Page 1 IntelliStation Z Pro Type 6223 User’s Guide...
Page 3 IntelliStation Z Pro Type 6223 User’s Guide...
Page 4 Before using this information and the product it supports, read the information in Appendix B, “Notices,” on page 105 and the warranty information in the Installation Guide. First Edition (September 2004) © Copyright International Business Machines Corporation 2004. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
Page 5: Table Of Contents
Creating an emergency recovery-repair diskette in Windows ..13 Creating an IBM Enhanced Diagnostics diskette in Windows ..14 Using video features ..... . . 15 Video device drivers .
Page 6 Microprocessor problems ....91 Monitor problems ..... . . 91 IntelliStation Z Pro Type 6223: User’s Guide...
Page 7 Recovering or installing device drivers ....97 Using the IBM Enhanced Diagnostics diskette ... . . 97 Using the recovery-repair diskette in Windows .
Page 8 IntelliStation Z Pro Type 6223: User’s Guide...
Page 9: Safety
Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright IBM Corp. 2004...
Page 10 2. First, remove power cords from outlet. 3. Attach signal cables to connectors. 3. Remove signal cables from connectors. 4. Attach power cords to outlet. 4. Remove all cables from devices. 5. Turn device ON. viii IntelliStation Z Pro Type 6223: User’s Guide...
Page 11 Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
Page 12 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. IntelliStation Z Pro Type 6223: User’s Guide...
Page 13 All caution and danger statements in this documentation begin with a number. This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in the IBM Safety Information document.
Page 14 For example, if a caution statement begins with a number 1, translations for that caution statement appear in the IBM Safety Information document under statement Be sure to read all caution and danger statements in this documentation before performing the instructions. Read any additional safety information that comes with your computer or optional device before you install the device.
Page 15: Chapter 1. Introducing The Intellistation Z Pro Computer
IBM IntelliStation Documentation CD This CD contains all of the IBM IntelliStation Z Pro Type 6223 documents in Portable Document Format (PDF). The Hardware Maintenance Manual, which is in PDF, is at http://www.ibm.com/pc/support/.
Page 16: Notices And Statements Used In This Document
Notices and statements used in this document The caution and danger statements that appear in this document are also in the multilingual Safety Information document, which is on the IBM IntelliStation Documentation CD. Each statement is numbered for reference to the corresponding statement in the Safety Information document.
Page 17: Features And Specifications
Features and specifications The following table provides a summary of the features and specifications of your computer. Depending on your model, some features might not be available, or some specifications might not apply. Table 1. Features and specifications Microprocessor: Integrated functions: Heat output: ®...
Page 18: What Your Computer Offers
These features include Wake ® on LAN , Remote Administration, and IBM Director Agent. See “Managing your computer” on page 18 for more information. ™ The memory controller in your computer provides Chipkill memory protection if the DIMMs are 1 GB or larger.
Page 19: Preinstalled Software
You can use this program to copy files to CD-R or CD-RW media. v IBM Product Registration You can use this program to register your computer with IBM. When you register your computer with IBM, information is entered into a database so that you can be contacted in case of a recall or other problems.
Page 20: Software On Cd
The following software are available from the IBM Web site: v IBM Director Agent You can use IBM Director Agent to view detailed information about your hardware and software, set up alerts, monitor a variety of system resources, and manage your asset security.
Page 21: Reliability, Availability, And Serviceability Features
5. Scroll down and click a product name to get more details about the product. To download a product, click Systems Management Downloads in the Download category. Reliability, availability, and serviceability features Three important computer design features are reliability, availability, and serviceability (RAS).
Page 22 IntelliStation Z Pro Type 6223: User’s Guide...
Page 23: Chapter 2. Operating The Computer
Controls, LEDs, and connectors The following illustration shows the controls, LEDs, and front connectors on the IntelliStation Z Pro Type 6223 computer. See “Input/output connectors” on page 65 for an illustration and description of the connectors on the rear of the computer.
