IBM F10 Service Manual page 37

Table 1. 2102 Fibre Channel RAID Storage Server Start Table A (continued)
If you are here for this
reason...
Continued from page 5 .
...Then perform this action
Hub:
1. If the subsystem is attached to a Windows NT, SUN, or HP-UX host system
running the Fibre Channel Storage Manager software or a Windows NT or
Windows 95 system running the StorWatch Fibre Channel RAID Specialist
software, then run the Recovery Guru from the host system and follow the
recovery procedures given. Refer to the Fibre Channel Storage Manager and
StorWatch Fibre Channel RAID Specialist, User's Guide , SC26-7285.
2. If the subsystem is attached to an AIX host, then run Advanced Diagnostics in
Problem Determination mode from the diagnostic interface (type "diag" from the
command prompt). If the diagnostics return an error code for the 2102
subsystem, then go to "AIX Error Codes (SRNs)" on page 15 and follow the
instructions for the error code generated. Once the problem has been addressed,
rerun the AIX Advanced Diagnostics in System Verification mode to verify the
repair. Refer to Fibre Channel Storage Manager, Installation and User's Guide for
the AIX Operating System , SC26-7290 and Diagnostic Information for Multiple
Bus Systems , SA38-0509 (MAP 0410) for more information.
3. If you don't have access to the host system or the host system does not provide
a recovery procedure or error code, then follow these steps in order:
a. Go to "Troubleshooting" in Fibre Channel Storage Hub, Installation, Service,
and User's Guide, IBM 2103 Model H07 , SC26-7289 and follow the problem
identification procedures given. If this does not fix the problem, go to the next
step.
b. Go to "Connect the Cables" in Fibre Channel Storage Hub, Installation,
Service, and User's Guide, IBM 2103 Model H07 , SC26-7289 and follow the
problem identification procedures given. If this does not fix the problem, go to
the next step.
c. Call your next level of support.
Rack:
Go to Seascape Solution Rack, Installation and Service Guide, IBM 2101 Model 100 ,
SY27-7606 and follow the appropriate procedure for debugging rack problems. If you
cannot fix the problem following the procedures in Seascape Solution Rack,
Installation and Service Guide, IBM 2101 Model 100 , SY27-7606, then call your next
level of support.
Chapter 1. Maintenance Starting Points
7