Related Manuals for Intel R2000SC Series
Summary of Contents for Intel R2000SC Series
- Page 1 ® Intel Server System R2000SC Family Service Guide ® A Guide for Technically Qualified Assemblers of Intel identified Subassemblies/Products Order Number: G71740-001...
- Page 2 Intel, Intel Pentium, and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
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Page 3: Safety Information
Instrucciones de seguridad importantes Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar cualquiera de las instrucciones. Vea Intel Server Boards and Server Chassis Safety Information en ® el Intel Server Deployment Toolkit 3.0 CD y/o en http://www.intel.com/support/motherboards/server/sb/cs-010770.htm. - Page 4 Take care to grip with, but not squeeze, the pliers or other tool you use to remove a jumper, or you may bend or break the pins on the board. ® Intel Server System R2000SC Service Guide...
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Page 5: Preface
® information, and instructions on how to add and replace components on the Intel Server System R2000SC family products. For the latest revision of this manual, go to http://www.intel.com/p/en_US/support/server. -
Page 6: Table Of Contents
Removing Processor Heatsink(s) ....................22 Installing the Processor ....................... 23 Installing Processor Heatsink(s) ....................25 Removing the Processor ......................26 Installing and Removing Memory ......................26 Installing Memory ........................26 Removing Memory ........................26 ® Intel Server System R2000SC Service Guide... - Page 7 Clearing the Password ........................ 51 Restoring the BIOS Defaults ...................... 51 Appendix A: Technical Reference ......................52 Power Supply Input Voltages ..................... 52 Power Supply Output Voltages ....................52 System Environmental Specifications ..................52 ® Intel Server System R2000SC Service Guide...
- Page 8 Table of Contents Appendix B: Regulatory and Compliance Information ................ 54 Appendix C: Getting Help ........................55 Warranty Information ......................... 55 ® Appendix D: Intel Server Issue Report Form ..................56 ® viii Intel Server System R2000SC Service Guide...
- Page 9 Server System R2000SC ..................... 1 ® Figure 2. Intel Server System R2000SC Components ................4 Figure 3. 3.5" Hard Drive Bay - 8 Drive Configuration ................4 Figure 4. 3.5" Hard Drive Bay - 12 Drive Configuration ................4 Figure 5. Front Panel Options ........................5 Figure 6.
- Page 10 Figure 72. Installing the bracket ......................... 47 Figure 73. Installing the interposer card ..................... 47 Figure 74. Installing the storage front panel ....................48 Figure 75. Installing the storage front panel ....................48 ® Intel Server System R2000SC Service Guide...
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Page 11: List Of Tables
Table 1. Server System References....................... v ® Table 2. Intel Server System R2000SC Feature Summary ................. 2 Table 3. Hard Disk Drive Options ......................10 Table 4. BIOS Setup: Keyboard Command Bar ..................50 Table 5. Power Supply Output Capability ....................52 Table 6. -
Page 12: Server System Features
Server System Features 1 Server System Features ® This chapter briefly describes the main features of the Intel Server System R2000SC family. This includes illustrations of the products, a list of the server system features, and diagrams showing the location of important components and connections on the server systems. -
Page 13: Server System Feature Overview
C602 (-A) chipset with support for storage option upgrade keys. Chipset DB9 serial port A connection. ® Two RJ-45 NIC connectors for 10/100/1000 Mb connections: Dual GbE through the Intel External I/O 82574L Network Connection. connections Four USB 2.0 ports at the back of the board. - Page 14 Two SATA connectors at 6Gbps and four SATA connectors at 3Gbps. On-board storage controllers and ® Up to eight SAS connectors at 3Gbps with optional Intel C600 RAID Upgrade Keys. options ® Trusted Platform Module (TPM) - AXXTPME5 – Accessory Option.
