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Guarantee
EN
(Terms and Conditions for United Kingdom only)
In order to supply the guarantee, you should contact your dealer or Sagemcom Helpdesk. The
proof of purchase will be required.
Please make usage of your equipment for the purpose for which it was designed and under
normal usage conditions. Sagemcom do not accept any liability for any usage made out of
the frame of its original designed purpose and any consequence that may arise from this us-
age.
Should any malfunctioning arise, the dealer or Sagemcom Helpdesk will advise you what to do.
A) General Guarantee Conditions
Sagemcom undertakes to remedy by repair or exchange at its own convenience, free of
charge for labour and replacement parts, any defects in the equipment during the guarantee
period of 12—twelve—months (36—thirtysix—months with registration) (3—three—
months for accessories), from the date of original invoice of the Equipment, where those de-
fects are a result of faulty workmanship.
Unless the customer has concluded with Sagemcom a maintenance contract in respect of the
equipment which specifically provides for repairs to be carried out at the customer's premis-
es, the repairs will not be carried out on the equipment at the customer premises. The cus-
tomer must however return the defective equipment at his/her own expense, to the address
given by the dealer or Sagemcom Helpdesk.
In case a product needs to be sent in for a repair, it always has to be accompanied by a proof
of purchase (which is not altered, written on or in any way be made illegible) showing that
the product is still under warrantee. In case no proof of purchase is enclosed, the Sagemcom
repair center will use the production date as a reference of establishing the warrantee status
of the product.
Apart from all legal obligatory rules, Sagemcom, do not give any Guarantee, either implicit or
explicit which is not set force in the present section, and could not be hold responsible for any
direct or indirect, material or immaterial damage, in or out of the frame of the present guar-
antee.
If any provision of this guarantee shall be held to be in whole or in part invalid or illegal due
to an obligatory rule applicable to consumers pursuant to their national legislation, such in-
validity or illegality shall not impair or affect the remaining provisions or parts of this guaran-
tee.
This guarantee does not affect the Customer statutory rights.
B) Exclusions From Guarantee
Sagemcom shall have no liability under the guarantee in respect of:
•) Damage, defects, breakdown or malfunction due to one or more of the following:
– Failure to properly follow the installation process and instructions for use
– An external cause to the equipment (including but not limited to: lightening, fire, shock, van-
dalism, inappropriate conditions of electrical network or water damage of any nature)
140 ¦ Appendix · Guarantee
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