IP Phone Administrator Guide
Operational Features
State-Based Softkeys (8 and 11-Line LCD phones only)
Users and administrators can configure a specific state to display when a softkey
is being used. Available states you can configure for each softkey include:
•
idle - The phone is not being used.
•
connected - The current line is in an active call (or the call is on hold)
•
incoming - The phone is ringing.
•
outgoing - The user is dialing a number, or the far-end is ringing.
•
busy - The current line is busy because the line is in use or the line is set as
"Do Not Disturb".
The following table identifies the applicable default states for each type of
softkey you can configure on the IP phone.
Softkey Type
None
Line
Speeddial
DND
BLF
BLF List
Auto Call
Distribution
(ACD)
Directed Call
Pickup (DCP)
Group Call
Pickup (GCP)
XML
Flash
Sprecode
Park
Pickup
Last Call Return
5-146
Default States
All states disabled.
idle, connected, incoming, outgoing, busy
idle, connected, incoming, outgoing, busy
idle, connected, incoming, outgoing, busy
idle, connected, incoming, outgoing, busy
idle, connected, incoming, outgoing, busy
idle
idle, connected, incoming, outgoing, busy
idle, connected, incoming, outgoing, busy
All states disabled.
connected
connected
idle, outgoing
idle, connected, incoming, outgoing, busy
41-001160-04 Rev 02, Release 2.5