Aastra 6753I User Manual

Aastra 6753I User Manual

Aastra telecom ip phone user manual release 2.4
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6753i IP Phone
6753i IP Phone
User Guide
Release 2.4
41-001199-16
Rev 00

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Summary of Contents for Aastra 6753I

  • Page 1 6753i IP Phone 6753i IP Phone User Guide Release 2.4 41-001199-16 Rev 00...
  • Page 2 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation.
  • Page 3: Software License Agreement

    Software License Agreement Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement.
  • Page 5: Table Of Contents

    Software License Agreement ... iii Table of Contents ...v About This Guide ...1 Documentation ...1 Introduction ...2 Phone Features ...2 Requirements ...2 Installation and Setup ...3 Getting Started ...4 Plugging in and Starting the Phone ...4 Idle Screens ...7 Incomplete Configuration ...8 No Service ...8 IP Phone Keys and Key Descriptions ...9 Key Panel ...9...
  • Page 6 Line Keys and Programmable Keys ...46 Multiple Line and Call Appearance Keys ...46 Programmable Keys ...47 Line Key ...50 Creating a Speeddial Key ...51 Editing Speeddial Keys ...57 Do Not Disturb (DND) Key ...61 Busy Lamp Field (BLF) Key ...62 BLF List Key ...64 Flash Key ...67 Automatic Call Distribution (ACD) Key (for Sylantro Servers) ...68...
  • Page 7 Using a Headset ...112 Redial ...113 Mute ...114 Receiving Calls ...115 Answering an Incoming Call ...115 Sending an Incoming Call to Voicemail ...115 Handling Calls ...116 Placing a Call on Hold ...116 Transferring Calls ...117 Conferencing Calls ...118 Ending Calls ...123 Managing Calls ...124 Directory List ...124 Callers List ...134...
  • Page 8 Using Redial Key for “Last Number Redial” ...183 Group RTP Paging (receives RTP streams) ...184 Use LLDP ELIN ...186 Available Features Enabled by Administrators ...187 Outgoing Intercom Calls ...187 Missed Call Summary Subscription ...187 Customizable Callers List Key ...188 Autodial (Hotline and Warmline) ...188 Centralized Conferencing ...189 Answer and Ignore Keys for XML Applications ...189 Playing a WAV File On Your Phone ...190...
  • Page 9: About This Guide

    About This Guide This guide explains how to use your new 6753i phone. Not all features listed are available by default. Contact your System Administrator to find out which features and services are available on your system. Your System Administrator also has the ability to customize some features on this phone.
  • Page 10: Introduction

    Introduction This 6753i IP telephone has all the features of a regular business phone, allowing you to make and receive calls, transfer, conference and more. The 6753i IP telephone provides communications over an IP Network using the SIP IP telephony protocol.
  • Page 11: Installation And Setup

    Telecom. Contact your Administrator for more information. Installation and Setup If your System Administrator has not already setup your 6753i phone, please refer to the Aastra 6753i Installation Guide for basic installation and physical setup of the 6753i. For more advanced administration and configuration information, System Administrators should refer to the Aastra SIP IP Phone Administrator Guide.
  • Page 12: Getting Started

    Getting Started The 6753i must be set up and configured prior to its first use. This section describes phone behavior and start up screens you may see when the phone is first plugged in, or when it is restarted. Plugging in and Starting the Phone The 6753i automatically begins the start up sequence as soon as it is connected.
  • Page 13 The 6753i phone may also look for configuration servers on your local network (press 3Remote to enter a remote server address, or 4Skip to continue without checking for servers). If appropriate servers are found they are listed for you to select from by scrolling down to view the complete list.
  • Page 14 When the configuration update is complete, the phone displays the following screens. Network Done Model 6753i IP Phone User Guide...
  • Page 15: Idle Screens

    You can use the left and right arrow keys to scroll through the idle screens for all three line appearances. The 6753i allows for scrolling up to 3 lines. This screen is shown whenever your phone is not in use.
  • Page 16: Incomplete Configuration

    If changes have been made to your phone settings, you may need to restart your phone. For more information on restarting your phone, see For more information about connecting your phone, refer to the Aastra 6753i Installation Guide. Check with your System Administrator for assistance.
  • Page 17: Ip Phone Keys And Key Descriptions

    The following sections describe the various 6753i phone key functions, and how they help you make and manage your calls and caller information. Key Panel The following table identifies the keys on the key panel of your 6753i IP phone that you can use for handling calls. Keys...
  • Page 18 Key Description Line/Call Appearance key - Connects you to a line or call. The Aastra 6753i IP phone supports up to 3 line keys. Handsfree key - Activates Handsfree for making and receiving calls without lifting the handset. When the audio mode option is set, this key is used to switch between a headset and the handsfree speakerphone.
  • Page 19: Methods For Customizing Your Phone

    2. Contrast Level 3. Speeddial Edit 4. Live Dialpad 5. Set Audio 6. Time and Date 7. Language Model 6753i IP Phone User Guide key on the IP Phone Ring Tone Tone Set Audio Mode Headset Mic Vol Time Zone...
  • Page 20: Simplified Options Menu

    1. IP&MAC Addresses 2. LAN Port 3. PC Port 4. Firmware Info 5. Error Messages Phone Lock *The "Administrator Menu" options are Administrator level functions Ring Tone Tone Set Audio Mode Headset Mic Vol Model 6753i IP Phone User Guide...
  • Page 21 For more information about customizing your phone using the available options from the IP Phone UI, see the section For more information about Administrator options, contact your System Administrator. Model 6753i IP Phone User Guide on the phone to enter the Options List. button, the 3 key, or the “Customizing Your Phone”...
  • Page 22: Phone Options Via The Aastra Web Ui

    The following logon screen displays. 2. At the prompt, enter your username and password and click Note: blank. For a user, the default user name is “user” and the password field is left “Finding Your Phone’s IP Model 6753i IP Phone User Guide...
  • Page 23 The Network Status window displays for the IP phone you are accessing. 3. You can logout of the Aastra Web UI at any time by clicking Log Off. Model 6753i IP Phone User Guide...
  • Page 24 Directory Auto Call Distribution • Callers List (ACD) Directed Call Pickup • Conference Extensible Markup • Transfer Language (XML) WebApps • Intercom flash • Services sprecode • Phone Lock park • Paging pickup “Configurable Model 6753i IP Phone User Guide...
  • Page 25 • Webpage language and input language Account Configuration - Allows you to configure “do not disturb” (DND) and “call forwarding” (CFWD) by account. You can have multiple accounts on the 6753i. Model 6753i IP Phone User Guide...
  • Page 26: Phone Status

    PC Port • Firmware Info • Error Messages The option you select displays to the LCD. Use the LCD display. on the phone to enter the Options List. keys to scroll the through the Model 6753i IP Phone User Guide...
  • Page 27: Finding Your Phone's Ip Address

    2. Select Phone Status and press the 4 key. 3. Select "IP&MAC Addresses" and press the 4 key. The IP address of your 6753i IP phone displays in the "IP Address" field. Phone Status via the Aastra Web UI Use the following procedure to view the phone status via the Aastra Web UI.
  • Page 28 This Network Status window is view only. It displays the Network Status of your phone which includes the following: • Link State, Negotiation, Speed, and Duplex setting for the LAN and PC ports • MAC Address • Hardware Information • Firmware Information • SIP Account status Model 6753i IP Phone User Guide...
  • Page 29: Sip Account Status

