckus Wireless ZoneDirector, or Ruckus Wireless FlexMaster. SNMP only Only allow SNMP management. FlexMaster only Only allow FlexMaster management. DHCP Discovery URL of server providing DHCP. FlexMaster Server URL URL of the FlexMaster server. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 170 If FlexMaster server is used, open TCP ports 80 and 443 for HTTP/HTTPS communications, and TCP port 8082 for AP wake-up commands. Continue with the following, as required: • Viewing FlexMaster Management Status • Pointing the AP to FlexMaster ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 171: Viewing Flexmaster Management Status

    Shows the date and time of the AP’s last successful contact with FlexMaster. Last Contact Result Shows the result of the last attempt to contact FlexMaster (success or failure, and failure error code if applicable). ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 172: Pointing The Ap To Flexmaster

    . Pointing the AP to FlexMaster Your ZoneFlex device is required to “call home” to register with your FlexMaster; FlexMaster does not initiate initial contact. To register successfully with FlexMaster, your ZoneFlex device must know the FlexMaster server’s URL, thus entered on the device.

  • Page 173: Working With Event Logs And Syslog Servers

    AP’s current log file text. You can use the former to send the log to Ruckus Wireless support directly or save it to a local file, and use the latter to configure automatic delivery of log files to a syslog server: •...

  • Page 174: Sending A Copy Of The Log File To Ruckus Wireless Support

    1 Go to Maintenance > Support Info. The Maintenance > Support Info page appears. 2 Review the Transfer Method options. 3 Click the Save to Local Computer option. Two links appear next to Download (supportinfo.txt and tr069info.txt). ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 175 6 When the “Save as...” dialog box appears, find a convenient location on your local computer to save the file, and change the file extension from html to txt. 7 Click Save to save the file to your computer. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 176: Upgrading The Firmware

    Figure 87. The Maintenance > Upgrade page Continue with the following: • Upgrading Manually via FTP or TFTP • Upgrading Manually via the Web • Upgrading Manually via Local File • Scheduling Automatic Upgrades ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 177: Upgrading Manually Via Ftp Or Tftp

    3 Select the file and click OK. 4 Click Perform Upgrade. A status bar appears during the upgrade process. 5 After the upgrade is completed, the AP must be rebooted. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 178: Scheduling Automatic Upgrades

    After you click one of these two options, a status bar appears during the upgrade process. When the upgrade is complete, the AP automatically reboots at the time you specified in Step ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 179: Rebooting The Access Point

    After approximately one minute, you should be able to log back into the AP, which verifies that the reboot was successful. You can also check the LEDs on the AP to verify the status of the device. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 180: Resetting The Access Point To Factory Defaults

    DO NOT reset the Access Point to factory defaults unless you are directed to do so by Ruckus Wireless support staff or by a network administrator. Do this only if you are able to immediately reconnect the restored AP to your computer, to reconfigure it for Wi-Fi network use —...

  • Page 181: Running Diagnostics

    2 Click the text field by the option you want to activate, and type the network address of a site you wish to connect to. 3 Click Run Test. The results appear in the text field below each option. Figure 89. Pinging a client ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 182 Managing the Access Point Running Diagnostics Figure 90. Running traceroute on ruckuswireless.com ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...

  • Page 183: Where To Find More Information

    Wireless Support Portal at https://support.ruckuswireless.com. The Support Portal hosts the latest versions of user documentation as well as Knowledge Base articles, software updates and a forum for community discussion of Ruckus Wireless products. ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 184 Hotspot basic settings configuration optional settings Data Beacon Rate unrestricted access default IP address walled garden default user name and password Hotspot Service device location device name device settings DHCP ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 185 Tunnel via L2TP optimal mounting orientation upgrading firmware user name package contents 133, 148 packet forwarding 15, 16, 18, 21, 22 pass through port verifying operation Passphrase viewing associated clients ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 186 ZoneFlex 7341 ZoneFlex 7341/7343/7363 26, 30, 33, 36, 39, 42, Front Panel 45, 48, 55 28, 32, 35, 38, 41, 44, Rear Panel 47, 57 ZoneFlex 7343 ZoneFlex 7351 ZoneFlex Indoor Access Point 9.8.1 User Guide, 800-70601-001 Rev C...
  • Page 187 Copyright © 2006-2014. Ruckus Wireless, Inc. 350 West Java Dr. Sunnyvale, CA 94089. USA www.ruckuswireless.com...

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