Victron energy Quattro 12/5000/200 User's Manual & Installation Manual page 28

7.3.2 VE.Bus error codes
A VE.Bus system can display various error codes. These codes are displayed with the "inverter on", "bulk", "absorption" and "float"
LEDs.
To interpret a VE.Bus error code correctly, the following procedure should be followed:
1. Is the "inverter on" LED flashing? If not, then there is no VE.Bus error code.
2. If one or more of the LEDs "bulk", "absorption" or "float" flashes, then this flash must be in phase opposition to the "inverter
on" LED, i.e. the flashing LEDs are off if the "inverter on" LED is on, and vice versa. If this is not the case, then there is no
VE.Bus error code.
3. Check the "bulk" LED, and determine which of the three tables below should be used.
4. Select the correct column and row (depending on the "absorption" and "float" LEDs), and determine the error code.
5. Determine the meaning of the code in the table below.
Bulk LED off
Absorption LED
off flashing
off 0 3
flashing 1 4
on 2 5
Code Meaning:
1 Device is switched off because one of the other phases
in the system has switched off.
3 Not all, or more than, the expected devices were found
in the system.
4 No other device whatsoever detected.
5 Overvoltage on AC-out.
10 System time synchronisation problem occurred.
14 Device cannot transmit data.
16 System is switched off because it is a so-called
extended system and a 'dongle' is not connected.
17 One of the devices has assumed 'master' status
because the original master failed.
18 Overvoltage has occurred.
22 This device cannot function as 'slave'.
24 Switch-over system protection initiated.
25 Firmware incompatibility. The firmware of one the
connected devices is not sufficiently up to date to
operate in conjunction with this device.
26 Internal error.
Bulk LED flashes
on
6 off
7 flashing
8 on
Absorption LED
off flashing on
9 12 15
10 13 16
11 14 17
Cause/solution:
Check the failing phase.
The system is not properly configured. Reconfigure the system.
Communication cable error. Check the cables and switch all
equipment off, and then on again.
Check the communication cables.
Check the AC cables.
Should not occur in correctly installed equipment. Check the
communication cables.
Check the communication cables (there may be a short circuit).
Connect dongle.
Check the failing unit. Check the communication cables.
Check AC cables.
This device is an obsolete and unsuitable model. It should be
replaced.
Should not occur in correctly installed equipment. Switch all
equipment off, and then on again. If the problem recurs, check the
installation.
1) Switch all equipment off.
2) Switch the device returning this error message on.
3) Switch on all other devices one by one until the error message
reoccurs.
4) Update the firmware in the last device that was switched on.
Should not occur. Switch all equipment off, and then on again.
Contact Victron Energy if the problem persists.
Bulk LED on
Absorption LED
off flashing
off 18 21
flashing 19 22
on 20 23
on
24
25
26
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