    The IP Phones show the SIP registration status on the IP Phone’s Network Status screen in the Aastra Web UI. The following is an illustration of the Network Status screen in the Aastra Web UI with SIP status displayed. SIP Account Status Model 6753i IP Phone User Guide...
  • Page 30 SIP Account 9057604601@anasipproxy.aastra.com:5060 where Account Number is “4” SIP Account is “9057604601@anasipproxy.aastra.com” on port “5060” Status is “401” - Unregistered if SIP registration fails. Backup registrar is used (“No”) Status Used? Registered Status Used? Model 6753i IP Phone User Guide...
  • Page 31: Customizing Your Phone

    The following table identifies the valid settings and default values for each type of configuration method. Ring Tones Table Configuration Method IP Phone UI Aastra Web UI Lines 1 to 9 Model 6753i IP Phone User Guide Valid Values Default Value Global Global Setting: Tone 1 Tone 1...
  • Page 32: Configuring Ring Tones And Tone Sets

    1. Press 2. Select Preferences. 3. Select Tones. 4. Select Ring Tone. 5. Select the type of ring tone (Tone 1 through Tone 5, or Silent). on the phone to enter the Options List. Model 6753i IP Phone User Guide...
  • Page 33 4. In the "Ring Tone" section, select a line for which you want to set ring tone. 5. Select a value from the "LineN" field Note: 6. Click Model 6753i IP Phone User Guide *See the Ring Tones Table page 23...
  • Page 34: Contrast Level

    The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode ON or OFF. With live dial pad ON, the 6753i IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or programmable key is pressed. With live dial pad OFF, if you dial a number while the phone is on-hook, lifting the receiver or pressing the number.
  • Page 35: Set Audio

    You can set Audio on your IP phone using the IP Phone UI only. Audio Mode The 6753i allows you to use a handset, a headset, or handsfree mode to handle incoming and outgoing calls. The audio mode option provides different combinations of these three methods to provide maximum flexibility in handling calls.
  • Page 36: Time And Date

    6. Press Set to save the time setting. 7. Select Time Format. Only the Time and Date Formats and Time Servers can be set using the on the phone to enter the Options List. Model 6753i IP Phone User Guide...
  • Page 37: Set Date And Date Format

    5. Select a Time Zone that applies to your area. The default Time Zone is US-Eastern. Note: ‘Appendix A - Time Zone Model 6753i IP Phone User Guide For a list of the Time Zones values available on the IP Phone, see Codes.”.
  • Page 38: Set Daylight Savings Time

    Enabled or Diabled only from the Aastra Web UI. 6. Press Set to save the time server setting. The default for Daylight Savings is Automatic. The default for Time Servers is Enabled. The Time Servers can be Model 6753i IP Phone User Guide...
  • Page 39 4. In the “NTP Time Servers” field, enable by checking the checkbox or disable by unchecking the box (default is enabled). Model 6753i IP Phone User Guide The time and time format you configure display on the phone’s idle The date and date format you configure display on the phone’s idle screen.
  • Page 40: Language

    Time Servers can only be entered if NTP Time Servers is enabled. to save your changes. All languages may not be available for selection. The available languages on the phone to enter the Options List. Model 6753i IP Phone User Guide...
  • Page 41: Italiano (Italian)

    6. Press Set to set the language on the phone. The change is dynamic. When you exit the Options Menu, the phone displays all menu items in the language you selected. Model 6753i IP Phone User Guide All languages may not be available for selection. The available languages...
  • Page 42 You must have the language pack(s) already loaded to your phone in order All languages may not be available for selection. The available languages to save your settings. The change is dynamic. The Aastra Web UI displays all Model 6753i IP Phone User Guide...
  • Page 43: Language & Input

    Language Input The 6753i supports text and character inputs in various languages (English, German, French, Spanish, and Italian). Inputting textual or character information into the IP Phone UI can be done using the keypad on the phone. You enable the Language Input feature using the Aastra Web UI or the IP Phone UI.
  • Page 44 PQRS7ß TUV8Ü WXYZ9 * <SPACE> #/\@ Lowercase Characters 1.:;=_,-'&() abc2áàç def3éè ghi4ïí jkl5 mno6ñóò pqrs7 tuv8úü wxyz9 * <SPACE> #/\@ Lowercase Characters 1.:;=_,-'&() abc2äà def3é ghi4 jkl5 mno6ö pqrs7ß tuv8ü wxyz9 * <SPACE> #/\@ Model 6753i IP Phone User Guide...
  • Page 45: Configuring Language Input Using The Ip Phone Ui

    Select the language you want to use when inputting text and characters into the IP Phone UI. Valid values are: • English (default) • Français (French) • Español (Spanish) • Deutsch (German) • Italiano (Italian) Model 6753i IP Phone User Guide Lowercase Characters 1.:;=_,-'&() abc2àcç def3éèë ghi4 jkl5 mno6óò pqrs7 tuv8ù wxyz9 * <SPACE>...
  • Page 46 Available input languages are dependent on the configuration enabled by All languages may not be available for selection. The available input to save your settings. The change is dynamic. The Aastra Web UI and IP Model 6753i IP Phone User Guide...
  • Page 47: Latin 2 Character Set

    IP Phone UI and the Aastra Web UI. UTF-8 is also compatible with XML encoding on the IP Phones. The following table illustrates the Latin 2 character set used on the 6753i IP Phone. Model 6753i IP Phone User Guide...
  • Page 48: User Password

    Valid values when creating or changing a password are 0 to 4294967295 on the phone to enter the Options List. By default, the user name is “ ” (all lowercase) and the password field user Model 6753i IP Phone User Guide...
  • Page 49: Resetting A User Password

    4. In the "New Password" field, enter a new password. 5. In the "Password Confirm" field, re-enter your new user password. 6. Click Model 6753i IP Phone User Guide to save your changes. Valid values when creating or changing a password are 0 to 4294967295...
  • Page 50: Restarting Your Phone

    Aastra Web UI 1. Click on Operation->Reset. 2. Click 3. Click OK at the confirmation prompt. button on the phone to enter the Options List. Your phone is out of service temporarily during the restart and Model 6753i IP Phone User Guide...
  • Page 51: Phone Lock

    Unlock the Phone 1. Press 2. At the prompt, "Password:", enter your user password and press Enter. The phone unlocks. Model 6753i IP Phone User Guide “Phone Lock Key” page on the phone to enter the Options List. on the phone to enter the Options List.
  • Page 52: Unlock The Phone

    Note: numbers in your area. Contact your local phone service provider for available emergency Model 6753i IP Phone User Guide...
  • Page 53: Define An Emergency Dial Plan

    Default for this field is 911|999|112|110. 3. Click Reference For more advanced options you can set on your phone, see Model 6753i IP Phone User Guide Description A United States emergency number A United Kingdom emergency number An international emergency telephone number for GSM mobile phone networks.
  • Page 54: Line Keys And Programmable Keys

    Multiple Line and Call Appearance Keys The 6753i has 3 hard line/call appearance keys each with a corresponding status light. These line/call appearance buttons and lights can represent physical lines, calls for your extension or calls from a group that your extension is part of.
  • Page 55: Programmable Keys

    Programmable Keys There are six function keys on the 6753i phone, all 6 of which are programmable, located to the left of the paper label. Save Key Delete Key Directory Callers List Conference Note: Administrator has unlocked these keys. For more information about the SAVE...
  • Page 56 WebApps displays on the Services menu of your IP Phone. Indicates the key is set to generate a flash event when it is pressed on the 6753i. The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
  • Page 57 PBX in order to work on your phone. See your System Administrator for more information. The following paragraphs describe how to configure each function listed in the previous table. Model 6753i IP Phone User Guide Description Indicates the key is configured as a phone lock key, allowing you to press this key to lock/unlock the phone.
  • Page 58: Line Key