Page 24: Turning On The Computer
1. Turn on all external devices, such as the monitor, before turning on the computer. 2. The power-on LED on the front of the computer is lit when the computer is on and while it is being turned on. IntelliStation Z Pro Type 6223: User’s Guide...
Page 25: Using Preinstalled Software
Press CTRL+A for SCSISelect Utility (some models) To start the Product Recovery program in Red Hat Linux, watch the screen until the operating system selection menu is displayed and select IBM Preload Recovery & Diagnostics. To use these features, press the applicable function key or keys quickly. The messages appear for only a short time.
Page 26: Running The Operating-System Setup Program
Before installing any operating system, make sure that you obtain the latest updates. Contact the operating-system manufacturer or, if applicable, check the manufacturer’s Web site to obtain the updates. Additional information about operating systems is posted periodically at http://www.ibm.com/pc/support/. IntelliStation Z Pro Type 6223: User’s Guide...
Page 27: Viewing The License Agreement
Complete the following steps to view the license agreement in Windows XP: 1. From the Windows XP desktop, click Start → All Programs → Access IBM. 2. Click IBM License Agreement. For Red Hat Linux, when you start the computer, the License Agreement window opens.
Page 28: Creating An Ibm Enhanced Diagnostics Diskette In Windows
Removable Devices list. The IBM Enhanced Diagnostics diskette is a self-starting diagnostics diskette that you can use to test hardware components in your computer. You can create an IBM Enhanced Diagnostics diskette from the Product Recovery program or from the World Wide Web.
Page 29: Using Video Features
The downloaded file is self-extracting and is copied to the diskette. When the copy is completed, store the diskette in a safe place. For more information, see “Using the IBM Enhanced Diagnostics diskette” on page Using video features Your computer has a PCI Express x16 graphics adapter that renders 2D or 3D image quality and uses a standard video protocol for displaying text and graphic images.
Page 30: Using Audio Features
Microphone connectors are on both the front and the rear of the computer. Using security features To deter unauthorized use of your computer, you can use anti-intrusion features and other security features that are provided with the computer. IntelliStation Z Pro Type 6223: User’s Guide...
Page 31: Anti-Intrusion Features
Your computer has built-in virus protection that you can enable through the IBM Configuration/Setup Utility program. This built-in protection checks for viruses in the boot record only. Also, Norton AntiVirus for IBM is available on the hard disk. v RAID level-0 and level-1 RAID level-0 and level-1 are standard, providing improved performance or data redundancy.
Page 32: Updating System Programs
IBM Director Agent is available at http://www.ibm.com/pc/support/. You can use IBM Director Agent to view detailed information about your computer hardware and software, set up alerts, monitor a variety of system resources, and manage your asset security.
Page 33: Shutting Down The Operating System
A network administrator can use Software Migration Assistant (SMA) to remotely transfer configurations, profile settings, printer device drivers, and files from an IBM or non-IBM computer to supported IBM systems. Shutting down the operating system Note: When you connect the power cord to the computer and an ac power source, the power-supply fan will run and continue to run when the computer is in standby mode to provide cooling to the power supply.
Page 34 You can press and hold the power-control button for more than 4 seconds to cause an immediate shutdown of the computer. You can use this feature to turn off the computer if the operating system stops functioning. IntelliStation Z Pro Type 6223: User’s Guide...
Page 35: Chapter 3. Configuring The Computer
ServeRAID Manager ™ ServeRAID Manager is available as a stand-alone program and as an IBM Director extension. If a ServeRAID controller is installed in your computer, use ServeRAID Manager to define and configure your disk-array subsystem before you install your operating system. For information about using this program, see “Using ServeRAID Manager”...
Page 36: Using The Configuration/Setup Utility Program
If you disable a device, it cannot be configured, and the operating system will not be able to detect it (this is equivalent to disconnecting the device). If you disable the integrated SCSI controller and no SCSI adapter is IntelliStation Z Pro Type 6223: User’s Guide...
