Enabling Find-Me, Follow-Me - Aastra AastraLink Pro 160 User Manual

AastraLink Pro 160 IP Phone User Guide
Managing Calls

Enabling Find-Me, Follow-Me

Find-Me, Follow-Me (FMFM) is disabled by default. If you enable Find-Me
Follow-Me on your Aastra IP phone, then incoming calls "follow you" to the
phone numbers you specify.
For example, you can configure your phone so that when an incoming call is
received, both your work phone and your cell phone ring at the same time.
In order to facilitate FMFM, the AastraLink Pro 160 implements a voice-path
detection feature. This feature allows the AastraLink to determine the state of an
answered call by detecting voice signals — something that sounds like human
speech— over the phone line, and then process the call accordingly.
When you answer a call and say "hello," the AastraLink recognizes that someone
has answered the call, and considers the call "connected." Once a call is
connected, the AastraLink avoids going to the next FMFM stage. Instead, it
cancels an alternate call (if operating in parallel mode) or does not call a
secondary phone (if operating in sequential mode).
For example, suppose you enable FMFM, operating in parallel mode, on the IP
phone in your office. You specify your office IP phone as the primary phone, and
your cell phone as the secondary phone. If you answer a call and begin speaking
into your cell phone, the AastraLink processes the voice signal and determines
that the call is connected. Your office IP phone stops ringing, because FMFM has
detected that your cell phone has been answered. Therefore, if you answer the
phone without speaking, and/or "mute" the call, the AastraLink may not process
FMFM calls correctly. If the AastraLink cannot determine that a call is connected,
the FMFM 30-second timer continues to run. Then, when the timer expires,
FMFM progresses to the next stage (i.e., in sequential mode, the secondary phone
rings, and the call to the primary phone is terminated.)
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