Aastra 6751i User Manual
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Aastra 6751i User Manual

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6751i IP Phone
6751i IP Phone
User Guide
Release 2.5
41-001212-25
Rev 00

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Summary of Contents for Aastra 6751i

  • Page 1 6751i IP Phone 6751i IP Phone User Guide Release 2.5 41-001212-25 Rev 00...
  • Page 2 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation.

  • Page 3: Software License Agreement

    Software License Agreement Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement.

  • Page 5: Table Of Contents

    Key Description* ........................8 Methods for Customizing Your Phone ..................10 Phone Options via the IP Phone UI ..................10 Phone Options via the Aastra Web UI ..................12 Phone Status ..........................15 Phone Status via IP Phone UI ....................15 Finding Your Phone’s IP Address ..................16 Phone Status via the Aastra Web UI ..................17...

  • Page 6: Table Of Contents

    Table of Contents Editing Speeddial Keys ......................47 Transfer Key ...........................49 Conference Key ........................50 Making Calls ..........................51 Dialing a Number ........................51 Using Handsfree Speakerphone ....................51 Redial ............................52 Mute ............................53 Receiving Calls ..........................54 Answering an Incoming Call ....................54 Sending an Incoming Call to Voicemail .................54 Handling Calls ..........................55 Placing a Call on Hold ......................55 Transferring Calls ........................57...
  • Page 7 Table of Contents Using Redial Key for “Last Number Redial” .................99 Group RTP Paging (Receiving End Only) ................99 LLDP ELIN ..........................101 Shared Call Appearance (SCA) Call Bridging ..............102 Available Features Enabled by Administrators ..............105 Missed Call Summary Subscription ..................105 Customizable Callers List Key .....................106 Autodial (Hotline and Warmline) ..................106 Answer and Ignore Softkeys for XML Applications ............107 Playing a WAV File On Your Phone ..................107...

  • Page 9: About This Guide

    About This Guide This guide explains how to use your new 6751i phone. Not all features listed are available by default. Contact your System Administrator to find out which features and services are available on your system. Your System Administrator also has the ability to customize some features on this phone.

  • Page 10: Introduction

    Introduction This 6751i IP telephone has all the features of a regular business phone, allowing you to make and receive calls, transfer, conference and more. The 6751i IP telephone provides communications over an IP Network using the SIP IP telephony protocol.

  • Page 11: Getting Started

    Getting Started The 6751i must be set up and configured prior to its first use. This section describes phone behavior and start up screens you may see when the phone is first plugged in, or when it is restarted. Plugging in and Starting the Phone The 6751i automatically begins the start up sequence as soon as it is connected.
  • Page 12 The 6751i phone may also look for configuration servers on your local network (press 3Remote to enter a remote server address, or 4Skip to continue without checking for servers). Auto Discovery Remote Skip If appropriate servers are found they are listed for you to select from by scrolling down to view the complete list.

  • Page 13: Idle Screens

    This screen is shown whenever your phone is not in use. Idle Screen 2 The second display line displays the following temporary messages if the event occurs: • No Service • DHCP Failed • Restarting..• New IP Obtained Model 6751i IP Phone User Guide...

  • Page 14: Incomplete Configuration

    Idle state screen, this inidicates the phone configuration that was downloaded from the configuration server is not complete or correct. Contact your System Administrator for assistance. Model 6751i IP Phone User Guide...

  • Page 15: No Service

    If changes have been made to your phone settings, you may need to restart your phone. For more information on restarting your phone, see “Restarting your phone” page For more information about connecting your phone, refer to the Aastra 6751i Installation Guide. Check with your System Administrator for assistance. Model 6751i IP Phone User Guide...

  • Page 16: Ip Phone Keys And Key Descriptions

    The following sections describe the various 6751i phone key functions, and how they help you make and manage your calls and caller information. Key Description* The following table identifies the keys on the key panel of your 6751i IP phone that you can use for handling calls. Keys Key Description Goodbye key - Ends an active call.
  • Page 17 LCD. While in the Options List, the navigation keys allow you to exit or enter the current option. When you are editing entries on the display, pressing the LEFT arrow key erases the character on the left; pressing the RIGHT arrow key sets the option. Model 6751i IP Phone User Guide...

