Ruckus Wireless SmartCell 8800-S User Manual
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Ruckus Wireless SmartCell 8800-S User Manual

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Ruckus Wireless
™
Outdoor Access Point
Release 100.0.0 User Guide
For the following Ruckus Wireless Outdoor Access Points:
- SmartCell 8800-S Outdoor Access Point
- ZoneFlex 7762, 7762-AC, 7762-S, 7762-S-AC and 7762-T Dual-Band 802.11n APs
- ZoneFlex 7781CM Dual-Band 802.11n AP with Integrated Cable Modem
- ZoneFlex 7782, 7782-E, 7782-N and 7782-S Dual-Band 802.11n APs
- ZoneFlex T300 and T300e Omni 802.11ac Outdoor Access Points
- ZoneFlex T301n 30-Degree Narrow Sector 802.11ac Outdoor Access Point
- ZoneFlex T301s 120-Degree Wide Sector 802.11ac Outdoor Access Point
Part Number 800-70725-001 Rev B
Published 26 February, 2015
www.ruckuswireless.com

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Summary of Contents for Ruckus Wireless SmartCell 8800-S

  • Page 1 ™ Outdoor Access Point Release 100.0.0 User Guide For the following Ruckus Wireless Outdoor Access Points: - SmartCell 8800-S Outdoor Access Point - ZoneFlex 7762, 7762-AC, 7762-S, 7762-S-AC and 7762-T Dual-Band 802.11n APs - ZoneFlex 7781CM Dual-Band 802.11n AP with Integrated Cable Modem - ZoneFlex 7782, 7782-E, 7782-N and 7782-S Dual-Band 802.11n APs...

  • Page 2: Limitation Of Liability

    Ruckus Wireless, Ruckus, the bark logo, ZoneFlex, FlexMaster, ZoneDirector, SmartMesh, ChannelFly, SmartCell, Dynamic PSK, and Simply Better Wireless are trademarks of Ruckus Wireless, Inc. in the United States and other countries. All other product or company names may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Overview of the Ruckus Wireless AP........
  • Page 4 1. Collecting the Required Materials ........69 2. Logging Into the Ruckus Wireless AP Web Interface ..... . . 69 Navigating the Web Interface .
  • Page 5 Enabling Logging and Sending Event Logs to a Syslog Server ....133 Sending a Copy of the Log File to Ruckus Wireless Support ....134 Saving a Copy of the Log File to Your Computer .

  • Page 6: About This Guide

    Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format (PDF) or HTML on the Ruckus Wireless Support Web site at https://support.ruckuswireless.com/documents...

  • Page 7: Related Documentation

    Related Documentation Related Documentation In addition to this User Guide, each Ruckus Wireless AP documentation set includes the following: • Installation Guide/Getting Started Guide/Mounting Guide: Provides essential installation and configuration information to help you get the AP up and running within minutes.

  • Page 8: Safety Warnings

    7.9 inches (20 cm) or more from the body of all persons. WARNING! Ruckus Wireless strongly recommends that you wear eye protection before mounting the AP. CAUTION! Make sure that you form a 80mm - 130mm (3”-5”) drip loop in any cable that is attached to the AP or the building.

  • Page 9: Document Conventions

    Document Conventions Document Conventions Table 1 Table 2 list the text and notice conventions that are used throughout this guide. Table 1. Text conventions Convention Description Example Represents information as it monospace [Device name]> appears on screen Represents information that [Device name]>...

  • Page 10: Documentation Feedback

    Documentation Feedback Documentation Feedback Ruckus Wireless is interested in improving its documentation and welcomes your comments and suggestions. You can email your comments to Ruckus Wireless at: docs@ruckuswireless.com When contacting us, please include the following information: • Document title • Document part number (on the cover page) •...

  • Page 11: Introducing The Ruckus Wireless Access Point

    Introducing the Ruckus Wireless Access Point In this chapter: • Overview of the Ruckus Wireless AP • Installing the Access Point • Getting to Know the Access Point Features ZoneFlex Outdoor Access Point 100.0.0 User Guide, 800-70725-001 Rev B...

  • Page 12: Overview Of The Ruckus Wireless Ap

    The BeamFlex antenna system consists of an array of high-gain directional antenna elements that allow Ruckus Wireless APs to find quality signal paths in a changing environment, and sustain the baseline performance required for supporting data, audio and video applications.

  • Page 13: Installing The Access Point

    Installing the Access Point Installing the Access Point This User Guide assumes that the Ruckus Wireless outdoor APs have already been installed and have already been initially configured as described in the corresponding Mounting Guide, Installation Guide or Getting Started Guide.

  • Page 14: Getting To Know The Access Point Features

    Getting to Know the Access Point Features Getting to Know the Access Point Features This section identifies the physical features of each Ruckus Wireless AP model that is discussed in this guide. Ruckus Wireless recommends that you become familiar with these features.

  • Page 15: Smartcell Sc8800-S Outdoor Access Point

    The SC8800-S requires a minimum of AP base image 100.0.0 and later to operate, or SCG firmware 1.1 and later, or ZF firmware 9.6.1 and later to operate. DO NOT connect the SC8800-S to a Ruckus Wireless controller with SCG firmware 1.0 or earlier, or ZF firmware 9.6.0 or earlier.
  • Page 16 Getting to Know the Access Point Features SmartCell SC8800-S Outdoor Access Point Table 3. SC8800-S top-panel connectors (Continued) Label Description 2.4 GHz 2.4GHz 50-ohm N-type connector. Can be used with an external ANT 0 port antenna for operator-defined coverage areas and point-to-point deployments.
  • Page 17 PoE OUT Supports 10/100/1000Mbps connections and PoE out. If the AP is RJ45 data powered using AC or the Ruckus Wireless PoE injector (ordered connector separately), then this port can supply 802.3af (15.4W) PoE to a connected PoE-capable device (for example, an IP-based surveillance camera).
  • Page 18 Getting to Know the Access Point Features SmartCell SC8800-S Outdoor Access Point Figure 3. SC8800-S LEDs Table 5. SC8800-S LED descriptions Label Description PWR LED • Off: No power is available, or the AP is not connected to a power source.
  • Page 19 Getting to Know the Access Point Features SmartCell SC8800-S Outdoor Access Point Table 5. SC8800-S LED descriptions (Continued) Label Description AIR LED Off : The AP is operating in standalone mode or operating as a • root AP (RAP) or a non-mesh AP. Solid Green: The AP is functioning as a Mesh AP (MAP) and the •...