    You can set a programmable key or an expansion module key to act as a line/call appearance key on the 6753i. The key acts as a line that behaves the same as a hard line key (L1, L2, and L3).
  • Page 59: Creating A Speeddial Key

    The normal function of the speeddial option allows you to dial a number quickly by pressing a key configured for speeddialing. You can program the keys on the 6753i to speeddial outside numbers, dial directly to another person’s line or extension, or set up to quickly access features such as Caller ID (*69), Voicemail.
  • Page 60 “Empty” or “None”, the phone proceeds to enter the “Add a Speeddial Key” process. For more information about editing a speeddial key, see “On the 6753i, you can edit a speeddial key using any of the following methods:” page...
  • Page 61: Creating A Speeddial Using The Speed Dial Edit Option

    (1-9), or use the 2 and 5 to make your selection. 7. Press Save to save the speeddial key to the line specified. Model 6753i IP Phone User Guide on the phone to enter the Options List.
  • Page 62: Creating A Speeddial Key Using The Save Key

    To insert a space between letters, press 4. To backspace and erase a mistake, press 3 or the Delete key. You can save up to 16 letters and numbers on each programmable key entry. Save to? > Enter Number 5553491234 > Enter Name John Smith Model 6753i IP Phone User Guide...
  • Page 63 (for example, "123456+"). 5. In the "Line" field, select a line for which to apply the speeddial to. Valid values are 1 through 6. Click Model 6753i IP Phone User Guide Saved Memory key 5553491234 to save your changes.
  • Page 64: Creating Speeddial Key Using "Keypad Speeddial" In The Aastra Web Ui

    Use the following procedure to save an entry from your Directory List, Callers List, or Redial List on the IP phone. Save Key Directory List Key Callers List Key Redial List Key to save your changes. Model 6753i IP Phone User Guide...
  • Page 65: Editing Speeddial Keys

    — Operation->Keypad Speed Dial • Using the IP Phone UI at the path: — Options->Preferences->Speed Dial Edit. The following illustration shows the path in the 6753i IP Phone UI for editing a speeddial key. Preferences 1. Tones 2. Contrast Level 3.
  • Page 66 3 (left arrow) key to cancel if in Line editing. Pressing either of these keys displays the idle screen. On the 6753i, you can remove the Speeddial Key by erasing the speeddial number digits (leaving the speeddial value blank) and then press SAVE or the (right arrow) key.
  • Page 67 4. If required in the "Line" field, select a line for which to apply the speeddial to. Valid values are 1 through 9. 5. Click Note: "Value" field. Model 6753i IP Phone User Guide to save your changes. You can delete a speeddial key by removing the information from the...
  • Page 68: Editing A Speeddial Using "Keypad Speeddial" In The Aastra Web Ui

    3. In the input box, edit the phone number, extension, or speeddial prefix for this Digit key. If you enter a speeddial prefix, you must enter the "+" character at the end of the prefix number (for example, "123456+"). 4. Click to save your changes. Model 6753i IP Phone User Guide...
  • Page 69: Do Not Disturb (Dnd) Key

    Programmable Keys and Expansion Module Keys 2. Select from "Key 3" through "Key 6". Select from “Key 1” through “Key 36” (M670i). 3. In the "Type" field, select do not disturb to apply to this key. Model 6753i IP Phone User Guide...
  • Page 70: Busy Lamp Field (Blf) Key

    Supervisor’s phone shows that the worker’s phone is in use and busy. On the 6753i, the busy and idle indicators are the LEDs next to each BLF key. The LED illuminates steady to indicate the monitored line is off-hook or unregistered. The LED goes off when the line is idle.
  • Page 71: Configuring A Blf Key

    4. In the "Value" field, enter the phone number or extension you want to monitor. 5. In the "Line" field, select a line for which to apply to this key. Valid values are Global (for all lines), or 1 through 9. 6. Click Model 6753i IP Phone User Guide to save your changes.
  • Page 72: Blf List Key

    In addition to monitoring the idle and busy state, the BLF\List feature also supports the ringing state. On the 6753i phone, the LED lights next to each BLF key illuminate steady to indicate the monitored line is off-hook or unregistered. The LED goes off when the is idle. When the monitored extension is ringing, the LED flashes.
  • Page 73: Configuring A Blf List Key

    BroadSoft BroadWorks Busy Lamp field page for your particular user. For example, my480i-blf-list@as.broadworks.com. The value of the BLF\List URI parameter must match the list name configured. Otherwise, no values display on the 6753i screen and the feature is disabled.
  • Page 74 5. In the "BLF List URI" field, enter the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user. For example, my6753i-blf-list@as.broadworks.com. Note: Contact your System Administrator for the BLF List URI. 6. Click to save your changes. Model 6753i IP Phone User Guide...
  • Page 75: Flash Key

    You can set a programmable key or expansion module key to generate a flash event when it is pressed on the 6753i. You do this by setting the key to "flash". The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
  • Page 76: Automatic Call Distribution (Acd) Key (For Sylantro Servers)

    Automatic Call Distribution (ACD) Key (for Sylantro Servers) The 6753i and any attached Expansion Modules support Automatic Call Distribution (ACD) for Sylantro servers. The ACD feature allows the Sylantro server to distribute calls from a queue to registered IP phone users (agents).
  • Page 77: Configuring An Automatic Call Distribution (Acd) Key

    Configuring an Automatic Call Distribution (ACD) Key Use the following procedure to configure ACD on the 6753i IP Phone. Aastra Web UI Note: Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator.
  • Page 78: Using The Acd Feature On Your Ip Phone

    The LCD displays the label of the ACD queue you are accessing. The "User ID" prompt displays. Status: Unavailable Logged Out Blinking red LED No LED ACD: <Queue Label> User ID: = Login = Next Model 6753i IP Phone User Guide...
  • Page 79 IP phone. Contact your System Administrator for more information. 8. To logout of the queue, press 4 (Logout). The server no longer distributes phone calls to your IP phone. Model 6753i IP Phone User Guide ACD: <Queue Label> Password: = Login = Next ACD: <Queue Label>...
  • Page 80: Directed Call Pickup/Group Call Pickup Keys (For Sylantro Servers)

    Aastra Web UI. Aastra Web UI Note: Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator. Your System Administrator must configure the extension range for the Model 6753i IP Phone User Guide...
  • Page 81: Configuring Group Call Pickup (Gcp) Key (For Sylantro Servers)

    Use the following procedure to configure Group Call Pickup using the Aastra Web UI. Aastra Web UI Note: GCP key to function. Model 6753i IP Phone User Guide to save your changes. A ring group must be configured on the Sylantro Server in order for a...
  • Page 82: Using Directed Call Pickup (Dcp)

    2. Use the 5 and 2 keys to scroll through the list to select an extension. 3. Press 2 (Pickup) Key for the extension you select. The call is answered. to save your changes. Before using the DCP/GCP feature on your phone, you must first Model 6753i IP Phone User Guide...
  • Page 83: Using Group Call Pickup (Gcp)

    2. Use the 5 and 2 keys to scroll through the list to select an extension. 3. Press 2 (Pickup) Key for the extension you select. The call is answered. Model 6753i IP Phone User Guide DCP on line: Select an extension 1.
  • Page 84: Xml Key

    XML Key The 6753i IP phone has a feature you can enable called "XML" (Extensible Markup Language). XML is a markup language much like HTML. Your System Administrator can create customized XML menu services and load them to your IP phone. These services include things like weather and traffic reports, contact information, company info, stock quotes, or custom call scripts.
  • Page 85: Configuring An Xml Key

