Yealink SIP-T20 User Manual page 81

2. Enter the number you want to forward the incoming call to.
FWD: 1234
3. Press or
The LCD screen prompts a call forwarded message.
FWD To 1234
12 Sep 10:53
You can transfer a call to another party in one of the three ways:
Blind Transfer: Transfer a call directly to another party without consulting.

Se mi-Attended Transfer: Transfer a call when the target phone is ringing.

A t tended Transfer: Transfer a call with prior consulting.

To perform a blind transfer:
1. Press during a call.
2. Enter the number you want to transfer the call to.
Tran: 1234
3. Press again to complete the transfer.
Then the call is connected to the number to which you are transferring.
To perform a semi-attended t ransfer:
1. Press during a call.
2. Enter the number you want to transfer the call to.
3. Press or
4. Press to complete the transfer when receiving ringback.
To perform an attended transfer:
1. Press during a call.
123
.
123
to dial out.
Basic Call Features
69