  • Page 20: Zoneflex 7762 Access Point

    Getting to Know the Access Point Features ZoneFlex 7762 Access Point ZoneFlex 7762 Access Point NOTE The 100.x AP base image supports standalone mode and FlexMaster (FM) WLAN manager operation. The RuckOS-compatible firmware images only support SCG, vSCG, and SZ controllers. The ZD-compatible firmware images only support ZD controllers.
  • Page 21 Flashing amber : The WLAN service is up and no wireless clients are currently associated with the AP. If the AP is being managed by Ruckus Wireless ZoneDirector: • Green: The AP is part of a mesh network (either as Root AP or Mesh AP) and is connected to an uplink with good signal.
  • Page 22 Getting to Know the Access Point Features ZoneFlex 7762 Access Point Figure 5. The 7762 5GHz antenna connectors are protected by metal caps Metal caps ZoneFlex Outdoor Access Point 100.0.0 User Guide, 800-70725-001 Rev B...

  • Page 23: Zoneflex 7762-Ac Access Point

    Getting to Know the Access Point Features ZoneFlex 7762-AC Access Point ZoneFlex 7762-AC Access Point NOTE The 100.x AP base image supports standalone mode and FlexMaster (FM) WLAN manager operation. The RuckOS-compatible firmware images only support SCG, vSCG, and SZ controllers. The ZD-compatible firmware images only support ZD controllers.
  • Page 24 Connectors • PoE IN port: Supports 10/100/1000Mbps connections, connects to the network and receives 802.at PoE from the Ruckus Wireless 60W PoE injector (not supplied, may be ordered separately – part number 902-0180-XX00, where XX is the country code). PoE OUT port: Supports 10/100Mbps connections. If the AP is •...
  • Page 25 Getting to Know the Access Point Features ZoneFlex 7762-AC Access Point If you want to extend the range of your wireless network, you can connect external high gain antennas (5GHz only) to the standard N-type radio frequency (RF) antenna connectors on the top panel of the AP. Figure 7.

  • Page 26: Zoneflex 7762-S Access Point

    Getting to Know the Access Point Features ZoneFlex 7762-S Access Point ZoneFlex 7762-S Access Point NOTE The 100.x AP base image supports standalone mode and FlexMaster (FM) WLAN manager operation. The RuckOS-compatible firmware images only support SCG, vSCG, and SZ controllers. The ZD-compatible firmware images only support ZD controllers.
  • Page 27 Flashing amber : The WLAN service is up and no wireless clients are currently associated with the AP. If the AP is being managed by Ruckus Wireless ZoneDirector: • Green: The AP is part of a mesh network (either as a Root AP or Mesh AP) and is connected to an uplink with good signal.

  • Page 28: 7762-S 5Ghz Antenna Connectors

    Getting to Know the Access Point Features ZoneFlex 7762-S Access Point 7762-S 5GHz Antenna Connectors If you want to enable the 5GHz sections of the AP (for access or meshing), you can connect external high gain antennas (5GHz only) to the standard N-type radio frequency (RF) antenna connectors on the top panel of the AP.

  • Page 29: Zoneflex 7762-S-Ac Access Point

    Getting to Know the Access Point Features ZoneFlex 7762-S-AC Access Point ZoneFlex 7762-S-AC Access Point NOTE The 100.x AP base image supports standalone mode and FlexMaster (FM) WLAN manager operation. The RuckOS-compatible firmware images only support SCG, vSCG, and SZ controllers. The ZD-compatible firmware images only support ZD controllers.
  • Page 30 Connectors • PoE IN port: Supports 10/100/1000Mbps connections, connects to the network and receives 802.at PoE from the Ruckus Wireless 60W PoE injector (not supplied, may be ordered separately – part number 902-0180-XX00, where XX is the country code). PoE OUT port: Supports 10/100Mbps connections. If the AP is •...
  • Page 31 Getting to Know the Access Point Features ZoneFlex 7762-S-AC Access Point If you want to extend the range of your wireless network, you can connect external high gain antennas (5GHz only) to the standard N-type radio frequency (RF) antenna connectors on the top panel of the AP. Figure 11.

  • Page 32: Zoneflex 7762-T Access Point

    Getting to Know the Access Point Features ZoneFlex 7762-T Access Point ZoneFlex 7762-T Access Point NOTE The 100.x AP base image supports standalone mode and FlexMaster (FM) WLAN manager operation. The RuckOS-compatible firmware images only support SCG, vSCG, and SZ controllers. The ZD-compatible firmware images only support ZD controllers.
  • Page 33 Flashing amber : The WLAN service is up and no wireless clients are currently associated with the AP. If the AP is being managed by Ruckus Wireless ZoneDirector: • Green: The AP is part of a mesh network (either as Root AP or Mesh AP) and is connected to an uplink with good signal.
  • Page 34 Getting to Know the Access Point Features ZoneFlex 7762-T Access Point NOTE The maximum value for the antenna gain that you should set depends on the type of external antennas that you are connecting to the AP. Figure 13. The 7762-T 5GHz antenna connectors are protected by metal caps Metal caps ZoneFlex Outdoor Access Point 100.0.0 User Guide, 800-70725-001 Rev B...

  • Page 35: Zoneflex 7781Cm Access Point With Cable Modem

    Getting to Know the Access Point Features ZoneFlex 7781CM Access Point with Cable Modem ZoneFlex 7781CM Access Point with Cable Modem NOTE The 100.x AP base image supports standalone mode and FlexMaster (FM) WLAN manager operation. The RuckOS-compatible firmware images only support SCG, vSCG, and SZ controllers.
  • Page 36 Getting to Know the Access Point Features ZoneFlex 7781CM Access Point with Cable Modem Table 11. 7781CM connectors Label Description Ethernet Port RJ-45 port that supports 10/100/1000Mbps connections and provides (under 802.3af-compliant (15.4W) Power over Ethernet (PoE) output power to blanking cap) external devices.

