Intel R2000GL Service Manual
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®
Intel
Server System R2000GZ/GL Family
Service Guide
®
A Guide for Technically Qualified Assemblers of Intel
identified Subassemblies/Products
Order Number: G24885-003

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Summary of Contents for Intel R2000GL

  • Page 1 ® Intel Server System R2000GZ/GL Family Service Guide ® A Guide for Technically Qualified Assemblers of Intel identified Subassemblies/Products Order Number: G24885-003...
  • Page 2 Intel’s own chassis are designed and tested to meet the intended thermal requirements of these components when the fully integrated system is used together. It is the responsibility of the system integrator that chooses not to use Intel developed server building blocks to consult vendor datasheets and operating parameters to determine the amount of airflow required for their specific application and environmental conditions.
  • Page 3: Safety Information

    Instrucciones de seguridad importantes Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar cualquiera de las instrucciones. Vea Intel Server Boards and Server Chassis Safety Information en ® el Intel Server Deployment Toolkit 3.0 CD y/o en http://www.intel.com/support/motherboards/server/sb/cs-010770.htm.
  • Page 4 Take care to grip with, but not squeeze, the pliers or other tool you use to remove a jumper, or you may bend or break the pins on the board. ® Intel Server System R2000GZ/GL Service Guide...
  • Page 5: Preface

    ® information, and instructions on how to add and replace components on the Intel Server System R2000GZ/GL family products. For the latest revision of this manual, go to http://www.intel.com/support.
  • Page 6: Table Of Contents

    Hot Swap Hard Drive Bay and Front Panel Options ............... 3  Front Panel..........................4  Back Panel ..........................5  Server Board Components ......................6  ® Light-Guided Diagnostics ....................7  Intel System Recovery Jumpers ......................9  Peripheral Devices ........................10  Hardware Installations and Upgrades ............. 15    ...
  • Page 7 Installing Intel ® I/O Expansion Module ................40  Removing Intel ® RAID C600 Upgrade Key ............41  Installing and Removing the Intel ® RAID C600 Upgrade Key ..............41  Installing the Intel ® RAID C600 Upgrade Key ..............41  Removing the Intel ®...
  • Page 8 System Environmental Specifications ................63  Appendix B: Regulatory and Compliance Information ......... 65   Appendix C: Getting Help ................... 66   Warranty Information ....................... 66  ® Server Issue Report Form ............. 67 Appendix D: Intel   ® viii Intel Server System R2000GZ/GL Service Guide...
  • Page 9 Figure 19. 8 x 2.5-inch Hard Drive Backplane Components (Front View) ..........13 Figure 20. 8 x 2.5-inch Hard Drive Backplane Components (Rear View) ..........13 ® Figure 21. Internal Intel RAID Expander Cards Components (Top View) ..........14 Figure 22. Cable Routing – 8 x 3.5” HDD ....................17 Figure 23.
  • Page 10 Figure 64. Installing Intel I/O Expansion Module ..................40 Figure 65. Removing an I/O Expansion Module ..................41 ® Figure 66. Installing the Intel RAID C600 Upgrade Key ................. 41 ® Figure 67. Installing the Intel RMM4 Lite ....................42 ®...
  • Page 11 List of Figures Figure 101. Installing the storage front panel ..................... 59 Figure 102. Installing the interposer card ....................59 ® Intel Server System R2000GZ/GL Service Guide...
  • Page 12 List of Tables List of Tables Table 1. Server System References....................... v ® Table 2. Intel Server System R2000GZ/GL Feature Summary ..............1 Table 3. Hard Disk Drive Options ......................10 Table 4. BIOS Setup: Keyboard Command Bar ..................61 Table 5.
  • Page 13: Server System Features

    Server System Features 1 Server System Features ® This chapter briefly describes the main features of the Intel Server System R2000GZ/GL family. This includes illustrations of the products, a list of the server system features, and diagrams showing the location of important components and connections on the server systems.
  • Page 14  Value rack mount rail kit – Intel Product Code – AXXVRAIL Available Rack Mount Kit Options  Cable Management Arm – Intel Product Code – AXX1U2UCMA (*supported with AXXPRAIL only)  2-post fixed mount bracket kit – Intel Product Code – AXX2POSTBRCKT ®...
  • Page 15: Server System Components