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Page 15: Server System Components
Server System R2000SC Components Hot Swap Hard Drive Bay and Front Panel Options Figure 3. 3.5" Hard Drive Bay - 8 Drive Configuration Figure 4. 3.5" Hard Drive Bay - 12 Drive Configuration ® Intel Server System R2000SC Service Guide... -
Page 16: Front Panel
NIC-1 Activity LED Hard Drive Activity LED NIC-3 Activity LED NIC-4 Activity LED System Cold Reset Button NIC-2 Activity LED Figure 5. Front Panel Options Back Panel Figure 6. Back Panel Feature Identification ® Intel Server System R2000SC Service Guide... -
Page 17: Server Board Components
Server System Features Server Board Components This section helps you identify the components and connectors on the server board. Figure 7. Server Board Connector and Component Locations ® Intel Server System R2000SC Service Guide... -
Page 18: Intel ® Light-Guided Diagnostics
1. A - The System Identification LED on the front and back panel helps identify the server from among several servers. The ID LED is off by default, and blue when activated by button or software. ® Intel Server System R2000SC Service Guide... - Page 19 CPU fault. 9. N and G - DIMM Fault LEDs on the server board help identify failed and failing DIMM slots. The DIMM fault LEDs turn on (amber) if there is a DIMM fault. ® Intel Server System R2000SC Service Guide...
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Page 20: System Recovery Jumpers
These pins should be selected on 1-2 for normal system operation. If pins 2-3 are selected, the BIOS settings are cleared on the next reset. These pins should be selected on 1-2 for normal system BIOS Default (J2J3) operation. Figure 9. Configuration Jumpers ® Intel Server System R2000SC Service Guide... -
Page 21: Peripheral Devices
45 ° ® Note: The Intel Server System R2000SC does not support all SAS or Serial ATA (SATA) hard drives. For a web link to a list of supported hard drives, see Additional Information and Software. Slimline Optical Drive Support The system has support for a single optical drive. -
Page 22: Bezel
8 x 3.5-inch Hard Drive Backplane SAS/SATA Hot-swap Connectors Figure 12. 8 x 3.5-inch Hard Drive Backplane Components (Front View) Power Connector Mini-SAS Connectors C Connector Figure 13. 8 x 3.5-inch Hard Drive Backplane Components (Rear View) ® Intel Server System R2000SC Service Guide... -
Page 23: Advanced Management Options
It also provides Remote KVM Redirection and USB Media Redirection allowing USB devices attached to the remote system to be used on the managed server. ® For instructions on installing the Intel Remote Management Module 4, see Installing and ®... -
Page 24: Hardware Installations And Upgrades
All references to left, right, front, top, and bottom assume the reader is facing the front of the chassis as it would be positioned for normal operation. ® Note: The Intel Server System R2308SC is shown for illlustration purpose only; server components with the product family are identical. -
Page 25: Cable Routing
Note: Red lines are for power connection, dot lines are for optional device connection. For R2308SC2SHFN system with 8 x 3.5'' hard drive bay: Figure 16. Cable Routing – 8 x 3.5'' HDD ® Intel Server System R2000SC Service Guide... -
Page 26: For R2308Sc2Shdr System With 8 X 3.5'' Hard Drive Bay
Hardware Installations and Upgrades For R2308SC2SHDR system with 8 x 3.5'' hard drive bay: Figure 17. Cable Routing – 12 x 3.5'' HDD ® Intel Server System R2000SC Service Guide... -
Page 27: For R2312Sc2Shgr System With 12 X 3.5'' Hard Drive Bay
For R2312SC2SHGR system with 12 x 3.5'' hard drive bay: ® Note: To activate the port SCU1 (4-7) on the server board, a proper Intel RAID C600 Upgrade ® Key must be installed. For instructions, see Intel RAID C600 Upgrade Key Installation Guide. -
Page 28: Fan Connections
Hardware Installations and Upgrades Fan Connections Use the figures below to determine the proper fan connections: Figure 19. System Fan Order Figure 20. Connecting the Fan Power Cables to the motherboard ® Intel Server System R2000SC Service Guide... -
Page 29: Removing And Installing The Front Bezel