    7. Click Model 6753i IP Phone User Guide Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY Contact your System Administrator for the appropriate value to enter in...
  • Page 86: Accessing The Xml Service

    XML application(s), the customized service is ready for you to use. IP Phone UI 1. Press the key configured for XML on the 6753i phone. A "Custom Features" screen displays or the title you specified. 2. Use the 5 and 2 to scroll through the customized features.
  • Page 87: Webapps Key

    Aastra Web UI Note: by your System Administrator. Configuring a WebApps Key Use the following procedure to configure a WebApps key on the 6753i phone. 1. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. Programmable Keys and Expansion Module Keys 2.
  • Page 88: Using The Webapps Key

    Using the WebApps Key IP Phone UI To use the WebApps key: • Press the key you configured as a WebApps key. The phone launches the XML application “xml.myaastra.com” and displays applicable information to the LCD. Model 6753i IP Phone User Guide...
  • Page 89: Sprecode Key

    Aastra Web UI Note: by your System Administrator. Configuring a Sprecode Key Use the following procedure to configure a sprecode key on the 6753i phone. 1. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. Programmable Keys and Expansion Module Keys 2.
  • Page 90: Park/Pickup Keys

    Park/Pickup Keys The 6753i phone has a park and pickup call feature that allows you to park a call and pickup a call when required. The IP phones support the Park/Pickup feature on the Asterisk, BroadWorks, Sylantro, and ININ PBX servers.
  • Page 91: Configuring Park/Pickup Keys

    Configuring Park/Pickup Keys Aastra Web UI Note: by your System Administrator. Use the following procedure to configure park/pickup on the 6753i phone. 1. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. Programmable Keys and Expansion Module Keys 2. Select from "Key 3" through "Key 6".
  • Page 92: Using The Park Call/Pickup Parked Call Feature

    1. Pick up the handset on the phone. 2. Enter the extension number where the call was parked. 3. Press the "Pickup" key. If the call pick up is successful, you are connected with the parked call. key to complete parking. Model 6753i IP Phone User Guide...
  • Page 93: Last Call Return (Lcr) Key (For Sylantro Servers)

    4. In the "Line" field, select the line to apply this feature. Valid values are 1 through 9. 5. Click Model 6753i IP Phone User Guide (for Sylantro Servers) Keys 1 and 2 (SAVE and DELETE keys) can be made configurable...
  • Page 94: Call Forward Key

    Select from “Key 1” through “Key 36” (M670i). 3. In the "Type" field, select Call Forward. 4. Click page 145. Keys 1 and 2 (SAVE and DELETE keys) can be made configurable to save your changes. “Call Forward Model 6753i IP Phone User Guide...
  • Page 95: Blf/Xfer

    When the focused line and the monitored extension are idle, pressing the BLF/Xfer key causes the phone to go offhook and dial the number of the extension. Model 6753i IP Phone User Guide It is recommended that you enable the “Switch UI Focus to Ringing Line”...
  • Page 96: Configuring A Blf/Xfer Key

    5. In the “Line” field, select the line for which you want to use the key functionality. 6. Click Keys 1 and 2 (SAVE and DELETE keys) can be made configurable to save your changes. Model 6753i IP Phone User Guide...
  • Page 97: Speeddial/Xfer

    When the phone is in the “Ringing” state, pressing the Speeddial/Xfer key forwards the call to the predefined extension. Model 6753i IP Phone User Guide It is recommended that you enable the “Switch UI Focus to Ringing Line” “Switch UI Focus to Ringing Line”...
  • Page 98: Configuring A Speeddial/Xfer Key

    5. In the “Line” field, select the line for which you want to use the key functionality. 6. Click Keys 1 and 2 (SAVE and DELETE keys) can be made configurable to save your changes. Model 6753i IP Phone User Guide...
  • Page 99: Speeddial/Conf

    Speeddial/Conf The 6753i allows you to configure a programmable key or expansion module key to be used as a speeddial conference key (Speeddial/Conf key) while remaining in the current call. This key allows a user on a call to conference another party at a pre-defined number while remaining in the conference.
  • Page 100: Configuring A Speeddial/Conf Key

    5. In the “Line” field, select the line for which you want to use the key functionality. 6. Click Keys 1 and 2 (SAVE and DELETE keys) can be made configurable to save your changes. Model 6753i IP Phone User Guide...
  • Page 101: Directory Key

    Directory Key By default, the 6753i has a Directory key configured on Key 3. However, using the Aastra Web UI, you can assign the Directory key to another available key if required (Key 3 through Key 6). Directory The "Directory List" feature allows you to store frequently used names and numbers on the phone.
  • Page 102: Configuring A Directory Key

    1. Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator. 2. By default, the Directory key is Key 3. Use the following procedure to configure a Directory key on the 6753i phone. 1. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>.
  • Page 103: Callers List Key

    Callers List Key By default, the 6753i has a Callers List key configured on Key 4. However, using the Aastra Web UI, you can assign the Callers List key to another available key if required (Key 3 through Key 6).
  • Page 104 Programmable Keys and Expansion Module Keys 2. Select from "Key 3" through "Key 6". Select from “Key 1” through “Key 36” (M670i). 3. In the "Type" field, select Callers List. 4. Click to save your changes. Model 6753i IP Phone User Guide...
  • Page 105: Transfer Key

    Transfer Key By default, the 6753i has a Transfer key configured on Key 5. However, using the Aastra Web UI, you can assign the Transfer key to another available key if required (Key 3 through Key 6). The Transfer key allows you to perform blind or consultative call transfers to other recipients. The blind transfer feature transfers a call to another number without you having to talk to the recipient.
  • Page 106: Configuring A Transfer Key

    1. Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator. 2. By default, the Transfer key is Key 5. Use the following procedure to configure a Transfer key on the 6753i phone. 1. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>.
  • Page 107: Conference Key

    Conference Key By default, the 6753i has a Conference key configured on Key 6. However, using the Aastra Web UI, you can assign the Conference key to another available key if required (Key 3 through Key 6). The Conference key allows you to link three active calls into a single conference (Local Conferencing).
  • Page 108 Programmable Keys and Expansion Module Keys 2. Select from "Key 3" through "Key 6". Select from “Key 1” through “Key 36” (M670i). 3. In the "Type" field, select Conference. 4. Click to save your changes. Model 6753i IP Phone User Guide...
  • Page 109: Intercom Key

    Select from “Key 1” through “Key 36” (M670i). 3. In the "Type" field, select Intercom. 4. Click Model 6753i IP Phone User Guide “Incoming Intercom Call Features” Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY to save your changes.
  • Page 110 181. For more information about outgoing intercom calls, see by Administrators” for Outgoing Intercom Calls or hang up the handset. or the line/call appearance button for the active call. When you hang up, page 187. “Incoming Intercom Call Features” “Available Features Enabled Model 6753i IP Phone User Guide...
  • Page 111: Services Key

    Services Key The 6753i allows you to configure a Services key that, when pressed on the phone, displays the Services menu which includes the following options: • WebApps (See • Directory (See • Callers List (See • Voicemail (See The Services Menu can also be accessed via the IP Phone UI at the location, Options->Services.
  • Page 112: Using The Services Key

    “Directory List” page 124 “Callers List” page 134 “Voicemail” page 161 for more information.) Addtional options may display in the Services Menu if setup by your for more information.) for more information.) Model 6753i IP Phone User Guide...
  • Page 113: Phone Lock Key

    Lock" option on the IP Phone UI at the path Options->Phone Lock. For more information about using the lock/unlock feature, see Model 6753i IP Phone User Guide Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY to save your changes.
  • Page 114: Using The Lock/Unlock Key On The Ip Phone