  • Page 37: Reading The 7781Cm Leds

    Getting to Know the Access Point Features ZoneFlex 7781CM Access Point with Cable Modem Reading the 7781CM LEDs The six dual-purpose LEDs are used both by the CM part and the AP part of the 7781CM: • When LED 1 (green LED) is lit, the LEDs are in Access Point mode. •...
  • Page 38 Getting to Know the Access Point Features ZoneFlex 7781CM Access Point with Cable Modem NOTE The 7781CM LEDs turn off after a while. This is normal operation. Reading LEDs in Access Point Mode In AP mode, LED 1 (green LED) is lit. NOTE The LEDs do not indicate whether the AP is in standalone mode or if ZoneDirector is managing the AP.

  • Page 39: Powering Options

    Getting to Know the Access Point Features ZoneFlex 7781CM Access Point with Cable Modem Table 12. 7781CM LED behavior in AP Standalone and ZoneDirector modes (Continued) State AP Standalone Mode AP ZoneDirector Mode Flashing 2.4GHz WLAN is up but no 2.4GHz WLAN is up but no clients.

  • Page 40: Cable Modem Heater

    Getting to Know the Access Point Features ZoneFlex 7781CM Access Point with Cable Modem Cable Modem Heater The 901-7781-US01, 901-7781-JP21 and 901-7781-WW01 7781CM includes a built-in heater for the cable modem that permits operation at extremely low temperatures. The heater is typically on below -10° C (14° F). The heater is powered by POC only.

  • Page 41: Zoneflex 7782 Access Point

    Getting to Know the Access Point Features ZoneFlex 7782 Access Point ZoneFlex 7782 Access Point NOTE The 100.x AP base image supports standalone mode and FlexMaster (FM) WLAN manager operation. The RuckOS-compatible firmware images only support SCG, vSCG, and SZ controllers. The ZD-compatible firmware images only support ZD controllers.
  • Page 42 Supports 10/100/1000Mbps connections and PoE out. If the AP is data connector powered using AC or the Ruckus Wireless PoE injector (ordered separately), then this port can supply 802.3af (up to 25W) PoE to a connected PoE-capable device (for example, a 3G/4G small cell radio or an IP-based surveillance camera).
  • Page 43 Getting to Know the Access Point Features ZoneFlex 7782 Access Point Table 14. 7782 LED and connector descriptions (Continued) Label Description POWER LED Off: No power is available, or the AP is not connected to a power • source. Red: The AP is powering on. •...

  • Page 44: Zoneflex 7782-E Access Point

    Getting to Know the Access Point Features ZoneFlex 7782-E Access Point ZoneFlex 7782-E Access Point NOTE The 100.x AP base image supports standalone mode and FlexMaster (FM) WLAN manager operation. The RuckOS-compatible firmware images only support SCG, vSCG, and SZ controllers. The ZD-compatible firmware images only support ZD controllers.
  • Page 45 Getting to Know the Access Point Features ZoneFlex 7782-E Access Point Figure 18. 7782-E AP top-panel N-type connectors Table 15. 7782-E top-panel N-type connectors Label Description 5GHz These 5GHz 50-ohm female connectors can be used with up to three external connectors: antennas for operator-defined coverage areas and point-to-point deployments.
  • Page 46 Getting to Know the Access Point Features ZoneFlex 7782-E Access Point Table 15. 7782-E top-panel N-type connectors (Continued) Label Description 2.4GHz These 2.4GHz 50-ohm female connectors can be used with up to three external connectors: antennas for operator-defined coverage areas and point-to-point deployments. ANT 0, ANT 1 •...

  • Page 47: Zoneflex 7782-N Access Point

    Getting to Know the Access Point Features ZoneFlex 7782-N Access Point ZoneFlex 7782-N Access Point NOTE The 100.x AP base image supports standalone mode and FlexMaster (FM) WLAN manager operation. The RuckOS-compatible firmware images only support SCG, vSCG, and SZ controllers. The ZD-compatible firmware images only support ZD controllers.
  • Page 48 Supports 10/100/1000Mbps connections and PoE out. If the AP is data connector powered using AC or the Ruckus Wireless PoE injector (ordered separately), then this port can supply 802.3af (15.4W) PoE to a connected PoE-capable device (for example, a 3G/4G small cell radio or an IP-based surveillance camera).
  • Page 49 Getting to Know the Access Point Features ZoneFlex 7782-N Access Point Table 16. 7782-N LED and connector descriptions (Continued) Label Description POWER LED Off: No power is available, or the AP is not connected to a power • source. Red: The AP is powering on. •...

  • Page 50: Zoneflex 7782-S Access Point

    Getting to Know the Access Point Features ZoneFlex 7782-S Access Point ZoneFlex 7782-S Access Point NOTE The 100.x AP base image supports standalone mode and FlexMaster (FM) WLAN manager operation. The RuckOS-compatible firmware images only support SCG, vSCG, and SZ controllers. The ZD-compatible firmware images only support ZD controllers.
  • Page 51 Supports 10/100/1000Mbps connections and PoE out. If the AP is data connector powered using AC or the Ruckus Wireless PoE injector (ordered separately), then this port can supply 802.3af (15.4W) PoE to a connected PoE-capable device (for example, a 3G/4G small cell radio or an IP-based surveillance camera).
  • Page 52 Getting to Know the Access Point Features ZoneFlex 7782-S Access Point Table 17. 7782-S LED and connector descriptions (Continued) Label Description POWER LED Off: No power is available, or the AP is not connected to a power • source. Red: The AP is powering on. •...

  • Page 53: Zoneflex T300 Outdoor Access Point

    The T300 requires a minimum of AP base image 100.0.0 and later to operate, or SCG firmware 2.5.1 and later, or ZF firmware 9.8.1 and later to operate. DO NOT connect the T300 AP to a Ruckus Wireless Controller with ZF 9.8.0 or earlier, or to SCG 2.5.0 or earlier. Figure 21 identifies the LEDs and connectors on the AP.
  • Page 54 Getting to Know the Access Point Features ZoneFlex T300 Outdoor Access Point Table 18. T300 LED and other element descriptions Label Description Earth Use this screw to attach an earth ground to the AP as required by ground local regulations. screw 5G LED •...
  • Page 55 Ethernet (PoE). connector Note: The T300 can be powered by any 802.3af PSE device. Refer to the Ruckus Wireless T300 data sheet for recommended PoE accessories. RESET This button resets the AP to its factory defaults, and is mounted...