To install the badge to the bezel, attach the badge onto the bezel until the hooks at the rear of the badge click into the bezel. ® Intel Server System R2000SC Service Guide... -
Page 30: Removing And Installing The System Cover
Note: A non-skid surface or a stop behind the server system may be needed to prevent the server system from sliding on your work surface. ® Intel Server System R2000SC Service Guide... -
Page 31: Installing The System Cover
(see letter A). Install the three screws at the front and torque to 7-9in-lbs, then install the screw at the back and torque to 7-9in-lbs (see letter B). Figure 26. Installing the System Cover ® Intel Server System R2000SC Service Guide... -
Page 32: Removing And Installing The Air Duct
Carefully lift the air duct from the system as shown in below: Figure 27. Removing the Air Duct Installing the Air Duct Push down the air duct till it is fully into place as shown in below: Figure 28. Installing the Air Duct ® Intel Server System R2000SC Service Guide... -
Page 33: Removing And Installing Processor
3 and 4. Repeat steps A and B by giving each screw two rotations each time until all screws are loosened. 3. Lift the heatsink straight up (see letter C). Figure 29. Removing Processor Heatsink ® Intel Server System R2000SC Service Guide... -
Page 34: Installing The Processor
2. Open the Load Plate. Press the locking lever slightly to raise the load plate (see letter A). Open the load plate all the way (see letter B). Figure 31. Installing Processor – Open the Load Plate ® Intel Server System R2000SC Service Guide... -
Page 35: Figure 32. Installing Processor - Install The Processor
4. Close the load plate all the way as shown (see letter A). Figure 33. Installing Processor – Remove the Cover 5. Close the Load Plate all the way as shown: Figure 34. Installing Processor – Close the Load Plate ® Intel Server System R2000SC Service Guide... -
Page 36: Installing Processor Heatsink(S)
Repeat steps B and C by giving each screw two rotations each time until each screw is lightly tightened up to a maximum of 8 inch-lbs torque. Figure 36. Installing Processor Heatsink ® Intel Server System R2000SC Service Guide... -
Page 37: Removing The Processor
1. Locate the DIMM sockets. Gently spread the retaining clips at each end of the socket. The DIMM lifts from the socket. 2. Hold the DIMM by the edges and lift it from the socket and store it in an anti-static package. ® Intel Server System R2000SC Service Guide... -
Page 38: Installing A Hot-Swap Hard Disk Drive
3. Install the hard disk drive using the same four screws as shown. Make sure the connector end of the drive matches the backplane connector (see letter D). Figure 40. Installing Hard Disk Drive – Installing 3.5'' HDD ® Intel Server System R2000SC Service Guide... -
Page 39: Installing And Removing A Pci Add-In Card
1. Remove the screw on the retention device as shown (see letter A). 2. Slide the retention device and lift upward (see letter B). 3. Remove the filler panel as shown (see letter C). ® Intel Server System R2000SC Service Guide... -
Page 40: Figure 43. Installing A Pci Add-In Card
4. Insert the PCI add-in card as shown (see letter D). 5. Tighten the screw (see letter E). 6. Install the retention device and tighten the screw (see letter F and G). Figure 43. Installing a PCI Add-In Card ® Intel Server System R2000SC Service Guide... -
Page 41: Removing A Pci Add-In Card
2. Insert the optical drive into chassis opening and push all the way until it stops (see letter B). Connect the cables as shown (see letter C). Figure 45. Installing an Optical Drive ® Intel Server System R2000SC Service Guide... -
Page 42: Removing A Slimline Optical Drive
® Installing the Intel RAID C600 Upgrade Key ® Locate the white 4-pin key header. Carefully pick up the Intel RAID C600 Upgrade Key. Match the Key and connector orientation and press down to install. ® Figure 47. Installing the Intel RAID C600 Upgrade Key ®... -
Page 43: Removing The Intel ® Raid C600 Upgrade Key
Installing the Intel RMM4 Lite ® Locate the RMM4 Lite connector next to PCIe slot 5, carefully pick up the Intel RMM4 Lite module, match the alignment pin of the module and the connector on server board, then press to install. -
Page 44: Install The Intel Rmm4 Nic