Page 37 installed, the computer will have no SCSI capability. If you disable the integrated Ethernet controller and no Ethernet adapter is installed, the computer will have no Ethernet capability. This choice is on the full Configuration/Setup Utility menu only. – Remote Console Redirection Select this choice to enable and configure serial remote video and keyboard redirection.
Page 38 Attention: Do not make changes in the Advanced Chipset Feature option unless directed to do so by an IBM authorized service representative. – PCI Bus Control Select this choice to set the PCI master latency timer value and PCI interrupt routing.
Page 39: Passwords
Configuration/Setup Utility menu. You can use any combination of up to seven characters (A–Z, a–z, and 0–9) for the password. The Administrator Password choice is on the Configuration/Setup Utility menu only if an optional IBM Remote Supervisor Adapter II is installed.
Page 40: Using The Boot Menu Program
Using the Adaptec HostRAID configuration programs Use the Adaptec RAID Configuration Utility programs and SCSISelect Utility (also referred to as IBM ServeRAID-7e) to add RAID level-0 and level-1 functionality to the integrated Serial ATA controller and the integrated SCSI controller. RAID level-0...
Page 41: Using The Adaptec Raid Configuration Utility Programs (For Serial Ata Raid)
To update the firmware and BIOS code for an optional ServeRAID adapter, you must use the IBM ServeRAID Support CD that comes with the ServeRAID option. v If you install a different type of RAID adapter in the computer, use the configuration method described in the instructions that come with that adapter to view or change SCSI settings for attached devices.
Page 42: Using The Scsiselect Utility Program (For Scsi Raid)
The SCSI RAID configuration utilities, device drivers, and information are available on the IBM ServeRAID-7e (Adaptec HostRAID) Support CD. If this CD did not come with your computer, you can download it from http://www.ibm.com/pc/support/.
Page 43: Using Serveraid Manager
ServeRAID Manager in Startable CD mode. To run the ServeRAID Manager program in startable-CD mode, turn on the computer; then, insert the IBM ServeRAID Support CD into the CD-ROM drive. If the ServeRAID Manager program detects an unconfigured controller and ready drives, the program automatically starts the Configuration wizard.
Page 44: Viewing The Configuration
When you click an object in the ServeRAID Manager tree, information about that object appears in the right pane. To display a list of available actions for an object, click the object and click Actions. IntelliStation Z Pro Type 6223: User’s Guide...
Page 45: Configuring The Gigabit Ethernet Controller
For device drivers and information about configuring the Gigabit Ethernet controller, go to http://www.ibm.com/pc/support/ Using the SCSISelect Utility program (some models) Use the SCSISelect Utility program to configure SCSI devices.
Page 46 If you press Ctrl+A before a selected drive is ready, an Unexpected SCSI Command Failure screen might appear. Restart the computer and watch the SCSISelect messages as each drive spins up. When the selected drive is ready, press Ctrl+A. IntelliStation Z Pro Type 6223: User’s Guide...
Page 47: Chapter 4. Installing Options
This chapter provides instructions for installing or replacing hardware options in your computer. For a list of supported options for your computer, go to http://www.ibm.com/pc/; then, select your country and navigate to the list of options for your computer. Installation guidelines...
Page 48: Installing Options In Your Computer
Note: To remove the side cover and install options, you might find it easier to lay the computer on its side. Major components of your computer The following illustration shows the major components in the Z Pro Type 6223 computer. EMC shields...
Page 49: System-Board Option Connectors
System-board option connectors The following illustration shows the system-board connectors for user-installable options. DIMM 3 Slot 2, PCI DIMM 4 DIMM 2 Slot 3, PCI Slot 1, PCI DIMM 1 DIMM 5 Express x16 Slot 4, PCI-X DIMM 6 Slot 5, PCI-X Slot 6, PCI-X Battery Microprocessor 1...
Page 50: System-Board Internal Connectors
LAN Fan 2 Serial connectors Fan 4 Front panel (optional) switch/LEDs Front Intrusion switch SCSI channel A Power (external SCSI) Clear Diskette Fan 3 VRM 1 SCSI CMOS drive connector channel B jumper IntelliStation Z Pro Type 6223: User’s Guide...
Page 51: System-Board External Connectors
System-board external connectors The following illustration shows the external input/output connectors on the system board. USBs 1 and 2 Parallel USBs port 3 and 4 IEEE Serial 1 1394A Keyboard Serial 2 Ethernet Mouse Audio Front audio Front USBs Chapter 4. Installing options...
Page 52: Removing The Side Cover