  • Page 56: Zoneflex T300E Outdoor Access Point

    The T300e requires a minimum of AP base image 100.0.0 and later to operate, or SCG firmware 2.5.1 and later, or ZF firmware 9.8.1 and later to operate. DO NOT connect the T300 AP to a Ruckus Wireless Controller with ZF 9.8.0 or earlier, or to SCG 2.5.0 or earlier. Figure 22 identifies the LEDs and hardware on the AP.
  • Page 57 Getting to Know the Access Point Features ZoneFlex T300e Outdoor Access Point Table 19. T300e LED and other element descriptions Label Description Earth Use this screw to attach an earth ground to the AP as required by ground local regulations. screw 5G LED •...
  • Page 58 Ethernet (PoE). connector Note: The T300e can be powered by any 802.3af PSE device. Refer to the Ruckus Wireless T300e data sheet for recommended PoE accessories. RESET This button resets the AP to its factory defaults, and is mounted...
  • Page 59 Getting to Know the Access Point Features ZoneFlex T300e Outdoor Access Point Figure 23. T300e RF connectors Table 20. T300e N-type RF connectors Label Description 5GHz These 5GHz 50-ohm female connectors can be used with up to two external connectors antennas for operator-defined coverage areas and point-to-point deployments.

  • Page 60: Zoneflex T301N Outdoor Access Point

    The T301n requires a minimum of AP base image 100.0.0 and later to operate, or SCG firmware 2.5.1 and later, or ZF firmware 9.8.1 and later to operate. DO NOT connect the T301n AP to a Ruckus Wireless Controller with ZF 9.8.0 or earlier, or to SCG 2.5.0 or earlier. Figure 24 identifies the LEDs and connectors on the AP.
  • Page 61 Getting to Know the Access Point Features ZoneFlex T301n Outdoor Access Point Table 21. T301n LED and other element descriptions Label Description Earth Use this screw to attach an earth ground to the AP as required by ground local regulations. screw 5G LED •...
  • Page 62 Ethernet (PoE). connector Note: The T301n can be powered by any 802.3af PSE device. Refer to the Ruckus Wireless T301n data sheet for recommended PoE accessories. RESET This button resets the AP to its factory defaults, and is mounted...

  • Page 63: Zoneflex T301S Outdoor Access Point

    The T301s requires a minimum of AP base image 100.0.0 and later to operate, or SCG firmware 2.5.1 and later, or ZF firmware 9.8.1 and later to operate. DO NOT connect the T301s AP to a Ruckus Wireless Controller with ZF 9.8.0 or earlier, or to SCG 2.5.0 or earlier. Figure 25 identifies the LEDs and connectors on the AP.
  • Page 64 Getting to Know the Access Point Features ZoneFlex T301s Outdoor Access Point Table 22. T301s LED and other element descriptions Label Description Earth Use this screw to attach an earth ground to the AP as required by ground local regulations. screw 5G LED •...
  • Page 65 Ethernet (PoE). connector Note: The T301s can be powered by any 802.3af PSE device. Refer to the Ruckus Wireless T301s data sheet for recommended PoE accessories. RESET This button resets the AP to its factory defaults, and is mounted...

  • Page 66: Navigating The Web Interface

    Navigating the Web Interface In this chapter: • Before You Begin: Preconfiguring the AP • Navigating the Web Interface • When Using a Dual-Band AP ZoneFlex Outdoor Access Point 100.0.0 User Guide, 800-70725-001 Rev B...

  • Page 67: Before You Begin: Preconfiguring The Ap

    Before You Begin: Preconfiguring the AP Before You Begin: Preconfiguring the AP NOTE The 100.0.0 and later APs are shipped from the factory with an AP base image, which supports standalone AP and FM-managed operation, and which does not support SCG, vSCG, SZ, ZD (or SAMs) controller operation. After you have configured the AP with the base image as described in the following sections, the AP automatically goes out and finds any operator-defined SCG, vSCG, SZ, ZD (or SAMs) controllers.

  • Page 68: Configuring The Ap For Management By An Scg, Vscg, Or Sz Controller

    Configuring the AP for Management by an SCG, vSCG, or SZ Controller When your Ruckus Wireless network is managed by an SCG, vSCG or SZ controller, you can manage APs using the controller rather than individually logging into each AP’s Web interface. If SCG, vSCG or SZ controllers are installed on the network, then follow the SCG, vSCG or SZ instructions to configure the controller, and then connect the AP to your network.

  • Page 69: Configuring The Ap For Standalone Operation Or For Management By An Fm Manager

    (192.168.0.1). This section describes the steps you need to complete to set up the AP in standalone mode or to be managed by a Ruckus Wireless FlexMaster manager, if you have one installed on the network. Continue with the following: 1.
  • Page 70 3 Press <Enter> to connect to the Web interface. 4 If a Windows security alert dialog box appears, then click Yes or OK or Proceed anyway (depending on the browser) to continue. The Ruckus Wireless Admin login page appears. 5 In Username, type...

  • Page 71: Navigating The Web Interface

    Table 23 lists the Web interface features that are identified in Figure Figure 26. Elements of the Ruckus Wireless AP Web Interface Table 23. Ruckus Wireless AP Web interface elements No. Element Description Menu Under each category (Status, Configuration, etc.) are options that, when clicked, open the related workspace in the area to the right.

  • Page 72: When Using A Dual-Band Ap

    Configuring the AP for Standalone Operation or for Management by an FM Manager When Using a Dual-Band AP If your Ruckus Wireless AP model is dual-band, then note that elements on the Web interface menu are slightly different from single-band Ruckus Wireless AP models.

  • Page 73: Configuring The Access Point

    AP installation. When you plan to manage your Ruckus Wireless network using SCG, vSCG, SZ or ZD, refer to the associated SCG, vSCG, SZ or ZD user documents, available from the Ruckus Wireless website http://support.ruckuswireless.com/documents.

