Yealink SIP-T20 User Manual page 115

How t o export system log?
We may need you to provide a system log to help analyze your problem.
To e xport a system log via web user interface:
1. Click on Se t tings->Configuration.
2. Select 6 from the pull-down list of Sy s tem Log Level.
3. Click Conf irm to accept the change.
The web user interface prompts ―Do you want to restart your machine?‖. The
configuration will take effect after reboot.
4. Click O K to reboot the phone.
After rebooting the phone, the system log level is set as 6, the debug level.
5. Mark the L ocal radio box in the Ex port System Log field.
6. Click Ex port to open file download window, and then save the file to your local
system.
You can also export the system log to a syslog server. Contact your system administrator
for more information.
Not e
It is recommended you reset the system log level to 3 after you have the syslog file
provided.
How t o export/ import phone configurations?
We may need you to provide the phone configurations to help analyze your problem. In
some instance, you may need to import configurations to the phone.
To e xport the phone configurations via web user interface:
1. Click on Se t tings->Configuration.
Troubleshooting
103