Error Indications - Victron energy Quattro 12/5000/200 User's Manual & Installation Manual

7 Error indications

With the procedures below, most errors can be quickly identified. If an error cannot be resolved, please refer to your Victron Energy
supplier.
7.1 General error indications
Problem
No output voltage on
AC-out-2.
Multi will not switch over to
generator or mains operation.
Inverter operation not initiated
when switched on.
"Low battery" LED flashes.
"Low battery" LED lights.
"Overload" LED flashes.
"Overload" LED lights.
"Temperature" LED flashes or
lights.
"Low battery" and "overload"
LEDs flash intermittently.
"Low battery" and "overload"
LEDs flash simultaneously.
"Low battery" and "overload"
LEDs light.
One alarm LED lights and the
second flashes.
The charger does not operate.
The battery is not completely
charged.
Cause
Quattro in inverter mode
Defective fuse F3 (see appendix A).
Thermal circuit breaker (TCB) in the
AC-in-1 or AC-in-2 input is open as a
result of overload.
The battery voltage is excessively high or
too low. No voltage on DC connection.
The battery voltage is low.
The converter switches off because the
battery voltage is too low.
The converter load is higher than the
nominal load.
The converter is switched off due to
excessively high load.
The environmental temperature is high, or
the load is too high.
Low battery voltage and excessively high
load.
Ripple voltage on the DC connection
exceeds 1,5Vrms.
The inverter is switched off due to an
excessively high ripple voltage on the
input.
The inverter is switched off due to alarm
activation by the lighted LED. The flashing
LED indicates that the inverter was about
to switch off due to the related alarm.
The AC input voltage or frequency is not
within the range set.
Thermal circuit breaker (TCB) in the
AC-in-1 or AC-in-2 input is open.
The battery fuse has blown.
The distortion or the AC input voltage is too
large (generally generator supply).
Charging current excessively high, causing
premature absorption phase.
Poor battery connection.
The absorption voltage has been set to an
incorrect level (too low).
The float voltage has been set to an
incorrect level (too low).
The available charging time is too short to
fully charge the battery.
The absorption time is too short. For
adaptive charging this can be caused by an
extremely high charging current with respect
to battery capacity, so that bulk time is
insufficient.
Solution
Remove overload or short circuit on AC-out-2 and
replace fuse F3 (16A).
Remove overload or short circuit on AC-out-1 or AC-
out-2, and press TCB for recovery (see appendix A,
position N and O)
Ensure that the battery voltage is within the correct
range.
Charge the battery or check the battery connections.
Charge the battery or check the battery connections.
Reduce the load.
Reduce the load.
Install the converter in cool and well-ventilated
environment, or reduce the load.
Charge the batteries, disconnect or reduce the load,
or install higher capacity batteries. Fit shorter and/or
thicker battery cables.
Check the battery cables and battery connections.
Check whether battery capacity is sufficiently high,
and increase this if necessary.
Install batteries with a larger capacity. Fit shorter
and/or thicker battery cables, and reset the inverter
(switch off, and then on again).
Check this table for appropriate measures in regard
to this alarm state.
Ensure that the AC input is between 185 VAC and 265
VAC, and that the frequency is within the range set
(default setting 45-65Hz).
Press TCB for recovery (see appendix A, position N
and O).
Replace the battery fuse.
Turn the settings WeakAC and dynamic current limiter
on.
Set the charging current to a level between 0.1 and 0.2
times the battery capacity.
Check the battery connections.
Set the absorption voltage to the correct level.
Set the float voltage to the correct level.
Select a longer charging time or higher charging
current.
Reduce the charging current or select the 'fixed'
charging characteristics.
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