  • Page 74: Configuring Device Settings

    Configuring Device Settings Device settings refer to the device name, location, temperature update, service provider login, and other settings. (Some settings are only available on certain Ruckus Wireless models.) 1 Go to Configuration > Device. Figure 28. The Configuration > Device page 2 In Device Name, type a new name for the device or leave as is to accept the default device name (RuckusAP).
  • Page 75 Configuring Device Settings • In Temperature Update (specific models only), enter the interval (in seconds) to report the internal temperature of the device. 4 Under Service Provider Login, change the login information as required: • Username: Type the name that you want to use for logging into the Web interface.

  • Page 76: Configuring Internet Settings

    Configuring Internet Settings Configuring Internet Settings Internet settings define how the AP connects to your local area network and to the Internet. This section describes how to view and configure the AP’s Internet settings. Topics discussed include: • VLAN Settings Overview •...

  • Page 77: Vlan Settings Overview

    VLAN Settings Overview VLAN Settings Overview A Ruckus Wireless AP is like a network switch, in that it supports Wi-Fi connections. As such, like many advanced switches, Ruckus APs conform to the IEEE 802.1Q standard -- the standard that defines virtual LANs. In an 802.1Q switch, the concept of VLANs is always present.

  • Page 78: Default Ip Addressing Behavior

    Configuring Internet Settings Default IP Addressing Behavior If you want to place this AP’s management traffic into a management VLAN, enter the VLAN ID in the Management VLAN field and click Update Settings. Default IP Addressing Behavior By default, the AP is configured to automatically obtain an IPv4 address from a DHCP server on the network.
  • Page 79 Configuring Internet Settings Obtaining and Assigning an IP Address Figure 30. Renew or Release DHCP 2 Review the current settings. 3 If the current Connection Type is dhcp, then you are able to see the currently- assigned IP address and subnet mask listed below. •...

  • Page 80: Configuring A Static Ip

    Configuring Internet Settings Obtaining and Assigning an IP Address • When you select Manual, also make the following entries: IPv4 Primary DNS Server: The IP address of the primary Domain Name System (DNS) server. IPv4 Secondary DNS Server: The IP address of the secondary DNS server.

  • Page 81: Pppoe

    Configuring Internet Settings Obtaining and Assigning an IP Address • (IPv6 only) IPv6 Secondary DNS Server: The IP address of the secondary IPv6 DNS server. • IPv4/IPv6 Address: Enter the static IP address that you want to assign to the AP in either IPv4 (dot-decimal) or IPv6 (colon-separated) format. •...

  • Page 82: Configuring L2Tp Connection Settings

    In a typical WLAN implementation, these rules include a captive portal to authenticate users’ credentials. In the case of L2TP, the Ruckus Wireless AP functions as a remote bridge. As such, it forwards traffic into PPP sessions over the L2TP tunnel. This implementation ensures that you have complete visibility into MAC addresses of users, as individual Wi-Fi clients are essentially placed (bridged) onto the ISP’s core network.
  • Page 83 Configuring Internet Settings Configuring L2TP Connection Settings 6 In Close WLAN When Tunnel Fail, select Enable if you want to disable the WLAN when the tunnel connection is lost. This prevents clients from remaining seemingly connected to the WLAN but without Internet connectivity. 7 Click Update Settings to save your changes.

  • Page 84: Configuring Local Subnets

    Configuring L2TP Connection Settings Configuring Local Subnets Ruckus Wireless APs can be configured to provide routing/network address trans- lation (NAT) functionality using the Local Subnets feature. When a Local Subnet is enabled, the standalone AP serves as a gateway router that can manage its own subnets, providing DHCP server and DNS cache functions for both wired and wireless clients.
  • Page 85 Configuring Local Subnets Configuring L2TP Connection Settings 4 In Subnet Mask, typically you would want to leave the setting at its default value (255.255.255.0) for a Class C subnet with an address pool of up to 254 addresses. An error appears if you enter an invalid IP/netmask combination. 5 In DHCP Server, click Enabled if you want to enable DHCP for this subnet.

  • Page 86: Configuring Wireless Settings

    Configuring Wireless Settings Configuring Common Wireless Settings Configuring Wireless Settings This section describes how to configure the wireless settings of the AP. There are two types of wireless settings that you need to configure: • Configuring Common Wireless Settings: Includes the wireless mode, country code, and advanced wireless settings, such as the wireless transmit power and wireless protection mode.
  • Page 87 Configuring Wireless Settings Configuring Common Wireless Settings 2 Make changes to the common wireless settings listed in the table below. Table 24. Common Wireless Settings Setting Description Radio Network (Dual-radio APs only) Allows you to change the name of the Radio 2.4G and Radio 5G ).
  • Page 88 3 (Some APs only.) If you are using AeroScout RFID Tags in your organization to locate assets or personnel, then you can use your Ruckus Wireless AP to relay location or presence data from the AeroScout Tags to the AeroScout Engine via Wi-Fi.
  • Page 89 4 (Some APs only.) If you are using an Ekahau Real Time Location System (RTLS) in your organization, then you can use your Ruckus Wireless AP to relay location or presence data to the Ekahau Real Time Location System RTLS Controller (ERC).

  • Page 90: Reviewing Common Advanced Settings

    Configuring Wireless Settings Configuring Common Wireless Settings Reviewing Common Advanced Settings Advanced wireless settings should only be changed by an experienced adminis- trator. Incorrect settings can severely impact wireless performance. It is recom- mended that the default settings be retained for best performance. NOTE To fully benefit from the AP’s capabilities, it is advisable not to change these values unless absolutely necessary.

  • Page 91: Configuring Wireless # (Wlan Number) Settings

    Configuring Wireless Settings Configuring Wireless # (WLAN Number) Settings Table 25. Advanced wireless common settings (Continued) Protection Mode (Disabled by default.) When you activate protection, you control how 802.11 devices know when they should communicate with another device. This is important in a mixed environment of both 802.11b and 802.11g/11n clients.
  • Page 92 Configuring Wireless Settings Configuring Wireless # (WLAN Number) Settings Figure 35. Typical Configuration > Wireless > Wireless # (WLAN Number) page 3 Review the WLAN options listed in Table 26, and then make changes as required. Table 26. WLAN options Option Description Wireless...
  • Page 93 Configuring Wireless Settings Configuring Wireless # (WLAN Number) Settings Table 26. WLAN options (Continued) Threshold This button opens a page where you can configure the Protection Settings Mode you activated on the Configuration > Wireless > Advanced > Wireless # (WLAN number) page. If Protection Mode is not active, ignore this option.