  • Page 18: Methods For Customizing Your Phone

    Using the Options Key on the IP Phone • Using the Aastra Web UI in an Internet browser window from your PC. Phone Options via the IP Phone UI You can customize your phone by pressing the Options Key and selecting an option from the menu that displays.
  • Page 19 3. Voicemail Preferences 1. Tones Ring Tone Tone Set 2. Contrast Level 3. Live Dialpad Phone Status 1. IP&MAC Addresses 2. LAN Port 3. PC Port 4. Firmware Info 5. Error Messages Phone Lock Model 6751i IP Phone User Guide...

  • Page 20: Phone Options Via The Aastra Web Ui

    In addition to the IP Phone UI options, you can customize additional options on the IP Phone using the Aastra Web UI. In order to access your phone using the Aastra Web UI, you need to know your phone’s IP address. To find your phone’s IP address, see “Finding Your Phone’s IP...
  • Page 21 For a user, the default user name is “user” and the password field is left blank. The Network Status window displays for the IP phone you are accessing.. 3. You can logout of the Aastra Web UI at any time by clicking Log Off. Model 6751i IP Phone User Guide...
  • Page 22 The following categories display in the side menu of the Aastra Web UI: Status, Operation, Basic Settings. Headings Descriptions Status The Status section displays the network status and the MAC address of the IP phone. It also displays hardware and firmware information about the IP phone, and information about the SIP account currently configured on the phone.

  • Page 23: Phone Status

    Phone Status You can view the status of your phone using the IP Phone UI or the Aastra Web UI. Phone Status via IP Phone UI The "Phone Status" option on the IP phone displays the status of your phone to the LCD display.

  • Page 24: Finding Your Phone's Ip Address

    If you want to access your phone’s options using an Internet browser, you need to enter the IP address of the phone in the browser to open the Aastra Web UI. Use the following procedure to find your phone’s IP address.

  • Page 25: Phone Status Via The Aastra Web Ui

    The Network Status window displays for the IP phone you are accessing.. You can logout of the Aastra Web UI at any time by clicking Log Off. This Network Status window is view only. It displays the Network Status of your phone which includes the following: •...
  • Page 26 The IP Phones show the SIP registration status on the IP Phone’s Network Status screen in the Aastra Web UI. The 6751i displays only one status line. The following is an illustration of the Network Status screen in the Aastra Web UI with SIP status displayed.
  • Page 27 SIP Account Status Used? 9057604603@anasipproxy.aastra.com:5060 Registered where Account Number is “1” SIP Account is “9057604603@anasipproxy.aastra.com” on port “5060” Status is “Registered” Backup registrar is used (“Yes”) SIP Error Displays on accounts when registration fails with the SIP proxy server. Number Example:...

  • Page 28: Customizing Your Phone

    Customizing Your Phone The following paragraphs describe the options available from either the IP Phone UI, the Aastra Web UI, or both, and provide procedures applicable to the option. Ring Tones and Tone Sets You can configure ring tones and ring tone sets on the IP phone. The following paragraphs describe the Ring Tones and Ring Tone Sets you can set on the 6751i.
  • Page 29 You configure global ring tones and tone sets using the Aastra Web UI and the IP Phone UI. Configuring Ring Tones and Tone Sets IP Phone UI Use the following procedures to configure ring tones and tone sets on the IP phone (global configuration only).
  • Page 30 3. In the "Global Ring Tone" field, selec a ring tone to set on the phone. Valid values are Tone 1 through Tone 5, or Silent. Default is Tone 1. Note: *See the Ring Tones Table page 20 for valid values. 4. Click to save your changes. Model 6751i IP Phone User Guide...

  • Page 31: Contrast Level

    The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode ON or OFF. With live dial pad ON, the 6751i IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed. With live dial pad OFF, if you dial a number while the phone is on-hook, lifting the receiver or pressing the initiates a call to that number.

  • Page 32: Time And Date

    3. Select Set Date. 4. Using the keys on the keypad, enter a date to set on the IP phone. Use the 3 and 4 navigation keys to move backward or forward when entering the date. Model 6751i IP Phone User Guide...
  • Page 33 The default Time Zone is US-Eastern. Note: For a list of the Time Zones values available on the IP Phone, see ‘Appendix A - Time Zone Codes.” 6. Press Set to save the Time Zone you selected. Model 6751i IP Phone User Guide...
  • Page 34 5. Enter an IP address or domain name for the time server. Note: The default for Time Servers is Enabled. The Time Servers can be Enabled or Diabled only from the Aastra Web UI. 6. Press Set to save the time server setting. Model 6751i IP Phone User Guide...
  • Page 35 The date and date format you configure display on the phone’s idle screen. 4. In the “NTP Time Servers” field, enable by checking the checkbox or disable by unchecking the box (default is enabled). Model 6751i IP Phone User Guide...