    Quick Reference Label provided on the inside of the chassis cover to assist in identifying components. ® Figure 2. Intel Server System R2000GZ/GL Components Hot Swap Hard Drive Bay and Front Panel Options Figure 3. 3.5" Hard Drive Bay - 8 Drive Configuration Figure 4.
  • Page 16: Front Panel

    NMI Button (recessed, tool required for use) Power Button w/Integrated LED NIC-1 Activity LED Hard Drive Activity LED NIC-3 Activity LED NIC-4 Activity LED System Cold Reset Button NIC-2 Activity LED Figure 8. Front Panel Options ® Intel Server System R2000GZ/GL Service Guide...
  • Page 17: Back Panel

    NIC – 2 I/O Module Ports/Connectors (Optional) NIC – 3 Add-in adapter slots via Riser Card 1 and Riser Card 2 NIC – 4 Serial-B Port (Optional) Video Connector Figure 9. Back Panel Feature Identification ® Intel Server System R2000GZ/GL Service Guide...
  • Page 18: Server Board Components

    Server Board Components This section helps you identify the components and connectors on the server board. Figure 10. Server Board Connector and Component Locations ® * - For server systems integrated with Intel Server Board S2600GZ only. ® Intel Server System R2000GZ/GL Service Guide...
  • Page 19: Intel ® Light-Guided Diagnostics

    System Fan – 6 Fault LED CATERR LED System Fan – 5 Fault LED System Power Good LED System Fan – 4 Fault LED ® Figure 11. Intel Light-Guided Diagnostic LEDs - Server Board ® Intel Server System R2000GZ/GL Service Guide...
  • Page 20 CPU fault. J - DIMM Fault LEDs on the server board help identify failed and failing DIMM slots. The DIMM fault LEDs turn on (amber) if there is a DIMM fault. ® Intel Server System R2000GZ/GL Service Guide...
  • Page 21: System Recovery Jumpers

    If pins 2-3 are selected, the Integrated BMC Force Update Mode is BMC Force Update (J2D1) enabled. These pins should be selected on 1-2 for normal system operation. Figure 12. Configuration Jumpers ® Intel Server System R2000GZ/GL Service Guide...
  • Page 22: Peripheral Devices

    3.5-inch or 2.5-inch R2312GZ/GL 3.5-inch or 2.5-inch R2208GZ/GL 2.5-inch R2216GZ/GL 2.5-inch R2224GZ/GL 2.5-inch ® ® Note: SAS drives are only supported when proper Intel RAID C600 Upgrade Key or Intel Integrated RAID Module is installed. ® Intel Server System R2000GZ/GL Service Guide...
  • Page 23: Figure 14. Front View Of Front Bezel

    “Installing or Removing a Slimline Optical Drive”. Intel makes the following optical drive accessory kits available for this server system: • Slimline DVD-ROM Drive: AXXSATADVDROM • Slimline DVD-RW Drive: AXXSATADVDRWROM Note: For a complete list of supported peripherals, go to http://serverconfigurator.intel.com...
  • Page 24: Figure 15. 8 X 3.5-Inch Hard Drive Backplane Components (Front View)

    C Connector Figure 16. 8 x 3.5-inch Hard Drive Backplane Components (Rear View) 12 x 3.5-inch Hard Drive Backplane SAS/SATA Hot-swap Connectors Figure 17. 12 x 3.5-inch Hard Drive Backplane Components (Front View) ® Intel Server System R2000GZ/GL Service Guide...
  • Page 25: Figure 18. 12 X 3.5-Inch Hard Drive Backplane Components (Rear View)

    SAS/SATA Hot-swap Connectors Figure 19. 8 x 2.5-inch Hard Drive Backplane Components (Front View) C Out Connector Mini-SAS Connectors C In Connector Power Connector Figure 20. 8 x 2.5-inch Hard Drive Backplane Components (Rear View) ® Intel Server System R2000GZ/GL Service Guide...
  • Page 26: Figure 21. Internal Intel Raid Expander Cards Components (Top View)

    Server System Features ® 24-Port and 36-Port Internal Intel RAID Expander Cards Intel provides two types of internal RAID expander cards: 36 ports and 24 ports. ® Figure 21. Internal Intel RAID Expander Cards Components (Top View) Power Connector Mini-SAS Connector A...
  • Page 27: Hardware Installations And Upgrades

    All references to left, right, front, top, and bottom assume the reader is facing the front of the chassis as it would be positioned for normal operation. ® Note: The Intel Server System R2216GZ is shown for illlustration purposes, server components with the product family are identical.
  • Page 28: Cable Routing

