Upgrade Error Codes - LifeSize Passport User Manual

5. If problems persist, contact LifeSize Technical Services or your LifeSize Partner.

Upgrade Error Codes

Following are the error codes you may receive when an upgrade fails.
Code Problem
1 Internal error
2 Switch to upgrade failed
3 Write failed
4 Read failed
5 Upgrade script failed
6 Unable to run upgrade script
7 Unable to mount upgrade
partition
8 No permission
9 Corrupt image
10 Bad argument
11 Invalid signature
12 Decrypt failed
LifeSize Passport User Guide
Description
The system is missing critical files.
The command to set the active partition failed.
A write failure occurred during copying of the image to the
upgrade partition. This typically occurs when using an upgrade
image for another LifeSize product.
Reading incoming data failed during the uploading of the image.
This typically occurs if the connection is broken during the
upload.
After the image has been successfully uploaded the system runs
an upgrade script for final processing. This error indicates a
failure in that script. This typically occurs when using an upgrade
image for another LifeSize product.
The system was unable to run the upgrade script. This typically
occurs when using an upgrade image for another LifeSize
product.
After the image has been copied to the system, the system failed
to mount the image. This typically occurs if the upgrade image is
corrupt or when using an upgrade image for another LifeSize
product.
The system failed to read the upgrade partition.
The upgrade image is corrupt and unusable. This typically occurs
due to a bad image or errors during upload to the device.
An invalid argument was submitted to the upgrade process. This
typically occurs when using an upgrade image for another
LifeSize product.
The encryption signature is invalid. This typically occurs if the
image is corrupt or compromised.
The system was unable to decrypt the upgrade image. This
typically occurs if the image is corrupt or compromised.
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