To replace the side cover, see “Replacing the side cover” on page 64. Attention: For proper cooling and airflow, replace the side cover before turning on the computer. Operating the computer with the cover removed might damage computer components. IntelliStation Z Pro Type 6223: User’s Guide...
Page 53: Removing The Bezel
Removing the bezel When working with some devices, such as additional optical drives, you must first remove the bezel to access the device. To install or remove options, you might find it easier to lay the computer on its side. Complete the following steps to remove the bezel: 1.
Page 54 (including optional ServeRAID-6i+ controller), and then PCI-X slots 4 through 6. v For a list of supported options for your computer, go to http://www.ibm.com/pc/; then, select your country and navigate to the list of options for your computer. Complete the following steps to install an adapter in your computer: 1.
Page 55 6. Remove the expansion-slot cover. From the rear of the computer, press on the slot cover. Grasp it and pull it out of the expansion slot. Store it in a safe place for future use. Attention: Expansion-slot covers must be installed on all empty slots. This maintains the electronic emissions standards of the computer and ensures proper ventilation of computer components.
Page 56 13. If you have other options to install, do so now; otherwise, replace the side cover (see “Replacing the side cover” on page 64), reconnect the external cables and power cords, and turn on the computer. IntelliStation Z Pro Type 6223: User’s Guide...
Page 57: Cabling An Optional Scsi Adapter
Cabling an optional SCSI adapter You can install an optional SCSI adapter in your computer to control the internal hard disk drives and provide additional RAID capabilities. With a SCSI adapter installed, you can configure the internal hard disk drives into disk arrays. You can also cable a SCSI adapter to external hard disk drives.
Page 58: Installing A Drive
Diskette drive (optional) v Hard disk drive v CD-ROM, CD-RW, or DVD/CD-RW combo drive Your Z Pro Type 6223 computer comes with an IDE CD-ROM drive in bay 1 and a hard disk drive in bay 4. Bay 1...
Page 59 For a complete list of supported options for your computer, go to http://www.ibm.com/pc/; then, select your country and navigate to the list of options for your computer. Installing a drive in bay 2 or 3 Complete the following steps to install a drive in bay 2 or 3: 1.
Page 60 5. Use a screwdriver to pry the filler panel and EMC shield away from the computer. EMC shield Filler panel Note: If you are installing a drive that contains a laser, observe the following safety precaution. IntelliStation Z Pro Type 6223: User’s Guide...
Page 61 Statement 3 CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
Page 62 If you are installing a 5.25-in. drive in bay 2, slide the drive into the drive bay until it snaps in place. If you are installing a 3.5-in. drive in bay 2, you must attach the 5.25-in. conversion kit, which you can order from IBM, to the 3.5-in. drive.
Page 63 If you purchase a new SATA hard drive, you will also need to purchase a signal cable for it. IBM SATA hard drive option comes with a signal cable. v Install hard disk drives in this sequence: bay 4, bay 5, bay 6, and then bay 3.
Page 64 The open ends of the drive slots and installed drives will face you. Fan assembly Drive-cage Drive-cage release lever IntelliStation Z Pro Type 6223: User’s Guide...
Page 65 7. Grasp the fan latch on the fan assembly that is over the drive cage and pull it outward to disengage it from the drive cage and rotate it to the side. Drive-cage retention tab Fan assembly Fan latch 8. If your computer has preinstalled hard disk drives in the drive cage, disconnect the power and signal cables from the rear of the drives.
Page 66 (See “System-board internal connectors” on page 36 for the location of system-board connectors.) Review the following information before connecting power and signal cables to internal drives: IntelliStation Z Pro Type 6223: User’s Guide...
Page 67 v The drives that are preinstalled in your computer come with power and signal cables attached. If you replace any drives, remember which cable is attached to which drive, or label the cables. v When you install a drive, make sure that one of the signal-cable connectors is connected to the drive and that the connector at the other end of the signal cable is connected to the system board.
Page 68: Installing Memory Modules
DIMM connectors 1 and 2. Do not install 2 GB double-rank DIMMs in any connectors other than DIMM connectors 1 and 2. 4. If you order memory DIMMs from IBM, the variable 2R in the description indicates that the DIMM is a double-rank 2 GB DIMM.
Page 69 Important: Although the computer supports a maximum of 8 GB of system memory, the Microsoft Windows operating systems recognize and support a maximum of 4 GB of system memory. v The memory controller in the computer provides Chipkill memory protection if the DIMMs are 1 GB or larger, or if the computer is populated with 512 MB x4 DIMMs.
