Appendix B: Troubleshooting; Resetting The System; Table 6. Resetting The System - Intel SR1530CL User Manual

Appendix B: Troubleshooting

This chapter helps you identify and solve problems that might occur while you are using
the system.
For any issue, first ensure you are using the latest firmware and files. Firmware upgrades
include updates for BIOS, the Baseboard Management Controller (BMC), and the hot-
swap controller (HSC). See
software updates. In addition to the server firmware and files, also update any drivers used
for components you have installed in your system, such as video drivers, network drivers,
and SATA drivers.
Intel provides a package called the "Platform Confidence Test" that may help with your
diagnostics. See
If you are unable to resolve your server problems on your own, see
page 115

Resetting the System

Before going through in-depth troubleshooting, attempt first to reset your system using
one of the methods below.
Soft boot reset to clear the system memory and reload the
operating system
Cold boot reset. Turn the system power off and then on. This
clears system memory, restarts POST, reloads the operating
system, and halts power to all peripherals
Reset the BMC and get it back to a stable state
Power down the system
®
Intel Server System SR1530CL / SR1530HCL / SR1530HCLS
"Server System References" on page ix
"Server System References" on page ix
for assistance.

Table 6. Resetting the System

To do this
for a link to the
for a link to this software.
"Getting Help" on
Press
<Ctrl+Alt+Del>
Power off/on button
Remove AC power from the
server for one minute
Press and hold the power
button for four seconds.
This will force the system to
power down. To power back
up, press the power button
again.
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