    Use the figures below to determine the correct cable routing. Note: Red lines are for power connection, dot lines are for optional device connection. ® Intel Server System R2000GZ/GL Service Guide...
  • Page 29: For System With 8 X 3.5" Hard Drive Bay

    Hardware Installations and Upgrades For system with 8 x 3.5” hard drive bay: ® Note: To activate the port SCU1 (4-7) on the server board, a proper Intel RAID C600 Upgrade ® Key must be installed. For instructions, see Intel RAID C600 Upgrade Key Installation Guide.
  • Page 30: For System With 12 X 3.5" Hard Drive Bay

    Hardware Installations and Upgrades For system with 12 x 3.5” hard drive bay: Figure 23. Cable Routing – 12 x 3.5” HDD ® Intel Server System R2000GZ/GL Service Guide...
  • Page 31: For System With 8 X 2.5" Hard Drive Bay

    Hardware Installations and Upgrades For system with 8 x 2.5” hard drive bay: ® Note: To activate the port SCU1 (4-7) on the server board, a proper Intel RAID C600 Upgrade ® Key must be installed. For instructions, see Intel RAID C600 Upgrade Key Installation Guide.
  • Page 32: For System With 16 X 2.5" Hard Drive Bay

    For system with 16 x 2.5” hard drive bay: Note: A second SSD is supported when the optical drive is NOT in use. For cable routing, please refer to Figure Figure 25. Cable Routing – 16 x 2.5” HDD ® Intel Server System R2000GZ/GL Service Guide...
  • Page 33: For System With 24 X 2.5" Hard Drive Bay

    Hardware Installations and Upgrades For system with 24 x 2.5” hard drive bay: ® Note: To activate the port SCU1 (4-7) on the server board, a proper Intel RAID C600 Upgrade ® Key must be installed. For instructions, see Intel RAID C600 Upgrade Key Installation Guide.
  • Page 34: Fan Connections

    If your system includes a front bezel, follow these steps to remove the front bezel: 1. Unlock the bezel if it is locked. 2. Remove the left end of front bezel from rack handle (see letter “A”). ® Intel Server System R2000GZ/GL Service Guide...
  • Page 35: Installing The Front Bezel

    Figure 30. Installing the Front Bezel Intel also provides an optional plastic badge for customer to use. To install the badge to the bezel, attach the badge onto the bezel until the hooks at the rear of the badge click into the bezel.
  • Page 36: Removing And Installing The System Cover

    Note: A non-skid surface or a stop behind the server system may be needed to prevent the server system from sliding on your work surface. ® Intel Server System R2000GZ/GL Service Guide...
  • Page 37: Installing The System Cover

    Figure 34. Installing the System Cover Removing and Installing the Air Duct Always operate your server system with the air duct in place. The air duct is required for proper airflow within the server system. ® Intel Server System R2000GZ/GL Service Guide...
  • Page 38: Removing The Air Duct

    1. Lower front edge of the air duct to engage the two tabs on the fan bulkhead (see letter “A”). 2. Carefully push in the two latches on the air duct (see letter “B”). 3. Push down the air duct into place (see letter “C”). Figure 36. Installing the Air Duct ® Intel Server System R2000GZ/GL Service Guide...
  • Page 39: Removing And Installing Processor

    (2) Avoid moving around unnecessarily. Caution: Protective socket cover needs to be removed for proper cooling of the processor; failure to remove the cover could result in damage to the system. ® Intel Server System R2000GZ/GL Service Guide...
  • Page 40: Figure 38. Installing Processor - Open The Socket Lever

    Note: The underside of the processor has components that may damage the socket pins if installed improperly. Processor must align correctly with the socket opening before installation. DO NOT DROP processor into socket! 4. Remove the Cover. Press the cover to remove it. Save the protective cover. ® Intel Server System R2000GZ/GL Service Guide...
  • Page 41: Installing Processor Heatsink(S)

    2. Align heatsink fins to the front and back of the chassis for correct airflow. Airflow goes from front-to-back of chassis (see letter “B”). Each heatsink has four captive fasteners and should be tightened in a diagonal manner using the following procedure: ® Intel Server System R2000GZ/GL Service Guide...
  • Page 42: Removing The Processor

    4. Remove the processor. Installing and Removing Memory Installing Memory 1. Locate the DIMM sockets. Make sure the clips at either end of the DIMM socket(s) are pushed outward to the open position (see letter “A”). ® Intel Server System R2000GZ/GL Service Guide...
  • Page 43: Removing Memory

