Managing Calls From The Web Administration Interface; Upgrading Your System Software - LifeSize Passport User Manual

Upgrading System Software
You can upgrade your system software and manually install a license key only from the web
administration interface. For more information, refer to "Upgrading your System Software"
on page 63.

Managing Calls from the Web Administration Interface

You can place calls from the Directory tab by selecting an entry and clicking Dial. Dialing an
entry from the directory invokes the Call Manager. The Call Manager tab includes all call
management features that are available to users. When you move the pointer over an
interface element, a tool tip appears to assist you with identifying the call management
feature associated with that element. Data that appears in the Call Manager refreshes
every five seconds.
If you are logged in to your Skype user account you can use the Call Manager to place
Skype calls. Enter Skype:skypeuser where skypeuser is the Skype user name of the
person you want to call. If you have a Skype subscription or Skype Credit account, you can
call any telephone number worldwide by typing Skype:+Phonenumber where
Phonenumber is the phone number including country code of the person you want to call.
Refer to www.skype.com for information about setting up subscriptions and Skype Credit.

Upgrading your System Software

Before you upgrade your LifeSize system software, ensure that the system meets the
following prerequisites:
• The camera you intend to use with the system is connected to the codec properly.
Note: A camera not connected to a LifeSize system before an upgrade may not
function properly after an upgrade.
• A current license key for upgrading exists on the system. The expiration date for the
upgrade license appears on the System Information page. To update a license key,
refer to "Updating License Keys" on page 46.
Note: An upgrade fails if a current license key does not exist on the system. If a
current license key does not exist, contact your authorized LifeSize Partner to
renew your maintenance agreement. The renewal process may require 24 to 48
hours to complete.
To upgrade the software for your system, follow these steps:
1. Access www.lifesize.com/support
2. Click the Download Software button.
LifeSize Passport User Guide 63