    2. Enter your user password and press ENTER. The phone unlocks. The LED for the key AND the Message Waiting Lamp go OFF. The “Lock” label appears next to the key you just pressed. Model 6753i IP Phone User Guide...
  • Page 115: Paging Key (Sends The Rtp Stream)

    2. Select from "Key 3" through "Key 6". Select from “Key 1” through “Key 36” (M670i). 3. In the "Type" field, select Paging. Model 6753i IP Phone User Guide Keys 1 and 2 (SAVE and DELETE keys) can be made configurable ONLY page...
  • Page 116: Using The Paging Key

    4. In the “Value” field, enter a multicast IP address and a port number for the Paging key. When you press this key, the phone initiates an outgoing multicast RTP session to the specified address using the specified port. (For example, 239.0.1.15:10000). Note: The “Value”...
  • Page 117: None Key

    Setting a None Key Aastra Web UI Note: by your System Administrator. Use the following procedure to configure a None key on the 6753i IP Phone. 1. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. Programmable Keys and Expansion Module Keys 2.
  • Page 118: Deleting A Key

    3. In the "Type" field, select None. 4. Click The function is deleted from the IP phone memory. Keys 1 and 2 (SAVE and DELETE keys) can be made configurable to save your changes Model 6753i IP Phone User Guide...
  • Page 119: Making Calls

    Making Calls This section describes ways to make calls on your 6753i phone, using your handset, speakerphone or headset. Dialing a Number First, take the phone off-hook by: • lifting the handset • pressing • pressing a line/call appearance button.
  • Page 120: Using A Headset

    When handsfree is on, the speaker light turns on. Using a Headset The 6753i accepts headsets through the modular RJ9 jack on the back of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset. Note: in headset operating guides when using any headset.
  • Page 121: Making And Receiving Calls Using A Headset

    100 numbers you called, allowing you to scroll through and select the number you wish to redial. Model 6753i IP Phone User Guide key to obtain a dial tone or to answer an incoming call. Depending on the key to end the call.
  • Page 122: Deleting From The Redial List

    When you use John Burns 9054550055 03:00 button at any time to mute handset, headset, or handsfree. If you place a muted call on hold, the phone automatically takes the call Model 6753i IP Phone User Guide...
  • Page 123: Receiving Calls

    Your phone screen displays a voicemail icon ( waiting messages, if you have unheard messages (example: x4). Model 6753i IP Phone User Guide Laflamme & Assoc 555-1234 or the line/call appearance button for the incoming call. for handsfree or headset operation.
  • Page 124: Handling Calls

    Call held 03:05 key. Call held Jun 8 2:55pm If you are connected to another call, the phone does not beep to remind key. When you place a call on Model 6753i IP Phone User Guide...
  • Page 125: Transferring Calls

    To do this, remain on the line until the receiving party answers the call. After consulting with the receiving party, you can either complete the transfer or cancel the transfer to go back to the original call. Model 6753i IP Phone User Guide...
  • Page 126: Conferencing Calls

    Transfer Key again to transfer Party 1 to Party 2. To cancel the transfer, select Cancel on the display screen. Conferencing Calls The 6753i IP phone offers two methods of conferencing: • Local conferencing (default method). •...
  • Page 127: Local Conferencing

    You use the right arrow key to select the party to drop. Local Conferencing The 6753i phone supports up to 3 parties (including yourself) in a conference call. This is called Local Conferencing and is the default method of conferencing on the 6753i.
  • Page 128: Joining Two Active Calls In A Single Conference

    4 drops the displayed party from the call. Centralized Conferencing (for Sylantro and Broadsoft Servers) The 6753i allows you to create multiple conferences with unlimited participants (depending on your server limitations) when your Administrator enables Centralized Conferencing. If your Administrator does not enable Centralized Conferencing, then the 6753i uses Local Conferencing by default.
  • Page 129: Using Centralized Conferencing

    Conference 1. 4. Press the Conf Key. A new line opens. 5. Enter the phone number of Party 3. Model 6753i IP Phone User Guide When Centralized Conferencing is enabled on your phone, local “Using Local Conferencing.” Joining two active calls in a conference You can have an unlimited number of parties in a conference (dependent “Centralized Conferencing”...
  • Page 130: Setting Up Multiple Conferences (For Sylantro Server Only)

    5. Call Party 3 for Conference 2. =Dial You can use 2 and 5 to scroll through and see the numbers and names (if The 6753i is limited to 9 conferences (a single conference each on lines 1 “Setting Up a Conference Servers)”.
  • Page 131: Joining Additional Parties To Active Conferences

    Press call. If connected through the handset, you can also place the handset back on hook to end the call. Model 6753i IP Phone User Guide When you are connected to multiple conference calls, and you put a...
  • Page 132: Managing Calls

    Managing Calls The 6753i has several features that make it easier to manage calls, and to keep track of your caller history, as well as your business and personal contacts. These features include: • Directory List • Callers List •...
  • Page 133: Sorting Entries And Quick Search Feature

    “Delete an Entry from the Directory List” (page • “Save an Entry to the Directory List” (page Model 6753i IP Phone User Guide to scroll through the list. or just lift the handset or press any Line Key. The quick-search feature in the Directory List works only when the...
  • Page 134: Add A New Entry To The Directory List

    If you want the new entry to use a different line, use the 2 key to select a different Line and press Save. The new entry you added is saved to the Directory List. Saved: Directory John Burns Model 6753i IP Phone User Guide Key.
  • Page 135: Adding An Entry To The Directory List From The Save Key

    If you want the new entry to use a different line, use the 2 key to select a different Line and press Save. The new entry you added is saved to the Directory List. Model 6753i IP Phone User Guide Saved: Directory John Burns...
  • Page 136: Edit An Entry In The Directory List

    If you don't want to change the number or name just press the Directory Key or the at any time to exit. 4. Press the Save Key to finish. Model 6753i IP Phone User Guide...
  • Page 137: Delete An Entry From The Directory List

    Delete All Entries 1. Press the Directory Key. 2. Press the Delete Key. The "DELETE again to erase all items" prompt displays. Model 6753i IP Phone User Guide to find the entry you want to delete. DELETE again to erase this item...
  • Page 138: Save An Entry To The Directory List

    Directory List or the programmable key. If no name or "Unknown Name" displays, you can enter the name using the dial pad. 3. Press the Save Key to finish. Directory empty Use Save to add Save to? John Burns 9054550055 Model 6753i IP Phone User Guide...
  • Page 139: Saving From The Callers List

    4. Press the Directory Key to save the number you selected to the Directory List. If the name is displayed with the number, both are saved to the Directory. If no name is displayed, you can enter the name using the dial pad. Model 6753i IP Phone User Guide...
  • Page 140: Saving From The Redial List

    4. Press the Directory Key to save the number you selected to the Directory List. If the name is displayed with the number, both are saved to the Directory. If no name is displayed, you can enter the name using the dial pad. Model 6753i IP Phone User Guide...
  • Page 141: Downloading The Directory List To Your Pc

    4. Enter the location on your computer where you want to download the Directory List and click SAVE. The callerslist.csv file downloads to your computer. 5. Use a spreadsheet application to open and view the Directory List. Model 6753i IP Phone User Guide Your System Administrator can populate your IP phone Directory List...
  • Page 142: Callers List

    Callers List The Callers list is a stored log of your incoming calls. The 6753i IP Phone stores information for up to 200 incoming calls in the Callers list. By default, the Callers List Key is Key 4 on the top left of your phone.
  • Page 143: Caller's List Screen Display

    You can view, scroll, and delete line items in the Callers List from the IP phone UI. You can also directly dial from a displayed line item in the Callers List. Model 6753i IP Phone User Guide Description Indicates you have returned the call from the Callers list.
  • Page 144: Accessing The Callers List