  • Page 94: Using Wep

    Ruckus Wireless strongly recommends using WPA as CAUTION: the encryption method as WEP has been proven to be easily circumvented.
  • Page 95 Configuring Wireless # (WLAN Number) Settings NOTE WEP encryption has been proven to be easily circumvented. Therefore, Ruckus Wireless recommends using WPA whenever possible, and only use WEP if your client devices do not support WPA. NOTE Using WEP encryption limits the performance of this WLAN to 802.11g rates, and other WLANs are unaffected.

  • Page 96: Using Wpa

    Configuring Wireless Settings Configuring Wireless # (WLAN Number) Settings Table 27. WEP Options Encryption Setting Description Open is the only authentication mode available with WEP Authentication Mode encryption. 64 bit : Specify the key with 10 hexadecimal digits or Encryption Strength •...
  • Page 97 Configuring Wireless Settings Configuring Wireless # (WLAN Number) Settings When you configure the WLAN with WPA-PSK, wireless users are not able to connect to your WLAN unless their devices support WPA-PSK and are configured with the same passphrase. 1 Go to Configuration > Wireless/Radio 2.4/Radio 5G. The Configuration > Wireless >...
  • Page 98 Configuring Wireless Settings Configuring Wireless # (WLAN Number) Settings Table 28. Encryption settings Encryption Description Setting WPA2 or WPA-WPA2. WPA Version Your options are WPA2 provides stronger wireless security than WPA (Wi-Fi • Protected Access) and is the recommended option. However, older wireless clients may not be compatible with WPA2.

  • Page 99: Customizing 802.1X Settings

    Configuring Wireless Settings Configuring Wireless # (WLAN Number) Settings Customizing 802.1X Settings NOTE Do not customize these options unless you are an experienced network administrator or are under the guidance of an IT/support professional. If you choose WPA as the encryption method, then you have the option to set up the AP to act as an 802.1X proxy, using external authentication sources such as a RADIUS server.
  • Page 100 NOTE Ruckus Wireless APs do not support arbitrary rate values for 802.1X clients (if client rate limiting attributes are configured on the RADIUS server). Ruckus Wireless APs support only those WLAN rate limiting values that can be set using the AP web interface.

  • Page 101: Setting Threshold Options

    Configuring Wireless Settings Configuring Wireless # (WLAN Number) Settings Setting Threshold Options The following options allow you to fine-tune the Protection Mode behavior, set previously on the Configuration > Wireless > Advanced > Common page. After activating a Protection Mode, you can open each Wireless tab and customize the threshold settings, which determine what is put into effect and when.

  • Page 102: Rate Limiting

    Configuring Wireless Settings Configuring Wireless # (WLAN Number) Settings 4 Review the options listed in Table 29, and then make any needed changes. Table 29. Threshold options Option Description Beacon Interval (The default value is 100.) The value indicates the frequency interval of the beacon in milliseconds.

  • Page 103: Controlling Access To The Wireless Network

    Configuring Wireless Settings Configuring Wireless # (WLAN Number) Settings Figure 40. Limit per station traffic rates on a specific WLAN Controlling Access to the Wireless Network Access Control enables you to specify the stations are allowed to join (associate with) your wireless networks. Access controls can be configured for each WLAN from its respective Wireless # (WLAN number) tab.
  • Page 104 Configuring Wireless Settings Configuring Wireless # (WLAN Number) Settings Changing Access Controls for a WLAN By default, the Disable WLAN access restrictions option is selected, which allows any wireless station to gain access to the wireless network. If you want to change this setting, follow the instructions below.
  • Page 105 Configuring Wireless Settings Configuring Wireless # (WLAN Number) Settings 8 If you have additional MAC addresses you want included, then click Add new entry, and then repeat these steps until you have entered all the stations you want. There is a limit of 128 rows. Removing a MAC Address To remove a MAC address from the ACL table, click the Cancel button in the Remove column, and then click Update.

  • Page 106: Configuring Ethernet Ports

    Configuring Ethernet Ports Configuring Wireless # (WLAN Number) Settings Configuring Ethernet Ports The Ethernet Ports configuration page allows you to define how the AP’s Ethernet ports behave. You can disable ports entirely, define trunking and packet forwarding behavior, configure 802.1X authentication settings, and individually configure VLAN settings for each port from this page.
  • Page 107 Configuring Ethernet Ports Configuring Wireless # (WLAN Number) Settings Table 30. Individual Ethernet port options (Continued) Isolated : Selecting Isolated causes the traffic from this port Packet Forward to terminate at the AP. Bridge to WAN : The default setting, Bridge to WAN forwards packets arriving on this port to the WAN (uplink) port and eventually to their external destinations using Layer 2 forwarding.
  • Page 108 Configuring Ethernet Ports Configuring Wireless # (WLAN Number) Settings Table 30. Individual Ethernet port options (Continued) UNTAG ID : Enter a valid VLAN ID in this field to segment VLAN • traffic arriving on this port to a specific VLAN. Default is 1. Valid VLAN entries are 1-4094.

  • Page 109: Setting Ethernet Port Type

    Supplicant Password Supplicant are enabled (includes any packet forward selection). 4 Click Update Settings to save your changes. Setting Ethernet Port Type Ruckus Wireless AP Ethernet ports can be configured as one of the following port types: • Trunk Port •...

  • Page 110: General Port

    Configuring Ethernet Ports Working with Port-Based VLANs General Port The General Port can be configured to support multiple tagged VLANs and one untagged VLAN. As Trunk Ports by definition are members of all VLANs, the General Port is the only port type for which membership is user configurable for multiple VLANs.
  • Page 111 Configuring Ethernet Ports Working with 802.1X on Wired Ethernet Ports For wired 802.1X, a Ruckus AP’s Ethernet port can be configured as either an Authenticator or as a Supplicant, depending on which port type is selected. Table Table 33 describe the 802.1X roles available by port type. Table 32.