    Installing a Hard Disk Drive into 3.5” Hard Drive Carrier 1. Remove the drive carrier by pressing the green button and opening the lever (see letter “A”). Slide the carrier out (see letter “B”). ® Intel Server System R2000GZ/GL Service Guide...
  • Page 44: Figure 46. Installing Hard Disk Drive - Removing 3.5" Hdd Carrier

    HDD into the bracket to align the screw holes with the right and left rail (see letter “d3”). Secure the hard disk drive using the four screws for 2.5" HDD (see letter “d4”). ® Intel Server System R2000GZ/GL Service Guide...
  • Page 45: Installing A Hard Disk Drive Into 2.5" Hard Drive Carrier

    1. Remove the drive carrier by pressing the green latch to unlock (see letter “A”). Pull out the black lever and slide the carrier out (see letter “B”). Figure 51. Installing Hard Disk Drive – Removing 2.5” HDD carrier ® Intel Server System R2000GZ/GL Service Guide...
  • Page 46: Removing And Installing The Pci Riser Assembly

    Removing and Installing the PCI Riser Assembly Removing the PCI Riser Assembly Disconnect any cables attached to any add-in cards. Grasp the riser assembly with both hands and pull up to remove from system. ® Intel Server System R2000GZ/GL Service Guide...
  • Page 47: Installing The Pci Riser Assembly

    4. Slide forward the card guide to lock in the back edge of the add-in card (see letter “D”); 5. Insert the blue plastic pin into the card guide to secure the add-in card (see letter “E”). ® Intel Server System R2000GZ/GL Service Guide...
  • Page 48: Installing And Removing A Pci Add-In Card

    “A”). 3. Insert add-in card until it seats in the riser connector (see letter “B”). 4. Secure add-in card with screw as shown (see letter “C”). Figure 57. Installing a PCI Add-In Card ® Intel Server System R2000GZ/GL Service Guide...
  • Page 49: Removing A Pci Add-In Card

    4. Remove the screw securing the PCI Riser Card (see letter “A”). 5. Slide the riser card firmly in the direction shown to disengage the card from the riser pins (see letter “B”) and remove from the riser assembly (see letter “C”). ® Intel Server System R2000GZ/GL Service Guide...
  • Page 50: Installing A Pci Riser Card

    To maintain proper system cooling, a filler panel must be installed if you do not install a device at this location. ® Intel Server System R2000GZ/GL Service Guide...
  • Page 51: Installing A Slimline Optical Drive

    1. Remove the cables (see letter “A”). 2. Lift up the blue tab to release the optical drive (see letter “B”). 3. Slide the optical drive out (see letter “C”). Figure 63. Removing the Slimline Optical Drive ® Intel Server System R2000GZ/GL Service Guide...
  • Page 52: Installing And Removing Intel I/O Expansion Module

    Hardware Installations and Upgrades 4. If no device will be installed in this location, install a filler panel in this location. ® Installing and Removing Intel I/O Expansion Module ® Installing Intel I/O Expansion Module 1. Squeeze the sides of the filler panel to disengage it from the server system back panel and remove it (see letter “A”).
  • Page 53: Installing And Removing The Intel

    ® Installing the Intel RAID C600 Upgrade Key ® Locate the white 4-pin key header next to Riser Slot 1. Carefully pickup the Intel RAID C600 Upgrade Key. Match the Key and connector orientation and press down to install. ®...
  • Page 54: Installing And Removing The Intel

    Installing the Intel RMM4 Lite ® Locate the RMM4 Lite connector next to Riser Slot 1, carefully pickup the Intel RMM4 Lite module, match the alignment pin of the module and the connector on server board, then press to install.
  • Page 55: Removing The Intel Rmm4 Lite

    1. Remove the two screws as shown (see letter “A”). 2. Remove the module out of the server system (see letter “B”). ® Figure 69. Removing the Intel RMM4 NIC Installing and Removing a Solid State Drive Installing a Solid State Drive 1.
  • Page 56: Removing A Solid State Drive

    Installing the Intel RAID Smart Battery ® 1. Connect the cable between the BBU and the RAID card. For details, see Intel RAID Smart Battery User’s Guide. 2. Locate the mounting holes inside the chassis and reposition all cables routed over the fan bulkhead.
  • Page 57: Removing The Intel Raid Smart Battery