  • Page 36: Language

    Italian • Portuguese You can also configure the language to use when inputing values in the Aastra Web UI and the IP Phone UI. Specifying the Language to Use Once the language pack(s) are available on your phone from your System Administrator, you can specify which language to use on the phone and/or the Aastra Web UI.
  • Page 37 System Administrator. 6. Press Set to set the language on the phone. The change is dynamic. When you exit the Options Menu, the phone displays all menu items in the language you selected. Model 6751i IP Phone User Guide...
  • Page 38 For more information about loading language packs, see your System Administrator. 1. Click on Basic Settings->Preferences->Language Settings. 2. In the “Webpage Language” field, select a language to apply to the Aastra Web UI. The IP phone supports the following languages: •...
  • Page 39 Spanish, and Italian). Inputting textual or character information into the IP Phone UI can be done using the keypad on the phone. You enable the Language Input feature using the Aastra Web UI or the IP Phone UI. You can then use text and characters in a specific language when performing inputs on the phone.
  • Page 40 * <SPACE> * <SPACE> #/\@ #/\@ German Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÄÀ abc2äà DEF3É def3é GHI4 ghi4 JKL5 jkl5 MNO6Ö mno6ö PQRS7ß pqrs7ß TUV8Ü tuv8ü WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ Model 6751i IP Phone User Guide...
  • Page 41 Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÁÀÂÃÇ abc2áàâãç DEF3ÉÊ def3éê GHI4Í ghi4í JKL5 jkl5 MNO6ÓÔÕ mno6óôõ PQRS7 pqrs7 TUV8ÚÜ tuv8úü WXYZ9 wxyz9 * <SPACE> * <SPACE> # / \ @ # / \ @ Model 6751i IP Phone User Guide...
  • Page 42 Aastra Web UI Once “Language Input” is enabled, you can change the default input language on the phone using the Aastra Web UI. Use the following procedure to set the input language using the Aastra Web UI. Model 6751i IP Phone User Guide...
  • Page 43 1. Click on Basic Settings-> Preferences->Language Settings. 2. Select a language from the "Input Language" field. Setting this field allows you to specify the language to use when entering text and characters in the Aastra Web UI and IP Phone UI. Valid values are: •...
  • Page 44 IP Phone UI and the Aastra Web UI. UTF-8 is also compatible with XML encoding on the IP Phones. The following table illustrates the Latin 2 character set used on the 6751i IP Phone. Model 6751i IP Phone User Guide...

  • Page 45: User Password

    This category allows you to change the user password for your phone. Changing your password ensures that only you can alter your phone settings, and helps keep your system secure. You can change your user password using the IP Phone UI or the Aastra Web UI. If you change the password...

  • Page 46: Resetting A User Password

    If you forget your password, you can reset it and enter a new password. The reset user password feature resets the password to the factory default which is blank (no password). You can reset a user password using the Aastra Web UI only. Note: Valid values when creating or changing a password are 0 to 4294967295 (integers only;...

  • Page 47: Restarting Your Phone

    3 key to cancel. Note: Your phone will be out of service temporarily during the restart and downloading process. Aastra Web UI 1. Click on Operation->Reset. 2. Click 3. Click OK at the confirmation prompt. Model 6751i IP Phone User Guide...

  • Page 48: Phone Lock

    At the path Options->Phone Lock on the IP Phone UI. • At the path Operations->Phone Lock on the Aastra Web UI. In the Aastra Web UI, the Operation->Phone Lock path also allows you to perform the following: • Reset a user password. Clicking on the “Reset” button in the “Reset User Password” field displays a screen that allows you to enter and save a new user password.

  • Page 49: Defining An Emergency Dial Plan

    Note: Contact your local phone service provider for available emergency numbers in your area. Model 6751i IP Phone User Guide...
  • Page 50 A police and/or fire emergency number in Asia, Europe, Middle East, and South America. You can set the emergency dial plan using the Aastra Web UI. Define an Emergency Dial Plan Use the following procedure to specify the numbers to use on your phone for dialing emergency services in your area.