  • Page 112: Configuring Hotspot Service

    Working with 802.1X on Wired Ethernet Ports Configuring Hotspot Service Hotspot service can be deployed on standalone Ruckus Wireless APs through the Web interface. At a minimum, you must configure a login redirect URL and a RADIUS server to which users are authenticated. Additional options and controls are provided on subsequent pages.

  • Page 113: Customizing Hotspot Optional Settings

    Configuring Hotspot Service Customizing Hotspot Optional Settings Table 34. Hotspot configuration settings (Continued) Setting Description After user is authenticated Select where you want to redirect the user after successful authentication. • Redirect to the above URL: Return to the login URL configured above.
  • Page 114 Configuring Hotspot Service Customizing Hotspot Optional Settings Figure 44. Configuring optional Hotspot options 3 Configure these Hotspot options from the Configuration > Hotspot > More Options page: Table 35. Optional Hotspot settings Setting Description Temporarily block user after Specify the maximum number of repeated __ unsuccessful logins authentication failures allowed.
  • Page 115 Configuring Hotspot Service Customizing Hotspot Optional Settings Table 35. Optional Hotspot settings (Continued) Enabled or Disabled . This attribute Acct Delay Time Accounting delay indicates how many seconds the client has been trying to send this record for, and can be subtracted from the time of arrival on the server to find the approximate time of the event generating this Accounting-Request.

  • Page 116: Creating A Hotspot Walled Garden

    Configuring Hotspot Service Creating a Hotspot Walled Garden Table 35. Optional Hotspot settings (Continued) RADIUS Disconnect Port UDP port to listen to for accepting RADIUS disconnect requests. Swap Input and Output Swap the value of input counters (packets, octets and Counters giga words) and output counters in RADIUS accounting requests.

  • Page 117: Removing Entries From The Walled Garden Hosts Table

    Configuring Hotspot Service Creating a Hotspot Walled Garden Figure 45. The Walled Garden hosts table 4 In Walled Garden Host, enter a host name, IP address, network segment (for example, 192.168.1.0/24) or a domain name. If a domain name is entered, it is resolved every five minutes.

  • Page 118: Allowing Unrestricted Hotspot Access By Mac Address

    Configuring Hotspot Service Allowing Unrestricted Hotspot Access by MAC Address Allowing Unrestricted Hotspot Access by MAC Address 1 Go to Configuration > Hotspot. 2 Click Unrestricted Clients/Edit Settings. 3 Click Add new entry, and enter the MAC address of a client in the fields provided. Figure 46.

  • Page 119: Managing The Access Point

    Where to Find More Information This chapter provides instructions for managing standalone Ruckus Wireless APs using the Web interface. For information on managing your Ruckus Wireless network using ZoneDirector, refer to the ZoneDirector User Guide, available from the Ruckus Wireless website.

  • Page 120: Viewing Current Device Settings

    Viewing Current Device Settings Viewing Current Device Settings The Status > Device page displays a general overview of the AP’s current status, including device name, MAC address, serial number, current software (image) version, and so on. Figure 47. The Status > Device page ZoneFlex Outdoor Access Point 100.0.0 User Guide, 800-70725-001 Rev B...

  • Page 121: Viewing Current Internet Connection Settings

    Viewing Current Internet Connection Settings Viewing Current Internet Connection Settings The Status > Internet page displays information on the AP’s network settings; that is, the settings that allow the AP to communicate with your local network and the Internet. Information includes IP address, gateway, DNS server, NTP server and connection type (method of obtaining an IP address -- DHCP or static IP).

  • Page 122: Viewing Current Local Subnet Settings

    Viewing Current Local Subnet Settings Viewing Current Local Subnet Settings The Status > Local Subnets page can be used to view the router (local subnet) configurations and list of any clients connected to those subnets. If you want to make changes to any of these settings, then go to Configuration > Local Subnets.

  • Page 123: Viewing Current Wireless Settings

    Viewing Current Wireless Settings Viewing Current Wireless Settings If you want to view the current common wireless settings that the AP is using, go to the Status > Wireless page (on dual-band APs, go to Status > Radio 2.4G or Status >...
  • Page 124 Viewing Current Wireless Settings Table 36. Common Wireless settings (Continued) Channel Shows the wireless channel that the AP is currently using. If you SmartSelect, this field shows the set the wireless channel to Channel # [SmartSelect]. value Channel Width 11n devices only. Displays whether the channel width is set to 20MHz or 40MHz.

  • Page 125: Viewing Associated Wireless Clients

    1 Go to Status > Wireless. The Status > Wireless page appears. NOTE If you are using a dual-band Ruckus Wireless AP, go to Status > Radio 2.4G or Status > Radio 5G. 2 Click any of the Wireless # (WLAN number) tabs. Wireless clients that are associated with this particular wireless LAN appear under Connected Devices.

  • Page 126: Changing The Administrative Login Settings

    The default user name is super and the default password is sp-admin. To prevent unauthorized users from logging into the Web interface using these default admin- istrator login settings, Ruckus Wireless recommends that you change the default Web interface password immediately after your first login.

  • Page 127: Enabling Other Management Access Options

    AP. These options include management access using HTTP, Telnet and SSH. You can also view and set up the connection to a Ruckus Wireless FlexMaster server under the TR-069/SNMP Management Choice options. If your Ruckus Wireless...
  • Page 128 Enabling Other Management Access Options 2 Review the access options listed in Table 37, and then make changes as needed. Table 37. Management Access Options Option Description Telnet Access By default, this option is disabled (inactive). Telnet Port This field lists the default Telnet port of 23 — only if Telnet is active. You can manually change this port number, if required.
  • Page 129 Table Table 38. TR-069 and SNMP Management Options Option Description Auto (Default) Enables the Ruckus Wireless device to be managed by either SNMP servers, Ruckus Wireless controllers, or Ruckus Wireless FlexMaster. (Refer to Release Notes for details.) SNMP only Only allow SNMP management.
  • Page 130 Enabling Other Management Access Options You have completed configuring the management access options. NOTE Remember to open any relevant firewall ports between the AP and the firmware upgrade/management server. For example, if HTTPS is used for firmware upgrades, open TCP port 443 on the firewall to allow connections through port 443. If FlexMaster server is used, open TCP ports 80 and 443 for HTTP/HTTPS communications, and TCP port 8082 for AP wake-up commands.