    Callers list. Press 2 to see the or lift the Handset or press any line keys. John Burns 9054550055 Jun 8 2:55pm Model 6753i IP Phone User Guide...
  • Page 145 3. 5. To dial the displayed number press Model 6753i IP Phone User Guide to find the entry you want to edit. Press 2 to view the most recent call, or 5 to , or just lift the handset, or press any line keys.
  • Page 146: Deleting Entries From The Callers List

    Use the following procedure to delete all items from the Callers List. 1. Press the Callers List Key. 2. Press the Delete Key. 3. Press the Delete Key again at the prompt to erase all items. to find the item you want to delete. Model 6753i IP Phone User Guide...
  • Page 147: Downloading The Callers List To Your Pc

    4. Enter the location on your computer where you want to download the Callers List and click SAVE. The callerslist.csv file downloads to your computer. 5. Use a spreadsheet application to open and view the Callers List. Model 6753i IP Phone User Guide...
  • Page 148: Account Configuration (Dnd And Call Forwarding)

    See Configuration”" on On the 6753i, you can set DND on the phone-side for a specific account or for all accounts on the phone. You can set three modes for DND using the Aastra Web UI at the path, Basic Settings->Preferences->General->DND Key Mode: Account, Phone (default), and Custom.
  • Page 149 Aastra Web UI screen to see the changes. Configuring a DND Key To configure a DND key, see the section, Note: the IP Phone. Model 6753i IP Phone User Guide MWI LED Behavior for All Modes if current MWI LED ON if current account in focus has DND ON.
  • Page 150: Configuring Dnd Using The Aastra Web Ui

    The user can select a specific account for DND, turn DND ON for all accounts, or turn DND OFF for all accounts. to save your changes. The changes takes affect immediately without a reboot. Model 6753i IP Phone User Guide...
  • Page 151: Using Dnd Modes Via The Ip Phone Ui

    3. Using the Aastra Web UI, if you change the DND key mode to “phone”, all accounts synchronize to the current setting of Account 1. Model 6753i IP Phone User Guide to save your changes. The changes takes affect immediately without a reboot.
  • Page 152: Dnd In Account Mode

    Screenname2 Screenname1 DND On Jan 1 12:96 Jan 1 12:96 Screenname3 DND On Jan 1 12:96 Screenname1 Screenname2 DND On DND On Jan 1 12:96 Jan 1 12:96 Screenname3 DND On Jan 1 12:96 Model 6753i IP Phone User Guide...
  • Page 153: Dnd In Custom Mode

    Call Forward (CFWD) on the IP phone allows incoming calls to be forwarded to another destination. On the 6753i, you can set Call Forward (CFWD) on the phone-side for a specific account or for all accounts on the phone. You can set three modes for CFWD using the Aastra Web UI at the path, Basic Settings->Preferences->General->Call Forward Key Mode:...
  • Page 154 Custom - The Custom mode allows you to configure CFWD for a specific account or all accounts. You can configure a specific mode (All, Busy, and/or No Answer) for each account independently or all accounts. On the 6753i, you can set all accounts to ALL On or ALL Off.
  • Page 155: Configuring Cfwd Using The Aastra Web Ui

    Custom - The Custom mode allows you to configure CFWD for a specific account or all accounts. You can configure a specific state (All, Busy, and/or No Answer) for each account independently or all accounts. On the 6753i, you can set all accounts to ALL On or ALL Off. Note: setting is ignored and the phone behaves as if the mode was set to “Phone”.
  • Page 156 If using the “Account” mode or “Custom” mode, you can enter different phone numbers for each account. You can use the “Busy” and “No Answer” states together using different Model 6753i IP Phone User Guide...
  • Page 157 You can also access the Call Forward menu from the IP Phone UI at the path, Options->Call Forward. To create a Call Forward key, see 9. Click The changes takes affect immediately without a reboot. Model 6753i IP Phone User Guide to save your changes. “Call Forward Key” page...
  • Page 158: Using Cfwd Via The Ip Phone Ui

    Jan 1 12:96 Cfwd Mode 1. All Change Done Cfwd Mode 4. All Off Done Cfwd Mode 2. Busy Change Done Cfwd Mode 5. All On Done Cfwd Mode 3. NoAns Done Change Model 6753i IP Phone User Guide , and CFWD...
  • Page 159 7. In the CFWD State screen, press the DOWN arrow key to scroll to the CFWD Number screen and press CHANGE. CFWD Number Screen Model 6753i IP Phone User Guide If CFWD All AND CFWD Busy AND CFWD NoAns are all enabled 1. Cfwd All to view 1.
  • Page 160 1. Cfwd NoAns to view 1. Cfwd State Change Done 2. Cfwd Number Change Done 3. No. Rings Change No. Rings Change Next Done Apply Changes? 0 Cancel # Confirm Model 6753i IP Phone User Guide...
  • Page 161: Cfwd In Phone Mode

    • No Answer - Enables CFWD NoAns on the phone and forwards incoming calls to a specified number if the call has not been answered for the specified number of rings. Model 6753i IP Phone User Guide Screenname2 Screenname1 CFWD All...
  • Page 162 1. Cfwd All to view 1. Cfwd State Change Done 1. Cfwd All to view 1. Cfwd State Change Done 2. Cfwd Number Change Change Done Cfwd State Next Cfwd State Next Cfwd Number Cancel Model 6753i IP Phone User Guide...
  • Page 163 Each time you press DONE, the following “Apply Changes” screen displays. 14. Press # to confirm the change(s) each time the “Apply Changes” screen displays. All the same changes are saved to all accounts on the phone. Model 6753i IP Phone User Guide 1. Cfwd NoAns to view 1.
  • Page 164: Cfwd In Custom Mode

    Call Forward 2. Screenname2 Change Done Call Forward 3. Screenname3 Change Done Call Forward 4. All Off Done Call Forward 5. All On Done . Items 4 and 5 allow you to disable or enable Model 6753i IP Phone User Guide...
  • Page 165 All Off - Disables all CFWD states for the current account in focus or all accounts. • All On - Enables all CFWD states for the current account in focus or all accounts. Model 6753i IP Phone User Guide Indicates CFWD All...
  • Page 166 Cfwd State 1. Cfwd All to view Next Cfwd State 1. Cfwd State Change Done Next 1. Cfwd All to view 1. Cfwd State Change Done 2. Cfwd Number Cfwd Number Change Change Done Cancel Model 6753i IP Phone User Guide...
  • Page 167 Each time you press DONE, the following “Apply Changes” screen displays. 14. Press # to confirm the change(s) each time the “Apply Changes” screen displays. All changes are saved to the phone for all accounts. Model 6753i IP Phone User Guide 1. Cfwd NoAns to view 1.
  • Page 168: Missed Calls Indicator

    3. To clear a line item from the Callers List, select the line item you want to delete and press the Clear key. The line item is deleted from the Callers List. keys to scroll through the line items in the Callers List to find the line items Model 6753i IP Phone User Guide...
  • Page 169: Voicemail

    Voicemail The Voicemail feature on the 6753i IP phone allows you to use a line, configured with a phone number for dialing out, to connect to a voicemail server. For each assigned Voicemail number, there can be a minimum of 0 or a maximum of 1 Voicemail access phone number.
  • Page 170: Additional Features

    WebApps By default, the 6753i IP Phone has an option called “WebApps” at the location Options->Services, that allows you to access a pre-programmed, hardcoded, XML-based application. Selecting the WebApps option launches the XML application “xml.myaastra.com”.
  • Page 171: Suppress Dtmf Playback

