Chapter 1. Maintenance Starting Points - IBM F10 Service Manual

Chapter 1. Maintenance Starting Points

The following four tables contain pointers into the 2102 subsystem maintenance
package. Before using the tables, be sure to consult the Installation and/or User's
Guide for the storage management software specific to the operating system being
used. In many cases, these Guides contain procedures for analyzing and repairing
problems from the host that provide better isolation and the most up-to-date
recovery steps. Throughout this guide, the term "storage management software" is
used generically to refer to the Fibre Channel Storage Manager software and its
related components running on a Windows NT, SUN Solaris, HP-UX or AIX host
platform.
v For subsystems attached to a Windows NT host, refer to Fibre Channel Storage
v For subsystems attached to an HP-UX host, refer to Fibre Channel Storage
v For subsystems attached to a SUN Solaris host, refer to Fibre Channel Storage
v For subsystems attached to an AIX host, refer to Fibre Channel Storage
v For subsystems using a networked storage management station running
If you are unable to resolve the problem using the software guides or you cannot
find the appropriate information, then use these START tables. To use the tables,
find the reason you are here in the left column and then perform the action in the
right column.
After completing a recovery procedure (especially hardware replacement), you
should verify the subsystem status using the host software:
v If the subsystem is attached to a Windows NT, SUN, or HP-UX host system
v If the subsystem is attached to an AIX host, then run the Advanced Diagnostics
© Copyright IBM Corp. 1999
Manager and StorWatch Fibre Channel RAID Specialist, User's Guide ,
SC26-7285 and Fibre Channel Storage Manager, Installation Guide for Microsoft
Windows NT , SC26-7283.
Manager and StorWatch Fibre Channel RAID Specialist, User's Guide ,
SC26-7285 and Fibre Channel Storage Manager, Installation Guide for Hewlett
Packard HP-UX Operating System , SC26-7287.
Manager and StorWatch Fibre Channel RAID Specialist, User's Guide ,
SC26-7285 and Fibre Channel Storage Manager, Installation Guide for Sun
Solaris Operating System , SC26-7286.
Manager, Installation and User's Guide for the AIX Operating System ,
SC26-7290.
StorWatch Fibre Channel RAID Specialist, refer to Fibre Channel Storage
Manager and StorWatch Fibre Channel RAID Specialist, User's Guide ,
SC26-7285 and StorWatch Fibre Channel RAID Specialist, Installation Guide for
Microsoft Windows NT and Windows 95 , SC26-7284.
running the Fibre Channel Storage Manager software or a Windows NT or
Windows 95 system running the StorWatch Fibre Channel RAID Specialist
software, then run the Recovery Guru to verify that the subsystem is operating
properly. Refer to Fibre Channel Storage Manager and StorWatch Fibre Channel
RAID Specialist, User's Guide , SC26-7285.
in System Verification mode from the diagnostic interface (type "diag" from the
command prompt) to verify that the subsystem is operating properly. Refer to
Fibre Channel Storage Manager, Installation and User's Guide for the AIX
Operating System , SC26-7290 and Diagnostic Information for Multiple Bus
Systems , SA38-0509 for more information (refer to MAP 0410 for returning the
customer to normal operation).
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