Page 70 9. If you have other options to install or remove, do so now. Otherwise, replace the side cover (see “Replacing the side cover” on page 64. 10. Reconnect the external cables and power cords. Turn on the attached devices, and turn on the computer. IntelliStation Z Pro Type 6223: User’s Guide...
Page 71: Installing A Second Microprocessor
For a list of supported microprocessor options for your computer, go to http://www.ibm.com/pc/; then, select your country and navigate to the list of options for your computer The Microsoft Windows XP operating system that comes preinstalled on your computer automatically configures itself when an additional microprocessor is installed.
Page 72 7. Move or disconnect any cables that might be in the way so you can remove the microprocessors’ air baffle. 8. Remove the air baffle for the microprocessors by pulling it outward and lifting it out of the computer. IntelliStation Z Pro Type 6223: User’s Guide...
Page 73 DIMMs VRM for second microprocessor Heat sink release lever Microprocessor 2 Heat sink 2 Microprocessor baffle assembly Microprocessor air baffle 9. Locate the second microprocessor socket (Microprocessor 2) on the system board. 10. Remove the microprocessor baffle assembly from the second microprocessor socket.
Page 74 Secure the heat sink to the microprocessor by rotating the heat-sink release lever to the closed position and hooking it underneath the tab on the microprocessor socket. f. Insert the voltage regulator module (VRM) into the VRM connector. IntelliStation Z Pro Type 6223: User’s Guide...
Page 75: Installing An External Scsi Cable
To install an external SCSI connector on the rear of the computer, install an external SCSI interface option. For a list of supported external SCSI interface options for your computer, go to http://www.ibm.com/pc/. The external SCSI interface option contains a SCSI cable with a connector at one end and on the other end another connector or an expansion-slot cover with an embedded connector.
Page 76: Installing A Security Rope Clip
See “Removing the side cover” on page 38 3. Use a screwdriver to remove the two metal knockouts. 4. Insert the rope clip through the rear panel; then, attach and tighten the nuts. IntelliStation Z Pro Type 6223: User’s Guide...
Page 77: Replacing The Bezel
5. Thread the cable through the rope clip and around an object that is not part of or permanently secured to the building structure or foundation and from which the cable cannot be removed. Fasten the cable ends together with a lock. After you add the security cable, make sure that it does not interfere with other cables that are connected to the computer.
Page 78: Replacing The Side Cover
2. Turn off the computer and all attached devices (see “Turning off the computer” on page 19). 3. Follow the instructions that come with the option to prepare it for installation and to connect it to the computer. IntelliStation Z Pro Type 6223: User’s Guide...
Page 79: Input/Output Connectors
If you are attaching a SCSI device, see “Ultra320 SCSI connector” on page 68 for SCSI ID and cabling information. Input/output connectors Connect optional external devices to the connectors on the front and rear of the computer. Your computer has the following input/output (I/O) connectors: v One audio line in v Two audio line out v Two audio microphone...
Page 80: Audio Connectors
The 100BASE-TX and 1000BASE-T Fast Ethernet standards require Category 5 or higher cabling. The Ethernet connector has one LED that indicates Ethernet-link status. When this LED is lit, it indicates that there is an active connection on the Ethernet port. Activity IntelliStation Z Pro Type 6223: User’s Guide...
Page 81: Ieee 1394A (Firewire) Connector
IEEE 1284-compliant cable that does not exceed 3 meters (9.8 ft). Use the Devices and I/O Ports options in the IBM Configuration/Setup Utility program to configure the parallel connector as bidirectional.
Page 82: Serial Connectors
SCSI channel A connector on the system board to this opening. To select and order the correct cables for use with external devices, contact your IBM marketing representative or authorized reseller. See “System-board internal connectors” on page 36 for the locations of the SCSI connectors.
Page 83: Video Connector
distance of 5 meters (16 ft) per segment (if the device that is attached to the computer is a USB 2.0 device). If multiple USB devices are attached to the computer, the USB hub must be USB 2.0; otherwise, all USB 2.0 devices will transfer data at 12 Mbps.