    2. Go to the "General" section 3. Enable the "Suppress DTMF Playback" field by checking the check box. (Disable this field by unchecking the box). Default is disabled. 4. Click to save your settings. Model 6753i IP Phone User Guide...
  • Page 172: Display Dtmf Digits

    IP phone’s LCD display. This parameter is disabled by default (no digits display when dialing). You can enable the "Display DTMF Digits" parameter using the Aastra Web UI. Model 6753i IP Phone User Guide...
  • Page 173: Configuring Display Of Dtmf Digits

    "Display DTMF Digits" is disabled by default. 1. Click on Basic Settings->Preferences->General. 2. Enable the "Display DTMF Digits" field by checking the check box. Disable this field by unchecking the box). Default is disabled. 3. Click to save your settings. Model 6753i IP Phone User Guide...
  • Page 174: Enable/Disable Call Waiting

    Use the following procedure to enable or disable Call Waiting on the IP phone. Note: “Call Forward Account-Based Configuration” “Incoming Call Interrupts Dialing” "Call Waiting" is enabled by default. page 145.) It then page 172). Model 6753i IP Phone User Guide...
  • Page 175 1. Click on Basic Settings->Preferences->General. 2. Call Waiting is enabled by default. If required, disable the "Call Waiting" field by unchecking the check box. 3. Click to save your settings. Model 6753i IP Phone User Guide...
  • Page 176: Play Call Waiting Tone

    1. Click on Basic Settings->Preferences->General. 2. A call waiting tone is enabled by default. If required, disable the "Play Call Waiting Tone" field by unchecking the check box. 3. Click to save your settings. Model 6753i IP Phone User Guide...
  • Page 177: Stuttered Dial Tone

    "Stuttered Dial Tone" is enabled by default. 1. Click on Basic Settings->Preferences->General. 2. Stuttered dial tone is enabled by default. If required, disable the "Stuttered Dial Tone" field by unchecking the check box. 3. Click to save your settings. Model 6753i IP Phone User Guide...
  • Page 178: Xml Beep Support

    "XML Beep Support" is enabled by default. 1. Click on Basic Settings->Preferences->General. 2. "XML Beep Support" is enabled by default. If required, disable the "XML Beep Support" field by unchecking the check box. 3. Click to save your settings. Model 6753i IP Phone User Guide...
  • Page 179: Status Scroll Delay

    Use the following procedures to specify a status scroll delay on the IP phone. 1. Click on Basic Settings->Preferences->General. 2. Enter a value in the "Status Scroll Delay (seconds)" field. Valid values are: 1 to 25 seconds. Default is 5. 3. Click to save your settings. Model 6753i IP Phone User Guide...
  • Page 180: Incoming Call Interrupts Dialing

    Settings->Preferences->General. Notes: 1. On a 6753i, you must use the down arrow key to ignore the call. To answer the call, lift the handset or press the Speaker Key. 2. If you disable this field, and the phone receives an incoming call while you are dialing an outgoing call, you can pick up the call and perform transfer or conference as required.
  • Page 181 1. Click on Basic Settings->Preferences->General. 2. Enable the "Incoming Call Interrupts Dialing" field by checking the check box. Disable this field by unchecking the box). Default is disabled. 3. Click to save your settings. Model 6753i IP Phone User Guide...
  • Page 182: Switch Ui Focus To Ringing Line

    Switch UI Focus to Ringing Line You can configure a feature on the 6753i that controls the behavior of the phone when it receives an incoming call when it is already in a connected call. When a call comes into the phone, and the phone is already on a connected call, the phone switches focus to the ringing line to enable the user to see who is calling them.
  • Page 183: Preferred Line And Preferred Line Timeout

    Preferred Line and Preferred Line Timeout The 6753i has a feature called “preferred line” and “preferred line timeout”. If you enable the preferred line parameter on your phone, after a call ends (incoming or outgoing), the display switches back to the preferred line. Next time you go off-hook to make another call, you pickup on the preferred line.
  • Page 184: Configuring "Preferred Line" And "Preferred Line Timeout" Using The Aastra Web Ui

    (incoming or outgoing) ends on the phone, or after a duration of inactivity on an active line. Default is 0. Valid values are: • 0 to 999 4. Click to save your changes. Model 6753i IP Phone User Guide...
  • Page 185: Goodbye Key Cancels Incoming Calls

    Goodbye Key Cancels Incoming Calls The 6753i has a feature that allows you to configure the Goodbye key to drop a second incoming call or ignore incoming calls presented to the phone when you are on an active call. The parameter is called "Goodbye Key Cancels Incoming Call"...
  • Page 186: Using The Goodbye Key To Cancel Incoming Calls Feature

    Left Arrow 3 key to ignore the second incoming call and remain on the active call press the Right Arrow 4 key to answer the second incoming call. Model 6753i IP Phone User Guide...
  • Page 187: Upnp Mapping Lines (For Remote Phones)

    Universal Plug and Play on the network you are connecting to. 3. Click Model 6753i IP Phone User Guide UPnP must be enabled on your remote phone before you can configure the to save your settings.
  • Page 188: Message Waiting Indicator

    Valid values are All and lines 1 through 9. 3. Click "Message Waiting Indicator Line" parameter is set to ALL lines by to save your settings. Model 6753i IP Phone User Guide...
  • Page 189: Incoming Intercom Call Features

    If you want to mute the intercom call, you enable this feature. If you want to unmute (or hear the intercom call), you disable this feature. "Microphone Mute" is enabled by default. Model 6753i IP Phone User Guide Description Allows you to enable or disable the microphone on the IP phone for Intercom calls made by the originating caller.
  • Page 190: Auto-Answer/Play Warning Tone

    Aastra Web UI Use the following procedure to configure incoming Intercom settings on the IP phone. 1. Click on Basic Settings->Preferences->Incoming Intercom Settings. Your Administrator can set a time period delay before the phone Model 6753i IP Phone User Guide...
  • Page 191: Using Redial Key For "Last Number Redial

    The “last number redial” feature for the Redial key is static and is not configurable. Model 6753i IP Phone User Guide If the Auto-Answer field is not checked (disabled), the phone rejects the...
  • Page 192: Group Rtp Paging (Receives Rtp Streams)

    This feature is configurable using the Aastra Web UI only. The 6753i in the local network listens for RTP on the preconfigured multicast address. The Phone displays the “Paging” message to the phone’s LCD. It uses the G711 uLaw CODEC for multicast RTP.
  • Page 193: Configuring Group Rtp Paging

    2. For incoming Paging, the phone uses the Intercom configuration settings. The incoming Page is dependant on the “Allow Barge-In” parameter setting and the “Idling/On Call” state. 3. Click Model 6753i IP Phone User Guide to save your settings.
  • Page 194: Use Lldp Elin

    Use LLDP ELIN The 6753i IP Phone supports Link Layer Discovery Protocol for Media Endpoint Devices (LLDP-MED), and Explicit Congestion Notification (ECN) Emergency Location Identification Number (ELIN). LLDP ELIN allows the phone to use the location information sent by the switch, as a caller ID for making emergency calls.
  • Page 195: Available Features Enabled By Administrators

    B. See the illustration below. Note: Subscription feature on a global or per-line basis. Model 6753i IP Phone User Guide Phone A Phone C B fowards call to C...
  • Page 196: Customizable Callers List Key

    1. Any speeddial numbers that you configure on your IP phone are not affected by autodial settings. 2. If Autodial is configured on your phone, any lines that function as hotlines do not accept conference calls, transferred calls, and/or intercom calls. Model 6753i IP Phone User Guide...
  • Page 197: Centralized Conferencing