    Hardware Installations and Upgrades ® Figure 72. Installing the Intel RAID Smart Battery ® Removing the Intel RAID Smart Battery 1. Slide the plastic battery holder toward the rear of the system (see letter “A”). 2. Disengage the battery from the server chassis side wall and move it out of the opening in the fan bulkhead (see letter “B”).
  • Page 58: Figure 74. Removing The Filler Panel

    2. Do one of the following: Insert the power supply module into the power supply cage and push all the way until it clicks into place (see letter “B”). Figure 76. Installing the power supply module ® Intel Server System R2000GZ/GL Service Guide...
  • Page 59: Installing And Removing The Server Board

    3. Lift the air duct side wall straight up to remove from the server board (see letter “B”). Figure 78. Removing the Air Duct Side Wall 4. Remove the nine screws from the server board (see letter “C”). 5. Lift the server board from the server system (see letter “D”). ® Intel Server System R2000GZ/GL Service Guide...
  • Page 60: Installing The Server Board

    Installing the Server Board 1. Place the server board into the server system (see letter “A” 2. Secure the server board with nine screws (see letter “B”). Figure 80. Installing the Server Board ® Intel Server System R2000GZ/GL Service Guide...
  • Page 61: Replacing The Backup Battery

    1. Locate the battery on the server board. 2. Gently press the metal clip as shown to release the battery (see letter “A”). 3. Remove the battery from the plastic socket (see letter “B”). ® Intel Server System R2000GZ/GL Service Guide...
  • Page 62: Replacing A System Fan

    Note: You will need to run the BIOS Setup to restore the configuration settings to the RTC. Replacing a System Fan 1. Pull system fan straight up to remove it from the fan holder. 2. Replace the system fan. Figure 83. Replacing a system fan ® Intel Server System R2000GZ/GL Service Guide...
  • Page 63: Replacing The Backplane

    4. Remove the screw at the rear of the backplane (see letter “C”); 5. Pull up the backplane (see letter “D”). Remove the backplane from the server chassis (see letter “E”). Figure 85. Removing 3.5” hard drive backplane - remove the backplane ® Intel Server System R2000GZ/GL Service Guide...
  • Page 64: Figure 86. Installing 3.5" Hard Drive Backplane - Install The Backplane

    7. With the lever open, insert the hard disk drive assembly into the chassis (see letter “G”). Push in the lever to lock it into place (see letter “H”). Repeat step G and H to make sure all hard drive assemblies are in place. ® Intel Server System R2000GZ/GL Service Guide...
  • Page 65: Replacing The 2.5" Hard Drive Backplane

    Figure 89. Removing 2.5” hard drive backplane – remove the stiffener 4. Remove the three screws to release the hard drive cage (see letter “C”). 5. Slide the hard drive cage out of the server chassis (see letter “D”). ® Intel Server System R2000GZ/GL Service Guide...
  • Page 66: Figure 90. Removing 2.5" Hard Drive Backplane - Remove The Hard Drive Cage

    “A”). Slide the backplane board in the direction shown to lock it in place (see letter “B”). 2. Secure the backplane with the screw (see letter “C”). Figure 92. Installing 2.5” hard drive backplane – install backplane ® Intel Server System R2000GZ/GL Service Guide...
  • Page 67: Replacing The Intel Raid Expander Rs2Cv360/Rs2Cv240

    Figure 94. Installing 2.5” hard drive backplane – install the stiffener 7. Connect cables to the backplane. Please refer to “Cable Routing”. ® Replacing the Intel RAID Expander RS2CV360/RS2CV240 ® Removing the Intel RAID Expander 1. Remove the three screws (see letter “A”).
  • Page 68: Installing The Intel Raid Expander

    Hardware Installations and Upgrades 2. Lift up the expander card (see letter “B”). ® Figure 95. Removing the Intel RAID Expander ® Installing the Intel RAID Expander 1. Intall the expander card, align it with the three screw holes on server chassis (see letter “A”).
  • Page 69: Installing And Removing The Rack Handles

    Figure 97. Installing the Rack Handle Removing the Rack Handles Remove the two screws holding the rack handle in place, and remove the rack handle from the server system as shown. Figure 98. Removing the Rack Handle ® Intel Server System R2000GZ/GL Service Guide...
  • Page 70: Installing And Removing The Storage Front Panel