  • Page 51: Creating Speeddial Keys

    Caller ID (*69), Voicemail. On the 6751i, the speeddial function can be set using the IP Phone keyapd directly, or using the Aastra Web UI to setup the speeddial key.
  • Page 52 “Empty” or “None”, the phone proceeds to enter the “Add a Speeddial Key” process. For more information about editing a speeddial key, see “Editing a Speeddial Key Using the Aastra Web UI” page Creating a Speeddial Key Using the Save Key IP Phone UI Use the following procedure to create a speeddial key using the Save key.
  • Page 53 John Smith 6. Press the Save key to finish. Saved Memory key 5553491234 Creating Speeddial Key Using the Aastra Web UI Aastra Web UI 1. Click on Operation->Keypad Speeddial.. 2. Select from "Digit 1" through "Digit 9". 3. In the input box, enter the phone number, extension, or speeddial prefix to apply to this Digit key.
  • Page 54 6. Press the selected speeddial key from the keypad. If the name is displayed with the number, both are saved to the speeddial. If no name is displayed, you can enter the name using the phone’s key pad. Model 6751i IP Phone User Guide...

  • Page 55: Editing Speeddial Keys

    Editing Speeddial Keys On the 6751i, you can edit a speeddial key using the Aastra Web UI at the path Operation->Keypad Speed Dial. You can also edit a speeddial key from the IP Phone UI using the "Speed Dial Edit" option in the Perferences Menu.
  • Page 56 2. On the 6751i, you can remove the Speeddial Key by erasing the speeddial number digits (leaving the speeddial value blank) and then press SAVE or the right arrow key. Use the left arrow key to delete the digits.

  • Page 57: Transfer Key

    Transfer Key The 6751i has a Transfer Key configured on the UP arrow of the Navigation Keys.. Transfer The Transfer key allows you to perform blind or consultative call transfers to other recipients. The blind transfer feature transfers a call to another number without you having to talk to the recipient.

  • Page 58: Conference Key

    Conference Key The 6751i has a Conference Key configured on the DOWN arrow of the Navigation Keys. Conference The Conference Key allows you to link active calls into a single conference (Server-Side Conferencing). This key also helps to create multiple conferences with unlimited participants on your phone if your System Administrator has enabled Centralized Conferencing on your phone.

  • Page 59: Making Calls

    Making Calls This section describes ways to make calls on your 6751i phone, using your handset or speakerphone. Dialing a Number First, take the phone off-hook by: • lifting the handset, or • pressing At the dial tone, enter the number you wish to call.

  • Page 60: Redial

    Note: The redial list is available during active calls. It also stores up to the last 100 numbers you called, allowing you to scroll through and select the number you wish to redial. Model 6751i IP Phone User Guide...

  • Page 61: Mute

    The speaker light will flash slowly and you can hear the caller, but they cannot hear you. To switch mute on or off, press Note: If you place a muted call on hold, the phone automatically takes the call off mute when you reconnect to the call. Model 6751i IP Phone User Guide...

  • Page 62: Receiving Calls

    If you're already on the phone your incoming call should go directly to voicemail. Your phone screen displays a voicemail icon ( ) along with the number of waiting messages, if you have unheard messages x4). (example: Model 6751i IP Phone User Guide...

  • Page 63: Handling Calls

    The screen displays "Call Held". Note: If you are connected to another call, the phone does not beep to remind you that you still have a call on hold. Model 6751i IP Phone User Guide...
  • Page 64 John 1051 01:17 Retrieving a Held Call If you have a call on hold, you can scroll through the held call information by pressing navigation keys. To reconnect to a call press the Key again. Model 6751i IP Phone User Guide...

  • Page 65: Transferring Calls

    IP Phone UI The 6751i has a Transfer Key configured on the UP arrow of the Navigation Keys. Use the following procedure to transfer a call to another extension. Use the following illustration as a reference.

  • Page 66: Conferencing Calls

    You use the right arrow key to select the party to drop. Server-Side Conferencing The 6751i phone supports up to 3 parties (including yourself) in a conference call. This is called Server-Side Conferencing and is the default method of conferencing on the 6751i.
  • Page 67 4 drops the displayed party from the call. Ending a Conference and Transferring Remaining Parties The 6751i allows a Host to drop from a 3-way conference and let the other two parties remain connected by pressing a Xfer key.

  • Page 68: Swapping Calls

    Swapping Calls On the 6751i IP Phone, you can have two active calls at the same time. If you are on an active call and a second call comes in, you can press the Swap Key. This key places the first call on hold and answers the second call. Pressing the Swap key again toggles between the two active calls.

