Yealink T20P Quick Reference

If A and B are on a conversation and B may want A to transfer the call to C, three ways could
be used to transfer the call: Blind Transfer, Attended Transfer, and Semi-Attended Transfer.
A press TRAN button to put B on hold, then A can dial the third number C and press TRAN button to
call out. A will turn to hold status, and the LCD will display as Transferred
After C answered it, or A press the MENU buttom to complete the transfer
A will be disconnected from the call. B can talk to C
A press TRAN Button to put B on hold, then A can dial the third number C and press the OK or SEND
button to call out
After C answered it, A and C can have a private conversation without B hearing it, then A press the
TRAN button to complete the transfer
A will be disconnected from the call. B can talk to C
A press TRAN button to put B on hold, then A can dial the third number C and press the OK or SEND
button to call out
While C is ringing, A hang up or press the TRAN button. Then A will turn to hold status, and the LCD
will display as Transferred
A will be disconnected from the call, when C pick up, B can talk to C

Call Forward

Enter the Call Forward path: MENU->Features->Forward
There are 3 options: Always, Busy and No Answer
Choose one of them, enter the number you want to forward. If you choose "No Answer", you should
also set the "After Ring" option, Then press Save softkey to save the changes
User can check the status of IP phone: IP address, MAC, Firmware,etc.
Key as Send, Hot Line, Anonymous Call, Auto Redial, DND, etc.
Factory, Set Password, Set AES Key, etc.
Messages
Directory
You can download the latest user manuals from our website:
http://www.yealink.com/en/download.asp?BigClassName=IP%20Phone
Forward, Call Waiting, DSS Keys,
s Keypad Lock, Reset
V60.0