  • Page 131: Viewing Flexmaster Management Status

    Enabling Other Management Access Options Viewing FlexMaster Management Status Viewing FlexMaster Management Status If you configure the AP to be managed by FlexMaster, you can view the TR-069 Status section by scrolling to the bottom of the Administration > Management page.

  • Page 132: Pointing The Ap To Flexmaster

    Last successful contact. Pointing the AP to FlexMaster Your Ruckus Wireless device is required to “call home” to register with your FlexMaster; FlexMaster does not initiate initial contact. To register successfully with FlexMaster, your Ruckus Wireless device must know the FlexMaster server’s URL.

  • Page 133: Working With Event Logs And Syslog Servers

    AP’s current log file text. You can use the former to send the log to Ruckus Wireless support or save it to a local file, and use the latter to configure automatic delivery of log files to a syslog server.

  • Page 134: Sending A Copy Of The Log File To Ruckus Wireless Support

    Working with Event Logs and Syslog Servers Sending a Copy of the Log File to Ruckus Wireless Support Sending a Copy of the Log File to Ruckus Wireless Support The Support Info log consists of the configuration and run-time status of the AP and can be useful for troubleshooting.

  • Page 135: Saving A Copy Of A Support File To Your Computer

    Working with Event Logs and Syslog Servers Saving a Copy of a Support File to Your Computer Saving a Copy of a Support File to Your Computer You can save a copy of the support file(s) to your own computer, if needed. The cmsupportinfo.txt file includes support information for an AP with integral cable modem (such as 7781CM), and the tr069info.txt file includes support information for an AP being managed by FlexMaster.

  • Page 136: Upgrading The Firmware

    Upgrading the Firmware Upgrading Manually via FTP or TFTP Upgrading the Firmware You can use the Web interface to check for software updates/upgrades for the firmware built into the AP. You can then apply these updates to the device in one of two ways: (1) manual updating on an as-needed basis or (2) automating a regularly scheduled update.

  • Page 137: Upgrading Manually Via The Web

    Upgrading the Firmware Upgrading Manually via the Web CAUTION! Do not change any of the Image Control File, Username or Password entries. 3 Click Perform Upgrade. A status bar appears during the upgrade process. 4 After the upgrade is completed, you must manually reboot the AP. Upgrading Manually via the Web 1 In the Upgrade Method options, click Web.
  • Page 138 Upgrading the Firmware Scheduling Automatic Upgrades 5 Choose whether to reboot immediately after upgrading, or schedule the reboot for a specific time of day using the Schedule Reboot Time After Upgrade list. Choosing Any Time (the default value) results in the AP performing a reboot immediately after the automatic upgrade is successful.

  • Page 139: Rebooting The Ap And Cable Modem

    Rebooting the AP and Cable Modem Scheduling Automatic Upgrades Rebooting the AP and Cable Modem You can use the Web interface to prompt the AP to reboot, which restarts the AP without changing any of the current settings. If your AP is equipped with an integral Cable Modem (such as a 7781CM), then you can use the AP Web interface to prompt the CM to reboot, which restarts the CM without changing any of the current settings.

  • Page 140: Resetting The Ap To Factory Defaults

    DO NOT reset the AP to factory defaults unless you are directed to do so by Ruckus Wireless support staff or by a network administrator. Do this only if you are able to immediately reconnect the restored AP to your computer, to reconfigure it for Wi-Fi network use —...

  • Page 141: Running Diagnostics

    Running Diagnostics Scheduling Automatic Upgrades Running Diagnostics Two network connection diagnostic tools, ping and traceroute, have been built into the AP to help you check network connections from the Web interface. 1 Go to Administration > Diagnostics. The Administration > Diagnostics page appears.
  • Page 142 Running Diagnostics Scheduling Automatic Upgrades Figure 59. Running traceroute on ruckuswireless.com ZoneFlex Outdoor Access Point 100.0.0 User Guide, 800-70725-001 Rev B...

  • Page 143: Where To Find More Information

    Wireless Support Portal at http://support.ruckuswireless.com. The Support Portal hosts the latest versions of user documentation. You can also find answers to frequently asked questions (FAQs) for each Ruckus Wireless product type. ZoneFlex Outdoor Access Point 100.0.0 User Guide, 800-70725-001 Rev B...

  • Page 144: Appendix: Zone 2 Aps

    AP on non-Z2 channels, or use non-Z2 transmit power limits. APs discover and join Ruckus Wireless controllers with matching “Zone 2” or “Z2” country code settings. APs with locked Z2 country code settings comply with the Zone 2 regulatory limits...

  • Page 145: Index

    Index Numerics associated clients authenticated users login redirect URL 7762 ZoneFlex AP 7762-AC ZoneFlex AP authentication 7762-S ZoneFlex AP WPA 802.1X 7762-S-AC ZoneFlex AP WPA auto 7762-T ZoneFlex AP WPA PSK 7781CM ZoneFlex AP 98, 100 auto (TKIP+AES) WPA algorithm 7782 ZoneFlex AP auto WPA authentication 7782-E ZoneFlex AP...
  • Page 146 default IP address help default user name and password Hotspot delivery traffic indication message basic settings device network settings location optional settings name unrestricted access settings walled garden DHCP 78, 79, 80 release 78, 79, 80 renew installing an AP DHCP (auto) connection type 94, 108 internal heater...
  • Page 147 SC8800-S SCG controller name, device service provider login network Smart Access Management service network settings, Hotspot (SAMs) controller network time protocol server SmartCell Gateway (SCG) controller SmartZone (SZ) controller SSID standalone operation optional settings, Hotspot static IP connection type syslog SZ controller 93, 107 packet forwarding...
  • Page 148 viewing associated clients virtual SmartCell Gateway (vSCG) control- Z2 APs Zone 2 APs 106, 108 VLAN ZoneDirector dynamic ZoneFlex guest 7762 AP overview 7762-AC AP wired 7762-S AP wireless 7762-S-AC AP vSCG controller 7762-T AP 7781CM AP 7782 AP 7782-E AP walled garden, Hotspot 7782-N AP web interface...
  • Page 149 Copyright © 2006-2015. Ruckus Wireless, Inc. 350 West Java Dr. Sunnyvale, CA 94089. USA www.ruckuswireless.com...

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