  • Page 69: Managing Calls

    Managing Calls The 6751i has several features that make it easier to manage calls, and to keep track of your caller history, as well as your business and personal contacts. These features include: • Directory • Callers List • Voicemail You can access these features at the location Options->Services on the IP Phone.
  • Page 70 From the Directory List in the IP Phone UI, you can perform the following: • “Add New Entries to the Directory List” (page • “Edit Entries in the Directory List” (page • “Delete Entries from the Directory List” (page • “Save Entries to the Directory List” (page Model 6751i IP Phone User Guide...
  • Page 71 To backspace and erase a mistake, press 3 or press the Delete Key. 7. Press Save to save the new entry to the Directory List. The new entry you added is saved to the Directory List. Saved: Directory John Burns Model 6751i IP Phone User Guide...
  • Page 72 4. To backspace and erase a mistake, press 3 or press the Delete Key. 7. Press Save to save the new entry to the Directory List. The new entry you added is saved to the Directory List. Saved: Directory John Burns Model 6751i IP Phone User Guide...
  • Page 73 If you don't want to change the number or name just press the Key or the Key at any time to exit. 6. Press the Save Key to finish. Model 6751i IP Phone User Guide...
  • Page 74 5. Press the Delete Key. The "DELETE again to erase this item" prompt displays. DELETE again to erase this item 6. Press the Delete Key again at the prompt to erase the entry. Model 6751i IP Phone User Guide...
  • Page 75 The "DELETE again to erase all items" prompt displays. DELETE again to erase all items 5. Press the Delete Key again to erase all entries from the Directory List. The "Directory empty" prompt displays.. Directory empty Use Save to add Model 6751i IP Phone User Guide...
  • Page 76 If a name is displayed both the number and name are saved in the Directory List. If no name or "Unknown Name" displays, you can enter the name using the dial pad. 5. Press the Save Key to finish. Model 6751i IP Phone User Guide...
  • Page 77 8. Select Directory to save the number you selected to the Directory List. If the name is displayed with the number, both are saved to the Directory. If no name is displayed, you can enter the name using the dial pad. Model 6751i IP Phone User Guide...
  • Page 78 6. Select Directory to save the number you selected to the Directory List. If the name is displayed with the number, both are saved to the Directory. If no name is displayed, you can enter the name using the dial pad. Model 6751i IP Phone User Guide...
  • Page 79 Downloading the Directory List to Your PC You can download the Directory List to your PC via the Aastra Web UI. The phone stores the directorylist.csv file to your PC in comma-separated value (CSV) format. You can use any spreadsheet application to open the file for viewing. The following is an example of a Directory List in a spreadsheet application.

  • Page 80: Callers List

    Callers List The Callers list is a stored log of your incoming calls. The 6751i IP Phone stores information for up to 200 incoming calls in the Callers list. You access the Callers List by pressing the Options Key , and selecting Serivces.
  • Page 81 Callers List. Accessing the Callers List IP Phone UI Use the following procedure to access the Callers List. Use the following illustration as a reference. Press Options->Services to access the Callers List Handsfree Key Model 6751i IP Phone User Guide...
  • Page 82 Use the following procedure to edit the Callers List. Use the following illustration as a reference. Press Options->Services to access the Callers List Handsfree Key 1. Press on the phone to enter the Options List. 2. Select Services. 3. Select Callers List. Model 6751i IP Phone User Guide...
  • Page 83 3. Select Callers List. 4. Press 5 and 2 to find the item you want to delete. 5. Press the Delete Key. 6. Press the Delete Key again at the prompt to erase the item. Model 6751i IP Phone User Guide...
  • Page 84 5. Press the Delete Key again at the prompt to erase all items. Downloading the Callers List to Your PC You can download the Callers List to your PC for viewing using the Aastra Web UI. When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format.
  • Page 85 Download the Callers List Use the following procedure to download the Callers List to your PC using the Aastra Web UI Aastra Web UI 1. Click on Operation->Directory. 2. In the Callers List field, click on A File Download message displays.

  • Page 86: Account Configuration (Dnd And Call Forwarding)

    Account Configuration (DND and Call Forwarding) The 6751i has a feature that allows you to configure “Do Not Disturb” (DND) and “call forwarding” (CFWD) for the phone’s account. These features are configurable on a global-basis only on the 6751i. The following paragraphs describe account-based DND and CFWD: •...
  • Page 87 Configuring DND Using the Aastra Web UI Aastra Web UI Use the following procedure to set DND using the Aastra Web UI: 1. Click on Basic Settings->Account Configuration. 2. In the "DND" field, enable DND on the phone by checking the box. Disable DND by unchecking the box.
  • Page 88 Call Forward (CFWD) on the IP phone allows incoming calls to be forwarded to another destination. You can set CFWD on the phone-side by configuring the account information via the Aastra Web UI at the path Basic Settings->Account Configuration. When configuring CFWD, you can specify one, all , or a combination of call forward states (All, Busy, No Answer) for your phone.
  • Page 89 Note: If you make changes to the configuration for CFWD via the IP Phone UI, you must refresh the Aastra Web UI screen to see the changes. Configuring CFWD Using the IP Phone UI IP Phone UI Use the following procedure to configure CFWD using the IP Phone UI.
  • Page 90 ) indicates CFWD is enabled with a phone number specified for the state. An indicates CFWD is disabled on the account. A indicates call forward is enbabled for a state witbout a phone number specified. Model 6751i IP Phone User Guide...