Installing the Intel RAID Smart Battery ® 1. Connect the cable between the BBU and the RAID card. For details, see Intel RAID Smart Battery User’s Guide. 2. Locate the mounting holes inside the chassis and reposition all cables routed over the fan bulkhead. -
Page 45: Removing The Intel Raid Smart Battery
The power supply can be replaced if it fails. To replace the power supply, follow these steps: ® Intel Server System R2000SC Service Guide... -
Page 46: Figure 53. Removing The Filler Panel
Figure 54. Removing the power supply module 2. Do one of the following: Insert the power supply module into the power supply cage and push all the way until it clicks into place (see letter B). ® Intel Server System R2000SC Service Guide... -
Page 47: Figure 55. Installing The Power Supply Module
Hardware Installations and Upgrades Figure 55. Installing the power supply module If no power supply is to be installed, install the filler panel into the power supply cage. Figure 56. Installing the filler panel ® Intel Server System R2000SC Service Guide... -
Page 48: Installing And Removing The Server Board
Figure 57. Removing the Air Duct Side Wall 3. Remove the screws from the server board (see letter A). 4. Lift the server board from the server system (see letter B). Figure 58. Removing the Server Board ® Intel Server System R2000SC Service Guide... -
Page 49: Installing The Server Board
2. Secure the server board with screws (see letter B). Figure 59. Installing the Server Board 3. Install the air duct. Figure 60. Installing the Air Duct Side Wall 4. Connect all power cables to the server board. ® Intel Server System R2000SC Service Guide... -
Page 50: Replacing The Backup Battery
5. Remove the new lithium battery from its package, and, being careful to observe the correct polarity, insert it in the battery socket. Note: You will need to run the BIOS Setup to restore the configuration settings to the RTC. ® Intel Server System R2000SC Service Guide... -
Page 51: Replacing A System Fan
2. Remove the six screws to release the hard drive cage (see letter A). 3. Slide the hard drive cage out of the server chass, the clip will fall out automatically (see letter ® Intel Server System R2000SC Service Guide... -
Page 52: Figure 63. Removing 3.5'' Hard Drive Backplane - Remove The Hard Drive Cage
Position the backplane in place at the front of the server system (see letter A). 2. Slide the backplane into the server system guides (see letter B). 3. Secure the backplane with the screw (see letter C). ® Intel Server System R2000SC Service Guide... -
Page 53: Figure 65. Installing 3.5'' Hard Drive Backplane - Install The Backplane
7. With the lever open, insert the hard disk drive assembly into the chassis (see letter G). Push in the lever to lock it into place (see letter H). 8. Repeat step G and H to make sure all hard drive assemblies are in place. ® Intel Server System R2000SC Service Guide... -
Page 54: Installing And Removing The Rack Handles
Figure 68. Installing the Rack Handle Removing the Rack Handles Remove the two screws holding the rack handle in place, and remove the rack handle from the server system. ® Intel Server System R2000SC Service Guide... -
Page 55: Installing And Removing The Intel Local Control Panel
Local Control Panel bracket and secure the two screws (see letter G). ® 8. Connect the xxxmm LCP cable to the LCP board and install the Intel Local Control Panel bracket into server chassis together with cables (see letter H). -
Page 56: Removing The Intel Local Control Panel
Local Control Panel cable and the front USB cable from the server board (see letter A). 2. Remove the screws (see letter B). 3. Slide out the hard drive cage assembly from server chassis (see letter C). 4. Remove the two screws (see letter D). ® Intel Server System R2000SC Service Guide... -
Page 57: Figure 71. Removing The Intel Local Control Panel
5. Slide out the Intel Local Control Panel from server chassis together with cables (see letter E). ® 6. Remove the two screws and slide out the front USB connecter from the Intel Local Control Panel (see letter F). 7. Install the front USB connecter to the bracket and secure the two screws (see letter G). -
Page 58: Installing And Removing The Storage Front Panel
