G | Technical Support - Socket Gun Scanner (GS) 2X (Xtreme Performance) User Manual

Appendix G Technical Support
If you have trouble installing or using the GS 2E, Socket has two technical
support resources to help you. Please note that technical support is available
in English only.
1. Socket On-Demand Support (SOS)
Socket On-Demand Support is an interactive technical
support program that focuses in on your specific problem
to provide the answers you need. SOS provides immediate
service and is the best place to start for technical support. To access
SOS, visit: www.socketcom.com/support. Click on the SOS icon.
If SOS cannot solve your problem, end the session by submitting an
email inquiry to a Socket technical support engineer as prompted. Your
interactive session will be saved for reference.
48 | APPENDIX E