Error codes
This section describes the error codes associated with the setup utility.
Error code
501 & 502
503
505
Error messages
This section describes the error messages associated with the firmware of your Extio products.
Error message
Bad EEPROM
Header
Bad EEPROM
Chksum
Bad EEPROM
Version
If any of these errors occur, contact your vendor to know which firmware version to use with your
Extio products.
30 Matrox Extio Series – User Guide
Description / Possible solution
The setup utility couldn't identify all the PCI devices in your system.
Try removing or disabling any unused PCI devices in your system.
Try moving your interface card to another PCIe slot.
An error occurred while initializing your Extio interface card.
Your interface card may be installed in an unsupported PCIe slot. Try
moving your interface card to another PCIe slot (such as one that
supports graphics hardware).
The setup utility has detected too many Extio interface cards in your
system. The maximum number of interface cards supported is two (2).
An error occurred with the setup utility of your Extio product.
The firmware of your Extio product may have been corrupted.
Your Exto products have incompatible versions of their firmware.
Description