  • Page 91: Additional Features

    Keypad keys on your phone. Contact your System Administrator for more information about available star code functions in your network. If these have not been set up, you can dial any star code commands on the 6751i phone the same way you would on a regular telephone.

  • Page 92: Suppress Dtmf Playback

    LCD window, allowing the call to be dialed faster. DTMF playback suppression is enabled by default. Disabling suppression of DTMF playback can be configured using the Aastra Web UI. Configuring Suppression of DTMF Playback Aastra Web UI Use the following procedure to configure suppression of DTMF playback.

  • Page 93: Display Dtmf Digits

    IP phone’s LCD display. This parameter is disabled by default (no digits display when dialing). You can enable the "Display DTMF Digits" parameter using the Aastra Web UI. Configuring Display of DTMF Digits Aastra Web UI Use the following procedure to configure the display of DTMF digits on the IP phone.

  • Page 94: Call Waiting

    Blind Transfer feature on the phone may not work if two calls are made to the phone at one time. You can disable call waiting using the configuration files or the Aastra Web UI. Model 6751i IP Phone User Guide...
  • Page 95 "Call Waiting" is enabled by default. 1. Click on Basic Settings->Preferences->General. 2. Call Waiting is enabled by default. If required, disable the "Call Waiting" field by unchecking the check box. 3. Click to save your settings. Model 6751i IP Phone User Guide...

  • Page 96: Play Call Waiting Tone

    You can enable or disable the playing of a call waiting tone when you are on an active call and a new call comes into the phone. You can configure this feature using the Aastra Web UI. Configuring Call Waiting Tone Aastra Web UI Use the following procedures to configure a call waiting tone on the IP phone.

  • Page 97: Stuttered Dial Tone

    Stuttered Dial Tone You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. You can configure this feature using the Aastra Web UI. Configuring Stuttered Dial Tone Aastra Web UI Use the following procedures to configure stuttered dial tone on the IP phone.

  • Page 98: Xml Beep Support

    XML Beep Support Using the Aastra Web UI, you can enable or disable a beep to be audible when the phone receives an XML application using the "XML Beep Support" field at the path Basic Settings->Preferences->General. If you disable this feature, then no beep is heard when the XML application arrives to the phone.

  • Page 99: Status Scroll Delay

    Status Scroll Delay Using the Aastra Web UI, you can specify a scroll delay option that allows you to set the time delay, in seconds, between the scrolling of each status message on the phone. You can specify this setting in the "Status Scroll Delay (seconds)" field at the path Basic Settings->Preferences->General.

  • Page 100: Incoming Call Interrupts Dialing

    Notes: Notes: 1. On a 6751i, you must use the down arrow key to ignore the call. To answer the call, lift the handset or press the Speaker Key. 2. If you disable this field, and the phone receives an incoming call while you are dialing an outgoing call, you can pick up the call and perform transfer or conference as required.
  • Page 101 1. Click on Basic Settings->Preferences->General. 2. Enable the "Incoming Call Interrupts Dialing" field by checking the check box. Disable this field by unchecking the box). Default is disabled. 3. Click to save your settings. Model 6751i IP Phone User Guide...

  • Page 102: Switch Ui Focus To Ringing Line

    Switch UI Focus to Ringing Line You can configure a feature on the 6751i that controls the behavior of the phone when it receives an incoming call when it is already in a connected call. When a call comes into the phone, and the phone is already on a connected call, the phone switches focus to the ringing line to enable the user to see who is calling them.

  • Page 103: Goodbye Key Cancels Incoming Calls

    Goodbye Key Cancels Incoming Calls The 6751i has a feature that allows you to configure the Goodbye key to drop a second incoming call or ignore incoming calls presented to the phone when you are on an active call. The parameter is called "Goodbye Key Cancels Incoming Call"...
  • Page 104 Call" is disabled AND a second call the second incoming call and remain comes in while you are on an active on the active call call, press the Right Arrow key to answer the second incoming call. Model 6751i IP Phone User Guide...