Page 84 Models with the NVIDIA Quadro NVS 280 video adapter come with a dual monitor system-59 (DMS-59) to dual-analog monitor pigtail cable. If you want to set up two digital monitors, you will have to purchase a separate dual-digital monitor cable. IntelliStation Z Pro Type 6223: User’s Guide...
Page 85: Chapter 5. Solving Problems
Computer Support flowchart The Computer Support flowchart on the following page will help you determine how to get help from IBM and register your computer. v POST beep codes and error messages The power-on self-test generates beep codes and messages to indicate successful test completion or the detection of a problem.
Page 86 Hardware Problem solved? Software Flash the latest levels of BIOS, and download the latest level of Hardware diagnostics. You can download Problem or Software this code at solved? problem? http://www.ibm.com/pc/support/ IntelliStation Z Pro Type 6223: User’s Guide...
Page 87: Power-On Self-Test (Post)
Power-on self-test (POST) When you turn on the computer, the power-on self-test (POST) performs a series of tests to check the operation of system components and some of the installed options. If POST finishes without detecting any problems, the first window of your operating system or application program opens.
Page 88 If this occurs and the Boot Fail remains, call for Count feature in the Start Options of the IBM service. Configuration/Setup Utility program is set to Enabled (its default setting), you must restart the computer three times to force the system BIOS to reset the memory connector from Disabled to Enabled.
Page 89: Post Error Messages
If you did not add, remove, or change the location of a device, a device is probably failing. Running the diagnostic program might isolate the failing device. See “Using the IBM Enhanced Diagnostics diskette” on page 97.
Page 90 1. If you just installed memory, make sure that the new memory is correct for your computer. Also make sure that the memory is installed and seated correctly. 2. If the problem remains, call for service. IntelliStation Z Pro Type 6223: User’s Guide...
Page 91 Table 5. POST error messages (continued) POST message Description An error occurred during POST memory tests and a failing DIMM was disabled. Action: Take the following steps to correct the problem: 1. If you just installed memory, make sure that the new memory is correct for your computer. Also make sure that the memory is installed and seated correctly.
Page 92 Action: Remove the PCI adapters. If you can start the computer without the adapters, reinstall each adapter one at a time and retest after each is reinstalled. When an adapter fails, replace if you cannot isolate and correct the problem, call for service. IntelliStation Z Pro Type 6223: User’s Guide...
Page 93 Table 5. POST error messages (continued) POST message Description 1806 A PCI-to-PCI bridge error occurred. More than one PCI bus tried to access memory below 1 Action: Remove the PCI adapter that has the PCI bridge. If you can start the computer without the adapter, reinstall and retest the adapter.
Page 94: Diagnostic Programs And Error Messages
You can also download the latest version of the diagnostics programs from http://www.ibm.com/pc/support/ and use the downloaded file to create an IBM Enhanced Diagnostics diskette. See “Creating an IBM Enhanced Diagnostics diskette in Windows” on page 14 for instructions.
Page 95: Text Messages
Starting the diagnostic programs and viewing the test log The IBM Enhanced Diagnostics programs isolate problems from the computer hardware and software. The programs run independently of the operating system.
Page 96: Diagnostic Error Message Tables
To start the Enhanced Diagnostics programs in Red Hat Linux operating system, complete the following steps: a. Restart the computer. b. When the operating system selection menu is displayed, select IBM Preload Recovery & Diagnostics. c. Select Run diagnostics to start the diagnostics programs.
Page 97 Code Function Result Text message Action Serial port Integrated serial port 1. Make sure that the loopback plug is correctly connected to the external serial port. 2. Make sure that the cable from the external serial port is correctly connected to the system board.
Page 98 Internal diskette drive 1. Run the test with another diskette drive. 2. Make sure that the cables are correctly connected to the diskette drive. 3. Run the test again. 4. Call for service. IntelliStation Z Pro Type 6223: User’s Guide...
Page 99 Code Function Result Text message Action CD-ROM Failed On system board. 1. Run the test with another CD-ROM drive. 2. Make sure that the cables are correctly connected to the CD-ROM drive. 3. Run the test again. 4. Call for service Aborted The CD-ROM drive is not present.