    Centralized Conferencing The 6753i supports centralized conferencing for Sylantro and Broadsoft servers. This feature provides centralized conferencing on the SIP server (versus localized, on the phone). Your System Administrator must enable this feature on your phone before you can use centralized conferencing.
  • Page 198: Playing A Wav File On Your Phone

    Playing a WAV File On Your Phone If enabled by your Administrator, the 6753i IP Phone can play a WAV file. A WAV file is an audio file format standard for storing an audio bit stream on a system in raw, uncompressed format or compressed format to reduce the file size.
  • Page 199: Key Redirection

    Contact your System Administrator for more information about this feature. Options Key If enabled by your Administrator, the Services Menu on the 6753i IP Phone can be redirected to an XML script. This allows the server to provide the phone with available options, rather then accessing them from the phone-side.
  • Page 200: Xml Applications And Off-Hook Interaction

    Contact your System Administrator for more information about this feature. XML Override for a Locked Phone The 6753i has a feature that allows a locked phone to be overridden when an XML application is sent to the phone. This feature also allows you to still use programmable keys/expansion module keys applicable to the XML application even though the phone is locked.
  • Page 201: Hold" Feature Enhancement (For Broadsoft Servers)

    Configurable Save and Delete Keys There are six function keys on the 6753i phone located to the left of the paper label. Your System Administrator can make the Save and Delete keys (Keys 1 and 2) programmable keys with the same functions that are available for the other programmable keys.
  • Page 202: Ip Phone Ui When Broadsoft Cms Is Enabled

    When the Broadsoft CMS feature is enabled on the IP Phone, the following screens display: Login Screen Username Screen Password Screen 9054550055 Sat Jun 8 2:55pm =Log In Please Enter: Username: _ =Submit =Next Please Enter: Password: _ =Submit =Cancel Model 6753i IP Phone User Guide...
  • Page 203: Model M670I Expansion Module

    Model M670i Expansion Module The 6753i IP Phone offers an optional M670i Expansion Module that attaches to the right side of the phone to provide additional keys. Model M670i The M670i provides 18 keys in each column (totaling 36 keys) on the keypad. Each key provides an LED for indicating call status.
  • Page 204: Using The Expansion Module

    Keys References For more information about configuring keys, see For more information about installing the M670i module on your phone, see the Aastra 6753i IP Phone Installation Guide. Press-and-Hold to Create a Speeddial Key You can press and hold an expansion module key to create a speeddial key and configure it the same way you configure a speeddial key on the phone.
  • Page 205: Troubleshooting Solutions

    Why can’t I get a dial tone? Check for any loose connections and that the phone has been installed properly. For installation instructions, please refer to the “Installation and Setup” section in the Aastra 6753i Installation Guide provided with your phone.
  • Page 206: Why Does My Phone Display The "No Service" Message

    For information on how to access the Aastra Web UI, go to the section UI” page on the phone to enter the Options List. By default, the user name is “ ” (all lowercase) and the password field user to save your changes. “Using the Aastra Web Model 6753i IP Phone User Guide...
  • Page 207: Why Does My Phone Display "Bad Encrypted Config"

    Aastra Web UI 1. Click on Operation->Reset. 2. Click 3. Click OK at the confirmation prompt. Model 6753i IP Phone User Guide button on the phone to enter the Option List. Your phone is out of service temporarily during the restart and...
  • Page 208: How Do I Lock My Phone

    Use the following procedure to lock an IP Phone using the Aastra Web UI. Aastra Web UI 1. Click on Operation->Phone Lock. “Phone Lock Key” on the phone to enter the Options List. on the phone. on the phone to enter the Options List. page 105. Model 6753i IP Phone User Guide...
  • Page 209 The phone locks dynamically and displays the following message: "Phone is locked". Unlock the Phone 3. Click on Operation->Phone Lock. 4. In the "Unlock the Phone?" field, click The phone unlocks dynamically and displays the following message: "Phone is unlocked". Model 6753i IP Phone User Guide...
  • Page 211: Limited Warranty

    Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period.
  • Page 212: After Warranty Service

    Aastra Telecom offers ongoing repair and support for this product. This service provides repair or replacement of your Aastra Telecom product, at Aastra Telecom's option, for a fixed charge. You are responsible for all shipping charges. For further information and shipping instructions;...
  • Page 213: Appendix A - Time Zone Codes

    AZ - Azerbaijan (Baku) BA-Sarajevo BB-Barbados BE-Brussels BG-Sofia BM-Bermuda BO-La Paz BR-Noronha BR-Belem BR-Fortaleza BR-Recife BR-Araguaina BR-Maceio BR-Sao Paulo BR-Cuiaba BR-Porto Velho BR-Boa Vista BR-Manaus BR-Eirunepe BR-Rio Branco BS-Nassau BY-Minsk BZ-Belize Model 6753i IP Phone User Guide Time Zone Code...
  • Page 214 FJ-Fiji FK-Stanley FO-Faeroe FR-Paris GB-London GB-Belfast GD-Grenada GE - Georgia (Tbilisi) GF-Cayenne GI-Gibraltar GP-Guadeloupe GR-Athens GS-South Georgia GT-Guatemala GU-Guam GY-Guyana HK-Hong Kong HN-Tegucigalpa HR-Zagreb HT-Port-au-Prince HU-Budapest IE-Dublin IS-Reykjavik IT-Rome JM-Jamaica JP-Tokyo Time Zone Code Model 6753i IP Phone User Guide...
  • Page 215 NU-Niue NZ-Auckland NZ-Chatham OM - Oman (Muscat) PA-Panama PE-Lima PL-Warsaw PR-Puerto Rico PT-Lisbon PT-Madeira PT-Azores PY-Asuncion RO-Bucharest RU-Kaliningrad RU-Moscow RU-Samara RU-Yekaterinburg RU-Omsk RU-Novosibirsk RU-Krasnoyarsk RU-Irkutsk RU-Yakutsk RU-Vladivostok RU-Sakhalin RU-Magadan RU-Kamchatka RU-Anadyr Model 6753i IP Phone User Guide Time Zone Code...
  • Page 216 Time Zone Name SE-Stockholm SG-Singapore SI-Ljubljana SK-Bratislava SM-San Marino SR-Paramaribo SV-El Salvador TR-Istanbul TT-Port of Spain TW-Taipei UA-Kiev US-Eastern US-Central US-Mountain US-Pacific US-Alaska US-Aleutian US-Hawaii UY-Montevideo VA-Vatican YU-Belgrade Time Zone Code Model 6753i IP Phone User Guide...
  • Page 217: Index

    86 call waiting tone 168 callers list 134 downloading to phone 139 Callers List key 95 Model 6753i IP Phone User Guide Index callers list key 95 callers list key, customizable 188 calls, ending 123 calls, handling 116...
  • Page 218 LLDP ELIN 186 lock/unlock the phone 200 locking/unlocking the phone 43 M670i 195 message waiting indicator, configuring 180 microphone mute, for intercom 181 microphone volume, headset 27 missed call summary subscription 187 missed calls indicator Model 6753i IP Phone User Guide...
  • Page 219 23 RTP paging, group 184 save key 10 Services key 103 speaker mode 27 speaker/headset mode 27 Model 6753i IP Phone User Guide Index speakerphone, using 111 speeddial configuring key for 51 configuring prefix for 51 creating from Keypad Speeddial in Web UI 56...
  • Page 220 Index warranty, limited 203 WebApps 162 WebApps key 79 XML application title 76 XML application URI 76 XML beep support 170 XML features 190 XML key 76 XML service, accessing 78 Index-4 Model 6753i IP Phone User Guide...
  • Page 222 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.

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