  • Page 105: Incoming Intercom Call Features

    You can change the behavior of how the phone handles incoming intercom calls by enabling/ disabling specific parameters using the Aastra Web UI. The following table describes these features. Incoming Intercom...
  • Page 106 1. Click on Basic Settings->Preferences->Incoming Intercom Settings. 2. The "Auto-Answer" field is enabled by default. The automatic answering feature is turned on for the IP phone for answering Intercom calls. To disable this field, uncheck the box. Model 6751i IP Phone User Guide...

  • Page 107: Using Redial Key For "Last Number Redial

    This feature is configurable using the Aastra Web UI only. The 6751i in the local network listens for RTP on the preconfigured multicast address. The Phone displays the “Paging” message to the phone’s LCD. It uses the G711 uLaw CODEC for multicast RTP.
  • Page 108 RTP packets. Enter the IP address in dotted decimal format. (for example, 239.0.1.15:10000,239.0.1.20:15000) If this field is blank, the Paging Listening capability is disabled on the phone. 3. Click to save your settings. Model 6751i IP Phone User Guide...

  • Page 109: Lldp Elin

    You can enable or disable the LLDP ELIN on the IP Phones using the Aastra Web UI. For more information about LLDP-MED and LLDP ELIN, contact your System Administrator.

  • Page 110: Shared Call Appearance (Sca) Call Bridging

    LCD on the phone. The SCA call bridging feature is disabled by default on all phones. Your Administrator can enable/disable this feature if required. Contact your System Administrator for more information. Model 6751i IP Phone User Guide...
  • Page 111 Non-Call Line Key Pressed Idle Attempt to seize the line Seized Hang up Ignore Progressing Hang up Ignore Alerting answer Active Hold Bridge Held Retrieve Bridge Hold private Retrieve Ignore Bridge-active Hold Bridge Bridge-held Retrieve Bridge Model 6751i IP Phone User Guide...

  • Page 112: Available Features Enabled By Administrators

    Missed calls indicator increments on phone B. Note: : Voicemail must be configured on phone B. Note: Your System Administrator can configure the Missed Call Summary Subscription feature on your phone on a global basis only. Model 6751i IP Phone User Guide...

  • Page 113: Customizable Callers List Key

    If you do not dial a number within the time allotted, then the IP phone begins to dial the number. The Autodial feature is available on a global basis only on the 6751i. Contact your System Administrator for more information.

  • Page 114: Answer And Ignore Softkeys For Xml Applications

    Playing a WAV File On Your Phone If enabled by your Administrator, the 6751i IP Phone can play a WAV file. A WAV file is an audio file format standard for storing an audio bit stream on a system in raw, uncompressed format or compressed format to reduce the file size.

  • Page 115: Key Redirection

    Contact your System Administrator for more information about this feature. Options Key If enabled by your Administrator, the Services Menu on the 6751i IP Phone can be redirected to an XML script. This allows the server to provide the phone with available options, rather then accessing them from the phone-side.

  • Page 116: Using The Keypad During Active Xml Applications

    • On the 6751i, the redirection feature works after selecting the Services Menu. To display the original Options Menu, press and hold the Options key. Contact your System Administrator for more information about this feature.

  • Page 117: Hold" Feature Enhancement (For Broadsoft Servers)

    Authentication Support for HTTP/HTTPS Download Methods Used with Broadsoft Client Management System (CMS) If enabled by an Admibnistrator, the 6751i has authentication support when using HTTP or HTTPS as download protocols (as per RFC 2617). When a phone is connected to a Broadsoft Server using the CMS tool, a LOGIN key displays.
  • Page 118 Tim @ 463 calls Mark’s phone which is busy divertted from Mark and diverts to Roger. Diverting: Roger Via: User-Busy Mark 3-Line LCD Display 3-Line LCD Display To enable this call diverting feature, contact your System Administrator. Model 6751i IP Phone User Guide...

  • Page 119: Diverting Calls From Your Phone

    By default, your phone displays call destination information if your phone is configured to forward calls to other destinations. The call destination information displays on multiple screens that scroll every 3 seconds. The following example shows call destination information on the 6751i IP Phone. Call Destination Information...