Page 100 (where n is the number of the device and m is the adapter number) See the information that comes with the tape drive. If the problem remains, call for service. IntelliStation Z Pro Type 6223: User’s Guide...
Page 101 Code Function Result Text message Action Keyboard Failed On system-board keyboard test failed 1. Make sure that the keyboard cable is connected to the correct connector (for example, make sure that it is not connected to the mouse connector). 2. If the problem remains, replace the keyboard cable.
Page 102: Small Computer System Interface (Scsi) Messages
If you have just added new software or a new option and the computer is not working, complete the following steps before using the troubleshooting chart: 1. Remove the software or device that you just added. IntelliStation Z Pro Type 6223: User’s Guide...
Page 103: Cd-Rom Drive Problems
2. Run the diagnostic tests to determine whether the computer is running correctly. 3. Reinstall the new software or new device. CD-ROM drive problems Symptom Suggested action CD-ROM drive is not Make sure that: recognized. The IDE channel to which the CD-ROM drive is attached (primary or secondary) is enabled in the Configuration/Setup Utility program.
Page 104: Hard Disk Drive Problems
Make sure that the mouse device drivers are installed correctly. v Make sure that the computer and the monitor are turned on. v Try using another mouse or pointing device. If the problem remains, call for service. IntelliStation Z Pro Type 6223: User’s Guide...
Page 105: Memory Problems
POST. Monitor problems Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see the information that comes with the monitor for instructions for testing and adjusting the monitor. If you cannot diagnose the problem, call for service.
Page 106: Option Problems
75 mm (3 in.) to prevent diskette drive read/write errors. 2. Non-IBM monitor cables might cause unpredictable problems. 3. An enhanced monitor cable with additional shielding is available for the 9521 and 9527 monitors.
Page 107: Parallel Port Problems
The printer signal cable is connected to the correct serial or parallel port on the computer. Note: Non-IBM printer cables might cause unpredictable results. v You have assigned the printer port correctly in your operating system or application program.
Page 108: Serial Port Problems
USB is disabled, and no USB device will work during POST. v The correct USB device driver is installed. v The operating system supports USB devices. If the problem remains, call for service. IntelliStation Z Pro Type 6223: User’s Guide...
Page 109: System-Board Error Leds
System-board error LEDs The following illustration shows the error LEDs on the system board. Each error LED is lit to indicate a problem with a specific component. After a problem is corrected, the LED will not be lit the next time the computer is restarted. If the problem remains, the LED will continue to be lit.
Page 110: Troubleshooting The Ethernet Controller
If your hard disk drive, including the partition that contains the Product Recovery program, becomes damaged or if you replace the hard disk drive, contact IBM to order the IBM Product Recovery CD to recover your preinstalled operating system, application programs, and device drivers.
Page 111: Recovering Or Installing Device Drivers
The latest device drivers are also available at http://www.ibm.com/pc/support/. Using the IBM Enhanced Diagnostics diskette If you have attached a diskette drive to the computer and created an IBM Enhanced Diagnostics diskette, complete the following steps to start the diskette. For instructions to create an IBM Enhanced Diagnostics diskette, see “Creating an IBM...
Page 112: Updating (Flash-Updating) The Bios Code On The Computer
103 for details. Updating (flash-updating) the BIOS code on the computer Periodically, IBM might post new levels of BIOS code on the Web. Always check the IBM Support Web site at http://www.ibm.com/pc/support/ for the latest level of BIOS code, device drivers, documentation, and hints and tips.
Page 113: Recovering From A Post/Bios Update Failure
Notes: 1. You can download a file to create the POST/BIOS recovery diskette or CD from http://www.ibm.com/pc/support/ on the World Wide Web. For more information, see Appendix A, “Getting help and technical assistance,” on page 103. 2. To create and use a diskette, you must add a diskette drive to your computer.
Page 114: Erasing A Lost Or Forgotten Password (Clearing Cmos)
Access IBM. Complete the following steps to set the CMOS recovery jumper and erase a forgotten password: 1. Review the safety information beginning on page vii and “Handling static-sensitive devices” on page 33. IntelliStation Z Pro Type 6223: User’s Guide...
Page 115: Replacing The Battery
