Transport And Decommissioning; Troubleshooting - Mirage smartSTREAM - BOX2IP User Manual

Transport and Decommissioning

12 Transport and Decommissioning
Proceed as follows if you want to transport the receiver of if you do not want to use the
receiver any more:
1. Disconnect the receiver and all connected devices from power supply.
2. Disconnect any cables connected to the receiver.
3. Remove the batteries from the remote control.
4. Put receiver, cables and remote control into the original packaging.
5. Store the receiver and the accessory parts at a dry and dust-free location.
6. Protect the receiver from freeze.

13 Troubleshooting

This section includes a list of general errors that could occur with operation of the receiver.
Each error states a possible cause and solutions.
Symptom
The display does not
light.
No audio or video;
the receiver states
"OFF" and the red
LED lights up.
No audio or video.
The TV set does not
show a picture.
Picture only in black
and white and/or
incorrect synchroni-
zation.
The remote control
does not operate.
54
Possible cause(s)
The power cord is not con-
nected.
The power switch is not
switched on.
The receiver is in standby
mode.
No signal or only weak sig-
nal.
The system is not correctly
connected.
The video format of your
receiver is not correctly set.
The batteries are empty.
The remote control shows
into wrong direction.
Solution
Connect the power cord to the power
outlet.
Switch on the power switch.
Press the POWER key to switch on
the receiver.
Check the cable connections to the
receiver and from the receiver to the
connected devices; fasten cables, if
required.
Verify connection of cable and fasten
cable, if required.
Adapt broadcast television system of
the receiver to the broadcast televi-
sion system of the TV set.
Replace empty batteries with new
batteries.
Direct the remote control towards the
front panel of the receiver.