  • Page 120: Troubleshooting Solutions

    Why can’t I get a dial tone? Check for any loose connections and that the phone has been installed properly. For installation instructions, please refer to the “Installation and Setup” section in the Aastra 6751i Installation Guide provided with your phone.
  • Page 121 How do I change my user password? You can change the user password from the IP phone UI or the Aastra Web UI. IP Phone UI 1. Press the key and select "Options List" from the Menu. 2. Select User Password and press 4.
  • Page 122 3 key to cancel. Note: Your phone will be out of service temporarily during the restart and downloading process. Aastra Web UI 1. Click on Operation->Reset. 2. Click 3. Click OK at the confirmation prompt. Model 6751i IP Phone User Guide...
  • Page 123 • At the path Options->Phone Lock on the IP Phone UI. • At the path Operations->Phone Lock on the Aastra Web UI. Use the following procedure to lock an IP phone using the IP Phone UI. IP Phone UI Lock the Phone 1.
  • Page 124 The phone locks dynamically and displays the following message: "Phone is locked". Unlock the Phone 3. Click on Operation->Phone Lock. 4. In the "Unlock the Phone?" field, click The phone unlocks dynamically and displays the following message: "Phone is unlocked". Model 6751i IP Phone User Guide...
  • Page 125 Model 6751i IP Phone User Guide...

  • Page 127: Limited Warranty

    Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period.
  • Page 128 Aastra Telecom offers ongoing repair and support for this product. This service provides repair or replacement of your Aastra Telecom product, at Aastra Telecom's option, for a fixed charge. You are responsible for all shipping charges. For further information and shipping instructions;...

  • Page 129: Appendix A - Time Zone Codes

    AU-Adelaide AU-Darwin AU-Perth AW-Aruba AZ - Baku BA-Sarajevo BB-Barbados BE-Brussels BG-Sofia BM-Bermuda BO-La Paz BR-Noronha BR-Belem BR-Fortaleza BR-Recife BR-Araguaina BR-Maceio BR-Sao Paulo BR-Cuiaba BR-Porto Velho BR-Boa Vista BR-Manaus BR-Eirunepe BR-Rio Branco BS-Nassau BY-Minsk BZ-Belize Model 6751i IP Phone User Guide...
  • Page 130 EE-Tallinn ES-Madrid ES-Canary FI-Helsinki FJ-Fiji FK-Stanley FO-Faeroe FR-Paris GB-London GB-Belfast GD-Grenada GE - Tbilisi GF-Cayenne GI-Gibraltar GP-Guadeloupe GR-Athens GS-South Georgia GT-Guatemala GU-Guam GY-Guyana HK-Hong Kong HN-Tegucigalpa HR-Zagreb HT-Port-au-Prince HU-Budapest IE-Dublin IS-Reykjavik IT-Rome JM-Jamaica JP-Tokyo Model 6751i IP Phone User Guide...
  • Page 131 NI-Managua NL-Amsterdam NO-Oslo NR-Nauru NU-Niue NZ-Auckland NZ-Chatham OM - Muscat PA-Panama PE-Lima PL-Warsaw PR-Puerto Rico PT-Lisbon PT-Madeira PT-Azores PY-Asuncion RO-Bucharest RU-Kaliningrad RU-Moscow RU-Samara RU-Yekaterinburg RU-Omsk RU-Novosibirsk RU-Krasnoyarsk RU-Irkutsk RU-Yakutsk RU-Vladivostok RU-Sakhalin RU-Magadan RU-Kamchatka RU-Anadyr Model 6751i IP Phone User Guide...
  • Page 132 Time Zone Name Time Zone Code SE-Stockholm SG-Singapore SI-Ljubljana SK-Bratislava SM-San Marino SR-Paramaribo SV-El Salvador TR-Istanbul TT-Port of Spain TW-Taipei UA-Kiev US-Eastern US-Central US-Mountain US-Pacific US-Alaska US-Aleutian US-Hawaii UY-Montevideo VA-Vatican YU-Belgrade Model 6751i IP Phone User Guide...

  • Page 133: Index

    59 incomplete configuration 6 transfer remaining parties 59 Installation 8 conferencing, server-side 58 installation and setup, 6751i 2 contrast level 23 intercom calls incoming call features 97 Introduction 119 date format 24 Model 6751i IP Phone User Guide Index-1...
  • Page 134 WAV file 107 plugging in the phone 3 voicemail 54 redial 52 requirements, 6751i 2 warning tone, for Intercom 98 restarting the phone 39 warranty, limited 119 ring tone sets 21 Index-2 Model 6751i IP Phone User Guide...
  • Page 135 XML beep support 90 XML features 108 Model 6751i IP Phone User Guide Index-3...
  • Page 138 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.

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