To order replacement batteries, call 1-800-426-7378 within the United States, and 1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call your IBM marketing representative or authorized reseller. Note: After you replace the battery, you must reconfigure the computer and reset the system date and time.
Page 116 6. Replace the cover and connect the cables. 7. Turn on the computer. 8. Start the Configuration/Setup Utility program and set configuration parameters. v Set the system date and time. v Set passwords if necessary. v Save the configuration. IntelliStation Z Pro Type 6223: User’s Guide...
Page 117: Appendix A. Getting Help And Technical Assistance
If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional...
Page 118: Getting Help And Information From The World Wide Web
Getting help and information from the World Wide Web On the World Wide Web, the IBM Web site has up-to-date information about IBM xSeries and IntelliStation products, services, and support. The address for IBM xSeries information is http://www.ibm.com/eserver/xseries/. The address for IBM IntelliStation information is http://www.ibm.com/pc/intellistation/.
Page 119: Appendix B. Notices
Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
Page 120: Trademarks
Red Hat, the Red Hat “Shadow Man” logo, and all Red Hat-based trademarks and logos are trademarks or registered trademarks of Red Hat, Inc., in the United States and other countries. Other company, product, or service names may be trademarks or service marks of others. IntelliStation Z Pro Type 6223: User’s Guide...
Page 121: Important Notes
IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
Page 122: Product Recycling And Disposal
Before this unit is disposed of, these materials must be removed and recycled or discarded according to applicable regulations. IBM offers product-return programs in several countries. Information on product recycling offerings can be found on IBM’s Internet site at http://www.ibm.com/ibm/environment/products/prp.shtml. Battery return program This product may contain a sealed lead acid, nickel cadmium, nickel metal hydride, lithium, or lithium ion battery.
Page 123: Industry Canada Class A Emission Compliance Statement
IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards. This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN 55022.
Page 124: Taiwanese Class A Warning Statement
Japanese Voluntary Control Council for Interference (VCCI) statement Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
Page 125 The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. IBM power cords for a specific country or region are usually available only in that country or region.
Page 126 Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico, Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela IntelliStation Z Pro Type 6223: User’s Guide...
Page 127: Index
64 channels, SCSI 68 creating chart, troubleshooting 88 an emergency recovery diskette in Windows 13 Class A electronic emission notice 108 an IBM Enhanced Diagnostics diskette in components Windows 14 location of 34 custom configuration 30 system 34 © Copyright IBM Corp. 2004...
Page 128 80, 82 installation sequence, memory modules 54 POST 75 installing Ethernet battery 101 cabling 66 bezel 63 connector 66 drives in bays 4, 5, or 6 49 high performance modes 31 internal drives 44 IntelliStation Z Pro Type 6223: User’s Guide...
Page 129 installing (continued) memory modules 54 operating system microprocessor 57 installing 12 options 33 preinstalled 4 other operating systems 12 recovering 96 SCSI cable 61 running the setup program 12 security rope clip 62 operating your computer 9 integrated Serial ATA controller, configuring 27 optical drive 53 intermittent problems 90 option problems 92...
Page 130 31 System Migration Assistant (SMA) 19 using to configure the SCSI controller 28 system offerings 4 security system programs, updating 18 anti-intrusion 17 system reliability 33 chassis-intrusion detector 17 system specifications 3 IntelliStation Z Pro Type 6223: User’s Guide...
Page 131 Adaptec RAID Configuration Utility 27 Boot Menu program 26 Configuration/Setup Utility program 21 Enhanced Diagnostics diskette 97 IBM Configuration/Setup Utility program 22 passwords 23, 25 Product Recovery program 96 recovery-repair diskette 97 SCSI HostRAID to configure the controller 28...
Page 132 IntelliStation Z Pro Type 6223: User’s Guide...
Page 134 Part Number: 88P8980 Printed in USA (1P) P/N: 88P8980...

IBM 6223 User Manual

Safety

Chapter 1. Introducing the Intellistation Z Pro Computer

Chapter 2. Operating the Computer

Chapter 3. Configuring the Computer

Chapter 4. Installing Options

Chapter 5. Solving Problems

Appendix A. Getting Help and Technical Assistance

Appendix B. Notices

Index

Quick Links

Troubleshooting

Related Manuals for IBM 6223

Summary of Contents for IBM 6223

Table of Contents