Viewing Recent Configuration Changes; Using Diagnostics Preferences And Tools - LifeSize Passport User Manual

Viewing Recent Configuration Changes

As an aid to troubleshooting issues that you may encounter with your LifeSize system or to
quickly access a preference that has been recently changed, view the preferences in
Administrator Preferences : Recent. Preferences that have dependencies on other
preference settings, such as H.323 and SIP server preferences, may not appear in Recent.
Note: Upgrading the system software removes all preferences from the Recent screen.

Using Diagnostics Preferences and Tools

Diagnostic preferences and tools that are available to all users include high-definition
camera preferences and a system reboot option. For information about using these
preferences and tools, refer to "Using Camera Diagnostic Preferences" on page 28.
Administrators can access these preferences and tools through User Preferences or
Administrator Preferences : Diagnostics.
Note: In the web administration interface, to view the effect of changes made to camera
diagnostic preferences on the Diagnostics : Cameras page, click Save Changes
and then Refresh.
Diagnostic preferences and tools available only to administrators in Administrator
Preferences : Diagnostics include call counter statistics, color bar settings, and network
utilities.
Using Network Utilities
You can troubleshoot network connection issues with your system using the ping and
traceroute utilities in Administrator Preferences : Diagnostics: Network Utilities. The
ping command tests responsiveness between two devices. The traceroute command tests
responsiveness and traces the path of a packet from one device to the other.
Rebooting the System
The system reboots when you do any of the following:
• Reboot the system (Administrator Preferences or User Preferences : Diagnostics :
System Reboot).
• Reset the system to its default state (Administrator Preferences : System : System
Reset).
• Restore a system configuration using System Restore in the web administration
interface (Preferences : System : System Reset : System Restore).
• Enable or disable IPv6 (Administrator Preferences : Network : General)
58 LifeSize Passport User Guide