2. Fasten the two screws to secure the inteposer card (see letter B). 3. Connect cables to the interposer card (see letter C). See Cable Routing for more details. Figure 73. Installing the interposer card ® Intel Server System R2000SC Service Guide... -
Page 59: Removing The Storage Front Panel
5. Remove the storage front panel from the side wall of the server chassis. 6. Connect the front panel control cable from motherboard to the standard front control panel if required. See Cable Routing for more details. ® Intel Server System R2000SC Service Guide... -
Page 60: Server Utilities
This section describes the BIOS Setup utility options, which is used to change server configuration defaults. You can run the BIOS Setup with or without an operating system being present. For information about specific BIOS setup screens, see the Intel ®... -
Page 61: Table 4. Bios Setup: Keyboard Command Bar
If “Yes” is highlighted and <Enter> is pressed, all changes are saved and the Setup is exited. If “No” is highlighted and <Enter> is pressed, or the <Esc> key is pressed, the user is returned to where they were before <F10> was pressed without affecting any existing values. ® Intel Server System R2000SC Service Guide... -
Page 62: Upgrading The Bios
6. Return the BIOS Default jumper to the normal position (covering pins 1 and 2). 7. Close the server system. 8. Power up the system. The BIOS defaults settings are now restored and can be reset by going into the BIOS setup. ® Intel Server System R2000SC Service Guide... -
Page 63: Appendix A: Technical Reference
ASHRAE Class A4 – Includes operation up to 45ºC for up to 90 hrs per year. Shipping -40ºC to 70ºC (-40ºF to 158ºF) Altitude Operating Support operation up to 3050m with ASHRAE class deratings. Humidity ® Intel Server System R2000SC Service Guide... - Page 64 Intel Corporation cannot be held responsible, if components fail or the server board does not operate correctly when used outside any of its published operating or non-operating limits.
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Page 65: Appendix B: Regulatory And Compliance Information
Appendix B: Regulatory and Compliance Information Appendix B: Regulatory and Compliance Information Please refer to the Server Products Regulatory and Safety document for the product regulatory compliance reference. The document can be downloaded from http://www.intel.com/p/en_US/support/server. ® Intel Server System R2000SC Service Guide... -
Page 66: Appendix C: Getting Help
A searchable knowledgebase to search for product information throughout the support site. ® ’s technical support If you are still unable to obtain a solution to your issue, send an email to Intel center using the online form available at http://www.intel.com/support/feedback.htm?group=server. -
Page 67: Appendix D: Intel ® Server Issue Report Form
BMC Version: FRU/SDR Version: Has the latest BIOS been tried? (Yes/No): Has the latest BMC been tried? (Yes/No): Has the latest RMM Firmware been tried? (Yes/No): Has the latest FRU/SDR been tried? (Yes/No): ® Intel Server System R2000SC Service Guide... - Page 68 Add-in adapters (Example: NICs, Management Adapters, Serial Expansion Cards, PCI-Express* Adapters, RAID Controllers, SCSI Controllers, and so on): Type Slot Manufacturer Model Firmware Other third party hardware (Example: Example: KVM, Chassis, and so on): Description/Use Manufacturer Model Firmware ® Intel Server System R2000SC Service Guide...
- Page 69 Has the latest RAID driver been tried? (Yes/No): RAID volumes configuration (disks & RAID level): RAID volume use (Boot device/Data Volume): Is BBU (Battery Backup Unit) installed? (Yes/No): BBU part number: Detailed description of issue: ® Intel Server System R2000SC Service Guide...
- Page 70 ® Appendix D: Intel Server Issue Report Form Troubleshooting tried: Steps to replicate the issue: ® Intel Server System R2000SC Service Guide...
- Page 71 Server Issue Report Form Issue impact statements: ® Do you have any potential Intel system, or component purchases that this issue is holding up? If yes, please provide a brief description below. Do you have systems already purchased that are not being delivered to your customers because of this issue? If yes, please provide a brief description below.