    Figure 100. Installing the storage front panel Removing the Storage Front Panel 1. Remove the four screws to release the storage front panel (see letter “A”); 2. Remove the storage front panel from the rack handle (see letter “B”); ® Intel Server System R2000GZ/GL Service Guide...
  • Page 71 5. Remove the storage front panel from the side wall of server chassis (see letter “E”); Figure 102. Installing the interposer card 6. Connect the front panel control cable from mother board to the standard front control panel if needed. See Cable Routing for more details. ® Intel Server System R2000GZ/GL Service Guide...
  • Page 72: Server Utilities

    To enter the BIOS Setup using a keyboard (or emulated keyboard), press the <F2> function key during boot time when the OEM or Intel Logo Screen or the POST Diagnostic Screen is displayed. The following instructional message is displayed on the Diagnostic Screen or under the Quiet Boot Logo Screen: Press <F2>...
  • Page 73: Table 4. Bios Setup: Keyboard Command Bar

    If “Yes” is highlighted and <Enter> is pressed, all changes are saved and the Setup is exited. If “No” is highlighted and <Enter> is pressed, or the <Esc> key is pressed, the user is returned to where they were before <F10> was pressed without affecting any existing values. ® Intel Server System R2000GZ/GL Service Guide...
  • Page 74: Upgrading The Bios

    6. Return the BIOS Default jumper to the normal position (covering pins 1 and 2). 7. Close the server system. 8. Power up the system. The BIOS defaults settings are now restored and can be reset by going into the BIOS setup. ® Intel Server System R2000GZ/GL Service Guide...
  • Page 75: Appendix A: Technical Reference

    Trapezoidal, 25 g, velocity change 136 inches/second ( ≧ 40 lbs to < 80 lbs) Shock, unpackaged Non-palletized free fall in height 24 inches ( ≧ 40 lbs to < 80 lbs) Shock, packaged Vibration, unpackaged 5 Hz to 500 Hz, 2.20 g RMS random ® Intel Server System R2000GZ/GL Service Guide...
  • Page 76 Appendix A: Technical Reference Parameter Limits ® +/-12 KV except I/O port +/- 8 KV per Intel Environmental test specification System Cooling Requirement in 460 Watt Max – 1570 BTU/hour BTU/Hr 750 Watt Max – 2560 BTU/hour ® Intel Server System R2000GZ/GL Service Guide...
  • Page 77: Appendix B: Regulatory And Compliance Information

    Appendix B: Regulatory and Compliance Information Appendix B: Regulatory and Compliance Information Please refer to the Server Products Regulatory and Safety document for the product regulatory compliance reference. The document can be downloaded from http://www.intel.com/support/server. ® Intel Server System R2000GZ/GL Service Guide...
  • Page 78: Appendix C: Getting Help

    — Server and chassis accessory parts list for ordering upgrades or spare parts — A searchable knowledgebase to search for product information throughout the support site If you are still unable to obtain a solution to your issue, send an email to Intel’s technical support center using the online form available at http://www.intel.com/support/feedback.htm?group=server.
  • Page 79: Appendix D: Intel Server Issue Report Form

    ® Appendix D: Intel Server Issue Report Form ® Appendix D: Intel Server Issue Report Form Issue Report Form (Rev 3.6) Note: Filling out this form completely is required for any escalation. Customer Contact Information: Customer Support Case# : ®...
  • Page 80 Thermal solution (Heat sink) examples: (1U, Passive w/air ducting, and so on) Memory: Manufacturer Part Number DRAM Part Number On Intel tested list? Add-in adapters (Example: NICs, Management Adapters, Serial Expansion Cards, PCI-Express* Adapters, RAID Controllers, SCSI Controllers, and so on): Type Slot Manufacturer...
  • Page 81 ® Appendix D: Intel Server Issue Report Form Storage Devices (Example: SCSI, SATA, SAS, USB, Tape, and so on): Manufacturer Model Type Size Firmware In Hot Swap Bay? Operating System Information (Example: RedHat* Enterprise Linux, Microsoft* Windows* Server 2003, Service pack 1, OEM CD):...
  • Page 82 ® Appendix D: Intel Server Issue Report Form Troubleshooting tried: Steps to replicate the issue: ® Intel Server System R2000GZ/GL Service Guide...
  • Page 83 Server Issue Report Form Issue impact statements: Do you have any potential Intel system, or component purchases that this issue is holding up? If yes, please provide a brief description below. Do you have systems already purchased that are not being delivered to your customers because of this issue? If yes, please provide a brief description below.

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