Sound - Matrox Extio F2208 User Manual

Sound

The following troubleshooting items address problems related to sound cards.
Problem No sound, sound doesn't record, or sound output is distorted or too
loud
1
Cause
The audio driver for your product may not be installed. For example, the driver installs only
if your interface card is directly connected to your computer with a USB cable.
1
Solution
Reinstall your Matrox software.
Windows 7 –
1 Uninstall your Matrox software:
a
b
c
From the control panel, click
2
Sound, video and game controller
(* Depending on your configuration of Windows, this part of the step may not be
necessary.)
Under
3
AAXXXX is the serial number of your Extio unit) and click
Restart your computer for the changes to take effect.
4
After your computer has restarted, install the latest display driver for your Matrox card.
5
You may also need to reinstall other Matrox software.
Click *
Start Settings
Matrox PowerDesk Uninstall
(* Depending on your version and configuration of Windows, this part of the step
may not be necessary.)
Click
Matrox M-Series WDDM Driver
* .
Continue Yes
(* Depending on your configuration of Windows, this part of the step may not be
necessary.)
When prompted to restart, select
Note: If you restart your computer at this step, you need to reinstall your Matrox
software and restart the procedure from Step 1.
Sound, video and game controllers
Control Panel Programs
.
Yes
(or
Matrox M-Series XDDM Driver
Continue working
*
System and Security
(double-click*).
, right-click your
Matrox Extio Series – User Guide 43
*
Programs and Features
)
Uninstall
.
System Device Manager
Extio Sound AAXXXX
.
Uninstall OK
(where